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‘Her manager called the next day, profusely apologizing’: Customer gets back at retail employee for refusing to help her 30 minutes before store closing time

‘Her manager called the next day, profusely apologizing’: Customer gets back at retail employee for refusing to help her 30 minutes before store closing time

Let's get the record straight on this issue. If a store's closing time is at 7:00 pm, the employees can stop accepting customers no earlier than 6:50 pm. Even if there are annoying customers that come in 15 minutes before you close, and take their sweet time, you have to be loyal to the closing time that is known to the public. You can't just decide to close 30 minutes earlier just because you feel like it. Much like what the employee in this Reddit story did. A customer came into the store wit…
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‘They left me all alone’: New hire abandoned during rush hour, then gets blamed by management for low sales

Being the newest employee is never easy. There is so much to learn and you constantly feel like you have to prove yourself with every step you take. The one thing that can make that experience a little bit more tolerable is the people you work with and the way they help you settle in. If those people are not there for you the way they should be, it makes the onboarding a lot more difficult. The employee in this Reddit story did not have the easy onboarding he wished for. Two weeks into the job,…
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‘I know inflation is crazy, but this is nuts’: Duo spending $1,300 on groceries every month scores 32+ tips from frugal altruists

Watching the grocery store cashier ring up your food items, makes every working-class shopper rethink that second box of gourmet cookies. As the receipt tallies your haul of hunted and gathered groceries, it's hard not to think of those days when a family of four could live off of a $20 grocery store run for a whole week– nowadays, $20 gets you a box of lettuce, 12 eggs, and a cluster of bananas (if you're lucky).
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'He was the type to always blame us': Store greeter caught on camera giving his coworkers orders

'He was the type to always blame us': Store greeter caught on camera giving his coworkers orders

These coworkers just couldn't get along with their store's greeter. You'd think that as a greeter, you'd have to have a sparkling personality, or at least be pretty easy-going. Greeters are placed at the front of big chain retail stores to say hello to each shopper who enters. They can point shoppers toward the right sections of the store, and many of them check receipts as customers are exiting the store. A lot of times, these positions are given to older workers. That way they can sit down an…
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Cellphone store manager uno-reverses a toxic boss, quitting immediately after receiving an empty threat: ‘Never turned back and never felt better’

It may seem trite to some, but there's a certain point in every employee's life when their fragile work/life balance begins to crumble around them and it starts becoming clear that happiness is more important than money. Whether you're a seasoned C-level at a company or a lowly intern, some jobs just simply aren't worth the emotional damage every day. Sure, we all want to put food on the table, but at what cost? Some of us just need a win… Like the guy in our next story…
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'I made sure she didn't get any commission': Casually dressed customer returns to high-end store and humbles employee after being refused service

'I made sure she didn't get any commission': Casually dressed customer returns to high-end store and humbles employee after being refused service

We're always told, 'Don't judge a book by its cover', but that doesn't deter people from judging people based on how they look anyway. This sales rep made the mistake of her life when she refused a casually dressed customer service. OP was walking by a designer store when she noticed a cool backpack that caught her eye. She went inside and asked one of the employees if she could bring it out so that she could take a closer look before purchasing it. The sales rep basically scoffed at her and to…
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‘I was really taken aback…': Lady tries to take another shopper's coupon, shopper refuses to hand it over

‘I was really taken aback…': Lady tries to take another shopper's coupon, shopper refuses to hand it over

I like a good coupon as much as the next person, but I won't go to drastic lengths to get one if you know what I am. This lady, on the other hand, was so entitled to other people's property, that she was more than happy to go to said lengths. What happened goes as follows… OP went shopping for some scent pods and was rudely interrupted by another shopper, who we'll call Karen (because it fits). OP's coupon was sticking out of her purse, and Karen had taken notice after keenly having scanned the…
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‘We had to close the store before Christmas’: Local school organizes toy store for families in need with substantial discounts, new customer base ruins it for everyone

‘We had to close the store before Christmas’: Local school organizes toy store for families in need with substantial discounts, new customer base ruins it for everyone

Good deeds are a dime a dozen, but this school really gave it its all so that kids would get great Christmas gifts from their parents who did not have a lot of money. Unfortunately, along comes a Grinch, today known as a Karen, and has to ruin it for everyone. In this case, many Karens. Let's start at the beginning… One school used to organize a toy store for families in need, and this store would be stocked to the brim with all kinds of donations. The parents could shop there and get new toys…
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'A woman came in to return a bag of soil because "the bag was dirty"': 25+ Retail workers who were baffled by their customers' requests

'A woman came in to return a bag of soil because "the bag was dirty"': 25+ Retail workers who were utterly baffled by their customers' requests

While working retail, these people have seen it all. Cashiers get to see people from all walks of life, of all ages, and of all levels of sanity. These retail workers shared some stories of the wildest interactions they've had with customers. That's one of the strange things about working retail---you always have to take the customer seriously, even if you're pretty sure they're messing with you. Some customers love to mess with retail staff , even though no one seems to find it funny except th…
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'Since I left, profits are down 44.7%': Irreplaceable retail employee gets written up for going above and beyond; retaliates by doing only the bare minimum, watching the store descend into chaos

Retail is a soul sucking industry that sends even the most level-headed employees into madness. After months, years, or decades in the same sales department, many retail workers grow apathetic; dealing with Karens, bad management, and a looping music playlist can do that to a person. Although, every now and then, a retail store is blessed with an overachiever, a real workaholic...
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'I just want to make sure I do my job correctly, ma'am': Video store clerk makes customer wait while they scan 50 DVDs

'I just want to make sure I do my job correctly, ma'am': Video store clerk makes impatient customer wait while they scan 50 DVDs

Before streaming services existed, we had movie rental chains . Going to rent a video or DVD was a whole endeavor. In my family, we'd often do the usual Sunday morning activities, then go grocery shopping, and then stop at the video store near us to pick out a movie for that night. This was a big treat every time! Whether we picked a Disney movie or an old comedy flick, it truly was fun for the whole family. If they didn't go out of business before I was old enough to work there, I know I would…
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'Get me the manager... I want to watch as they fire you': Cafe customer asks to speak to the manager after attempting to steal from their establishment

'Get me the manager... I want to watch as they fire you': Incensed cafe customer demands to speak to the manager after attempting to steal from their establishment

This customer woke up and decided everyone else should revolve their lives around his happiness. Some people wake up on the wrong side of the bed, and decide to ruin everyone else's day too. In customer service, this kind of entitlement is all too common. Some folks never seem to realize that they are one of 7.8 billion people on the planet. Instead, they think that everyone should wait on them like they're royalty. They lack the ability to put themselves in other people's shoes . The person in…
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'You can't use a shopping cart': Customer complies with disgruntled cashier's demands, leading to overfilled checkout counter hassle

'You can't use a shopping cart': Customer complies with disgruntled cashier's demands, leading to overfilled checkout counter hassle

This story includes one overworked, tired cashier who despised the fact that he had to keep pointing out a strikingly obvious sign that read, ‘Leave your shopping cart outside’ to customers who did not go out of their way to read it. This story also involves a customer who worked at a liquor store and had to get a bunch of bottles for the upcoming holiday. So in simple terms, it included two minimum-wage workers who were not getting enough money for dealing with other people's messes on a daily…
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'She immediately morphed into a Karen': Retail worker refuses to surrender her phone to a Karen customer, points her in the direction of ‘customer service’

'She immediately morphed into a Karen': Retail worker refuses to surrender her phone to a Karen customer, points her in the direction of ‘customer service’

Once you work in retail, there is no seeing the world as you once saw it, and it instead becomes a cold, bitter place, where people carry a sense of entitlement you cannot internally fathom is real. Customer service of any kind is at times, insufferable, but there are phases in life where you go through these frustrating jobs, only to find out that other jobs have those same people, except instead of customers, they are coworkers. OP told the all too familiar story of an entitled and snobby Kar…
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'Ten thousand pennies... And she'd just committed to carrying them': Client asks repair shop workers "Do you know who I am?" and wants to pay large bill with change

'Ten thousand pennies... And she'd just committed to carrying them': Client asks repair shop workers "Do you know who I am?" and insists on paying large bill with change

Some customers won't ever be happy with the work your company does, no matter how well you actually do on their project. Take this woman, for example. She decided to take a broken electronic to an electronics repair store. The OP writes that this customer “didn't like the bill. She didn't like the work. She claimed that we'd broken something else.” Nothing they did was good enough for this cantankerous customer.
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‘She looked absolutely apoplectic’: Karen receives fines amounting to $1,000 for taking up two disabled parking spaces with her car

‘She looked absolutely apoplectic’: Karen driver receives fines amounting to $1,000 for taking up two disabled parking spaces with her car

Karens have a knack for knowing just when to use their magical powers to irritate other people, but sometimes, this leads to their demise. One Karen was ladidadia-ing about her day, when she arrived at the parking lot of a store she needed to go to. She looked around the entire lot, and thought to herself, ‘Where could I take up the most room, whilst being the most inconsiderate at the same time?’. Luckily for this Karen, she found the perfect spot… or rather, two spots. Yeah, you guessed it… t…
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