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tales from your server

'Your date just stole all the tips your friends left for me': Server gets back at prom kid for taking all the tip money from group hibachi dinner

'Your date just stole all the tips your friends left for me': Server gets back at prom kid for taking all the tip money from group hibachi dinner

Hats off to this server for making sure this kid's prom night did not go as planned.
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'If she wants large tables, she can have them': Server makes sure annoying coworker gets overwhelmed on the job after getting embarrassed in front of customers

Sometimes the best lessons come from giving someone exactly what they wanted.
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'They [were] using the cake and ice cream as a diversion': Waiter stops would-be dine and dashers in their tracks by putting all the attention on them

'They [were] using the cake and ice cream as a diversion': Waiter stops would-be dine and dashers in their tracks by putting all the attention on them

Do people really enjoy being sung “Happy Birthday” by the staffers in restaurants ? Maybe there are two types of people: the kind who really love birthday attention and want to celebrate with everyone around, and the kind who shy away from big displays of attention, like getting the waitstaff to sing for you at restaurants. We've all seen it play out. A family will come in to dine, and one person will find the waiter in private and tell them to surprise the birthday person with cake. That often…
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'I was fired over a Caesar salad': Server makes mistake with order and is forced to pay for salad, gets fired for calling it soggy

It sounds like they were just looking for the smallest excuse to fire this server.
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‘You didn't add the tea': Server gets cornered by customers after they demand tea, customers then demand a refund when they realize tea isn't on the menu

‘You didn't add the tea': Server gets cornered by customers after they demand tea, customers then demand a refund when they realize tea isn't on the menu

Customers often demand items that aren't on the menu, or at the very least expect servers to reinvent entire dishes catering to their own personal preferences. OP relayed the time customers physically cornered them when they were on shift at a restaurant they worked at after the customers were denied ‘tea’, as it literally wasn't on the menu. The story begins with the three customers who came to the restaurant with no prior experience in eating sushi, the dish that the restaurant excelled at. O…
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'I had a customer so awful our manager almost cried': Ranch diva customer throws Karen-level tantrum, husband still tips 35%

'I had a customer so awful our manager almost cried': Ranch diva customer throws Karen-level tantrum, husband still tips 35%

After working in customer service, you quickly come to the side fo abolishing the “customer is always right” mentality. Why? Because the customer most definitely is not always right. In fact, it becomes pretty obvious that the customer is usually very wrong. Unfortunately, many customers going into a customer service based establishment still think they can't possibly be wrong and that they need to be waited on hand and foot. God forbid you get one tiny thing wrong—if these customers had their…
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'I just rage quit my waitressing job': Server finds out her boss was stealing her tips, quits on the spot and seeks legal action

'I just rage quit my waitressing job': Server finds out her boss was stealing her tips, quits on the spot and seeks legal action

Most people start a career as a waiter or waitress because of the money. It's no secret that servers make bank, but it's definitely not because of their minimum wage hourly rate, it's because the tipping culture in America says it's acceptable (if not encouraged) to tip 25%+ to the server on top of a restaurant receipt. So for servers who aren't making tips, why would you suffer the long hours, picky customers, and weekend enslavement? Exactly. You wouldn't.
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'I got fired for changing': Server fired after customer sees her using the public bathroom stall to change into uniform

'I got fired for changing': Server fired after customer sees her using the public bathroom stall to change into uniform

Friendly reminder that our servers deserve better.
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'Can my employer make me pay the difference?': Server accidentally orders wrong bottle of wine, manager makes them pay up

'Can my employer make me pay the difference?': Server accidentally orders wrong bottle of wine, manager makes them pay up

If this isn't a sign to start looking for work elsewhere, I don't know what is.
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'Now. Dear. I ordered [...] quite some time ago': Server takes drink orders for group of 18, customer demands for their drink before all the orders are taken

It sounds like posh lady either knew how difficult she was being or has no sense of the laws of physics.
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Do people even listen to what comes out their mouths?

'I forgot I’m not eating dairy': 20+ Food service workers share the strangest things diners have ever said to them

Some diners have absolutely no idea what they want, and they've decided it's their waiters' job to figure it out for them.
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'What else did she think dirty meant?': Woman orders two Dirty Shirley Temples, yells at server when she learns what that means

This lady is either not very bright or she just got herself two free drinks.
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Top Tales From Your Server This Week (April 16, 2023)

It's hard out here for a restaurant worker!
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'We closed [three] hours ago': Server lets couple on first date stay late, learns the hard way that they're woefully entitlted

Every retail or service person has learned the hard way why you don't make exceptions for customers and guests. It's always the customer you think is level-headed, sane, and “gets it” who ends up being a woefully entitled complainer, review bomber, and exceptionalist. These people will go feral on you and make your life a verifiable living hell for a few weeks until they've done the damage they're seeking and disappear into the void of their miserable existence to ruin someone else's day. The c…
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'Anything I don't want to do is a code violation': Servers share horror stories of entitled customers staying late after close and how they handled it

Everyone should be required to work in the service industry at least once in their life. Then maybe everyone can gain a little empathy. Because the types of entitled customers that these servers, bartenders, hosts, etc. have to deal with is absolutely insane. The antiquated saying “the customer is always right” has been long gone tossed from work cultures once millennials entered the workforce—and Gen Z is only help keep it out. So why is it that every server still experiences some kind of inco…
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Guy tips big to impress date but returns afterwards to take money back

'The man was staring daggers': Big tipper tries to take back $100, so waitress humiliates him in front of his date

This big spender was so sure he pulled a fast one on his dinner date , until his waitress foiled his plan. What's the biggest tip you've ever given? For most of us, it might be a $20 bill on a day you're feeling extra generous and flush with cash. It always helps out servers to tip, since their base pay is not usually very high. And of course, since servers rely so heavily on tips, big tippers make their entire day! This waitress rode an emotional roller coaster as she served this couple their…
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