customer service

Entitled customer expect front desk employee to unattend the other hotel guest so he has priority to book a room oveer the check ins: 'He screamed on the phone "NO! YOU HAVE JUST LOST MY BUSINESS!!!"

María Cetra

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Hair salon stylist, Chin, butchers gentelmans' hair cut on purpose to get revenge due to his mistreatment towards her: 'Man walked out looking awful, but Chin had the last laugh because he still paid'

María Cetra

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'What can you figure out about a guest just from the way they check in?': Front desk employees and hotel workers discuss different character traits about guests that tell them how their stay will be

María Cetra

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Front desk employee tries to resolve a wrong reservation date for a hotel guest, but everyone is useless: ‘I told him that he was the most useless person I've ever spoken to, and that I hoped he had the day he deserved’

María Cetra

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Customer complained that she wasn't greeted at the store, and it made it seem like no one was available to help her, so an employee complied with the demand: 'I proceeded to follow her around the store constantly asking'

María Cetra

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Massage client gets upset after therapist follows her exact orders, accuses her of a lack of customer service, therapist smiles: ‘The session is paid for already’

Bar Mor Hazut

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Texas storage facility auctions off $14,000 of a customer’s belongings for $420 without notice after a software update silently suspends his autopay

Etai Eshet

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Guest discovers he missed his hotel booking by a full year, proceeds to blame hotel for his mistake and demand a room anyway: ‘That's not how anything works’

Bar Mor Hazut

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Guest demands explanation for hotel booking another guest in "her" room after she checked out 2 days earlier: ‘Really don’t know what to reply to such nonsense’

Bar Mor Hazut

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Storage facility drops Texas man's storage fee autopay during software update, auctions off $14,000 of his belongings for $420 without sending him a single notification—offers him a $200 gift card in compensation, citing a clause in the original lease

Brad Dickson

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Woman spends around $500 worth of decorations from store but is followed by employee, resulting in her returning everything she bought: ‘They said that this would look bad on the store for having a massive return. I reiterated that's the consequences’

Olivia Arocena

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Customer gets accused of stealing at a retail store after an employee stared at them for their whole visit, making them want to return their $500 purchase: ' They returned everything very begrudgingly, but I have yet to set foot in that store since'

María Cetra

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Entitled Customer Demands Fellow Customer Help Her, Mistaking Him for an Employee, Tells “His Manager" Who Power Trips and Threatens To Fire Him From a Job That Isn’t His for Not Being in Uniform: ‘I Didn’t Know I Needed a Uniform To Shop Here?'

Brad Dickson

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Barista demands an extra $7 tip for a coffee correction because she had to “re-craft” it by adding milk, even though the customer already paid and tipped for the original drink

Etai Eshet

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Overworked store supervisor deals with a customer attempting to buy cookies without cash by offering “the value of knowledge,” cancels the sale, and walks away to help paying customers

Etai Eshet

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Restaurant server maliciously complies with disrespectful people’s crazy demands, gives them exactly what they ask for, and they still complain: ‘She never gets in trouble’

Giuliana Tiscioni

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