customer service

So, apparently there are some folks out there that define the difference of an extra $40 to be worthy of being deemed "extortionate." Clearly, this husband didn't account for the fact that the person he was giving an earful to on the phone would feel compelled to leave a reminder note about their particularly unpleasant encounter. Suffice to say, when the truth was revealed to his wife, it certainly ended up stinging him a bit. 

Man, it sounds like this customer is being just a tad bit unreasonable in terms of exercising some understanding over the fact that yes, humans are perpetually prone toward make errors. It's part of life. Spills happen. For whatever reason this customer decided that the overworked waitress mistakenly spilling wine on their jacket warranted a skip on the tip. Well, it's no surprise that folks in the comments section didn't take too kindly to that route. 

Anyone who is able to spice up the workplace by not taking the job too seriously, while still getting the work done, and generally uplifting everyone's spirits is a welcomed addition to a team. It sounds like this barista is just the kind of person that you'll look forward to going to work with. At this point, I just want to read more of their names for other popular espresso drinks. For some more gold from Tumblr check out this Tumblr thread about an Ultima Online player who unleashed a nuclear revenge as a tavern owner on an unsuspecting town.

The reality is that there are plenty of people in this world that unfortunately have to deal with very intense, potentially life-threatening food allergies. It ultimately falls on the restaurant to take those food allergies seriously, and at least try to cater to the information that they're provided in a timely manner. It sounds like this restaurant definitely failed to do so. Or, at the very least they could've thrown that order back out on the fly, and not had them wait all that extra time over some tomatoes. So, a 1-star review from the customer seems like a pretty reasonable development. Naturally, folks in the comments section were in agreement that the customer wasn't necessarily in the wrong for their decision to leave a scathing review. 

Oh boy, just when we thought we might've encountered the very worst (or best) of the world's tech support horror stories, this bad boy comes along. As it turns out, some people are wandering aimlessly through the world without the necessary knowledge that you pretty much always have to double click on files to open them. It's no wonder that this tech support employee's jaw hit the floor. For another recent tech support horror story, check out the time that a man assumed a literal fire coming from his computer was a feature of his computer. Yeah, no. 

Impatient people can really be a handful when it comes to trying to work a customer service gig without hating every little bit about the experience. The stage that was set for the unfolding of this rather nasty play sounds like it was absolutely miserable. Honestly, good on the cashier for just sinking into the experience and making the most out of it by carrying out some sweet malicious compliance. For some more glorious malicious compliance check out this grandpa's mailbox loophole that took mail right into the third dimension.

Everyone's morning "coffee" ritual is a little different, and for some that means an ungodly amount of syrup slammed into their veins like it was being pushed in by a train. This barista thought they were getting revenge on a bad customer by seriously overdoing things, but as it turns out, that customer could look the grim reaper in the eye voids and say "the sweet embrace of death isn't saccharine enough for my tastes, Mister Jingly Bone Man." For another tale from the café, here's a customer who demanded hotter coffee so the manager went full throttle.

It's a story like this that really lends itself to the whole belief that many people can definitely benefit from working customer service jobs. When you're forced to grind through shifts in a hellish, steamy, downright frantic dish pit where it feels like time itself is moving along like it's wearing ankle weights, you can develop a whole lot of empathy for anyone else who has to work the same job. Or, if you end up working the floor and dealing with unfortunate waves of unruly customers, the same principle applies. 

The hope would be that people wouldn't need to suffer through those jobs to be reasonably mindful when it comes to respecting people working customer service jobs, but it's glaringly evident that that is not the case. So, when this customer was caught red-handed for trying to pawn off a straight up fake tip to a hard working waitress, their whole game was exposed. Seems like the appropriate move. Could the kid have approached the conversation with their mom a bit more gently? Sure, but otherwise they weren't in the wrong. 

There are far too many entitled and unreasonable customers out there that try to pull fast ones on well meaning establishments by claiming to know the owners. What these very customers so often forget is that the owners can be quite attentive individuals. In fact, it's not entirely uncommon for owners to make their presence known around the places that they own. We're just glad that this owner was around for a testy customer, and was able to deal with them firsthand. Must've been overpoweringly satisfying to see them set straight after putting up with all of the rude behavior. 

This one honestly makes us a little nostalgic for our times working crazy jobs with people who didn't give a heck. There's a special place in our hearts for people who don't move like silent specters through the cogs of society, but make themselves seen and heard when a customer is being a real stick in the mud, like this boss who used an eye gag to get rid of some problem customers.