Every retail or service person has learned the hard way why you don't make exceptions for customers and guests. It's always the customer you think is level-headed, sane, and “gets it” who ends up being a woefully entitled complainer, review bomber, and exceptionalist. These people will go feral on you and make your life a verifiable living hell for a few weeks until they've done the damage they're seeking and disappear into the void of their miserable existence to ruin someone else's day. The c…

Everyone should be required to work in the service industry at least once in their life. Then maybe everyone can gain a little empathy. Because the types of entitled customers that these servers, bartenders, hosts, etc. have to deal with is absolutely insane. The antiquated saying “the customer is always right” has been long gone tossed from work cultures once millennials entered the workforce—and Gen Z is only help keep it out. So why is it that every server still experiences some kind of inco…

This big spender was so sure he pulled a fast one on his dinner date , until his waitress foiled his plan. What's the biggest tip you've ever given? For most of us, it might be a $20 bill on a day you're feeling extra generous and flush with cash. It always helps out servers to tip, since their base pay is not usually very high. And of course, since servers rely so heavily on tips, big tippers make their entire day! This waitress rode an emotional roller coaster as she served this couple their…

One restaurant owner won't stand for customers who treat his staff poorly, and we wish the world had more leaders like him. U/aaanon5402 had a great story to share with r/TalesFromYourServer. The event happened on their first day of work at a pizza place . It happened to be a busy day, but the OP was handling it well until one cranky couple came in to ruin their shift. The manager's response is perfect here — he manages to protect his server, gaining their respect, and saying good riddance to b…

There's nothing more cringey than that sinking feeling in your gut when you hear restaurant waitstaff emerging from the kitchen with a sparkling dessert in hand and a birthday song on their lips. For some, even when it's not even their birthday, this public hooplah sends them into a fight-or-flight response.

Saint Patrick's is the one day you don't want to work as a bartender. Not that New Year's is that much better, but still, Saint Patrick's holds first place for rowdy customers who use the celebration of Irish culture as an excuse to get completely hammered. As customers, they can be rude, loud, and most of all, sick to their stomachs, which creates a big mess. Who gets the lovely privilege of cleaning up after 'em? You, if you're a server. But the money is pretty sweet, as people tend to be pre…

Folks, for once, we've got a wholesome tale from your server!

Does it seem strange that it's considered rude to ask for a gift back? Not at all, because that is more or less the social norms we grew up on. The same goes for tipping a server at a restaurant, it's simply unheard of to demand the money you gave them back. It happens occasionally, but boy are you gonna get a lot of stink eye for it. This server took to r/TalesFromYourServer to share/complain about something strange and annoying that occurred to her during a work shift. Apparently, a customer…

Private events at restaurants are often riddled with miscommunications, false impressions, and rude guests/customers. One server took to Reddit, complaining about an entitled, elitist customer she'd come across at a sports event the restaurant she worked at, hosted. Organizers of such events generally relay important information to guests, but it usually lands on deaf ears. This was such a case. She was working with colored lanyards, so she knew which guests were to receive free refills on spir…

Oh no, the waiter isn't a babysitter, how terrible...

The concept of modern-day influencers has been a thing for a while now. What is this strange phenomenon that has taken over the WWW? They swarm every social media platform that exists, and it has become impossible not to encounter them while scrolling. Well, influencers, as the title suggests, influence others. They have a distinct niche (All look the same to me… fashion, shmashion…), and they actively engage with their… followers. Y'know, like a biblical prophet. They have also gained a bad re…

Tipping culture in America is essential to keeping the service industry afloat. With most servers clocking in at minimum wage, tips are pretty much the main way that they earn their living. Not only that, but servers, especially bartenders, have to put up with a lot of entitled customers who thrive on being doted on and babied by their waitstaff and if you've ever worked in the service industry, you probably know, that guests who are rich and famous are usually also the worst. One witty bartend…

Waiters and waitresses work so hard to provide fast and friendly service, but some people just don't want to tip, no matter how good the service is. This waitress shared her story of the time she refused to let her coworkers get stiffed on their tip, and it's an awesome tale of pettiness succeeding! As the OP shared to r/Talesfromyourserver, it was a slow day at her restaurant, so it already wasn't the best day for earning tips. At the end of the night, the OP encountered one couple on a date.…

When you work in the service industry, you really get to see a different face of mankind, and it ain't pretty. The entire human population should work at least one week in customer service, in the hopes that it would influence them (AKA drive them crazy) enough that in the future, they treat people with kindness and respect. Alas, a lot of dude/ttes treat others miserably regardless of how rich and famous they are, because the fact of the matter is, people suck. If we're to talk about the custo…

Well, this is awkward.