At certain times in your life—particularly when things have gone sideways—it's important to take ownership of the fact that your own actions and decisions are the things that got you there. Unfortunately, most of us struggle with this and, as a matter of self-preservation, will seek to displace blame towards anyone or anything that we can point a finger at. Sometimes, this displacement is plausible, reasonable even, but at other times, it can get unreasonably ridiculous… Tell me again, Carl, ab…

An entitled customer, who the OP claims was a total Kevin, got instant karma when he tried to make the innocent retail employees' lives miserable over a return. In the following story, 'Kevin' would not accept the store's policy of in-store credit refund for his item. So, he decided to cause a scene for the poor employees on shift who don't even have a say in the store's policy. So, whether Kevin blew up or not, there wasn't anything they could do about it.

While all customer service is tough due to the challenging task of dealing with the unpredictable members of the public, delivery drivers have it particularly rough, owing to the fact that they have to consistently interact with these same people whose absurd entitlement is amplified by the proximity of their homes. If you thought that Karen was a doozy to deal with at the customer service desk at Home Depot, just wait until you see how she treats the poor bloke who has to deliver something rig…

If there's one person you don't want to mess with, it's an EMT who has just finished their shift… EMTs are some of the hardest working individuals with a job that necessitates sleep deprivation, self-sacrifice, and trauma that reaches far, far above their pay grade. Even a shift for them that is “not bad” would be enough to send the rest of us looking for another line of work. While they're some of the nicest people, every EMT I've ever known personally gets through their job by being partially…

Some people weren't ever taught that they can't always have things their way—and it shows… These days, being a preferred platinum, premium, premier, or bumbercrum-level customer really doesn't mean much of anything. Companies don't even really go through much to disguise this, either. Back in the day, if you did enough business with a company to achieve bundersnoot-level status, they'd give you actual upgrades and treatment that meant something. These days, you'll be lucky to get a pen, but it'…

There are a few general rules to be aware of as a self-sufficient adult prepared to take on the world. First is that you should never, ever irritate the person working at the front desk. This covers lodging facilities, dining establishments, nightclubs, the grocery store, and—above all—the representative handling your airline seat. The story that follows is an account of a resourceful small airline representative. At that point, having worked in the field for years, OP was acquainted with a few…

It's not that getting put on hold is fun, but it's also not the end of the world. Wait a few minutes, or ask the person on the other end to call you back, simple as that. But there are Kens and Karens in the world who would beg to differ. They think that others would worship the ground they stomp on. On that note… One demanding guest was absolutely furious after they were told by an employee to wait a moment. The reason the employee (OP) couldn't talk was because they were working a short-staff…

It is usually advisable to stay away from people who are impolite when dealing with staff. Ultimately, the waiters are there to assist you in having a good time and planning your next visit. However, what would happen if your guests mistreat the staff for no apparent reason? They turn an evening that could have been genuinely amazing into a major headache. The story recounts the tale of a frustrated server who found a perfect way to exact revenge on an obnoxious customer. Surprisingly, no elabo…

Working in customer service is, as we often say, both a blessing and a curse. However, I don't believe I've covered the subject of tourists mixed with the pleasure of providing top-notch customer service. The story below is an account of a chef who worked at a popular seafood restaurant for tourists. By then, OP claimed, he had been employed in the food business for around eight years. As a result, he has grown accustomed to dealing with demanding clients. Therefore, when the ultimate Karen sho…

Bad hair days come and go, but the experience of receiving a bad haircut lives forever. The shock of looking in the mirror and seeing something so far beyond what you asked for is seared in the memories of countless disgruntled customers. That being said, with this story, we're going to shift the focus from the customer to the barber. Everyone makes mistakes on the job, and sometimes, forgiveness is the best you can ask for after you mess up on the job. For these hairdressers, the experiences o…

Working in customer service is quite a colorful experience, as you get to meet a whole bunch of people, some of whom are polite, others, not so much. I remember the days when I was a waitress… Actually, I fetched people coffee well into my late twenties until I managed to get a gig elsewhere that was far from the public eye. I was relieved that I didn't have to deal with customers anymore…These tipping stories really capture a couple of moments that I think everyone comes across after working a…

If you've ever worked at the front reception of a hotel, you will have heard it all. From, ‘This is the first time I’ve ever been asked to do this', to ‘I have never heard of city fees’, people will say anything to convince you to let them off easy. The funniest, most ironic part of it all is they usually say something along the lines of, ‘I’ve traveled ALL AROUND THE WORLD, and I've never heard of such a policy'. Immediately you roll your eyes… If they really are so ‘well-traveled’, then this…

So you think this job is beneath you?

One barista had to work a shift alone , and the pressure was high. Working solo means you have to do a bunch of different tasks all at once, while a crowd of customers glares at you for not making their food and drinks quickly enough. It's the type of situation that food service workers hope to never be in, but it happens all too often thanks to call-outs. This barista told their story of what happened when they encountered a customer who they thought was being impolite . Plus, this was the typ…

At a certain point, ordering a specific dish without the vital components that make it that specific dish in the first place becomes pretty pointless. For example, if you order a cheeseburger without cheese, it's just a hamburger; and if you order eggs benedict without hollandaise sauce , that's just poached eggs on a bun; and if you order a Ceasar salad without anchovies, you're just going to get a few lettuce leaves and croutons on a plate.

It's often the case that love blossoms from the most unexpected places, and you might think it surprising that this couple, a flight attendant and a pilot, would bond over a confrontation with an entitled Karen. The Karen was demanding that the flight attendant upgrade her to first class, mistaking her for a gate agent. This escalated to a point where the pilot of the flight, who was passing by for boarding, felt the need to step in. In her fury, Karen attempted to lash out at the pilot, which…