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tales from your server

'You need to move, or get out': Karen gets kicked out of pizzeria after blocking server from waiting other tables

'You need to move, or get out': Karen gets kicked out of pizzeria after blocking server from waiting other tables

The service industry is riddled with careless, entitled, and rude customers who think you, as a server, should worship the ground they trample on. At the rate employees come and go in this industry, it's easy to decipher why nobody really likes to work as wait staff. In this case, OP was working at a pizzeria, waiting on an entire floor of tables alone, as there were no other servers on duty that shift. Running to and fro, most of the customers could recognize a damsel in distress when they saw…
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'She served a kid buttermilk instead of regular milk': 25+ Rookie restaurant staffers who made embarrassing mistakes on the job

When you're new in a job, you absolutely have to learn some things the hard way — how else will you learn? Fresh employees are always making lots of mistakes. They're new, they're learning, and sometimes that makes you, the seasoned employee, giggle a bit. Sometimes they don't understand rules about when to cut corners or stick to the books. Other times, they're not sure when to get a manager involved or when to handle customers on their own. At least as a longer-term employee, you've already m…
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'I gave a customer a severe allergic reaction': Top Tales From Your Server (July 1, 2023)

'I gave a customer a severe allergic reaction': Top Tales From Your Server (July 1, 2023)

Anyone who doesn't have mad respect for servers probably couldn't last two minutes during a brunch shift.
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'These were free... and you're going to complain? Come on!': Servers discuss how free things actually bring the Karen out of customers

So you think you know restaurant edict but have never worked in the service industry? HA! Don't make us laugh. You might know the basics, but there are so many things that can mark you as a crappy customer. The number one thing servers are currently discussing on Reddit? Complaining about free things. So you got a free basket of chips with salsa. Okay, so? You say, “thank you so much!” and move on. You do not complain about the chips being too salty, like the server can even fix that. You canno…
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Customer leaves surprising tip for his waiter

'I waited on the devil himself': Demanding customer leaves surprising tip for waiter

A waiter shared an odd day in their life: dealing with some of the silliest and most demanding customers . Servers of America, you have my sympathies. It seems like customers are crazier than ever — but at least these waiters know they aren't alone in the war against Karens. On r/Serverlife, u/serverforadecade shared an encounter with one couple who kept them running all over the restaurant to fetch them things and wait on them hand and foot. In the comments, people broke down the servers' bull…
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Top Non-Money Tips Servers Get From Customers

Top Non-Money Tips Servers Get From Customers

The customer service industry is unpredictable; customers range from super kind, to average, to complete wacko human beings. Servers often encounter a variety of strange, weird, odd, and unexpected situations, some of them being the tip that people leave when they are done with their meal. Apparently, not everyone leaves 15%, or any money at all… some customers prefer to leave some pretty strange, unconventional things instead. As we have worked in the service industry, we can vouch for the fac…
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'Most people wouldn't behave like this': Local celebrity gorges on free food at restaurant that sponsors him, refuses to tip

'Most people wouldn't behave like this': Local celebrity gorges on free food at restaurant that sponsors him, cuts the line, and refuses to tip servers

This server isn't holding back — they're spilling some piping hot tea about a local celebrity who's acting like a jerk at their restaurant. This VIP is drunk on power, as the OP, u/Capnmcquacken, shared to r/TalesFromYourServer. As the fed-up server writes, the restaurant they work at is a super popular taco spot in Michigan. They have tons of customers, and they also sponsor a race car driver, who the OP calls Randy. He's allowed to eat for free at this restaurant whenever he pleases, and he's…
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'Your date just stole all the tips your friends left for me': Server gets back at prom kid for taking all the tip money from group hibachi dinner

'Your date just stole all the tips your friends left for me': Server gets back at prom kid for taking all the tip money from group hibachi dinner

Hats off to this server for making sure this kid's prom night did not go as planned.
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'If she wants large tables, she can have them': Server makes sure annoying coworker gets overwhelmed on the job after getting embarrassed in front of customers

Sometimes the best lessons come from giving someone exactly what they wanted.
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'They [were] using the cake and ice cream as a diversion': Waiter stops would-be dine and dashers in their tracks by putting all the attention on them

'They [were] using the cake and ice cream as a diversion': Waiter stops would-be dine and dashers in their tracks by putting all the attention on them

Do people really enjoy being sung “Happy Birthday” by the staffers in restaurants ? Maybe there are two types of people: the kind who really love birthday attention and want to celebrate with everyone around, and the kind who shy away from big displays of attention, like getting the waitstaff to sing for you at restaurants. We've all seen it play out. A family will come in to dine, and one person will find the waiter in private and tell them to surprise the birthday person with cake. That often…
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'I was fired over a Caesar salad': Server makes mistake with order and is forced to pay for salad, gets fired for calling it soggy

It sounds like they were just looking for the smallest excuse to fire this server.
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‘You didn't add the tea': Server gets cornered by customers after they demand tea, customers then demand a refund when they realize tea isn't on the menu

‘You didn't add the tea': Server gets cornered by customers after they demand tea, customers then demand a refund when they realize tea isn't on the menu

Customers often demand items that aren't on the menu, or at the very least expect servers to reinvent entire dishes catering to their own personal preferences. OP relayed the time customers physically cornered them when they were on shift at a restaurant they worked at after the customers were denied ‘tea’, as it literally wasn't on the menu. The story begins with the three customers who came to the restaurant with no prior experience in eating sushi, the dish that the restaurant excelled at. O…
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'I had a customer so awful our manager almost cried': Ranch diva customer throws Karen-level tantrum, husband still tips 35%

'I had a customer so awful our manager almost cried': Ranch diva customer throws Karen-level tantrum, husband still tips 35%

After working in customer service, you quickly come to the side fo abolishing the “customer is always right” mentality. Why? Because the customer most definitely is not always right. In fact, it becomes pretty obvious that the customer is usually very wrong. Unfortunately, many customers going into a customer service based establishment still think they can't possibly be wrong and that they need to be waited on hand and foot. God forbid you get one tiny thing wrong—if these customers had their…
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'I just rage quit my waitressing job': Server finds out her boss was stealing her tips, quits on the spot and seeks legal action

'I just rage quit my waitressing job': Server finds out her boss was stealing her tips, quits on the spot and seeks legal action

Most people start a career as a waiter or waitress because of the money. It's no secret that servers make bank, but it's definitely not because of their minimum wage hourly rate, it's because the tipping culture in America says it's acceptable (if not encouraged) to tip 25%+ to the server on top of a restaurant receipt. So for servers who aren't making tips, why would you suffer the long hours, picky customers, and weekend enslavement? Exactly. You wouldn't.
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'I got fired for changing': Server fired after customer sees her using the public bathroom stall to change into uniform

'I got fired for changing': Server fired after customer sees her using the public bathroom stall to change into uniform

Friendly reminder that our servers deserve better.
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'Can my employer make me pay the difference?': Server accidentally orders wrong bottle of wine, manager makes them pay up

'Can my employer make me pay the difference?': Server accidentally orders wrong bottle of wine, manager makes them pay up

If this isn't a sign to start looking for work elsewhere, I don't know what is.
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