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'You want to escalate? Okay': Customer support insists they can help customer, customer wastes his own time trying to escalate the matter

Not every customer support worker is reading off of a script. That didn't stop this customer from insisting that one worker was doing that, though! Sure, when you call a customer service helpline, you'll have to answer a bunch of standard questions. You might have to tell them your age and address and maybe answer a few security questions. Some customers just have zero time for this, though. Even though answering all of the necessary questions probably takes about a minute, a lot of people get…
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'AI should not replace human tasks': Opportunistic AI creators are making the internet worse

via BoliviaInteligente on Unsplash In the span of just a few years, we've gone from barely understanding what AI does to seeing it used everywhere. Your inbox is likely chock-full of companies bragging about their latest AI updates. On photo editing sites, AI generation is touted on the home page. X, formerly known as Twitter, has an AI named "Grok," while Google has the cutesy "Gemini." They want you to talk to these artificial beings, ask them questions, and even let them be your personal ass…
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20+ Exasperated tech savvy people share the most computer illiterate individuals they've ever encountered: 'Send both files in one email, so you don't have to pay twice'

There was a certain point in time in the not-so-distant past when plenty of people had never encountered a “Personal Computer” before—a time when listing your basic typing and computer skills on a CV would make you a strong candidate for a varying degree of roles.
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'[I] had to show her multiple times how to open Excel': 20+ People who had no idea how to work a computer

'[I] had to show her multiple times how to open Excel': 20+ People who had no idea how to work a computer

If you've ever watched someone on a computer open a new window and slowly type “google.com”, these stories are for you.
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'He claims [I] was "wasting two hours of everybody's time"': Manager won't speak to IT employee after being one-upped in front of clients

'He claims [I] was "wasting two hours of everybody's time"': Manager refuses to speak to IT employee after being embarrassed in front of clients

This employee didn't want to one-up their boss , but their hand was forced (by said boss). What's an employee to do? While working in IT at a small company , this guy was accustomed to working on different types of devices and operating systems. The employee was encouraged to bring their own device "as long as it got the job done." It's clear that their boss didn't understand what they did, though, after he made some questionable decisions. It's one thing if you and your boss don't get along at…
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Start-up employee instructed to use 'RSI gizmos' that bother them: 'Otherwise you're wasting company money!'

Start-up employee instructed to use 'RSI gizmos' that hurt them: 'Otherwise you're wasting company money!'

This office was so insistent on caring for their employees that they ended up doing the opposite. It's a strange tale presented by u/ShellLuser42, a systems administrator at a start-up. Start-up companies are often the subject of bizarre stories like this. Oftentimes they're started by groups of college kids or tech people, and their business grows slowly over time as they add more and more employees. Since a lot of start-ups revolve around cutting-edge technology, the higher-ups want their com…
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'I get a text when my oven is finished preheating': 15+ Modern gadgets and gizmos that aren't actually very innovative

'I get a text when my oven is finished preheating': 15+ Modern gadgets and gizmos that aren't actually very innovative

Innovation doesn't always move us forward… sometimes it moves us backward or sideways. Not every innovative idea is a good one. Just because you can do something, doesn't mean you should! It's hard to know which ideas are winners until you try them. The creatives of the world have plenty of ideas to suggest, but the ones that wind up turning into new products sometimes leave a lot to be desired. These people were asked about tech inventions that are “actually worse than its predecessor," and pe…
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'A week goes past and then the messages starts flooding in': System admin trains their own replacement, refuses to help company after being let go

'A week goes past and then the messages starts flooding in': System admin forced to train replacement, then refuses to help the company bullies after being let go

Apparently, this company didn't know how much power their system administrator had before they started playing mind games. No matter how professionally you act, you just won't get along with every single person in your workplace. It's not an issue if you just have an ongoing random feud with your coworker in another branch of the company because he keeps stealing your parking spot, for example. But it becomes a little trickier to navigate when you and your boss don't get along. Especially in th…
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'Too bad about those sales figures': Innovative employee improves buggy app, gets fired by bosses

This employee had to learn the hard way that many companies don't want innovation , they want employees who will keep their heads down. That is a frustrating lesson to learn if you're a bright young person in their first job, ready to tackle any issue. You find an issue, have a great idea of how to solve it and then… your boss just never implements that idea. They might ignore it entirely, or just tell you not to do that. Then you watch as your workplace carries on as usual. This guy had an esp…
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'It is like every email is a poem': 25+ Computer-challenged coworkers who needed a helping hand

'It is like every email is a poem': 25+ Computer-challenged coworkers who needed a helping hand

We can't all be the most tech savvy person in the office.
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'They literally said "The stars weren't aligned" for that date': 20+ Clients who had workers laughing behind their backs

One person asked workers to spill their “worst/ funniest/ strangest client story," and so many people had great anecdotes to share.
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'[She] ends up deleting our only copy': Micromanager reassigned after randomly wiping IT department's tech devices

'[She] ends up deleting our only copy': Micromanager reassigned after randomly wiping IT department's tech devices

Oh to be a fly on the wall when this IT director had to face her bosses… This excellent story of malicious compliance was shared by u/Barcs2k12. They write that when they were working in the IT department of a state agency, they encountered a Karen boss who was so sure she was smarter than the IT team . So much smarter that she planned and coordinated a catastrophe on her own team! The best bosses are the kind who can see your talents and encourage you as you grow. They can become your mentor i…
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A coworker called me a s technician. I reported him to HR and got him fired.

'I reported him to HR and got him fired': Hardware tech accuses IT coworker of 'cheating the system'

This IT worker was tired of being insulted for no reason at all.
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Everybody must know when I am out of office.

'He is the laughing stock of everybody he ever respected': IT worker in charge of CEO's email triggers an email apocalypse

When the CEO of this IT company demanded changes to his email system, he totally miscalculated the consequences.
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'Remote work is ending, come in Monday': Company demands workers return, ignores mixed reactions

'Remote work is ending, come in Monday': Company demands workers return, ignores mixed reactions

What is it about remote working that some companies hate so much? If your employees can work from home just as well as they can from the office, why not let them? This company is about to have a lesson in valuing its' employees autonomy, as the poster shared to r/Sysadmin. If you have a job that you can do entirely from your laptop , it's easy to work remotely. Basically all employees love it — you can easily get work done from the comfort of your own home. There are no coworkers to distract yo…
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A Ridiculous Amount Of Funny Memes For The Worn Out Brains In Tech

A Ridiculous Amount Of Funny Memes For The Worn Out Brains In Tech

Tech savvy and tired.
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