artificial intelligence

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Horrible Microsoft Virtual Agent Assistant Takes Guy on Rage-Inducing Rollercoaster of a Conversation

This one has FAIL written all over it: not only would the terribly ineffective AI seemingly refuse to let the poor guy 'talk to a person'; but it never once, met a question with the appropriate response. Maybe the virtual agent in question simply discovered trolling. 

Guy has terrible time trying to get help from Microsoft Virtual Assistant due to horrible Artificial Intelligence.
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This clever tinkerer combined his singing fish robot with Amazon's Alexa.

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Props to these two geniuses for programming a freaking killing machine. Granted, this Doom bot isn't about to whoop on MLG players or anything; but based off the video you can see that it still manages to best quite a few human players. Pretty cool.

work customer service science New Zealand Firm is Developing the Worst Customer Ever
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The Touchpoint Group in New Zealand is developing artificial intelligence using two years worth of angry customer calls from four Australian banks. The goal is to help companies find the best way to deal with customer complaints by creating a training platform that can simulate responses to customer service techniques. We can only hope that this will result in better customer service and not an angry, profane computer overlord who decides to destroy all the banks in Australia.