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'You're closed, we don't have to pay': Karen customers refuse to pay because they stayed after closing due to eggs Benedict brouhaha

There's nothing more confusing in life than someone who refuses to accept that withholding a part of their order actually makes it a different order. It's like when someone orders a cheeseburger without cheese but refuses to accept that all that does is make it a hamburger. Similarly, if you're ordering eggs Benedict without Hollandaise sauce, you might as well just be ordering a poached egg on a bun. Making an issue of that fact really just betrays your lack of ability to think logically. So,…
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'"Too many cherries" in the cherry pie': 35+ Customer requests that took chefs and waiters by surprise

'"Too many cherries" in the cherry pie': 35+ Utterly ridiculous customer requests that took chefs and waiters by surprise

These chefs and waiters have the patience of saints. They've encountered some truly bizarre customer requests, and they're sharing the strangest of them with the r/AskReddit community. When you go out to eat and pay for a nice meal, you want it to be perfect the first time. You shouldn't have to ask the server to send back the dish to the kitchen, but it happens. I once got a green egg at a diner during breakfast, which I sent back to the kitchen with haste (politely!). But I'd never dream of s…
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'Karen's lie... backfired': Diner insists on eating a specific meal, restaurant insists it doesn't serve that food

'Karen's lie... backfired': Diner insists on eating a specific meal, restaurant insists it doesn't serve that food

This customer was determined to get the exact meal she wanted. She really should've picked another restaurant . Every now and again, people get a craving for a random food they've had before. They might not always recall what restaurant it was from, though. For example, if you're meeting some friends at a restaurant and someone else chooses the location, you might forget the name of that place by next week. Then you're left craving a quesadilla or a burger from somewhere that you can't remember…
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'I decided that I would charge him much, much more': Small business gets even with 'belligerent customer'

This small business knows how to handle their most demanding customers. As a small business , you face unique challenges and have advantages that big chains don't always face. Especially in family-run businesses, the working conditions can be much friendlier to staffers. Corporate chains with hundreds of employees may seem cold in comparison---there's no way they can keep track of all those people. But at a small company, employees can have a little more leeway when it comes to their day-to-day…
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‘She never planned to pay me’: Woman places a $250 order for same-day pick up, then flips the script when presented with products

‘She never planned to pay me’: Woman places a $250 order for same-day pick up, then flips the script when presented with products

You need to be careful when you sell products online because oftentimes, people will say anything to get what they want. They will make up a whole family to get a discount if they have to. One person was selling some Christmas products (prefilled stockings) on Marketplace when she was contacted by a mother who wanted to make a large order for her kids. At first, the lady asked for a discount, which OP felt was reasonable as it was such a big order. They agreed on the price of $250, and made a p…
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‘I dutifully called the towing company’: Restaurant owner gets their car towed after parking in neighbor's assigned spot following manager's demands that neighbor 'stop calling them'

‘I dutifully called the towing company’: Restaurant owner gets their car towed after parking in neighbor's assigned spot following manager's demands that neighbor 'stop calling them'

Assigned spots are assigned for a reason, or so you would think. One restaurant owner felt entitled to his neighbor's spot in the parking garage because it served him in the sense that it was close to the restaurant he owned. At first, OP, the neighbor, had no idea that it was the restaurant owner. All they knew was that there was someone parking in their assigned spot. OP would call the restaurant again and again, asking them to move the car, and to stop parking there. Restaurant management co…
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'He wouldn't serve me': Customer instead tips their waiter's colleague after receiving hostile service

The wider world of the internet is filled with stories of ill-mannered customers, making life unnecessarily difficult for the humble working-class customer service rep who had the misfortune of serving them. Still, it's important for us to take a step back and realize that, while it may be nice to root for the everyman, we can't blindly assume that the workers themselves are infallible. There are entitled people on all sides and from all walks of life—and there are certainly plenty of people wo…
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'I made sure she didn't get any commission': Casually dressed customer returns to high-end store and humbles employee after being refused service

'I made sure she didn't get any commission': Casually dressed customer returns to high-end store and humbles employee after being refused service

We're always told, 'Don't judge a book by its cover', but that doesn't deter people from judging people based on how they look anyway. This sales rep made the mistake of her life when she refused a casually dressed customer service. OP was walking by a designer store when she noticed a cool backpack that caught her eye. She went inside and asked one of the employees if she could bring it out so that she could take a closer look before purchasing it. The sales rep basically scoffed at her and to…
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'She avoided eye contact with me': Customer gets back at presumptive sales associate for judging them based on appearance

We're silently judging each other all the time. Like it or not, it's a part of being human. Most of the time, these are calculated judgments, and they're made for good reason in order to avoid conflict and preemptively determine whether or not it is a good idea to broach particular topics of conversation with the person you're talking to—like deciding whether or not a political conversation is appropriate at your family's Christmas gathering. Even the most tolerant saint-like individuals among…
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'This cappuccino feels like it's half foam': 20+ Customers who brought their most confusing questions to employees

'This cappuccino feels like it's half foam': 20+ Customers who brought their dumbest questions to baffled employees

The only people more confused than these customers were the befuddled employees trying to help them. If you've ever worked in customer service for any amount of time, you already know that some customers just need to rant and vent and get all their anger out. You can offer them solutions to their problems, and that's not good enough for them. Sometimes they'll just reject your ideas outright and demand a manager. As you can read about in one story about a block of cheese, some customers have no…
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'The fire extinguisher is NOT part of the puzzle': 40 Escape room escapades that caught the employees by surprise

'The fire extinguisher is NOT part of the puzzle': 40 Escape room escapades that caught the employees by surprise

These escape room employees have seen it all. As they surveille the escape room their group of players are in, they've noticed that some people don't play by the rules . In fact, quite a lot of people just act like they've never learned how to follow directions. In case you aren't familiar with escape rooms , fear not: they're not as dramatic as the name may sound. They're a type of immersive puzzle game. Usually, a group of two or more people will visit a themed escape room, and are given an h…
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'I can't do this anymore either': Restaurant worker quits starting mass resignation after boss's text message

It's not uncommon for those in petty positions of power to vastly overestimate the reach of that power. Whatever the words of the message, the point this manager is trying to convey is clear: we know that you need us more than we need you, so we're going to see how far we can manipulate the conditions of your employment in our favor and you're just going to have to deal with it.
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'Good luck parking now': Driver's targeted parking move backfires when one person restricts access to their parking space

'Good luck parking now': Driver's targeted parking move backfires when one person restricts access to their parking space

Big, packed parking lots are my nightmare. Trying to maneuver my small car in between angry drivers who I believe are out to get me is one of my least favorite things to do in the world. If you own a car, you don't really have a choice… You just have to accept your fate. This person was going Christmas shopping in Philly when they encountered a parking lot Karen who had carefully surveilled the situation before her. OP had their blinker on, and was waiting patiently for another driver to vacate…
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‘You need to get out': Manager kicks out non-tipping customer after graciously giving them service despite faulty ID

‘You need to get out': Manager kicks out non-tipping customer after graciously giving them service despite faulty ID

Running around the restaurant trying to take orders, pick up dirty plates, and grant ridiculous requests such as ‘Give me a literal bowl of ketchup’ is exhausting. Especially when your entire wage depends on the kindness of strangers, also known as customers. Are they going to tip? How much are they going to tip? Will I be able to afford to fix my car this month, or am I going to cry when I see my account balance instead? You never know. Around the holidays, people are often a little more gener…
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'I am actually the manager on duty': Customer gets his card frozen after messing with the wrong employee

'I am actually the manager on duty': Customer gets his card frozen after messing with the wrong employee

Have you ever demanded to speak to a manager, only for the employee to turn on their heel and come back with, 'But I AM the manager'? Because I have not had the pleasure of experiencing that level of awkwardness. But this dude did… And he was not happy about it. What happened is the following: One employee by the name of OP was working at a toy store back when they were in college. You know, trying to make a buck or two while they studied furiously the rest of the time. A customer decided that…
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'Why am I not surprised you wrote this?': Karen's undeserved 1-star review gets picked apart by the restaurant's owner

Dealing with entitled customers is one of the most challenging parts of customer service jobs, especially when those entitled customers continue to come back despite insisting they're not going to. Handling their behavior just isn't worth it, no matter how much money they spend. That's why we love to see when a business owner stands up for themselves and sets the record straight—responding matter-of-factly to an unjust 1-star review from an entitled customer.
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