"I won’t feel bad about keeping a young kid from getting very hurt."

While rules are definitely important and indispensable, surely we can all think of one or two that make absolutely no sense. It could be rules set at your place of work, school, city, or even country, but at the end of the day, those rules are made by other people, and sometimes people make mistakes. What can you do when you stumble upon a pointless rule like that? Most of the time the answer to that would be nothing, unless you are as resilient and quick-thinking as the person who wrote this R…

Nobody is quite sure when this drive-thru ‘pay it forward’ trend has become popular, but by now, we are no strangers to it. If you are, well, here is a quick explanation. It all starts with one person who wants to do something small to make a stranger happy. They decide to do that by going to a drive-thru and asking the barista to charge them for the order of the car behind them, so they get their order for free. A small gesture, that usually doesn't cost that much, to make someone else a littl…

You do not want to mess with this dude's mother. Honestly, there are lessons we all can learn from her. Typically here at FAIL Blog, we tend to side with customer service representatives when it comes to the conflicts they have to endure and confront on the job. However, in this case, the Redditor's mother had been dealing with the aftereffects of a serious house fire and simply wanted to cancel the appliance service plan she was using as her home was now uninhabitable for the next several mont…

"Wow, that is Olympic gold level petty revenge."

Bad service at a restaurant or bar is one of life's minor yet soul-crushing annoyances. You know, the kind of service where the orders take forever, drinks are left unfilled, or that awkward moment when the server doesn't even pretend to care that you've been side eyeing them for the past 20 minutes. Most of us try to cut servers some slack—after all, they're probably overworked, underpaid, and likely juggling a table full of Karens who are making their lives miserable.

"It’s always interesting when a customer has no clue about something so basic, but it made me smile."

Working as a server sounds fun in theory; the free food, cash tips, and you basically get paid to talk to people all shift. But then you get stuck working the dinner rush, when all chaos breaks loose, and you find yourself dripping sweat as you run from table to table while getting an earful from the non-avoidable Karen customers. Some customers are lovely and understanding, but then there are the ones who turn a small mistake into a full-blown screaming war. We’ve all seen it—the over-the-top…

There's certainly something to be said for working within your limits, particularly for the sake of safety and not making costly mistakes. Especially when a job requires manual labor, it's a matter of self-preservation. By overextending and injuring yourself, you could permanently impair your ability to do that job. I remember working at a beer distribution company just out of high school; the older guys liked having me around on their routes because I could sling the fresh kegs around for them…

"I know not all posts here have happy endings, so I figured I’d share this one for the holiday season!"

Efficiency is usually a prized quality, especially when someone's time is costing you a lot of money. In fact, when you work on a contract basis your clients are usually accusing you of wasting time or for charging time that wasn't worked or worked “appropriately” enough for the project. It's unusual to have the client accusing you of working too quickly and demanding that you take your time on something—unless the job is being charged at a flat rate and they're concerned about the quality of t…

What did the card machine ever do to you?

Working retail is a hectic and endless stream of customer interactions that balance on a knife's edge, with any one of them threatening to teeter off into a full-blown customer meltdown with possibly little to no cause. It's a way of living that leaves you emotionally drained and completely exasperated, while weekends end up giving you just enough time to self-isolate and prepare for your next shift. Meanwhile, despite claiming to have the customer's best interest at heart, upper management mak…

Is it really so difficult to be kind to the customer service person trying to troubleshoot your problem over the phone? I get it, everything's falling to pieces on your end, but it doesn't make any logical sense to be unsavory to the one person who can actually help you.

Well, at least they didn't make a big deal out of nothing

Everyone's been embarrassed by their parents at some point growing up. More often than not, we accept these embarrassing moments as a part of the adolescent experience. Rarely do we see children grow up harboring a desire to recreate said embarrassing moments but with the roles reversed. Here, we have a playful and wholesome moment when a now 38-year-old Redditor decided to get even with her mother by telling her how much she loves her in a public setting, something her mother used to do when t…