The 00s “console wars” were absolutely nuts, looking back… with fervent fanboys rabidly backing the corporation that they had elected to give their disposable income to as if they had a personal stake in the success of the company. Forums were filled with arguments over which console was better, and what features or exclusive games were offered that made the console of their backing. Love it or hate it (and I'm sure even today, this statement will spark controversy) the Wii was a clear winner.…

There are some people in this world who have been raised and reinforced with such entitlement that when they want something, no amount of reason will convince them that they can't have it. One has to wonder how one's mind can be so brainwashed to be able to think that you can have just about anything. Unfortunately, enough people out there seem to be mentally engineered this way and there's not much we can do to stop them. It's only a matter of time before you just have to get the cops involved…

Kudos to these workers who didn't burst out laughing after hearing these customers' questions. I'm sure it wasn't easy to hold in laughter when customers get things so unbelievably wrong. When you work at a retail store , you quickly learn that customers don't ask a wide range of questions. Even though you spend 40 hours per week at the job, it's potentially a customer's first time there. You end up answering questions like, “Is everything included in this store-wide sale?” or “What aisle is to…

Getting your prized photos printed out used to be a common occurance back in the day. Before cell phones, you'd snap photos on your camera , then take the film to get developed at a grocery store or pharmacy. Some places advertised one-hour photos, so your parents might take you grocery shopping and swing back around to collect photos at the end of the trip. Then, they'd have some great pics of the kids to show off, or have a cherished group photo to put in a nice frame. Based off these nice ch…

This retail worker was weary from unkind customers---until this dude came in. In retail, you tend to remember the best of the best and the worst of the worst customers, while everyone else in between is just a blue. You'll always remember the customer who screamed and threw her bags on the floor like a toddler having a meltdown. But you also remember the kind souls who praise your customer service skills in front of your bosses, or the kind who are genuinely grateful when you help them. In a st…

Before streaming services existed, we had movie rental chains . Going to rent a video or DVD was a whole endeavor. In my family, we'd often do the usual Sunday morning activities, then go grocery shopping, and then stop at the video store near us to pick out a movie for that night. This was a big treat every time! Whether we picked a Disney movie or an old comedy flick, it truly was fun for the whole family. If they didn't go out of business before I was old enough to work there, I know I would…

Requiring your workers to complete work-related tasks while off the clock presents a range of moral, ethical, and legal issues. Still, it's incredibly common with different policies, making this intention incredibly overt to more subtle. At the end of the day, the design of these policies is to keep costs down, reducing labor costs by shaving off “unnecessary” time at the end of shifts, which means that workers are completing those “unnecessary” necessary tasks on their own time. A great exampl…

Usually, immoral irrationality and disrespect towards others go unpunished, making those perpetrating that behavior to be more encouraged since, well, they got away with it already. Occasionally, though, the universe will react in kind and drown them in a karmic ocean of their own making. In these instances, the world feels like it is in balance, with just deserts having been served in ample portions. Working in customer service, you'll seldom get to see this play out, with the irrational getti…

These are the moments that retail workers hold near and dear. No, we aren't just talking about fond memories with coworkers. These workers got to witness as their worst customers got instant karma for their terrible behavior. Meltdowns aren't just for babies and toddlers. Retail workers have to deal with grown adults having tantrums every day. There are lots of folks who are led to believe that the only way they'll get what they want is to be aggressive and demanding about it. Technically, this…

The thing about making a mistake is that you kind of have to just own it. At this point, you're already suffering whatever negative effects and embarrassment have resulted from that mistake, and then you have to be able to rub salt in that wound and accept that you have no one to blame but yourself. It's no surprise that a lot of times, people seem to be completely unable to consciously or subconsciously accept that their mistake is their own fault. Instead, they come up with some way to explai…

Employees should always be allowed to stand up for themselves. In many workplaces, employees are expected to let customers do whatever they want. “The customer is always right,” is the motto. But as you know if you've worked in retail lately, customers aren't always right---instead, certain customers are riled up and ready to take their frustrations out on the next employee they see. This woman took her anger way too far in this video recorded by @davenewworld_2. While the video leaves out a lo…

Rules usually exist for a reason. Generally, they come into being because someone did something and learned the hard way that the way they chose wasn't the way that it should be done, so it's decided that this way should never be attempted again by either them—or those surviving them—depending on how poorly their attempt went. There is another type of rule, though, and these rules are generally made up by a bored busybody middle manager on a random Wednesday afternoon because they need somethin…

It's no secret that working in customer service exposes you to all kinds of bizarre behavior that wouldn't be acceptable in any other place in society. What is it that makes people think it's okay to treat someone any differently just because they happen to be wearing an apron or a name badge? Unfortunately, the act of being served gives petty tyrants the opportunity to feel as if they are better than the person serving them, with some individuals exhibiting levels of malice and cruelty that ma…

Two can play this game.

As a grocery store employee , this part-time worker is known for taking on additional work to make the store run smoother. You'd think that would make them the ideal employee! But at this grocery store , that's just not how things work. As the OP explained in their story, they work very hard at their job, doing tasks that honestly sound like managerial work, like adjusting inventory or handling deliveries. Despite that, they still did all these things happily, until a new boss decided to step i…

Some customers won't ever be happy with the work your company does, no matter how well you actually do on their project. Take this woman, for example. She decided to take a broken electronic to an electronics repair store. The OP writes that this customer “didn't like the bill. She didn't like the work. She claimed that we'd broken something else.” Nothing they did was good enough for this cantankerous customer.