customer service

Customer complained that she wasn't greeted at the store, and it made it seem like no one was available to help her, so an employee complied with the demand: 'I proceeded to follow her around the store constantly asking'

María Cetra

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Massage client gets upset after therapist follows her exact orders, accuses her of a lack of customer service, therapist smiles: ‘The session is paid for already’

Bar Mor Hazut

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Texas storage facility auctions off $14,000 of a customer’s belongings for $420 without notice after a software update silently suspends his autopay

Etai Eshet

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Guest discovers he missed his hotel booking by a full year, proceeds to blame hotel for his mistake and demand a room anyway: ‘That's not how anything works’

Bar Mor Hazut

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Guest demands explanation for hotel booking another guest in "her" room after she checked out 2 days earlier: ‘Really don’t know what to reply to such nonsense’

Bar Mor Hazut

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Storage facility drops Texas man's storage fee autopay during software update, auctions off $14,000 of his belongings for $420 without sending him a single notification—offers him a $200 gift card in compensation, citing a clause in the original lease

Brad Dickson

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Woman spends around $500 worth of decorations from store but is followed by employee, resulting in her returning everything she bought: ‘They said that this would look bad on the store for having a massive return. I reiterated that's the consequences’

Olivia Arocena

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Customer gets accused of stealing at a retail store after an employee stared at them for their whole visit, making them want to return their $500 purchase: ' They returned everything very begrudgingly, but I have yet to set foot in that store since'

María Cetra

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Entitled Customer Demands Fellow Customer Help Her, Mistaking Him for an Employee, Tells “His Manager" Who Power Trips and Threatens To Fire Him From a Job That Isn’t His for Not Being in Uniform: ‘I Didn’t Know I Needed a Uniform To Shop Here?'

Brad Dickson

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Barista demands an extra $7 tip for a coffee correction because she had to “re-craft” it by adding milk, even though the customer already paid and tipped for the original drink

Etai Eshet

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Overworked store supervisor deals with a customer attempting to buy cookies without cash by offering “the value of knowledge,” cancels the sale, and walks away to help paying customers

Etai Eshet

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Restaurant server maliciously complies with disrespectful people’s crazy demands, gives them exactly what they ask for, and they still complain: ‘She never gets in trouble’

Giuliana Tiscioni

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Logistics company worker gets back at condescending customer, forcing him to drive 2 hours after he demanded reimbursement for his own mistake

Etai Eshet

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‘[She said] I was lazy and acting tired’: Massage therapist enforces a no-overtime policy with an entitled client, she responds with a texting tantrum and gets herself blocked

Etai Eshet

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Is it an obligation to tip on percentage? People discuss tipping culture around the world, some people get it, others criticize it completely: 'Pretty soon someone's going to ask for a tip just for handing me a receipt.'

María Cetra

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Retail manager yells at employee in front of customers for trying to explain to her how to change a price in the system: ‘You completely threw me under the bus’

Bar Mor Hazut

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