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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

What did the card machine ever do to you?
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'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

Now that we're somehow rapidly approaching the Thanksgiving holiday, it's time to brace ourselves for Thanksgiving Karens. Each year, entitled customers, family members, and total strangers emerge to throw temper tantrums about everything from turkey availability to family traditions. This hotel concierge had the unfortunate experience of being on the receiving end of the wrath of one of the hotel's Karen guests. She somehow assumed that she would be entitled to a free Thanksgiving meal despite…
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Dad gets back at stepdaughter for making his 16-year-old daughter sleep on the floor of their hotel room: 'I gave my daughter an entire room for herself'

Dad gets back at teenage stepdaughters for making his 16-year-old daughter sleep on the floor of their hotel room: 'I gave my daughter an entire room for herself'

Who knew that evil stepsisters were still a thing? One would think these two teenagers would get a grip and be kind to the Cinderella of this story, rather than lean into the Evil Stepsister caricature. Unfortunately, however, they could not help themselves. This Redditor was traveling with his family for a memorial service, and his wife booked a hotel room for his daughter Shiloh and two stepdaughters to share. Things went a bit south when the stepdaughters insisted that Shiloh sleep on the fl…
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Front desk clerk refuses to waive cancellation fee after entitled guest books room through 3rd party website, despite being told the hotel is fully booked: ‘She stormed out’

Front desk clerk refuses to waive cancellation fee after entitled guest books room through 3rd party website, despite being told the hotel is fully booked: ‘She stormed out’

You know those videos/articles titled '10 Hacks [This Business] Doesn't Want You to Know About'? On rare occasions, trying out those tips will actually save you some time or money. But 9/10 times, these 'hacks' don't actually work, and all they achieve is anger the worker you have to deal with, which is not something many would recommend. The woman in this Reddit story must have read or heard somewhere that even if a hotel clerk tells you that the hotel is fully booked, if you go ahead and book…
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Nigh audit employee gets a taste of the spooky life when strange hotel guest repeatedly calls down at 4am to maniacally laugh and make strange requests

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

Just in time for Halloween!
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'There's no point in doing an interview, so you can just go home': Hotel manager skims candidate's resume in front of her and cancels her previously scheduled interview

'There's no point in doing an interview, so you can just go home': Hotel manager skims candidate's resume in front of her and cancels her previously scheduled interview

Imagine landing an interview, doing all the necessary preparation, making the 30-minute journey for an in-person meeting, and arriving only to discover that you have suddenly been rejected. That's exactly what happened to this Redditor, who found out in the lobby of the popular hotel chain she was hoping to work at that she was suddenly no longer qualified. A person whom the original poster (OP) assumes was the manager scanned her resume for about 20 seconds and then denied her the interview th…
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‘He didn’t even challenge [me]’: Entitled hotel guest makes one false move and gets kicked out before he can even make it to his room, still gets charged

‘He didn’t even challenge [me]’: Entitled hotel guest makes one false move and gets kicked out before he can even make it to his room, still gets charged

Don't mess with the employee checking you in a hotel. They hold the power!
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'Just be a professional, okay?': Hotel front desk employee turns away impolite guest before he can even check in

This hotel front desk worker is testing out their limits as an employee. It appears that a lot of hotel workers are allowed to turn away guests at their own discretion. For example, if a guest wants to check in, and they're clearly rowdy and disruptive after partying all night, the hotel worker is allowed to turn them away if they think that guest will be a disruption to others at the hotel. There are other times when guests treat the hotel staffers really poorly, shouting at them or berating t…
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'Maybe he could fix... his attitude': Hotel maintenance worker scolds coworker for making a mistake while he was out, coworker maliciously complies

'Maybe he could fix... his attitude': Hotel maintenance worker scolds coworker for making a mistake while he was out, coworker maliciously complies

Every coworker has their preferred way of working, and part of collaborating in the workplace requires both parties to readjust in order to get the job done. This hotel maintenance worker wanted to be called when any little thing went wrong, even if it meant being called all the time for simpler tasks that other coworkers could rectify without him. This, of course, only made the work day more difficult and more time-consuming for the maintenance worker, but that's supposedly what he wanted. Now…
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'They get nothing': Family of Karens demand free amenities at hotel, get denied, so they try to run a scam but foil their own plans with their faulty hubris

'They get nothing': Entitled family demands free amenities at hotel, get denied, so they try to run a scam but foil their own plans with their faulty hubris

If you want to pull off a scam then you need to have charm—Karens simply do not have that.
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'I look forward to seeing if she "reports" me': Hotel front desk worker searches hotel for mysterious food smell bugging just one visitor

We hear a lot about hotels being so noisy that guests can't sleep, but has a smell ever bothered you at a hotel ? Some hotels have pools with the strongest chlorine smell ever, and it wafts into the hallway even outside the swimming area. Other hotels offer complimentary breakfasts, but there's no way the smell can waft from the main lobby to the rooms in most cases, since there's usually a big space in between the two areas. If anything, the complaint that most unhappy hotel guests have is noi…
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‘Are you serious?’: Front desk clerk refuses to refund entitled guest whose ID and reservation don't match, guest throws a fit, leading manager to cave in and refund him anyway

‘Are you serious?’: Front desk clerk refuses to refund entitled guest whose ID and reservation don't match, guest throws a fit, leading manager to cave in and refund him anyway

Anyone who worked in retail or any customer service job knows that the sentence – ‘The customer is always right’ could not have been further from the truth. Not only is the customer not always wrong, but the customer is often very very wrong. The real meaning behind this sentence is that you should make the customers feel like they are always right, so they will end up leaving the business happy, but that is not an easy task to do, especially when what the customer asks for is against policies…
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Guest demands discounted rate on last hotel room, only for the room to be booked while he attempts to bargain, leading to a dispute in the lobby: ‘You snooze you lose’

Guest demands discounted rate on last hotel room, only for the room to be booked while he attempts to bargain, leading to a dispute in the lobby: ‘You snooze you lose’

People say that haggling is a skill that can be very beneficial to learn and master, but they don't say that there is a specific time and place one should use this skill. It is certainly not suitable for every business, and one should know when it is acceptable to try and haggle a lower price for something, and when they should accept the price they are given in the first place. A farmer's market, is the perfect place to haggle for a price, and you can sometimes get really great deals on produc…
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'It would never cross my mind to behave like this...':  Entitled hotel guests devour every last bite of the buffet spread, leaving other guests hungry and furious

'It would never cross my mind to behave like this...': Entitled hotel guests devour every last bite of the buffet spread, leaving other guests hungry and furious

The entitlement of some people continues to bewilder innocent onlookers who are just trying to go about their daily lives. We have distinguished two traits that characterize entitled persons. They are, first and foremost, fierce and tremendously confident in their own righteousness. The story below is an account of a frustrated hotel guest. The original poster (OP) had just returned from a luxurious vacation. One of the hotel amenities available to OP is the buffet. One evening as he looked ove…
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'[I] was locked out of my hotel in 110°+ Florence heat': 20+ Travel trials and tribulations from tourists who couldn't catch a break

When it rains, it pours, as a few ill-fated travelers know all too well. Sometimes you can do literally everything right while en route to your destination , and things will still go wrong. One dude found that out when they left early for the airpor t. First, they got stalled by a train that decided to park on the tracks for a full hour! That was followed up by a comedy of errors, leading to them missing their flight. There was just no way to get around that train, and how could they have ever…
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'Karen goes red': Entitled hotel guest throws tantrum about delayed breakfast start time, worker maliciously complies and turns other guests against her

'Karen goes red': Entitled hotel guest throws tantrum about delayed breakfast start time, worker maliciously complies and turns other guests against her

No one should expect much from a standard continental breakfast at a run-down hotel. Unfortunately, this Karen did not manage her expectations and decided to stir up a fuss, leaving an overworked hotel worker no choice but to enact some much-needed malicious compliance. This worker was often held responsible for preparing breakfast first thing in the morning so it was ready by 6:00 am when a group of construction workers and local hunters were typically among the first wave of diners. These gro…
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