In retail, the number of customers who are convinced they know better than you is endless… Better than you when it comes to the products, better than you in terms of your store's policies, and better than you when it comes to the legalities under which you're trading. Having access to all the information with little understanding has emboldened people into thinking that they're experts after a few Google searches, even on impressively technical subjects. Of course, the rehearsed script often ru…

Cool as a cucumber

There are a whole lotta people in this world and plenty of winding paths down which you can walk. While some choose the long and winding paths toward making the world a better place… or at least being a decent contributing member of society… a bunch of them are walking the short path of entitlement instead. At a certain point, you might expect that grifting would be more work than learning or earning an honest means of getting what you need, but that would defeat the purpose, which somewhere al…

Any business owner who wants to be respected should learn how to accept criticism. If they are unable to listen to what their customers have to say, they will probably not get far. It is unbelievable that many people tend to completely forget that a business is a two-way street and that the business needs the customer just as much as the customer needs the business. The restaurant owner that is shown in this Reddit post was completely out of line when handling customers. It seems that the owner…

Although, understandably, some policies can't be changed or eased, there should always be room for consideration. Sometimes, even though on paper the policy makes total sense, certain cases prove that there can be exceptions from time to time. Much like the case in this Reddit story. OP (original poster), booked a hotel room a year in advance for next week, which happens to have a solar eclipse event that is highly anticipated. Because of that, when OP booked their room, the room was practicall…

One barista is confused and annoyed by the rules their manager is making up. They took to r/mildlyinfuriating to share the story. But commenters informed them that they might be looking at things all wrong. Their issue revolves around making custom drinks for the patrons of their coffee shop. Some chains embrace the custom drink trend, including all of the Tiktok drinks with names like “Snickerdoodle Cinnamon Chocolate Chai Latte”

Some people think that if they will just ignore a problem, it will go away on its own. And as much as we all would have loved it if that was the case, it is often not, which means that if you want something to be sorted, you should probably do it yourself. The guest in this Reddit story thought that all his problems would be sorted by themselves, and then had to deal with the consequences when it turned out that they didn't just go away. The story was written by a hotel clerk, who was approache…

There's no stopping customers from being their own worst enemies. They'll do that all on their own, with no help necessary, even from people who actually want to help them. Customer service representatives are no strangers to weird questions. People in the tech world are constantly having to remind people to plug in their electronics before getting upset that they're not working. Or for those working in food service, people love to ask questions like, “Is the chicken pot pie vegetarian?" It alm…

Tipping culture has become a topic of discussion lately, as a lot of companies now offer tipping options on their card readers, even if they did not previously participate in tipping. Tipping used to be reserved for workers such as servers, but now it seems like any corporation can request a tip. Some customers find it ridiculous, while others participate in tipping because they sympathize with the low wages many people in the service industry face. However, what if an employee added a tip to y…

Dodgy off-book leave policies are something that you just come to expect after a while of working in the restaurant or retail world. From the first time you go to book leave and are met with the strong insinuation that maybe you shouldn't be taking any leave at all, giving you reasons of being too busy or too understaffed to possibly afford to be a “man down," you're going to be feeling that old resigned feeling of knowing that this is going to be that kind of place. The reality is that you're…

This customer made a wrong turn down 'Entitled Alley' and found out pretty quickly that his truck couldn't handle the terrain. Overinflated by unchecked arrogance, the guy in our next story got more than what he asked for at the auto shop.

It's a little humiliating when you can't reach something on a high shelf. So much so that short folks have been climbing onto countertops, using broomsticks to destabilize out-of-reach items, and standing on swivel chairs for centuries just to avoid asking for help. But if there's no broomstick in sight and no counters to climb, who can we look to?

We've all been there, standing at the front of the line at the coffee shop and the blue-haired barista with an eyebrow piercing lethargically whips the iPad around towards you before saying, 'It's just going to ask a few questions'. We don't want to tip 35% but with the next customer in line breathing down our neck and the angry cashier in front of us, the peer pressure can be insurmountable.

One seller wasted 3 hours of his customer's time and gas money… Why? Who knows, people are awful, especially those selling on Marketplace. The customer, who we'll call OP, took to Reddit to complain about his terrible experience. Basically, OP had seen a small van for a reasonable price online, and wanted to buy it in order to convert it. They reached out to the seller, telling them they were interested in buying the van and would like to come see it. All seemed to be going well, as the seller…

Who hasn't had an embarrassing late night delivery story? We all get food cravings, especially after a long day or a night out. Sometimes, it's the only time you allow yourself to eat certain things. For me, that would be cookies and McDonalds. It happens more frequently than I'd like to admit, and when it does happen, I like to destroy all the evidence of the delivery once I'm finished eating and pretend like nothing ever happened. I mean, do calories even count after 11 p.m.? Though my intent…

Servers wait on people from all walks of life, and that includes celebrities. In this thread, they shared the good, the bad, and the ugly. Back when I was a waitress, I didn't meet a single famous person. I guess the diner I worked at wasn't exactly in high demand, and it was also in a pretty rural area, so I doubt most people have heard of it. There was this one time when I thought I had waited on Paul Rudd, but nope, it turned out it was just a look-alike. To be honest, I wish I had him as a…