technology

In this technologically-infused era it's easy to forget just how wildly far our various technological devices have progressed. And then from there, how truly strange different pieces of technology can end up being if they get busted. Honestly, these insights are pretty hilarious. You just never know if that old laptop might be on its last legs. 

We're certainly more used to reading about tech support horror stories, but every now and again we encounter a tale that doesn't diminish our faith in humanity. Like this quick story for instance. You can vividly picture the wholesome silliness of Virginia, on the other end of the call. It definitely manages to paint a funny picture about how all this rapid technological development can manifest in the older generations helplessly trying to keep up with all the changes. 

These brokers sound like the sleaziest of dudes. They ultimately learned an invaluable lesson in not messing with the IT guy. Especially when you're a company that was 10 years behind the game on technology. 

There are two kinds of device owners, people who revere their laptops like a hollow Easter bunny made of flammable glass, and the other ones. The ones who store pieces of bologna in disk trays and drill speed holes in their keyboards, or people like this lady who claimed her computer was losing files, but was actually just deleting them. So naturally, tech support has to face some waking nightmares.

Tech support has to field some of the least tech-savvy people on the planet, like it's literally their job to help people who can't figure this stuff out. Technology is hard to grasp, but that's becoming less of an excuse when computers have been pretty ubiquitous in homes and offices for going on 30 years now. This difficulty leads to some absolutely absurd moments like people not realizing they're deleting all their files or Karens who try to bluff their way through the system. Sometimes the systems themselves are absurd, like this IT guy who learned a machine was stuck on "explode."

There's no denying the fact that folks in the older generations experience their fair share of troubles when it comes to smoothly navigating all this crazy, advanced technology available nowadays. If anything, the funny fails that can result from the collective confusion is a humorous reminder of just how quickly things have progressed. For some more gold from Tumblr check out this Tumblr thread about foiling the psychic ice cream cat. 

The most mind boggling part about this scenario might be the fact that the boss had the audacity to call and ask questions about something their ex employee used to do for the company before they were asked to leave the company. Like, you burn a bridge, you can't proceed to walk over it. Check out another professional revenge with this customer who flooded an unresponsive ISP company with tickets. 

While none of us are really rocking the floppy disks nowadays, this tale is certainly an entertaining one. The administrative assistant in question goes on to learn that she's been wiping her files clean herself by pairing her floppy disks with a magnet. Yeah, that's a big no-no. At least the issue was resolved when it's all said and done, and she gained some "wisdom" in the process. 

We're well aware at this point that the folks in this world who work in tech support or just the IT department in general really do hold the keys to the kingdom in some sense. With that being said, tech support deals with all kinds of mind blowing acts of cluelessness from paid professionals that seemingly fell through the cracks on some of the most basic technological knowledge. It could be a scenario where you find yourself being the IT guy who is dealing with a professor that doesn't understand how internet browsers work. That kind of daunting realization requires nothing short of a saintly patience to be able to move forward in the troubleshooting process without losing grip on your sanity altogether.

Or, maybe you're another one of those lucky IT guys who has to calmly walk a company's CEO through how to reboot a computer. Yes, these people really exist. You never know what you might encounter while you muddle through your job in the tech support world. The stories we're able to enjoy from an established subreddit like "Tales From Tech Support" though are eye-opening tales about just how lost some of the world's poor souls are, for when it comes to navigating the use of their computer or other pieces of technological equipment.

Maybe some of the most grim stories from the tech support world will manage to make you feel better about your moments of profound confusion when trying to use your work device. Some people's brains just operate at a frequency where they're completely not tuned into how to use a fancy computer. Perhaps, this is the inevitable collective manifestation of technology continuing to evolve at such a rate that the older generations especially, are pretty much helpless in their pursuit toward getting the most out of their fancy computers, tablets, phones etc. Seems like a reasonable enough assumption to draw. You very well might have fond memories of trying to explain to a parent how they can turn off their iPhone, or change the input on a TV.

But alas, we're straying off the topic of programmers explicitly. Programmers are definitely the backbone of many esteemed companies. They're out there in the pits of the coding world, providing the infrastructure necessary for a company to keep up with these fast moving technological times. With that being considered, it should come as no surprise that programmers are regularly pushed to their breaking point in terms of the kinds of unbelievably clueless questions they field on a daily basis. And these same programmers are furiously working away at all kinds of projects that many of us couldn't hope to understand the first thing about. Maybe we're just gradually sliding into a reality where everyone's going to need to know how to code at some level. The skill itself seems to continue to skyrocket in value, and more and more it's as if people that are able to code have some kind of golden ticket for when it comes to locking down the next promising job opportunity. All in all, these gems from the world's fed up programmers should certainly get the laughs going for anyone who has ever dabbled in the dark art of coding.

Man oh man, pro revenge meets malicious compliance in this glorious tale. We have a customer who was without internet, and unable to even get an ETA from their internet service provider. Fortunately, the frustration went on to inspire a calculated, terribly effective act of revenge on the company. We're talking about a whole lot of tickets. Armies of tickets. 

We've seen our fair share of bosses that never should've been put in their places of power in the first place. With that being said, it's nothing short of deeply satisfying to see a boss show the rest of the world why they were given the reins like they were. This boss pulled off some straight up tech support magic, and left everyone else in speechless awe. Pretty awesome that she was able to extract that number in under 8 minutes. You don't even need to know what that means to appreciate the timely manner with which she pulled it off.