Working retail is a hectic and endless stream of customer interactions that balance on a knife's edge, with any one of them threatening to teeter off into a full-blown customer meltdown with possibly little to no cause. It's a way of living that leaves you emotionally drained and completely exasperated, while weekends end up giving you just enough time to self-isolate and prepare for your next shift. Meanwhile, despite claiming to have the customer's best interest at heart, upper management mak…

Well, at least they didn't make a big deal out of nothing

Everyone's been embarrassed by their parents at some point growing up. More often than not, we accept these embarrassing moments as a part of the adolescent experience. Rarely do we see children grow up harboring a desire to recreate said embarrassing moments but with the roles reversed. Here, we have a playful and wholesome moment when a now 38-year-old Redditor decided to get even with her mother by telling her how much she loves her in a public setting, something her mother used to do when t…

Even though he was offered a full refund

This restaurant owner has an idealistic way of running their eatery, but online, people are totally divided on the idea. It seems like the topic of tipping is everywhere these days. More and more establishments are incorporating tipping into their business models. From coffee shops to restaurants to food trucks, almost anywhere you get food these days is going to have an iPad screen asking if you'd like to tip 20, 25, or 30 percent on that meal you just bought. Though this can be lucrative for…

If you can avoid it, please don't be the customers who show up to an establishment mere seconds before closing time. There are few words that waiters hate to hear more than, “Oh good, we made it just before closing time!” The waitstaff are expecting people to be out of the building by the time the end of their shift rolls around. That way, they can properly close the restaurant: there's a lot of cleaning, restocking, or counting money that has to happen before all of the staffers can head home…

Many a misguided middle manager has had the idea of hosting meetings at a time that is convenient for everyone: say during lunch hour when everyone is on break, so won't have any meetings scheduled… except that break is unpaid and, well, when are people supposed to eat their actual lunch when there's suddenly a meeting jammed in there. No matter how fun they try to make it sound, “zazzing” it up and naming it something they think is cool, like “Power Hour Lunch Sync,” the reality remains the sa…

Almost certainly, at some point, those working shift work, or in other jobs where timesheets need to be kept, have been told by some manager not to “bother” reporting time that they worked over their shift because it's “inconvenient” for them to report it. Sometimes, this comes in the form of being told that it needs to be at least 15 minutes to be reported and counted for anything, but that's not really true—at all. If anything, if their system can't handle menial minutes overtime, then they s…

Just in time for Halloween!

We thought the titular contests of the “Hunger Games” series were just some SciFi hoopla, yet here is this eerily similar real-world equivalent: competing for the privilege of working so that you can continue to support your own survival. In fact, “Hunger Games” is a fitting name given the fact that the arena for this real-world analog was in a restaurant. Everyone who has ever worked in the service industry or retail knows that customer reviews are a total grab bag, you can do nothing exceptio…

What is the etiquette these days when it comes to public transport? Not to sound like an "old man shouting at clouds," but it really does seem like etiquette—along with mutual unspoken respect and other social decorum—has gone completely out the window. Still, along with that, and theoretically causal of the previous issue is that people just seem generally more entitled and individualistic, it's all about “me me me” and “what can be done that benefits me” rather than partaking in the upholding…

Just because your birthday is super important to you, doesn't mean everyone else has to celebrate it with you. Birthday celebrations are a lot of fun for kids. They grow so quickly that each year feels like a big change. They can invite their friends over to play, eat delicious treats, and open presents (hopefully the new toys they've been wanting). As adults, it seems like some people just don't care about birthdays as much. You aren't growing or changing that much from year to year, and it's…

"Too lazy to take a trip to the bank to throw them into a machine but willing to carry around an entire backpack full of pennies..."

"After she left, some people in the park came over and gave Tim some food and drinks, just to show support."

How are there people who still think that acting selfishly and entitled will get them further than acting kind and patient? All it takes is a minimum understanding of human interaction to realize that people would react much better to others being nice to them instead of being mean. When it comes to interaction with someone who is supposed to provide you with a service of some kind, these statements go a long way. Take this Reddit story as an example–These two local bakers had to deal with a Ka…

Getting to reply to your most irritating customer would be a dream come true for many food service workers. Normally if a customer complains about the service, the worker has to fetch their manager and let them handle it, or they have to meet the complaints with a smile and just let the insults roll off their shoulders. However, complaining in an online review leaves some room for creativity, as this server, u/human_ken_doll, found out. This waiter shared a lengthy “review” from a diner who was…