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tales from your server

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'[I was] called a Karen': Cashier freaks out on customer trying to correct a wrong order

We often hear stories online from customers who are acting unreasonable and unruly, like what you might call a “Karen,” and we tend to take the employees narrating these stories at face value. But what about the times when the roles are reversed? What about situations where a customer is simply making a reasonable request, only to be met with a harsh response from an employee? At what point is it okay for a customer to get a little bit frustrated when their issue isn't receiving any attention f…
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'They literally rammed the car in front of them': Drive-thru operator watches car full of impatient bros rear-end another customer

Usually, immoral irrationality and disrespect towards others go unpunished, making those perpetrating that behavior to be more encouraged since, well, they got away with it already. Occasionally, though, the universe will react in kind and drown them in a karmic ocean of their own making. In these instances, the world feels like it is in balance, with just deserts having been served in ample portions. Working in customer service, you'll seldom get to see this play out, with the irrational getti…
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Top Tales From Your Server (October 2, 2023)

Welcome to server life, where you get paid next to nothing to deal with entitled customers and power-tripping managers while working on your feet for seemingly endless shifts. You can just imagine the cast of characters that everyday servers are forced to encounter, confront, work with, and work for day in and day out. So let the following stories, which were compiled from Reddit's r/TalesFromYourServer subreddit, ~serve~ as yet another reminder to be kind and generous with your servers. Tip th…
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'Fired over hash browns': Server gets fired for laughing in manager's face after advocating on customer's behalf

'Fired over hash browns': Server gets fired for laughing in manager's face after advocating on customer's behalf

Laughing in your manager's face when they're trying to find a reasonable way to deal with your antics is probably not the best way to behave in front of them. That being said, when your manager is an absolutely ridiculous person, it's not exactly your fault how you respond to them. Self-control is ideal, but it's not easy when you're in the presence of nonsense. This thread was shared to Reddit's r/TalesFromYourServer subreddit by u/blscratch , a former server who was attempting to advocate on…
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'He paid for a pound, he's going to get what he paid for': Customer claims his wing order wasn't a full pound, turns out it's over a pound, server tosses extra wings

'He paid for a pound, he's going to get what he paid for': Customer claims his wing order wasn't a full pound, turns out it's over a pound, server tosses extra wings

Entitled customers need to be careful with the battles they choose. If they are not certain that they're in the right, the result could be embarrassing and, in this case, far less than what they wanted. When you order a pound of wings at a restaurant, do you fully expect everything to be carefully weighed to the exact desired amount? What kind of establishment do you think this is, sir? You're ordering wings , not caviar! This Redditor , who worked as a cook at said wing establishment, watched…
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'Three cop cars pulled in and surrounded them': Cheap couple gets cops called on them for refusing to pay for a $9 salad bar

How much trouble is it worth going through to avoid paying for a couple of leaves of lettuce? Is it worth a run-in with the police that could possibly see you arrested and sent to prison, all because you didn't want to pay $9 for your salad after complaining about the toughness of your steak? From there, you'll be forced to plan a daring means of escape. By day, you'll see yourself unwittingly participating in and then dismantling the operations of the corrupt warden running the prison while sp…
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'I was the one that paid the $500': Server forced to pay the bill after table of 11 dines and dashes

'I was the one that paid the $500': Server forced to pay the bill after table of 11 dines and dashes

The most infuriating part of this story is how common this phenomenon seems to be among other servers. Several folks in the comments section of this Reddit thread pointed out that they too would be forced to pay up if any of their customers dined and dashed at a restaurant. Not only is this completely unfair, but this kind of policy is certainly not going to create a sense of loyalty among the restaurant staff. The underlying concept here is that it's the server's fault for allowing customers t…
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'He was a server once too, so he knows how it is': Top Wholesome 'Tales From Your Server' of the Week (September 4, 2023)

'He was a server once too, so he knows how it is': Top Wholesome 'Tales From Your Server' This Week (September 4, 2023)

On the most monotonous days as a server, sometimes a wholesome act of kindness can make one's entire shift infinitely better. People don't tend to extend those kindnesses enough in the cutthroat world of customer service. Instead, servers and bartenders often have to deal with a slew of Karen customers, loud children, and entitled parents. Some of these more wholesome moments were compiled from the top posts this week on Reddit's r/TalesFromYourServer subreddit. These anecdotes included an anno…
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'If it's not piping hot, I'm going to send it back': Karen asks for piping hot soup, server maliciously complies

'If it's not piping hot, I'm going to send it back': Karen asks for her soup to be piping hot, server maliciously complies

There's a certain kind of satisfaction that comes with giving demanding customers a hard time, but there's also the satisfaction that comes with giving them exactly what they asked for. It takes a specific kind of person to order food at a restaurant and immediately threaten the server before they've done anything wrong yet. It's as if they're asking to be messed with in some way, which is exactly what happened with this demanding customer who we will refer to, unsurprisingly, as Karen. Karen i…
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'I tipped her $21 on a $21 order': 30+ Customers who got exactly what they asked for when restaurant workers served up 'delicious compliance'

'Ask and you shall receive'. These are certainly words to live by– but when we're talking about making modifications on a restaurant order, this phrase is more of a solemn warning.
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'Our steaks are RARE! WE ordered WELL DONE!': Eight Karens make restaurant worker's first shift difficult, malicious compliance ensues

'Our steaks are RARE! WE ordered WELL DONE!': Eight Karens make restaurant worker's first shift difficult, malicious compliance ensues

There's nothing like a table full of Karens to make your first shift as a waiter the worst shift ever.
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'Can we have a female bartender': Top 10 Tales From Your Server This Week (July 28, 2023)

'Can we have a female bartender': Top 10 Tales From Your Server This Week (July 28, 2023)

It's time to pay our respects to those who are living the server life.
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Servers Discuss Goofiest Requests From Customers at Restaurants

Servers Discuss Goofiest Requests From Customers at Restaurants

Working in the service industry is one of the toughest to endure, as customers, management, and coworkers can really get under your skin. You need the patience of a sloth, the memory of an elephant, and the speed of a cheetah. Picture this: a family of eight, children sobbing whilst simultaneously drooling, parents at their wit's end just rattling off their order to you while corralling their children. Having a long list of dietary restrictions and substitutions to their order after demanding y…
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'They complained about everything': Party of 13 Karens makes a scene at bottomless brunch

'They complained about everything': Party of 13 Karens makes a scene at bottomless brunch

Serving one Karen at a restaurant is difficult enough. Imagine having to serve 13 of them!
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'Lou was let go': Coworker gets fired, comes back to beg for free food and steal tips, gets banned

'Lou was let go': Coworker gets fired, comes back to beg for free food and steal tips, gets banned

Going back to an old job is always awkward, especially when you were fired from that job and especially when you go back to beg for free things—and especially when you go back to try and steal from your ex-coworkers' tip jar. Like, this guy actually managed to get himself demoted from line cook to customer and then managed to get himself demoted further from being a customer too. Lou really sucks, and is a In the end, it's incredibly fitting since you can't spell “lousy coworker” without “Lou.”
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'I would take my sweet time': Night-shift bakery worker who was forced to clean up everyone's mess maliciously complies, boss gets fired

'I would take my sweet time': Night-shift bakery worker who was forced to clean up everyone's mess maliciously complies, boss gets fired

This worker came with receipts. Usually, these types of things are a “he said, she said” type of scenario, where both sides state their perspectives, and the truth lies somewhere in between.
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