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'Then came the Karens': Video game store offers too-good-to-be-true offer on gaming console, store floods with confused customers

“I immediately wanted to call in sick,” this video game store employee wrote. What made them feel so ill? An advertisement! For those who have spent time in the trenches of retail work around the holidays, you know exactly how this person feels. No matter how much you enjoy your retail job during the year, when the holiday season comes around, customers begin to act feral.
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‘I'm leaving, good luck with the holiday rush': Senior employee quits after getting written up on his day off; boss backpedals

‘I'm leaving, good luck with the holiday rush': Senior employee quits after getting written up on his day off; boss backpedals

Coming to help in on your day off is like doing an angel's work, and bosses should be appreciative and not take it for granted. But upper management always finds a reason to complain, and they often feel entitled to employees' time, even when they aren't supposed to be working. This employee named Steve was probably a little too good at his job, and despite not being paid enough, he put all his effort into making the workplace better, even going as far as to come to help out in on his day off.…
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'I was laughing': Lazy DIY customer complains to management about an exemplary hardware store employee after ignoring 80% of his advice on a project, gets called out

Internet tutorials make DIY projects look like a walk in the park. Watching a sped-up video of a professional woodworker dismantling, staining, and rebuilding a piece of street furniture makes upcyclers green with envy, but whenever an amateur grabs the same set of tools, most people realize they're all thumbs.
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'He was putting little notes in the DVD cases at Blockbuster': 25+ Employees who got fired on the spot

'He was putting little notes in the DVD cases at Blockbuster': 25+ Employees who got fired on the spot

There was a time when being fired was something to be ashamed of, but these days, companies love to hire and fire expeditiously. It's almost a rite of passage for those who work in retail or fast food. And if it doesn't happen to you, it'll certainly happen to one of your coworkers. The thing about customer service jobs is that you unfortunately have to serve customers, a lot of whom have no intentions of ever treating employees with respect. You're supposed to brush off their repeated insults,…
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'They sent me home due to low workload': Manager forces workers to use PTO after sending them home early

Certain organizations, especially within certain industries, love to save on labor, and one of the ways they do this is by sending workers home from a scheduled shift when things are quiet to try and keep from being overstaffed. Of course, predictably, as soon as the manager has sent someone home, you'll end up with the biggest rush of customers you've ever experienced, ensuring that the rest of the day is going to be a living nightmare—and no one will be getting any breaks.
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'Every time he asked me a question I said, "Hmm, not sure"': Tropical fish store's expert employee tries to help customer, customer asks to be aided by 'someone who knows things'

'Every time he asked me a question I said, "Hmm, not sure"': Tropical fish store's expert employee tries to help customer, customer demands to be aided by 'someone who knows things'

Even though she was only 17 years old, this woman was already an expert on koi and other tropical fish . It's fortuitous that she got a job to match, starting off at a retail tropical fish store. Whether you have a pet or not, spending time at pet stores is a fun and free activity to do. Many stores have tons of cats and dogs, some have gerbils or birds, and others have aisles and aisles of fish tanks. As far as retail jobs go, I imagine this is a pretty calm place to work most of the time.
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'The cops were called': Karen arrested for accosting customers she mistook for employees, who play along to send her over the edge

Supermarkets are already a relatively overwhelming experience for most of us, akin to navigating a labyrinth that's been starkly lit by harsh-white fluorescent lighting while a string of the most infuriatingly mundane acoustic covers of songs that were popular ten years ago play omnipresently throughout.
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'No OT without manager approval': Retail worker uses OT policy to his advantage, leaves mid-shift once he hits 40 hours to go to the movies

'No OT without manager approval': Worker uses OT policy to his advantage, leaves mid-shift once he hits 40 hours to go to the movies

There's absolutely nothing wrong with finding a loophole within your company's various policies. Make no mistake: your employers are finding loopholes all the time, especially when it comes to finding ways to pay you less. So for the sake of reciprocity, what's wrong with using your work's flawed and unspecific policies to your own advantage when it's appropriate? This thread was posted to Reddit's r/MaliciousCompliance subreddit by u/notarobotnorealy , who worked at a popular chain and was rec…
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'What time does the internet close?': 40+ Customers who had ridiculous questions to ask their local retail workers

'What time does the internet close?': 40+ Clueless customers who had ridiculous questions to ask their local retail workers

Have strength retail workers , you will need it when these customers show up. As a cashier, you'll ring up hundreds of customers each shift, and you'll probably forget all of them, except those who are exceptional. Maybe they're especially kind in a job where many customers are impolite. Or maybe they're really funny and manage to make you laugh. Or, if you're these people, you've remembered the customer because they've asked some of the most absurd questions ever. Several people who worked in…
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'A woman came in to return a bag of soil because "the bag was dirty"': 25+ Retail workers who were baffled by their customers' requests

'A woman came in to return a bag of soil because "the bag was dirty"': 25+ Retail workers who were utterly baffled by their customers' requests

While working retail, these people have seen it all. Cashiers get to see people from all walks of life, of all ages, and of all levels of sanity. These retail workers shared some stories of the wildest interactions they've had with customers. That's one of the strange things about working retail---you always have to take the customer seriously, even if you're pretty sure they're messing with you. Some customers love to mess with retail staff , even though no one seems to find it funny except th…
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'I’m shocked into total silence': Manager insists on eating while customers queue in line, demands to talk to engineer's manager because 'her lunch break was ruined'

'I’m shocked into total silence': Manager insists on eating while customers queue in line, demands to talk to engineer's manager because 'her lunch break was ruined'

Common sense is rare in this manager's retail store . Well, it's not the whole store---just one manager who has no common sense about anything. When you work in retail , it can feel like managers have a far easier job than you. While workers have to stand on their feet for eight hours dealing with mean customers, crowded aisles, and answering the same questions over and over, managers get to chill in the back room. No matter how long the line of customers gets, you can be sure to find your boss…
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'She was the most delusional customer I ever had': Karen tries to return costume the day after halloween, five years after she bought it

Typically, purchasing something means that you intend to keep that thing for the duration of its life or until you pass it on. This directly contrasts with renting something, where you lease it for a set period of time for a fee with the expectation that you will be returning that thing by the end of the period you have paid for it. Both arrangements have their advantages, by owning something it's yours and you can do whatever you want with it, but this usually requires a much higher buy-in cos…
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‘I'll show you!’: The most satisfying awkward silence ensues after entitled lady attempts getting snarky with retail employee but ends up proving herself wrong

Oh how the tables have turned! There's nothing more satisfying than when you work in retail and the entitled customer takes themselves to the cleaners. You don't even have to get your own hands dirty. OP here experienced that bliss while working at a store in the mall. The store they worked at closed an hour earlier than the entire mall complex, thus some customers would get confused. Usually, not a big deal to tell them their hours and then the customer usually says, “oops, okay” and then carr…
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'We don't clean anything that we sell': 30 surprising industry secrets as told by former employees

'We don't clean anything that we sell': 30 surprising industry secrets as told by former employees

You always have to know what you're buying! After all, it's only fair, and sometimes (most of the time), what is advertised is not what you're actually purchasing. These former employees of various industries shared their secrets based on their experiences, which they offered to the wild world of the Internet via this r/AskReddit thread. Some of the fields represented include the food, restaurant, tech, insurance, and music industries.
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'She was finally caught on camera': 20+ Employees who got stuck with the worst coworkers ever

'She was finally caught on camera': 20+ Employees who got stuck with the worst coworkers ever

What's the opposite of a work wife or work husband? It's a work nemesis, as these poor professionals can attest to. If you have friends you're starting to not get along with, you can stop texting them or inviting them over. But with your colleagues , even if they're really annoying or irresponsible, there's not a whole lot you can do to avoid them. Maybe you and Dave from finance don't see eye to eye on politics, but you'll still find yourself working on a spreadsheet with him while rolling you…
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'He's contradicted himself... his face went bright red': Retail employee begins clocking in four minutes late every day to protest boss's time-clock policy

'He's contradicted himself... his face went bright red': Retail employee begins clocking in four minutes late every day to protest boss's time-clock policy

How bold of this company to take a few minutes of every employee's day for free! U/afazihdob had a great workplace tale to share from their time working in retail. The OP laments that although they worked at numerous retail chains in their career, their bosses at one store were notoriously strict about latenesses. If I were ever a manager at a retail or food place, I wouldn't be able to take clocking in seriously at all. I just don't think it's the end of the world if an employee is two minutes…
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