customer service

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Husband Cheaps Out On Hotel Room, Doesn't Tell Wife, Drama Ensues

So, apparently there are some folks out there that define the difference of an extra $40 to be worthy of being deemed "extortionate." Clearly, this husband didn't account for the fact that the person he was giving an earful to on the phone would feel compelled to leave a reminder note about their particularly unpleasant encounter. Suffice to say, when the truth was revealed to his wife, it certainly ended up stinging him a bit. 

Husband cheaps out on a hotel room for him and his wife, she freaks out, and then learns the truth.
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Waitress Accidentally Spills Wine On Customer's Jacket, Customer Chooses Not To Tip

Man, it sounds like this customer is being just a tad bit unreasonable in terms of exercising some understanding over the fact that yes, humans are perpetually prone toward make errors. It's part of life. Spills happen. For whatever reason this customer decided that the overworked waitress mistakenly spilling wine on their jacket warranted a skip on the tip. Well, it's no surprise that folks in the comments section didn't take too kindly to that route. 

A waitress accidentally spills wine on a customer's jacket, and then the customer doesn't want to leave a tip.
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The world's just never going to run out of crazily entitled people that expect all the free handouts. To stage a temper tantrum in a place like a nail salon where people are literally taking time out of their days to go and relax is about as inconsiderate as it gets. Especially when you consider the context of this situation where it was going to be this woman's fourth free nail fix. Shoutout to TikToker @blowfish76 for capturing the rather nasty moment. 

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Inventive Barista Is Living Definition Of Chaotic Good

Anyone who is able to spice up the workplace by not taking the job too seriously, while still getting the work done, and generally uplifting everyone's spirits is a welcomed addition to a team. It sounds like this barista is just the kind of person that you'll look forward to going to work with. At this point, I just want to read more of their names for other popular espresso drinks. For some more gold from Tumblr check out this Tumblr thread about an Ultima Online player who unleashed a nuclear revenge as a tavern owner on an unsuspecting town.

A quick wholesome Tumblr post about a barista who is pure positive chaos.
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Depending on where you are (or even in the more rural places), Starbucks just has an uncanny knack for attracting massive crowds, and its fair share of impatient customers. This video from TikToker @a_problem_like_maria does a terribly effective job at portraying just what kind of busy chaos can ensue a mere 10 minutes after Starbucks has opened. Let's just say that this video should be shown to any Starbucks customer who has been possessed by inconsiderate, downright rude impatience. That's a literal sea of tickets right there. 

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Customer Has Severe Food Allergies, Restaurant Fails To Be Accommodating, Customer Leaves 1-Star Review

The reality is that there are plenty of people in this world that unfortunately have to deal with very intense, potentially life-threatening food allergies. It ultimately falls on the restaurant to take those food allergies seriously, and at least try to cater to the information that they're provided in a timely manner. It sounds like this restaurant definitely failed to do so. Or, at the very least they could've thrown that order back out on the fly, and not had them wait all that extra time over some tomatoes. So, a 1-star review from the customer seems like a pretty reasonable development. Naturally, folks in the comments section were in agreement that the customer wasn't necessarily in the wrong for their decision to leave a scathing review. 

A restaurant fails to be accommodating when presented with customer's food allergies.
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Customer Doesn't Realize Files Must Be Double Clicked To Be Opened

Oh boy, just when we thought we might've encountered the very worst (or best) of the world's tech support horror stories, this bad boy comes along. As it turns out, some people are wandering aimlessly through the world without the necessary knowledge that you pretty much always have to double click on files to open them. It's no wonder that this tech support employee's jaw hit the floor. For another recent tech support horror story, check out the time that a man assumed a literal fire coming from his computer was a feature of his computer. Yeah, no. 

A user doesn't realize that you have to double click a file to open it.
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Oh boy, this is just the kind of incendiary video that was guaranteed to divide the internet. Apparently there was a complete lack of a tip being left by the customer in this situation. So, the TikToker decided to heat up the customer's coffee order. Pretty ruthless move there.

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Cashier Tries To Help Impatient Customer, Impatient Customer Gets In His Own Way

Impatient people can really be a handful when it comes to trying to work a customer service gig without hating every little bit about the experience. The stage that was set for the unfolding of this rather nasty play sounds like it was absolutely miserable. Honestly, good on the cashier for just sinking into the experience and making the most out of it by carrying out some sweet malicious compliance. For some more glorious malicious compliance check out this grandpa's mailbox loophole that took mail right into the third dimension.

Cashier tries to help angry customer, angry customer gets in their own way.
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Barista Gets Revenge With 10 Syrup Pumps, Customer Loves It

Everyone's morning "coffee" ritual is a little different, and for some that means an ungodly amount of syrup slammed into their veins like it was being pushed in by a train. This barista thought they were getting revenge on a bad customer by seriously overdoing things, but as it turns out, that customer could look the grim reaper in the eye voids and say "the sweet embrace of death isn't saccharine enough for my tastes, Mister Jingly Bone Man." For another tale from the café, here's a customer who demanded hotter coffee so the manager went full throttle.

bad customer asks for sweeter drink, barista makes it too sweet, but customer like it
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Some people have an uncanny knack for getting wildly impatient and plain old belligerent in the drive-thru. It's as if they get caught up in the blinding desire of needing to be an impossible million places at once, and this gives way to nasty behavior. Well, one of the drivers caught up in this rude drive-thru debacle decided to play a song to show how they felt about all the rudeness. I just hope the dude in the red truck was able to hear their special song. Shoutout to @chasityrodriguez93 for the comedy gold. 

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The folks that work the customer service facing jobs in the travel industry have to deal with their fair share of aggressively inconsiderate, entitled individuals. Some people completely lose their cool when it comes time to travel. They'll proceed to make everyone's day/night/midnight of traveling that much more harrowing through their own belligerence. This guy clearly wasn't about to put up with any of Karen's nonsense. 

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Impatient Customers Attempt To Give Waitress Fake Tip, Other Customers Intervene

It's a story like this that really lends itself to the whole belief that many people can definitely benefit from working customer service jobs. When you're forced to grind through shifts in a hellish, steamy, downright frantic dish pit where it feels like time itself is moving along like it's wearing ankle weights, you can develop a whole lot of empathy for anyone else who has to work the same job. Or, if you end up working the floor and dealing with unfortunate waves of unruly customers, the same principle applies. 

The hope would be that people wouldn't need to suffer through those jobs to be reasonably mindful when it comes to respecting people working customer service jobs, but it's glaringly evident that that is not the case. So, when this customer was caught red-handed for trying to pawn off a straight up fake tip to a hard working waitress, their whole game was exposed. Seems like the appropriate move. Could the kid have approached the conversation with their mom a bit more gently? Sure, but otherwise they weren't in the wrong. 

Customer gives waitress a fake tip, so the table next to them decides to intervene with the truth.
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Belligerent Customer Claims To Know Owner, Customer Gets Exposed

There are far too many entitled and unreasonable customers out there that try to pull fast ones on well meaning establishments by claiming to know the owners. What these very customers so often forget is that the owners can be quite attentive individuals. In fact, it's not entirely uncommon for owners to make their presence known around the places that they own. We're just glad that this owner was around for a testy customer, and was able to deal with them firsthand. Must've been overpoweringly satisfying to see them set straight after putting up with all of the rude behavior. 

An enraged customer vastly underestimates who they're talking to during an altercation over a computer.
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Customer Demands Hotter Coffee, Manager Goes Full Throttle

This one honestly makes us a little nostalgic for our times working crazy jobs with people who didn't give a heck. There's a special place in our hearts for people who don't move like silent specters through the cogs of society, but make themselves seen and heard when a customer is being a real stick in the mud, like this boss who used an eye gag to get rid of some problem customers.

customer wants hot coffee, boss heats it up way too much
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Via @lahyphy
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This video from TikToker @lahyphy ended up going viral, and a lot of that can be credited toward the fact that folks were quite divided in the comments section over whether or not the Domino's pizza delivery driver's decision to harshly deposit that food order was warranted. It sounds like the customer tipped over 20%, and ordered for contactless delivery. Clearly, there was some miscommunication going on between these two. That, or maybe the guy was just having one of those bad days.