Bad Customer Service of the Day: Comcast Gives the Kind of Customer Service You'd Expect From a Monopoly

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Warning: Adult language and terrible service.

Now THAT'S Customer Service!

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Going the extra mile.

We All Know This Face

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Name Misspellings: Not Limited to Baristas

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With Customer Service Like This, of COURSE People Want to Jump on the Fiber Bandwagon

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Restaurant Research Shows That the Customer Isn't Always Right

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Infuriating Service Call of the Day: Comcast Cancellation Request Gone Wrong

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The sad thing is that this is already 10 minutes into the conversation according to the caller:

This recording picks up roughly 10 minutes into the call, whereby my wife and I have already played along and given a myriad of reasons and explanations as to why we are canceling (which is why I simply stopped answering the rep's repeated question -- it was clear the only sufficient answer was "Okay, please don't disconnect our service after all.").