customer service

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Customer Demands Exactly a Pound of Wings, Gets Less Wings

Instead of trusting the staff, this guy decided to be extremely clear about the amount of wings he wanted, and didn't seem to have a very good lock on the concepts of mass and chicken wings. Sometimes ridiculous customer demands can get over the top, and other times a Karen gets defeated with overwhelming kindness.

Customer wants a pound of wings, ends up getting less wings that equal a pound | Posted by u/advocatus_ebrius_est 20 hours ago Pound Wings? Ok got oc S worked as cook at chain restaurant had wing night' where could get pound wings at discounted price didn't actually weigh wings, our specs said eight wings pound. Four drums and four flats. One night table comes and everyone orders pound wings little while after wings go out server comes back little flustered and explains there has been complaint.
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Craziest Stunts Customers Pulled During Test Drives

Someone on AskReddit got a thread going about the wildest stunts that crazed customers pulled while test driving cars. Some people just want to take that shiny new car for a ride to see how fast it can go, or better yet, they're just looking for a free ride. 

People's craziest stunts during test drives | Black_Cat_5 5y Friend's story customer took Mazda sedan test drive and midway pulled over and asked swap with salesman experience car passenger seat. Just as they were about drive off again he says he feels sick and can't go on, and thanks his time. Turns out he just wanted lift into town. 4.8k
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Chad And Minions Are Rude To Server, Poetic Justice Ensues

Man, it sounds like Chad and his pack of unruly minions were in dire need of a little wakeup call. They really ended up being their own worst enemies. We have no idea what kinds of awful forces compel customers to be so dang insensitive and rude to hard working employees that are just doing the best they can to make it through the day without any hiccups. 

Check out another instance of an entitled mom demanding to speak to a supervisor, and then getting put in her place very quickly. 

Chad and his minions are rude so a poetic revenge is had on them by server | Sweet poetic karma 4 whiny pre-teens who didn't like their table ATTA Long Edit: Yes pre-teens title is major leap don't know their age second. They could even be Benjamin Button. STOP ASKING. Edit 2: This story is now on YouTube! Go give Hellfreezer like and subscribe! About year ago remember restaurant used work notable sports bar playing VERY important football match. Arguably most important season.
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Entitled Mom Demands to Speak to Elevator Tech's Supervisor, It's Him

If there's one person to not rush or piss off, it's anyone who's repairing an elevator. In this case he leveraged the situation in order to make the whole thing even more frustrating. For some reason some folks don't get that sometimes elevators need to be safely repaired, like this time an elevator technician took revenge on an entitled woman.

Repairman tricks entitled mom | r/MaliciousCompliance Posted by u/Longshot79 11 hours ago EK gets us "suspended week oc M Ok work on elevators, and at this time an apprentice working on service jobs with mechanic call him "Rick Now Rick really nice guy got along really well, but he had bit short fuse. Thrown tools were fairly normal if he got frustrated. Anyways were working on an elevator with machinery basement, and some only accessible elevator pit took all steps normally would, put signs on
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Tumblr Thread: Crying As Self Defense Against Karens And Kens

This quick Tumblr thread provides some potentially helpful advice on how to go about counteracting the toxic mess that can be a customer service interaction with a Karen or Ken. Tears, apparently are super effective. Takes a real mean, bitter, and senseless soul to continue badgering someone with insults and entitlement, while that person is crying. 

A Tumblr thread about counteracting Karens and Kens with tears | beckyloveslife work retail, and have many years now not an easily fazed person and have Talk No Shit, Take No Shit mentality. However also have pretty intense anxiety disorder on top other mental health issues and started 6+ years ago there were some customers who got So all workers facing Karens and Kens out wild, here's my advice cry. If have type relationships with coworkers and managers will support don't try hold Cry like over
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Customer Demands to Use Engine-less Prop Go Kart

Sometimes customers think they know what they want, and are so pigheaded that they refuse to listen to employees tell them crucial information like "the plate is hot" or "sir, you're eating plastic fruit." In this case it was a dad who demanded to use a go kart with no engine in it. For some more customer service demands, here's one where a customer demanded to speak to a man until he ended up in the legal department.

Story of customer dad who wants to use unusable prop go kart | r/MaliciousCompliance Posted by u/N1k1B1kle 1 day ago Guy wanted Go Kart" oc M This happened about 3 years ago worked at an underground go karting area worked as an controller, so sold tickets and controlled races (meaning stopped and started races one busiest Saturday nights rushing around with tickets and controlling races. My Marshalls are running around and trying make sure races run smoothly. This one family comes and bought 2 t
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Mean Customer Fakes Outrage For Free Food, Server Quits

These kinds of customers are the absolute worst. It's as if they're dedicated to making hard working and honest employee's lives miserable. In this case we have what sounds like a ferocious Karen leave a scathing review/complaint that ultimately inspires the server to quit. Honestly, it's worth it at that point. Can't put a price on peace of mind, and there's always another opportunity out there. 

Customer stages a fake freakout for free food, and the employee ends up quitting | r/TalesFromYourServer u/Queen_Bri 1y Join Fake outrage free food can have consequences servers ultimately quit because customers lie. Long newbie had hosted 2 years at this point but finally got job as server at semi-corporate place so very excited loved serving and even busiest nights never bothered Attention detail is important and instantly GM liked because well did as rookie. She notorious being crazy and stri
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Sketchy Secrets of Various Industries

Every industry has something they don't tell customers and clients. It could be something about the amount of quality control that doesn't happen, the arbitrary nature of pricing, or people getting away with doing the bare minimum. Lies and open secrets in various industries are like the duct tape holding your walls together. Just about any business has some weird tales, like these all-you-can-eat-buffet horror stories.

sketchy secrets from many jobs and industries | katakago 18.5k points 11 hours ago know people who write instruction manuals or user guides things buy? Half time, they've never even seen or touched product. Some dude just sends us pictures rough description s supposed work, and 's .
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Karen's Manager Request Backfires

Karen the customer insisted on speaking to a manager, and came to find out that she was indeed already speaking to the manager. Nothing could quite warm the heart like getting to put a Karen customer in her place, by simply telling the truth. The best part with this particular scenario too, is that when Karen finds out she's already speaking to a manager, she tries and fails again to stir up drama. Best eat somewhere else next time, Karen. 

Check out some more Karen drama with the time that Karen lied to her coworkers about a back injury, and ended up getting spotted at a pool hall.

Karen asks to speak to a manager, she's already speaking to one, and a reality check ensues | r/TalesFromYourServer u/inghiirrirrinhhi ly Join want see manager am manager Long Many moons ago duty manager restaurant/ bistro/bar/beer garden. During food service hours 6p-10p would be float area area and help where needed. This usually restaurant section as full table service; where as other areas customer approached bar/bistro order and collect their own meals/drinks.
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DoorDash Karen Chews Customer Out Over Milkshake Order

Karen should've just played nice, but no, she had to go and chew out a hard working employee over a dang milkshake. Fortunately, the employee kept their wits about them, and after a little digging, was able to get Karen a rightful termination for her toxic antics. Check out some more Karen drama with this Karen who asked a man to mow her lawn for 10 bucks.

Karen chews customer out over milkshake order, proceeds to get fired | r/ProRevenge u/[deleted 1y Join Karen chews us out over milkshake get her fired. So l used work at this restaurant downtown city. Terrible job experience, but job. One day get slammed. Usually 's because game night since this burger place is right behind baseball field, but this day different. First all already pissed. Coworker who thought he manager showed up an hour late so had open entire front restaurant alone within 30 m
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Awful Customers Get Fired For Their Behavior

Nothing warms our hearts like a couple entitled customers with nasty attitudes getting reality checked. These ladies sound like they had a whole lot of growing up to do. Probably a solid move by their manager to fire them after hearing about their antics at the sushi bar. I imagine they'd have caused all kinds of other problems further on down the road. 

Awful customers get fired over their nasty behavior. | r/TalesFromYourServer u/amadrid46 149d Join Awful customers end up getting fired their behavior Long One my co-workers actually had pleasure serving these ladies, but has given permission tell her story here! Also am on mobile so please excuse formatting set scene, this restaurant is local "upscale" sushi bar with dim lighting and high booths. Working as server here also act as hosts, bussers and bartenders s also important note owner is
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Dude Impersonates Store Manager and Boots Horrible Customer

Imagine being such an ass that your behavior compels a fellow customer to impersonate store management and 86 you from the store. This dude took it upon himself to show out a bully customer. For more horrible customer stories, here's a guy who kept asking to talk to a man and ended up in the legal department, and a Karen who was defeated with kindness.

Well dressed customer gets abusive customer out of store
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Tumblr Thread: Importance Of Giving Customers What They Ask For

This Tumblr thread pulls together people with all kinds of food allergies, after one insensitive, mean spirited movie theater employee cracked a sassy joke about not following through with customers' orders as they requested. Of course, kitchen mishaps occur and sometimes a meal gets legitimately messed up; but let's all try to take extra caution with those meals being prepared for folks with life threatening food allergies. 

Check out another Tumblr thread with this nice Tumblr user who cleared up a case of food allergies.

Movie theater employee gets called out for messing with customer's order | work at movie theater and skinny bitches order diet coke, I give them regular. Wahahahaha theforcekeepers DO NOT DO THIS. This makes so angry | If work movie theater and do this have no respect My younger brother is Type 1 Diabetic go movie theater always get intolerant but because stomach ulcers are still healing couple years ago went Starbucks right after my classes with some friends and asked green tea latte with soy
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Restaurant Consults Tape To Disprove Lying Customer

An oldie but a definite goldie. Whenever in doubt, just bringing up that video footage is enough to silence the testiest (and most dishonest) of customers. 

Restaurant uses tape to disprove customer's lies | Don't go mussels were rubbery scallops were hard and overcooked, and linguini inedible and coated hot sauce like heat, but this all heat and no flavor worst, part, however waited 60 minutes just an appetizer French fries (which only good part meal) and 90 minutes entries think our waitress simply forgot put our order remember this place Martine's, many years ago shame either an "off" day or these others were paid Yelp reviews. But experienced
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Customer Keeps Asking for Man, Ends Up In Legal Department

This customer with absolutely no chill couldn't be bothered to be helped by any woman in the company. Eventually he got his wish, but it was far from helpful. For more customer stories, here's one where a boss reality checks awful customers and one where a Karen was defeated with overwhelming kindness.

Sexist customer keeps asking for man and ends up with a cease and desist | r/MaliciousCompliance Posted by u/sheikhyerbouti 21 hours ago "No offense, honey, but just don't think qualified oc M After seeing bunch similar threads thought would post my own story shared by coworker friend and her former manager. Back my call center days frequent issue among our female techs (my team had about 5-9 on average out about 200 get someone who would insist on being transferred male tech. This happened at
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Karen Customer Defeated By Overwhelming Kindness

Oh boy, this is just beautiful. Karen the customer came in to a restaurant ready to stir up all kinds of trouble with her toxic stance of ferocious entitlement; but she met her match. Yes, turns out the best medicine for dealing with an angry Karen is to meet the entitlement with pure and unwavering kindness. It's as if the wholesome kindness counterbalances the negative Karen energy. 

Check out some more Karen content with this work Karen who made everyone get up for a 4AM meeting.

Karen the customer gets outsmarted by overwhelmingly kind customer service | r/TalesFromYourServer Join u/Asshole_Catharsis 13d Kill 'em with kindness" made Karen so paranoid she thought fucked with her food Long managing on this busy eve group 8 had walked and were quoted 30-45 mins about 35 mins two tables opened up could push together. But apparently leader pack wanted speak with Hi were quoted 30 minutes s already 10 past really upset and want know going do
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