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customer service black friday Customer Service shoppers beware malicious compliance shopping customers - 43870981

Shopper outsmarts Kohl’s with their own Black Friday return policy, ending up with a full refund, extra store credit, and a $100 gain: ‘They didn’t budge so I did exactly what their policy allowed’

taco shop worker employee drive-through fast-food gift-card money pay drama customer customers

'Gift cards don't work that way': Taco shop drive-thru employee dumbfounded, denying a customer when they try to purchase a meal with a $0 gift card

Jesse Kessenheimer

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10+ Managers who got even with entitled customers: 'I loved... being able to say "I am the manager"'

Car rental customer gets even with strict employees who refuse to take back $91/day car: 'By the time 10 AM rolls around, the car is COVERED in mud'

Car rental customer gets even with strict employees who refuse to take back $91/day car: 'By the time 10 AM rolls around, the car is COVERED in mud'

15+ Receptionists who got even with their entitled customers: 'It felt so good to stand up to him'

15+ Receptionists who got even with their entitled customers: 'It felt so good to stand up to him'

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Retail worker accused by their boss of stealing for simply taking their lunch break: 'I told her if it’s unpaid, that time is mine'

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Shoplifter conjures a half-baked excuse for stealing a charger from a convenience store, then books it when he's caught red-handed: ‘"I put them there because my hands were tired"’

work workplace Jobs job Boss bosses workplace-stories call center calling phone calls customers

Call center boss demands that workers read long script for every single call, doubling customer wait time: 'The message said "no exceptions"'

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Mother kicks entitled family out for gatecrashing her son's private birthday party and stealing food: 'That doesn't matter, my children want some food'

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Café owner demands bakery lead order more product due to upcoming holiday, ignoring and overriding their knowledge and experience, they comply and then quit when they're blamed for the wasted product: 'So I did it. I doubled my regular order'

Customer refuses to listen to store's policy, which forbids paying in nickels and dimes, cashier gets payback by giving her change back in cents only: ‘Money is money, right?’

Customer refuses to listen to store's policy, which forbids paying in nickels and dimes, cashier gets payback by giving her change back in cents only: ‘Money is money, right?’

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New 22-year-old hire forced to work the front desk at luxury hotel on his first day after coworkers assigned to train him failed to show up: 'I feel so bad for the young man'

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Company instates new B2B project management and communication software that clients despise, boss insists that it be used anyway, causing problems with key client who gets the CEO involved: 'The client called [the CEO] directly'

7-year-old kid laughs at grocery store cashier for being "too slow", customer reprimands him after his entitled mom refuses to apologize:

7-year-old kid laughs at grocery store cashier for working "too slow", customer reprimands him after his entitled mom refuses to apologize: 'He just insulted someone doing their job'

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Hungry customer exposes a Doordasher after they steal ½ of his food order, receives an 80% refund, and gets the delivery guy fired: ‘[He] not only stole food, but rifled through everything else’

Jesse Kessenheimer

customer customers entitled tip tipping drama client pickup takeout order pizza no-top money pay paying

'I’m not giving you $15+ dollars for absolutely nothing': Pizza parlor customer refuses to tip 30% on a pick-up order, then catches attitude from the entitled cashier

Jesse Kessenheimer

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Stay-at-home mom continues cooking homemade meals every day for a full house to save money despite her picky brother-in-law’s demands for special meals: 'I can’t really afford making main courses that are entirely meat'

Stay-at-home mom continues cooking homemade meals every day for a full house to save money despite her picky brother-in-law’s demands for special meals: 'I can’t really afford making main courses that are entirely meat'

Hardworking 16-year-old won’t give his dad weekly $50 he saves up from his first job, encouraging him to build his own career: ‘He has been getting overly invested into my job and things [revolve] around my work life'

Hardworking 16-year-old won’t give his dad weekly $50 he saves up from his first job, encouraging him to build his own career: ‘He has been getting overly invested into my job and things [revolve] around my work life'

26-year-old draws a line after a friend uses his address for 7 months, clogging the mailbox with packages and debt letters: 'I'm writing return to sender on everything'

26-year-old draws a line after a friend uses his address for 7 months, clogging the mailbox with packages and debt letters: 'I'm writing return to sender on everything'

Entitled neighbor sues homeowner for $55k over a late-night parking light after getting previous about the same issue lawsuit dismissed

Entitled neighbor sues homeowner for $55k over a late-night parking light after getting previous about the same issue lawsuit dismissed

Landlord restricts laundry room to 9am-6pm and sells a "$40 VIP pass" for after-hours use, residents refuse to comply: ‘Those hours are exactly when most people in the building are actually at work’

Landlord restricts laundry room to 9am-6pm and sells a "$40 VIP pass" for after-hours use, residents refuse to comply: ‘Those hours are exactly when most people in the building are actually at work’

Company policy forces employee to book a flight for himself and the boss that's 5 extra hours just to save $250, airline upgrades employee but not boss, policy gets changed by Monday: ‘Oh, the kicker…’

Company policy forces employee to book a flight for himself and the boss that's 5 extra hours just to save $250, airline upgrades employee but not boss, policy gets changed by Monday: ‘Oh, the kicker…’

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