Apparently some Karens can't do math

Anyone who ever worked in retail knows how frustrating it is to have to explain to a customer the policy of the store and what they can or cannot do if they want to return an item. I once had a 30-minute conversation with a guy who wanted to return an item that was bought in a completely different store, and he simply did not accept ‘no’ for an answer. Being on the other side of the counter is no fun either. I can't tell you how much accumulated random stuff I have in my house simply because a…

Working in the service industry will put you within arm's reach of some of the most irrational people on the face of the planet, and after the initial grinding your teeth and crossing your eyes phase, you get used to dealing with them. A hostess told her story on u/entitledpeople, where she relayed a frustrating story with an even more frustrating outcome. She had an encounter with one of those Karens you always dread who are about to walk in the door and change the entire menu… You know the ty…

Here's hoping all late-night delivery drivers get a raise. You know they have to put up with more nonsense than most workers do. Let's start with the possibility of working during inclement weather. I'm the type of person who complains about having to commute to an office in those conditions, while delivery drivers are zig-zagging across town as part of their job. Next, there are the bizarre food requests and, even worse, the strange notes left by customers. This list, which was compiled from t…

The problem with working in a job where you're providing a professional service is that your clients will constantly tell you how to do your job even when they have no idea what they're talking about—no, especially when they have no idea what they're talking about. This intensifies when it comes to anything people regard themselves to be an expert in just because they've done it at the lowest level a few times in an everyday, unprofessional sense.

The best part of managing or owning a business is that you're the master of your own destiny; success or failure rests primarily on your shoulders. The worst part of managing or owning a business is that you're always going to be at the whim of petty delusional customers who, for some reason, any reason, may at some point perceive that you've wronged them in some way, even if the result they're upset about is directly a result of their own actions. Still, they'll leave reviews and maybe even ma…

Some people flourish under pressure. Don't ask me, something about a tense environment, or rather, a chaotic setting, drives them to excellence. Us mortals, on the other hand, crave a peaceful work environment with warm and amicable coworkers. While we all recognize the burdens of working in customer service, I think we ought to address the burdens of the customers themselves. The story below is an account of an innocent customer who is overtaken by an entitled individual who believes himself t…

When it comes to the world of fast food, nobody likes to push the boundaries of human decency quite like a Karen who believe's they're right. The customer may ‘always be right’ in the eyes of the manager, but in most circumstances, it's the employees that endure the most absurd consumer Karenisms when trying to live up to the customers corrections. Karens will go to any lengths to prove themselves, even when the teenage cashier is just trying to save them some money with an ordering loophole.

If you are not on the reservation, you don't get a key, simple as that. But one guest's wife found that astoundingly hard to believe when she tried to check in at a hotel where her name wasn't registered. Granted, her husband was staying there, but just because you have a spouse who paid for a room doesn't necessarily mean you get to show up and get served a key on a golden platter. The front desk clerk was just doing their job, as people working in customer service usually are, but you can't w…

This world is full of a whole bunch of really great people who are there to support you, encourage you on your way, and want nothing more than for you to thrive. These people may be friends, they may be family, or they might be benevolent strangers who are carrying the light of altruistically looking out for their fellow man.

Public spaces always give me the ick. There are too many people strutting about, scanning the busy streets for strangers to tell their woes to. This would not bother me so much if I didn't always end up the target of a long, drawn-out conversation about how much someone hates their boss, how their kids are acting up in school, or how their cat ran away (again). Maybe I have a wholesome, 'Please approach me and tell me your life story' face, or maybe these people just take a random pick from the…

I like a good coupon as much as the next person, but I won't go to drastic lengths to get one if you know what I am. This lady, on the other hand, was so entitled to other people's property, that she was more than happy to go to said lengths. What happened goes as follows… OP went shopping for some scent pods and was rudely interrupted by another shopper, who we'll call Karen (because it fits). OP's coupon was sticking out of her purse, and Karen had taken notice after keenly having scanned the…

We understand that phone-free zones are, in theory, a productive idea to help save chronically online folks like myself, but in practice, these policies never work. At a certain point, one has to wonder to what extent it's worth it to keep on enforcing silly rules like this given that people will always find a way to circumnavigate those rules or, if they do comply, they are not going to have a fun time doing it. On top of that, the reality is that in this day and age, you genuinely need access…

It can be incredibly difficult and frustrating working in customer-facing roles where your managers refuse to face up and take accountability on behalf of the operation they are managing, instead throwing the lowest-level workers under the bus for things well out of their control. When you're an honest, well-intended person, it can take an unfortunate amount of time to realize that not everyone is wired to be honest and well-intended and that there are, in fact, people trying to take advantage…

You stare gloomily outside the foggy windows of your car as you drive the long winding, traffic-loaded roads on your way to work. The clouds look foreboding, and you know it's about to rain, judging from their dark, gray color. Finally, you pull up to the office parking lot, your car splashing through muddy puddles. Though it's hard to imagine, this is the least miserable moment of your day. Picture it yet? Congratulations, you work in customer service. One person recounts their experience, wor…

Being stranded at the airport is like finding out that the thesis you worked on for ten weeks was on the wrong subject. This helpless, furious feeling that sits in your stomach like a bad apple. Once, I had to stay at the airport for 12 hours, and it was extremely frustrating at the time. My hands clench up whenever I think about it. The airport was practically empty, which made it a little less worse because there was less commotion, but it still wasn't a pleasant experience that I like to loo…