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customer service

'Justice is served': Dude singles out customer who tries cutting in line by paying for everyone's drink but theirs

'Justice is served': Dude singles out customer who tries cutting in line by paying for everyone's drink but theirs

Not everything in life goes as planned. There are moments when you just have to go with the flow and hope for the best. Having said that, how would you feel if you intended to do a kind deed but were distracted by the arrogance of one individual? In the story that follows, a man who is waiting in line to pay for his coffee expresses his frustration. As the original poster (OP) put it, he had earned a great cup of coffee after receiving the raise that he had been chasing for what seemed like a l…
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'I forgive you': 20+ Customers who ordered absurd sandwiches

'I forgive you': 20+ Customers who ordered absurd sandwiches

While working in sandwich shops, these cashiers managed to lose their appetites. After creating some truly monstrous sandwiches, these ones were memorable enough to tell the world about. When you ask sandwich shop workers to share the “strangest order you've ever had from a customer,” you end up discovering what people's favorite ingredients are. For example, more than one person had to make sandwiches that were completely covered in olives! They're known for adding a bit of salty flavor to a s…
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'I regret taking this job': Employees Share the Least Enjoyable Jobs to Work At This Year

'I regret taking this job': Employees Share the Least Enjoyable Jobs to Work At This Year

Every job becomes tedious over time, especially if you're working 72 hours a week. But which jobs in particular are the worst to work at, and why? Employees get candid in a Reddit thread when asked this exact question. If you were to ask me, I'd say that working in the customer service industry is the worst. Long hours, meh pay, power tripping bosses are all a recipe for disaster. Oh, and don't forget the rowdy and entitled customers who honestly, need to check themself before they go out in pu…
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'The banana cream pie cookie "tasted like a pie"': 15+ Absurd reasons people wanted their food refunded

'The banana cream pie cookie "tasted like a pie"': 15+ Absurd reasons people wanted their food refunded

Some customers don't have any sense at all. No one knows that better than people who work in customer service jobs , like retail work and food service. Just ask u/SpiteChickens7. They shared two stories from their gig at a popular cookie spot . On this particular shift, they had a person come in and insist on a refund. Why? Well that's because they'd bought a couple of chocolate cake cookies. Instead of eating both of them, they'd tossed one to their dog! Unsurprisingly, that chocolate cookie m…
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Customer throws a tantrum then a witty call center employee shuts them up by treating them like a toddler: 'Could I talk to your mommy or daddy?'

Most of us try our best to be polite at work, but sometimes those silly, childish customers have a bit of sass coming for them.
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Karen customer gets a taste of her own medicine at the burger drive thru: 'Hold on a second PLEASE!'

Karen customer gets a taste of her own medicine at the burger drive thru: 'Hold on a second PLEASE!'

Many entitled people walk through life thinking they're the main character of the universe without a single person calling them out on their nonsense. Sure, dealing with entitled people is a difficult endeavor. Why would you want to put yourself through that? Well, the truth of the matter is that it's better for humanity at large to knock these folks down a peg and remind them that they are in no way better than the rest of us. So with that in mind, it comes as no surprise to us that the local…
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'Bride kicked out of her own wedding': Bride falls off boat, groom ditches her, she's left wandering the hotel lobby

'Bride kicked out of her own wedding': Bride falls off boat, groom ditches her, she's left wandering the hotel lobby

Imagine how ridiculous one must be as a human to get kicked out of one's own wedding ceremony. To be honest, it's kind of an impressive feat. When it comes to wedding debacles, we're typically used to audacious family members and occasionally difficult brides and grooms, but this story goes far beyond “difficult.” Here, we have a couple that already was getting noise complaints from other guests at the hotel before the wedding day officially began. By the time the festivities started, which wer…
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'You break it, you buy it': Staff member demands parents pay for damaged items at local pet shop after son ruins store

'You break it, you buy it': Staff member demands parents pay for damaged items at local pet shop after son ruins store

You are accountable for your child. Stated simply, you will be liable for the cost of replacing any products that your child breaks while you are shopping. Given this perspective, what would you do, therefore, if two well-to-do parents allowed their child to run wild and then declined to pay for the hundreds of dollars in damages? The story below is an account of a frustrated pet store employee. The original poster (OP) worked at the pet store for an extended period of time. Everything went wel…
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'I ran outside to tell her': Server flips the script on a man who tipped $100 to impress his date, only to return later to amend the tip

'I ran outside to tell her': Server flips the script on a man who tipped $100 to impress his date, only to return later to amend the tip

Imagine you're waiting tables, scurrying around with hot plates, forcing a smile every time someone asks for some extra sauce. ‘Of course’, you say, and run to go get some… for the fifth time that night, for that table. Finally, a glimmer of relief, table 12 wants to pay. They'd been relatively great, smiled politely, said ‘please’, and hadn't bothered you. You'd even had good banter with them, so you expect they'll tip well. No luck, they don't even leave a tip… and their bill is just about $2…
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'You don't get special treatment for completing the race': Marathon employee puts runner in her place when she reaches the finish line and tries to enter staff grounds

'You don't get special treatment for completing the race': Marathon employee puts runner in her place when she reaches the finish line and tries to enter staff grounds

The characteristics we recognize in ourselves but decide not to express are often the characteristics that irritate us most in others. But what would happen if you had no control over the object of your gaze? Do you convey all that's on your mind, or do you treat them in the same manner you would treat yourself—ignore the negative and concentrate on the positive? This is the account of a disgruntled marathon worker. The original poster (OP) was employed for the local marathon. At first, everyth…
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Guy impolitely demands bartender cut his burrito in half, he gets what he asked for: 'I think he got the point'

Some people have a tendency of taking really low stakes situations way too far, making things that have no business being stressful very stressful indeed. When you work in customer service these situations will usually present themselves in the form of people making audacious demands and being impolite for no reason—sometimes even having meltdowns in the lobby of your restaurant or store. All that being said… Burritos are a serious business, so it's no surprise that people take situations like…
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‘You just lost a customer’: Customer gets removed from restaurant after owner stands up to him for yelling at one of the servers who messed up his receipt

‘You just lost a customer’: Customer gets removed from restaurant after owner stands up to him for yelling at one of the servers who messed up his receipt

As someone who has worked a lot in customer service, I can assure you that I have never seen a coworker react badly to a customer yelling, ‘You just lost a customer!’. Because the honest truth is, we just didn't care. I can promise you it's quite universal, as anyone working a minimum wage job just isn't getting paid enough to care. One man entered a restaurant to have a nice meal with his wife. At first, all was going well. They got their food, ate it up, talked, whatever. Then he asked for th…
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24 Hilarious Call Center Memes for the Employees Trying to Disconnect

When you work at a call center, every day is different. You never know who's going to pick up the phone and call you that day. Will you get the super polite Gen X-er in need of genuine support, the Karen who thinks she knows best (even though she's the one who called in the first place), or the boomer who takes 45 minutes to explain they need help with something they could have easily Googled? Sometimes, the lines are dead, and you can goof around with your coworkers, and sometimes, you can't...
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'Mostly I just laugh and wave at the screen': Tech support employee shares ridiculous customer stories from the call center trenches

Working at a call center that deals with computer support can be pretty tough. You get calls from all sorts of people throughout the day, and this employee has the stories to prove it. Once a customer gets transferred from customer support to him, his job in tech support allows him to access a customer's computer remotely to provide assistance on whatever they need. The guy who does this job has seen it all - from older customers who took 40 minutes just to set up a Gmail account to entitled cu…
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‘He threw the laptop on the ground’: Employees Share Most Amusing Customer Encounters at Work

‘He threw the laptop on the ground’: Employees Share Most Amusing Customer Encounters at Work

Customers are super amusing… some of them will assume you can give them stuff for free, while others think they can talk to you however they like because their mother told them that they were 'very special'. Customer service is the worst, and you really get to see another side to humanity that you might not encounter on your regular day-to-day basis. It's no surprise that most of the world's population isn't the greatest, but sometimes you do meet some pretty awesome folk. Below you'll find a h…
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Hotel guest demands full refund after positive experience, boasting 'I always get my way'

Hotel guest demands full refund after positive experience, boasting 'I always get my way'

It can't be simple to work in the hospitality sector. There's something about the entitled vacationers that never fails to stun the dedicated crew. Having said that, how would you respond if a haughty client barged into your establishment expecting to be taken advantage of and let down? Would you face the hard truth that this isn't a conflict worth waging, or would you try to prove him wrong and give him the trip of a lifetime? The story that follows is the story of a confused hotel worker. The…
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