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'Who hasn't checked in yet?': Kevin tries to steal another hotel room for his kids, front desk agent holds her own

'Who hasn't checked in yet?': Kevin tries to steal another hotel room for his kids, front desk agent holds her own

Apparently, one hotel suite complete with one king-sized bed and one pull-out couch would not be enough for this entitled Kevin. He threw a fit when the front desk agent informed him that the hotel was entirely booked and that she would not be able to offer him a second room for his two children. Mind you, the suite he did reserve was more than enough space for his family of four, and he must have known this when he made the reservation in the first place. Even a bystander waiting in line tried…
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'My mum got in his face': Parent stands up for her wheelchair-bound son, flexing the full power of their car's handicapped sticker as petty revenge on a stickler doorman

Handicapped people get dibs on the choice parking spots– and they deserve to! Life is hard enough when you're struggling to be mobile, the least the rest of society can do is let you park right in the front. For most folks, it is second nature to be lenient to people with disabilities, even if there is no technical handicapped spot, but for one doorman, a real stickler, the rules of the street would NOT be bent on his watch.
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‘You can't have breakfast until I say so’: Overworked hotel worker singles out guest who demands breakfast ‘on time’, allowing everyone else to eat breakfast early

‘You can't have breakfast until I say so’: Overworked hotel worker singles out guest who demands breakfast ‘on time’, allowing everyone else to eat breakfast early

Woe to those who deal with sneering customers, conniving hotel guests, and Karens. In other words, I salute anyone who works in the customer service industry, because you have to be tough as nails to tackle these kinds of entitled folk. As shared by u/anna12o, one hotel guest, who was, of course, a Karen, was making her life especially difficult, when it genuinely didn't have to be. You know those types of people who pay for something and then just assume that buys them a one-way ticket to be w…
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'I told you to give me a different room': Front desk worker maliciously complies with rude guest's room request

Traveling can take its toll on the senses. After twelve hours cramped into a flying tube net to a snoring odorant stranger, you arrive at your hotel only to discover that you've been booked into a room next to a family of unruly children whose shouting and banging on the shared wall threatens to sever your last thread of sanity. To make matters worse, you're right across the hall from the ice and vending machines, and each time either is dispensed, it's as if each cube of ice, each soda, is dro…
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'There was one line [guests] should never cross': Hotel guests discover they won't be served

'There was one line [guests] should never cross': Hotel guests discover they won't be served after acting entitled toward customer service reps

This person learned an interesting tip from about getting what you want as a guest. As u/badgermann writes, their wife worked at the “central switchboard for a group of resort hotels in a tourist area." While you're vacationing, you want everything to run smoothly. Instead of dealing with the humdrum of daily life, all you really want is to be sprawled out on the beach with a good book and no responsibilities whatsoever. However, if you have traveled on vacation even a single time, you know tha…
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'She stormed out without paying’: Hotel guest leaves without paying after front desk employee refuses to give her a refund

'She stormed out without paying’: Hotel guest leaves without paying after front desk employee refuses to give her a refund

Employees in customer service should be paid considerably more for the number of things they have to put up with on a daily basis… and minimum wage just isn't cutting it anymore. In this case, OP was working the front desk of a hotel, and described her experience with a Karen guest as the worst she'd ever had, and that's saying a lot, considering OP has been in the business for over seven years. This particular lady's arrogance outweighed anything that OP had ever encountered. Throughout Karen'…
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Hotel guest tries to get front desk clerk fired, only for her plan to backfire

'She sighed loudly and immediately lost her patience': Hotel guest tries to get front desk clerk fired, only for her plan to backfire

A guest at a hotel couldn't believe the way the front desk clerk was talking to her. She thought it was rude — so she tried to get the employee fired. There's that old saying that goes, “You catch more flies with honey than vinegar,” meaning you should be nice to people in order to get what you want. It's that simple, and it works a lot of the time! People who work in customer service are far more familiar with the kinds of customers who are quick to anger, and this hotel guest is a great examp…
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'Dad came up with a little...plan': Food delivery guy told to leave his work uniform outside

'Dad came up with a little evil plan': Food delivery guy maliciously complies after he's forced to leave his work uniform outside

This food delivery guy got the oddest instructions ever — and they weren't even from his actual customer. Working in the food delivery industry can be quite lucrative if you do it right. Some delivery people can make hundreds of dollars per day between their salary and their customers' tips. Food apps like Doordash, GrubHub, and Uber Eats are so popular that it's no wonder delivery folks sometimes use multiple apps at once. If you're working for two or three separate services, you can try and c…
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'This is unbelievable': Local hotel manager deals with tons of Karen customers after storm hits

'This is unbelievable': Local hotel manager deals with Karen customers after storm hits

First, there was an actual storm, but then there was the storm raged by a sea of Karens.
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'Fired on first day': Hotel employee fired for revealing higher hourly wage to coworker, HR makes up excuse

'Fired on first day': Hotel employee fired for revealing higher hourly wage to coworker, HR makes up excuse

Your first day on the job can't get much worse than this.
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'"Have fun!" I said, as I clocked out': Hotel housekeeper 'sorts' linens exactly how boss directs them to

'"Have fun!" I said, as I clocked out': Hotel housekeeper 'sorts' linens exactly how boss directs them to

Don't tell this housekeeper how to do their job . Their boss tried, and it didn't end well. When you do something for long enough, you start to develop shortcuts to make your life easier. Maybe you have a template you use to save time while writing emails if you're at an office job. Or for those in retail, maybe you're super fast at making drinks because you're used to measuring things by sight. You get into a rhythm and try to do your job as quickly and accurately as possible. Enter this emplo…
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Update: I walked out mid shift: Front desk agent quits after encounter with Karen and no support from manager

Update: 'I walked out mid shift': Front desk agent quits after encounter with Karen and no support from manager

Quitting impulsively may not be ideal, but sometimes less than ideal is more than necessary.
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'The total is now $42,000': Funding department asks employees to share hotel rooms and cars to save money, instead costs the company thousands of dollars

'The total is now $42,000': Funding department demands employees share hotel rooms and cars to save money, instead costs the company thousands of dollars

This employee was trying to arrange a trip as quickly as possible, only to be slowed down by another department. As if travel planning wasn't difficult enough, this person had to deal with their funding department trying to make everything cheaper. Some coworkers think they know better than everyone — to the point that they think they can do your job better than you. It's especially infuriating when the coworker has a different job than yours, but still thinks they know your specialty better th…
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Frequent traveler employee complies with company travel rules, costs them tons of money

'It was incredible how much money they wasted': Frequent traveler employee maliciously complies with 'petty' company rules, costs them tons of money

Some companies seem to thrive on making their employee's work lives as petty as possible. This person can certainly attest to that with their place of work, which tried to make employees' lives harder, only for it to backfire spectacularly. Many companies demand loyalty without ever proving that they're worth being loyal to. Some places want you to recall the past, when folks could work for a company for their entire career and earn a pension. But they seem to forget that people were loyal beca…
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'It needs to be cleaned up': Hotel guest's kid makes a mess in the hallway, demands front desk guy to clean it up and slams the door in his face

'It needs to be cleaned up': Hotel guest's kid makes a mess in the hallway, demands front desk agent to clean it up and slams the door in his face

Whatever happened to cleaning up your own mess?
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‘You don't get a room': Karen guest denied service after refusing to follow front desk clerk's orders

‘You don't get a room': Karen guest denied service after refusing to follow front desk clerk's orders

Working in the customer service industry, you've got to be tough as nails, as you will be constantly and consistently tested without fail. Every day you'll need more and more patience as Karen customers become less daunting, and more of a nuisance. OP was working as a front desk clerk at a hotel that was holding a very expensive, corporate event, resulting in most of the rooms being taken by said event. The last ten or so rooms were reserved by construction workers who had a contract with the h…
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