FAIL Blog
Advertisement

tales from your server

customer service workplace discussion employment issues antiwork workplace-stories jobs employment-discussion job server waiter work customers waiting i quit quit customer talesfromyourserver food service service workplace Horrible Bosses tales from your server quitting employment service industry in the workplace - 23565573

'The GM was an unbearable human': Server takes as many customer orders as possible before quitting and walking out

One thing's for sure: there's no greater relief than quitting a bad job, especially when you already have another one lined up and ready to go. Everyone, at one point or another, has dreamed of doing this—preferably in explosive fashion. One day, walking and just letting your honest feelings fly before walking out —never to be seen again—while everyone is still sitting there stunned and processing what has just occurred.
View List
customer service server waiter karen-customer customers waiting 1-star-review restaurant customer talesfromyourserver food service service entitled tales from your server karen service industry - 23513605

'You should be ashamed of yourself and embarrassed': Restaurant owner writes scathing response to Karen's 1-star review

The best part of managing or owning a business is that you're the master of your own destiny; success or failure rests primarily on your shoulders. The worst part of managing or owning a business is that you're always going to be at the whim of petty delusional customers who, for some reason, any reason, may at some point perceive that you've wronged them in some way, even if the result they're upset about is directly a result of their own actions. Still, they'll leave reviews and maybe even ma…
View List
Advertisement
customer service karens server waiter karen-customer customers waiting customer talesfromyourserver food service service karens in the wild entitled tales from your server karen entitled people service industry - 23363845

'You were in no rush to help': Managers scapegoat server for entitled customer's kitchen complaints

It can be incredibly difficult and frustrating working in customer-facing roles where your managers refuse to face up and take accountability on behalf of the operation they are managing, instead throwing the lowest-level workers under the bus for things well out of their control. When you're an honest, well-intended person, it can take an unfortunate amount of time to realize that not everyone is wired to be honest and well-intended and that there are, in fact, people trying to take advantage…
View List
'Wanted extra mayo so I maliciously complied by drenching it': 15+ servers share the pranks they pulled on customers

'Wanted extra mayo so I maliciously complied by drenching it': 15+ servers share the pranks they pulled on Karen customers

Being a customer-facing worker means having to put on a smile even when you are about to spontaneously combust underneath the surface. This is a grim and unfortunate part of the reality of what it is to be a server or to work in customer service in general. However, every so often, you get the opportunity to serve a little malicious compliance and/or some petty revenge along with an entitled customer's meal. Sure, you're still serving your customers with a smile, but little do they know, you ha…
View List
customer support customer service karens job server waiter karen-customer work customers waiting customer talesfromyourserver food service service karens in the wild workplace entitled tales from your server karen entitled people service industry idontworkherelady - 22993413

'YOU SHOULD BE SERVING ME': Bookstore worker on a coffee break accosted by raging Karen who thinks she works there

Karens have the uncanny ability to identify, single out, and berate people who work customer service jobs, accosting them with wanton fury regardless of whether or not they even happen to be working at that time—or are even employed by that place at all.
View List
Advertisement
customer service workplace discussion employment issues antiwork workplace-stories jobs employment-discussion job server waiter work customers waiting i quit quit customer talesfromyourserver food service service workplace Horrible Bosses tales from your server quitting employment service industry in the workplace - 22976773

'I won't be in today and I won't be back': Restaurant worker quits 20 mins after the start of their shift with explosive text message to boss

When this restaurant worker was running late for their shift, their manager reached out to ask if they were coming in, probably not realizing that the simmering heat of anger that had been bubbling below the surface was about to boil over. After a series of unmet promises, unrealistic expectations, and even being cheated out of pay, this restaurant worker was more than happy to call it quits. The reason they were late to their shift in the first place was that they had actually been interviewin…
View List
'I ordered salmon, not fish': Karen spits on server after being politely corrected for thinking salmon was not fish

'I ordered salmon, not fish': Karen spits on server after being politely corrected for thinking salmon was not fish

Entitled customers are really twisting the whole “customer is always right” saying these days. Whatever happened to straight factual information? Some things simply cannot be argued, no matter who you are. For instance, salmon is a type of fish. When you order it, expect fish to come to your table. In addition, if a server tells you they are out of a specific dish, it's not up for debate. They're simply out. Once again, this isn't an opportunity to flex your muscles and enforce a false sense of…
View List
workplace discussion employment issues antiwork workplace-stories jobs employment-discussion job server waiter work waiting talesfromyourserver food service service workplace Horrible Bosses tales from your server employment service industry in the workplace - 22840581

'I don't even get a chair': Restaurant manager won't let hostess sit following surgery

"Comfort equals laziness" is an attitude that is pervasive throughout certain industries, with the idea that a comfortable employee is an unproductive one and that relative comfort is somehow offputting, prompting employers in these industries to treat their workers with cynicism and hostility.
View List
Advertisement
cringey workplace-stories jobs waiters job waiter work coworkers customers cringe food service workplace food eating waitress cringeworthy tales from your server dining dumb humor kids customer entitled - 22823429

'I don't want my server to have a sense of humor': Waitress faces online backlash for her jokey sense of humor with customers

This waitress wanted to share a story about a family interaction at her job, but commenters took the customers' side! The OP has a few memorably cringe lines. If a waiter ever handed me water and in the same breath told me about how it had “came out of the dinosaurs years ago. [It's] just filtered super well," I'd hesitate to eat there. What a weird thing to say about a fresh beverage! Perhaps one of the worst ways to make water sound appetizing is to remind the customer of how water filtration…
View List
'I have about 100+ pictures of a wedding proposal gone wrong': 15+ dating disasters as told by the servers who witnessed the drama unfold

'I have about 100+ pictures of a wedding proposal gone wrong': 15+ dating disasters as told by the servers who witnessed the drama unfold

Servers have to deal with a ton of unwanted nonsense on the job, but one perk of the job is that they get a front row seat to a wide variety of date nights gone wrong. From awkward first dates that turn out to be full of red flags to full-on marriage proposals that turn out to be complete failures, it seems like servers have seen the full range of possibilities that can occur on a date. Not to persuade people not to go out to dinner, but when someone says, “Just go out with them! What's the wor…
View List
customer service malicious compliance server waiter customers waiting customer talesfromyourserver food service service tales from your server service industry - 22816005

'I literally dropped the tray of drinks': Defiant server maliciously complies to manager's demand

Service industry workers live hard and die by the same credence, having long ago had their garden of farks scorched by an onslaught of unruly customers, temperamental chefs, and unreliable restaurant managers . They're a hard, complex, and colorful bunch, often seeking reprieve from their demanding careers in all the wrong sorts of places. But it's one of those lifestyles that feels good until it isn't, and when the bottom card gets pulled out of the house, and the entire thing comes crashing d…
View List
Advertisement
workplace discussion workplace-stories jobs job malicious compliance server work customers customer talesfromyourserver service workplace bartender tales from your server employment service industry in the workplace - 22764293

'And then the keg blew': Trouble brews when manager dismisses bartender's advice, gets soaked with beer

Being in charge doesn't mean you have all the answers. In fact, it often shouldn't, and this means that while you don't know the answers, you are experienced in identifying people with those answers and knowing when to differ to their better judgment. Those in petty positions of power who are unable to get their ego out of the way and accept the expertise of their subordinates are bound to end up in embarrassing situations like this one. This venue supervisor refused to accept that the experien…
View List
customer service server waiter customers waiting customer talesfromyourserver food service service talesfromthecustomer tales from your server service industry - 22497285

'[I was] called a Karen': Cashier freaks out on customer trying to correct a wrong order

We often hear stories online from customers who are acting unreasonable and unruly, like what you might call a “Karen,” and we tend to take the employees narrating these stories at face value. But what about the times when the roles are reversed? What about situations where a customer is simply making a reasonable request, only to be met with a harsh response from an employee? At what point is it okay for a customer to get a little bit frustrated when their issue isn't receiving any attention f…
View List
customer service instant karma malicious compliance server retail waiter customers waiting customer talesfromyourserver food service service tales from your server service industry drive thru - 22479109

'They literally rammed the car in front of them': Drive-thru operator watches car full of impatient bros rear-end another customer

Usually, immoral irrationality and disrespect towards others go unpunished, making those perpetrating that behavior to be more encouraged since, well, they got away with it already. Occasionally, though, the universe will react in kind and drown them in a karmic ocean of their own making. In these instances, the world feels like it is in balance, with just deserts having been served in ample portions. Working in customer service, you'll seldom get to see this play out, with the irrational getti…
View List
Advertisement
customer service karens server karen-customer customers restaurant server life entitled reddit thread Reddit tales from your server entitled people - 22441221

Top Tales From Your Server (October 2, 2023)

Welcome to server life, where you get paid next to nothing to deal with entitled customers and power-tripping managers while working on your feet for seemingly endless shifts. You can just imagine the cast of characters that everyday servers are forced to encounter, confront, work with, and work for day in and day out. So let the following stories, which were compiled from Reddit's r/TalesFromYourServer subreddit, ~serve~ as yet another reminder to be kind and generous with your servers. Tip th…
View List
'Fired over hash browns': Server gets fired for laughing in manager's face after advocating on customer's behalf

'Fired over hash browns': Server gets fired for laughing in manager's face after advocating on customer's behalf

Laughing in your manager's face when they're trying to find a reasonable way to deal with your antics is probably not the best way to behave in front of them. That being said, when your manager is an absolutely ridiculous person, it's not exactly your fault how you respond to them. Self-control is ideal, but it's not easy when you're in the presence of nonsense. This thread was shared to Reddit's r/TalesFromYourServer subreddit by u/blscratch , a former server who was attempting to advocate on…
View List
Advertisement

Hot Today

Advertisement