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'The GM was an unbearable human': Server takes as many customer orders as possible before quitting and walking out

One thing's for sure: there's no greater relief than quitting a bad job, especially when you already have another one lined up and ready to go. Everyone, at one point or another, has dreamed of doing this—preferably in explosive fashion. One day, walking and just letting your honest feelings fly before walking out —never to be seen again—while everyone is still sitting there stunned and processing what has just occurred.
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'You should be ashamed of yourself and embarrassed': Restaurant owner writes scathing response to Karen's 1-star review

The best part of managing or owning a business is that you're the master of your own destiny; success or failure rests primarily on your shoulders. The worst part of managing or owning a business is that you're always going to be at the whim of petty delusional customers who, for some reason, any reason, may at some point perceive that you've wronged them in some way, even if the result they're upset about is directly a result of their own actions. Still, they'll leave reviews and maybe even ma…
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'I professionally shutdown Karens & Kens': 21+ Servers share their most satisfying customer shutdown stories

As someone who has worked many years in the service industry let me tell you, when an unruly customer gets what's coming to them, it is the most satisfying feeling in the world. Service industry jobs are usually low pay, you're running around on your feet all day, and you have to deal with the most entitled customers. It's not always like that! Sometimes you have great regulars and a fantastic team. But, unfortunately, those more annoying events are more common. The longer you work in the servi…
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'You were in no rush to help': Managers scapegoat server for entitled customer's kitchen complaints

It can be incredibly difficult and frustrating working in customer-facing roles where your managers refuse to face up and take accountability on behalf of the operation they are managing, instead throwing the lowest-level workers under the bus for things well out of their control. When you're an honest, well-intended person, it can take an unfortunate amount of time to realize that not everyone is wired to be honest and well-intended and that there are, in fact, people trying to take advantage…
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'You failed to pay me but I'm the bad guy?': Employee fired for complaining about a bounced paycheck from her employer

'You failed to pay me but I'm the bad guy?': Employee fired for complaining about a bounced paycheck from her employer

We all look forward to payday. Whether by direct deposit, check, or cash, depositing the hard-earned money and seeing your banking balance go up is extremely satisfying. You put in the grueling hours of work, so you deserve to finally be compensated. But has your place of employment ever failed to pay you? Or what about this: they gave you a check for the hours you put in, only for the check to bounce when you go to deposit it.
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'Server to server...': Off-duty waiter takes friends to brunch at the restaurant they work at, tips coworker 60% but still gets put down for 'not tipping well'

If you have worked in the service industry, then you know that the best thing about the job can really be your coworkers . They're going through the same work struggles as you and know you both are definitely not getting paid enough. Unfortunately, when they aren't good coworkers, they are the worst. When they don't have your back and throw you under the bus constantly—a real tragedy for the service industry. A server wrote on Reddit that they took their friends to brunch at the restaurant they…
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service-industry-chaos, servers, food-inspection-stories, reddit, failblog, tales-from-your-server, r-talesfromyourserver

'Us servers scramble': 30+ Restaurant employees share the chaos that ensues when an inspector shows up unannounced

Whether you're working in a spotless kitchen or not, hearing that the health inspector has showed up unannounced sends some sort of chills down any service industry worker's back. Maybe it's PTSD from getting pop quizzes in high school, because that's exactly what it feels like. Even if you are sure you are an expert on the topic, something about being put on the spot and quizzed about it at random makes you doubt yourself. So you can image the sort of chaos that ensues with an inspector shows…
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'I needed to clear my conscience': Server is miffed by 3% tip, gets a holiday miracle the next day when customer comes back to give additional 50% tip and an apology

HOLY MOLY, a human was decent. Alert the news! Sound the sirens! Everybody hold hands and enjoy this moment of faith being restored in humanity. It's quit uncommon to find a store on the internet that does just that. Usually, it's people venting about some horrible incident with a Karen or incompetent manager that makes life feel unbearable. But, hey, it's the holiday season ! Some wholesomeness and empathy is called for. This Redditor recalls an embarrassing moment in his life that he will nev…
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'By god, he had me stressed on a Monday morning': Male-Karen throws a tantrum demanding a meal refund, turns out he's in the wrong restaurant

If there is one thing that working in the service industry tends to teach you, it's to hold your ground. You can't let everyone walk all over you, because there will be people who will most definitely take advantage of that weakness. For example, this server who either came encounter with a male Karen or a really empty-headed scammer. He was working a very slow morning shift, we're talking just several orders, enough to count on one hand. So when a mad came storming in demanding a refund, the f…
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reddit, failblog, r-talesfromyourserver, tales-from-your-server, male-karen, kyle-karen

'And no tip, of course': Customer refuses to read entire menu description and demands item restaurant does not offer, incompetent manager leaves novice server in charge

When it comes to sticky situation, you're going to want an expert in charge, right? Unfortunately, sometimes, like in the instance of this Redditor's story, the “expert” in charge is actually the worst. This Redditor was new to working the service industry. (They have since worked it for many years, but this was from the start.) The were working at a big chain steak house when they got a male Karen . This guy ordered something off the menu that did not exist. When OP pointed that out to him, he…
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'It cost his parents £50... [so] he was in trouble': Fast food employee gets payback against a band of disrespectful teens by 'accidentally' throwing away a prized possession

Usually once you've worked in the service industry, you learn how to be a good customer. Oftentimes, you'll learn how to respect your server, clean up after yourself, and generally be a half-decent human being while you're enjoying food at a restaurant. You'd think that it would be a natural reflex to be polite to the person handling your food supply, but for the disrespectful types, tormenting your server is a prize-winning sport.
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reddit, failblog, r-talesfromyourserver, tales-from-your-server, service-industry-nightmare, double-date, double-date-gone-wrong, double-date-fail

'Table from H-E-Double-Hockey-Sticks': Double date turns into server's nightmare, saying it was his worst table in '10 years'

Welcome to working in the service industry!
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'[She was] talking to me like I'm the idiot': Karen goes berserk when the hotel receptionist explains how room service works, realizes her misunderstanding and stalks off defeated

Everyone's stayed at a hotel or motel at least once in their life. The magical wonders of continental breakfasts, freshly made beds, and clean white towels get cemented in your memory, making your hotel experience (even the non-luxurious kind), memorable simply because it may be the one time in your life that you're pampered with room service. Your hotel experience is designed to go quite smoothly, that is, unless you're a poor listener and a tyrannical Karen...
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workplace discussion employment issues antiwork workplace-stories talesfromretail jobs employment-discussion job retail work workplace Horrible Bosses tales-from-retail employment service industry in the workplace - 22839813

'They sent me home due to low workload': Manager forces workers to use PTO after sending them home early

Certain organizations, especially within certain industries, love to save on labor, and one of the ways they do this is by sending workers home from a scheduled shift when things are quiet to try and keep from being overstaffed. Of course, predictably, as soon as the manager has sent someone home, you'll end up with the biggest rush of customers you've ever experienced, ensuring that the rest of the day is going to be a living nightmare—and no one will be getting any breaks.
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'Lots of unqualified people selling hearing aids with a 500% markup': 20+ shady industries to be on the lookout for

'Lots of unqualified people selling hearing aids with a 500% markup': 20+ shady industries to be on the lookout for

In this day and age, there seem to be just as many bogus jobs and industries out there as there are legitimate ones. Frankly, that's a generous statement considering this list, which was compiled from this r/AskReddit thread. Some of these fields range in scope, but all of it boils down to unqualified people selling overvalued products. This could include consulting agencies that really have no business running data and making executive decisions from their third-party perspectives. This includ…
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funny-server-fails, funny-waiter-fails, funny-restaurant-slip-ups, funny-fails, funny-slipups, funny-service-industyr-fails, reddit, failblog

'That's just a right of passage [in the restaurant biz]': Servers share their most embarrassing workplace slip ups and fails

Everybody who has every worked in the service industry has had their own embarrassing story. Honestly, it's better to get your front of house fail out of the way early so you know you can get through it. Dropping a full tray is the classic one and might even get you applauds. Then there is the dropping of a tray directly onto a customer. That one is way harder to bounce back from , but if you have nice customers, it can also feel like a good lesson. Then there are whole other instances that jus…
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