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'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

A customer was a bit too eager to shop at a new store in town. At some restaurants that are brand new, a “soft launch” will take place for the first few weeks they're open. During the soft launch, servers are being trained, the kitchen staff is learning how to make the food properly, and therefore the service might be a little slower than normal. That's all well and good for the restaurant industry, but there are no soft launches in retail. That didn't stop this woman from trying to break into…
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‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

‘Let’s round it up, then': Customer demands compensation after accidentally turning mobile data off, tech support laugh and offer him 2 cents

People are always trying to get discounts. Wait, let me rephrase… Entitled people are always trying to get discounts. People who are bored, miserable, and like to play the underdog. Look, I don't see anything wrong with a discount, but I do see something wrong with the way folk tend to go about it. Instead of asking nicely, or speaking in a polite tone, they'll yell their heads off, be rude and condescending, and generally make the person on the other end feel awful. That's what this customer d…
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'10 words or less? OK': Customer rudely demands a shorter explanation from mechanic

These days we all think that everyone's out to get us and—to be fair, well… we're not always wrong and some people are. There are plenty of entitled and selfish people in this world, who won't hesitate to twist any situation to their benefit and gain, carefully manipulating their way into getting the upper hand—no matter the circumstances. And yet, it's still important to remember that there are still honest folk out there; folk who want to do the right thing for the simple good and honest fact…
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'This is posted in view of the dining area': Local chain restaurant displays questionable sign in front of customers

'Insane that this is posted in view of the dining area': Local chain restaurant displays "aggressive sign" in front of customers

Would a sign like this stop you from eating at a local restaurant? This person stopped in their tracks when they noticed the sign at a local breakfast chain. They snapped a photo and shared it to the good people of r/antiwork, and more than 500 people shared their thoughts in the comments section. First impressions matter, and restaurants know this. A lot of places hire a host or hostess to greet guests the moment they walk in the door to start off their dining experience on a positive note. Yo…
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Wealthy client gets wholesome revenge on the craftsman who refused extra pay: ''[We] spent the next week in Rome'

Everyone's got a bone to pick with someone these days and it's very rare for that picking to be necessitated for a wholesome reason. A reason such as trying to politely pay your craftsman more than the originally agreed-upon price due to your fondness of their work, only to have them, in turn, politely refuse. So, it was refreshing to see this story describing exactly that, a wholesome little tale in a sea of grudges, mistreatments, and misunderstandings. This poster sets the stage for their st…
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'THIS EMPLOYEE IS STEALING': Drive thru worker gets caught adding unauthorized 20% tips to orders

'THIS EMPLOYEE IS STEALING': Drive thru worker gets caught adding unauthorized 20% tips to orders

This one has caused some split reactions across the internet. On the one hand, we agree that all service workers deserve generous tips. On the other hand, the customer did not even get the opportunity to add the tip amount of their choice nor was there a clause or any confirmation that an automatic tip would be factored into the final payment. Instead, their card was charged 20% more than what they were actually paying for, and get this: this was just a drive-thru pizza order. When the customer…
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'He's lying! Arrest him!': Crazed cookie Karen tries to steal dude's cookies right outside of the store

Now, it's fair to say that Oreos TM are a fantastic snack. I really think that Oreos TM are one of the most essential pillars of Americana. Without Oreos TM where would we be? It's hard to say. Oreos TM are great, but, as satisfying as licking the middle out of each Oreo TM before putting the cookie part back in the Oreo TM packaging for your significant other to discover later, I can't go as far as saying that I'd accost a random stranger outside a grocery store in order to claim their Oreos T…
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'They wouldn't listen': Employee places $6k order for equipment, receives a $500k server instead, resulting in customer service fraud investigation

'They wouldn't listen': Employee places $6k order for equipment, receives a $500k server instead, resulting in customer service fraud investigation

Did you ever get a package of something you ordered, and what you got was a different item, but a slightly better one than what you were supposed to get? If you did, what was your thought process at that moment? Did you contemplate whether or not to contact the store that sent it and let them know? or did you decide that if they made the mistake, it was theirs to pay for it? I'd like to imagine that each and every one of us has a good conscience and a bad conscience, like an angel and a demon s…
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'My new favourite technique': Call center worker tells the "passive aggressive" tip they use for cranky customers

'My new favourite technique': Call center worker tells the "passive aggressive" tip they use for cranky customers

This call center worker has a really great idea for dealing with their most irritating customers . When you work in a call center, you deal with people from every walk of life, from youngsters to oldsters, from people who have worked customer service jobs before, to those who want their every whim catered to. People aren't calling for a friendly chat, either: they're usually having difficulties and want their issues fixed as quickly as humanly possible. These people are already at their whits'…
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'Lo and behold... they had no mail service': Community handyman digs up an entire neighborhoods' mailboxes

'Lo and behold... they had no mail service': Community handyman digs up an entire neighborhoods' mailboxes

One retiree realized he had the time and resources to make a difference in his neighborhood. As his grandkid wrote in a post to r/maliciouscompliance, “it's pretty amazing what you can get done with 8 business hours of free time.” Being retired is great in that way---you can do anything you please, including getting well acquainted with your neighbors. Next up,
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‘You should have waited’: Server gracefully leaves customer's table a note explaining card was declined, returns only to face a service dispute

‘You should have waited’: Server gracefully leaves customer's table a note explaining card was declined, returns only to face a service dispute

One customer was absolutely livid when his server did him a 'graceful favor' when his card was declined. The situation evoked quite a discussion on Reddit, where people either completely agreed with the original poster (OP), or totally disagreed and thought that they were in the wrong. So what happened? Well, a very rude customer showed up to eat at OP's workplace, and after serving them, OP came to give them the check. Unfortunately, their card was declined. OP didn't want to embarrass the cus…
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'I hung up': Caller learns an important lesson after impolite words to service rep

We should have the expectation as a society that it's ok to deny someone service for being impolite to staff. This might actually teach people to be respectful and treat other people with common decency rather than with abject entitlement. Of course, as with anything else, there are grey areas and blurred lines and you might just end up talking to some egotistical service manager who is having a bad day. Still, professional courtesy should prevail even if they're not giving you the same. This c…
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'You put zero tip and I can see that upfront': Customer's order gets held up for hours after shopper decides to teach them a lesson about tipping

'You put zero tip and I can see that upfront': Customer's order gets held up for hours after shopper decides to teach them a lesson about tipping

One customer was ‘held responsible for their actions’ by a full-service shopper who felt it was their mission in life to teach them a lesson. What was this lesson about? Well, tipping. Look, people are awful, I get it. I was a waitress once for many, many years, where I met people from all walks of life. Some were kind, some were petty, and some were downright entitled human beings. Working in the service industry really gets your hatred for humanity going, but still, by law, you don't need to…
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‘There were dolls staring at us from the window’: Realtors share the most bizarre reasons why potential buyers decided not to buy a house

‘There were dolls staring at us from the window’: Realtors share the most bizarre reasons why potential buyers decided not to buy a house

If you are ever so fortunate to be in a position where you are able to buy a house, the house you buy must be perfect for you, or at least has to have the potential of becoming perfect. You spent so much hard-earned money on this property, you want to look at it with pride, not disappointment. That is why it is unsurprising to learn that many buyers back out of buying a house even for the smallest of reasons. That being said, there are many other times when the reasons are downright ridiculous,…
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'You said we should follow the system, and we did': Micromanager boss insists he knows better than staffers, leaving restaurant in 'chaos'

'You said we should follow the system, and we did': Micromanager boss insists he knows better than staffers, leaving restaurant in 'chaos'

Customers only knew that their food was delayed , but this kitchen worker shared what happened behind the scenes. Professional chefs have a job like no other. There's a strict hierarchy, and a lot of shouting happening, but there's a sense of comradery as well. At many restaurants, each chef tends to one type of food or one area. When all goes smoothly, it ensures that customers get the food they ordered fast. And the longer the team of chefs works together, the better their workflow becomes. T…
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'She tried to get her money back': Woman buys a laptop to use solely on vacation, then attempts to get a full refund when she arrives home

'She tried to get her money back': Woman buys a laptop to use solely on vacation, then attempts to get a full refund when she arrives home

If you've ever sold something online, you know that the customers aren't ideal. They text you, 'Is this available?', only to ghost you when you answer in the affirmative. Or they promise to pick it up, set up a date and a time, and then never show up. Or they actually show up with half the money and give you a sob story on why you should give them the item for free. Yes, I'm speaking from experience. One man decided to sell an old laptop he had back from his University days, posting it online,…
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