technology

Tech support has to field some of the least tech-savvy people on the planet, like it's literally their job to help people who can't figure this stuff out. Technology is hard to grasp, but that's becoming less of an excuse when computers have been pretty ubiquitous in homes and offices for going on 30 years now. This difficulty leads to some absolutely absurd moments like people not realizing they're deleting all their files or Karens who try to bluff their way through the system. Sometimes the systems themselves are absurd, like this IT guy who learned a machine was stuck on "explode."

While none of us are really rocking the floppy disks nowadays, this tale is certainly an entertaining one. The administrative assistant in question goes on to learn that she's been wiping her files clean herself by pairing her floppy disks with a magnet. Yeah, that's a big no-no. At least the issue was resolved when it's all said and done, and she gained some "wisdom" in the process. 

We're well aware at this point that the folks in this world who work in tech support or just the IT department in general really do hold the keys to the kingdom in some sense. With that being said, tech support deals with all kinds of mind blowing acts of cluelessness from paid professionals that seemingly fell through the cracks on some of the most basic technological knowledge. It could be a scenario where you find yourself being the IT guy who is dealing with a professor that doesn't understand how internet browsers work. That kind of daunting realization requires nothing short of a saintly patience to be able to move forward in the troubleshooting process without losing grip on your sanity altogether.

Or, maybe you're another one of those lucky IT guys who has to calmly walk a company's CEO through how to reboot a computer. Yes, these people really exist. You never know what you might encounter while you muddle through your job in the tech support world. The stories we're able to enjoy from an established subreddit like "Tales From Tech Support" though are eye-opening tales about just how lost some of the world's poor souls are, for when it comes to navigating the use of their computer or other pieces of technological equipment.

Maybe some of the most grim stories from the tech support world will manage to make you feel better about your moments of profound confusion when trying to use your work device. Some people's brains just operate at a frequency where they're completely not tuned into how to use a fancy computer. Perhaps, this is the inevitable collective manifestation of technology continuing to evolve at such a rate that the older generations especially, are pretty much helpless in their pursuit toward getting the most out of their fancy computers, tablets, phones etc. Seems like a reasonable enough assumption to draw. You very well might have fond memories of trying to explain to a parent how they can turn off their iPhone, or change the input on a TV.

But alas, we're straying off the topic of programmers explicitly. Programmers are definitely the backbone of many esteemed companies. They're out there in the pits of the coding world, providing the infrastructure necessary for a company to keep up with these fast moving technological times. With that being considered, it should come as no surprise that programmers are regularly pushed to their breaking point in terms of the kinds of unbelievably clueless questions they field on a daily basis. And these same programmers are furiously working away at all kinds of projects that many of us couldn't hope to understand the first thing about. Maybe we're just gradually sliding into a reality where everyone's going to need to know how to code at some level. The skill itself seems to continue to skyrocket in value, and more and more it's as if people that are able to code have some kind of golden ticket for when it comes to locking down the next promising job opportunity. All in all, these gems from the world's fed up programmers should certainly get the laughs going for anyone who has ever dabbled in the dark art of coding.

Man oh man, pro revenge meets malicious compliance in this glorious tale. We have a customer who was without internet, and unable to even get an ETA from their internet service provider. Fortunately, the frustration went on to inspire a calculated, terribly effective act of revenge on the company. We're talking about a whole lot of tickets. Armies of tickets. 

We've seen our fair share of bosses that never should've been put in their places of power in the first place. With that being said, it's nothing short of deeply satisfying to see a boss show the rest of the world why they were given the reins like they were. This boss pulled off some straight up tech support magic, and left everyone else in speechless awe. Pretty awesome that she was able to extract that number in under 8 minutes. You don't even need to know what that means to appreciate the timely manner with which she pulled it off. 

We can't say that we're particularly surprised with how this wholesome Tumblr story about a motivated dog and a lawn Roomba shakes out. Dogs must be equal parts mystified, amused, and terrified of those strange Roombas. It's only natural that at some point they're going to try and herd the dang things. 

Literally, it's hard to comprehend the fact that this CTO possessed the puzzling level of ignorance that manifested in actually giving every employee at the company the same password. Like, do you want the company to get hacked, or what bro? It just seems like some kind of open invitation at that point. Really. Fortunately, for the company the CTO was eventually replaced. Hopefully the CTO learned their lesson. 

It's not crazy to wonder, maybe there's a way to avoid having a piece of equipment risk explosion if one computer monitor fails. Not trying to be pushy here, but it's a thought. Tech support sees its own share of nightmares, and we should thank them every day for solving the problems everyone else seems so inept at dealing with. For another fun tech support story, here's the tale of Miss Jones.

Technology can throw us all for a trip at one point or another. Sometimes we fall prey to our own naive assumptions, and proceed to suffer through months of uncomfortableness (lousy chair with ethernet cable for this guy), and then we ultimately learn that the dang thing we thought was broken wasn't broken at all. Oh well. We live and we learn. 

Some people are more stubborn than others, and sometimes that frustrating stubborn stance goes hand in hand with acts of stupefying, blind ignorance. Take this IT dude's coworker who decided to have nothing short of a hysterical meltdown over what she viewed as a faulty printer. Well, one thing leads to another and before you know it, she's created a fire in the office. To make matters more dramatic, she decided to put the fiery papers on the counter instead of into the sink. It sounds like logic was a lacking quality from the beginning in this tale of tech support. 

Every parent has a different way of parenting, but that doesn't really fly when it comes to dropping off your kids at a daycare business. This lady tried to undermine the rules and it got her the boot. Hopefully that kid will one day learn to exist without a tablet. For another entitled parent moment, here's a parent who blamed the teacher for their own kid not showing up to virtual class.