Do people really enjoy being sung “Happy Birthday” by the staffers in restaurants ? Maybe there are two types of people: the kind who really love birthday attention and want to celebrate with everyone around, and the kind who shy away from big displays of attention, like getting the waitstaff to sing for you at restaurants. We've all seen it play out. A family will come in to dine, and one person will find the waiter in private and tell them to surprise the birthday person with cake. That often…

It sounds like they were just looking for the smallest excuse to fire this server.

Customers often demand items that aren't on the menu, or at the very least expect servers to reinvent entire dishes catering to their own personal preferences. OP relayed the time customers physically cornered them when they were on shift at a restaurant they worked at after the customers were denied ‘tea’, as it literally wasn't on the menu. The story begins with the three customers who came to the restaurant with no prior experience in eating sushi, the dish that the restaurant excelled at. O…

After working in customer service, you quickly come to the side fo abolishing the “customer is always right” mentality. Why? Because the customer most definitely is not always right. In fact, it becomes pretty obvious that the customer is usually very wrong. Unfortunately, many customers going into a customer service based establishment still think they can't possibly be wrong and that they need to be waited on hand and foot. God forbid you get one tiny thing wrong—if these customers had their…

Most people start a career as a waiter or waitress because of the money. It's no secret that servers make bank, but it's definitely not because of their minimum wage hourly rate, it's because the tipping culture in America says it's acceptable (if not encouraged) to tip 25%+ to the server on top of a restaurant receipt. So for servers who aren't making tips, why would you suffer the long hours, picky customers, and weekend enslavement? Exactly. You wouldn't.

Friendly reminder that our servers deserve better.

If this isn't a sign to start looking for work elsewhere, I don't know what is.

It sounds like posh lady either knew how difficult she was being or has no sense of the laws of physics.

Some diners have absolutely no idea what they want, and they've decided it's their waiters' job to figure it out for them.

This lady is either not very bright or she just got herself two free drinks.

It's hard out here for a restaurant worker!

Every retail or service person has learned the hard way why you don't make exceptions for customers and guests. It's always the customer you think is level-headed, sane, and “gets it” who ends up being a woefully entitled complainer, review bomber, and exceptionalist. These people will go feral on you and make your life a verifiable living hell for a few weeks until they've done the damage they're seeking and disappear into the void of their miserable existence to ruin someone else's day. The c…

Everyone should be required to work in the service industry at least once in their life. Then maybe everyone can gain a little empathy. Because the types of entitled customers that these servers, bartenders, hosts, etc. have to deal with is absolutely insane. The antiquated saying “the customer is always right” has been long gone tossed from work cultures once millennials entered the workforce—and Gen Z is only help keep it out. So why is it that every server still experiences some kind of inco…

This big spender was so sure he pulled a fast one on his dinner date , until his waitress foiled his plan. What's the biggest tip you've ever given? For most of us, it might be a $20 bill on a day you're feeling extra generous and flush with cash. It always helps out servers to tip, since their base pay is not usually very high. And of course, since servers rely so heavily on tips, big tippers make their entire day! This waitress rode an emotional roller coaster as she served this couple their…

One restaurant owner won't stand for customers who treat his staff poorly, and we wish the world had more leaders like him. U/aaanon5402 had a great story to share with r/TalesFromYourServer. The event happened on their first day of work at a pizza place . It happened to be a busy day, but the OP was handling it well until one cranky couple came in to ruin their shift. The manager's response is perfect here — he manages to protect his server, gaining their respect, and saying good riddance to b…

There's nothing more cringey than that sinking feeling in your gut when you hear restaurant waitstaff emerging from the kitchen with a sparkling dessert in hand and a birthday song on their lips. For some, even when it's not even their birthday, this public hooplah sends them into a fight-or-flight response.