customer service

Restaurant server maliciously complies with disrespectful people’s crazy demands, gives them exactly what they ask for, and they still complain: ‘She never gets in trouble’

Giuliana Tiscioni

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Logistics company worker gets back at condescending customer, forcing him to drive 2 hours after he demanded reimbursement for his own mistake

Etai Eshet

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‘[She said] I was lazy and acting tired’: Massage therapist enforces a no-overtime policy with an entitled client, she responds with a texting tantrum and gets herself blocked

Etai Eshet

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Is it an obligation to tip on percentage? People discuss tipping culture around the world, some people get it, others criticize it completely: 'Pretty soon someone's going to ask for a tip just for handing me a receipt.'

María Cetra

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Retail manager yells at employee in front of customers for trying to explain to her how to change a price in the system: ‘You completely threw me under the bus’

Bar Mor Hazut

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‘Accidentally gave better customer service than the actual employees’: Bookworm gets confused as staff at a busy bookstore, shows frazzled customer the power of kindness

Elna McHilderson

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‘Some customers make your job easier. Carol wasn’t one of them’: Pool cleaner’s difficult client Carol demands he vacuum her leaf-covered patio with a pool vacuum, then makes him assemble a pressure washer for free

Etai Eshet

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‘Receipts don't lie’: Arizona ice cream business accuses food reviewer of lying after he posts an honest review and discovers they messed with his order, the creator proves them wrong

Bar Mor Hazut

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Hotel guest doesn't know the difference between a request and a guarantee, so when his reservation was just a request, he made a scene because he didn't get what he wanted: 'Anytime he would get wound up again'.

María Cetra

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Frenchman pretends he is English and makes his barber believe he doesn’t speak a word of French for years to avoid small talk: ‘He doesn't speak a single word of english, the only few times we interacted I used google translate on my phone’

Olivia Arocena

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Tour guide refuses to delay tour after late guest calls to demand the group wait an hour for them: ‘Can’t you just ask people if they mind waiting?’

Bar Mor Hazut

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Hotel guest comes into the lobby at 4:30 am demanding a late check-out, exclaims he works for Facebook so he’s entitled to it, gets denied: ‘It’s been a night…’

Giuliana Tiscioni

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Bank teller refuses to help client, leading client to email every “important-sounding” staff member about the issue, the problem is fixed immediately: ‘Was told there was nothing the bank could do’

Bar Mor Hazut

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Guests don't have manners and refuse to acknowledge other guests who are in line waiting for their turn, and instead start screaming to get the front desk employee’s attention: 'Why do people think they're more important than anyone else?'

María Cetra

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Man calls every seemingly important person from a bank to help him resolve a supposedly unsolvable issue: '15 people in total. I explained my situation and included a screenshot of my outgoing calls'

Olivia Arocena

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Customer Is Told by the Bank That There Is Nothing Further That Can Be Done To Resolve Their Issue, They Email Every Manager They Can Find and It Gets Fixed Immediately After

Brad Dickson

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