customer service

Passenger discovers airline put her luggage on the wrong plane, leading her to scream at the airport agent to turn the plane around: ‘Get my luggage back NOW’

Bar Mor Hazut

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Honorably discharged US Army Sergeant vet working at a hardware store gets accosted by an angry customer, calmly puts her in her place by saying her yelling is nothing in comparison to his past: ‘I just smiled, cool as a cucumber…'

Elna McHilderson

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Entitled customer forced to re-purchase ~$6000 of cedar decking because he was too proud to trust a delivery driver's warning: 'He told me that I am paid to drive not to ask stupid questions'

Jesse Kessenheimer

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26-year-old turns the tables on a taxi driver attempting to overcharge him, takes him on a joy ride that costs the driver double and gives him a 1-star rating: ‘Things take a turn…’

Elna McHilderson

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New rural neighbor tries to trespass 10-year resident homeowners from their own driveway: 'She lives over 30 minutes away and just owns the field'

Brad Dickson

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Restaurant charges customer twice after they ask to remake a dish because it had eggs in it, customer refuses to pay altogether: ‘The menu did not list eggs’

Bar Mor Hazut

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Hardware store employee gets 30+ copies of a refrigerator manual delivered to a customer's house because she's too impatient to comprehend snail mail: ‘I started calling Maytag twice a day’

Jesse Kessenheimer

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Client refuses to pay house cleaner in full after claiming she didn't do a good job, then attempts to hire her again, cleaner demands: 'Payment upfront'

Bar Mor Hazut

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Entitled customer demands a discount from a retail employee for a non-sale, undamaged product: ‘"Like, just take ten off. It's not hard"’

Lana DeGaetano

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Handyman with 10 years of experience finishes a perfectly level TV stand mount, only to have a woman insist it looks crooked

Etai Eshet

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Cashier tries to shame customer into donating money to a charity, customer refuses: ‘She just decided to paint me as a bad person’

Lana DeGaetano

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Entitled Kevin gets put in his place by customer service representative: 'Sir, there comes a time in every man's life when he must [...] take full responsibility for himself'

Ben Weiss

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Woman tries to "return" a coat she stole from a thrift store’s off-limits donation cart, claimed it was hers, and threw a tantrum when staff refused: ‘[She] snapped instantly from tears to rage’

Etai Eshet

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Entitled customer cuts the line at a coffee shop, woman gets even by accusing her of stealing her coffee: 'Um, there's a line?!'

Ben Weiss

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Massage therapist spars with entitled customer after she gets an extra free 15 minutes: 'If you were a good massage therapist, you'd [...] make sure I'm taken care of'

Ben Weiss

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Restaurant employees discuss their most foolish customer complaints: ‘Customer [was] mad because [an] espresso martini had espresso in it’

Lana DeGaetano

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