Customer Service: It Gets Worse

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Dan Savage created the It Gets Better project in 2010 to help at-risk LGBT youth. In 2013, Stephen Pankhurst has created the It Gets Worse project to inform people entering the customer service industry that they're about to have their souls ripped from their bodies and then stomped on by deplorable hellspawn.

Customer service: if anybody tells you it gets better, they're a dirty, rotten liar.

Orange Telecommunications Company Continues to Charge Man's Grandma a Year After She Dies, Mistakenly Calls Her His "Ex-Girlfriend"

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Orange Telecommunications Company Continues to Charge Man's Grandma a Year After She Dies, Mistakenly Calls Her His "Ex-Girlfriend"
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After three mentions of a "grandma," two of a "Nan," and one of a "little old lady," Orange, a France-based phone service provider still can't get it right. Not only do they said debt collection companies after the grandson because his grandma couldn't pay the phone bill on time (due to being dead), they still call her his "ex-girlfriend" instead of his grandma. Oh but not to worry, their support team is "there for the guy." Riiiiiiight...