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tales from your server

'I was the one that paid the $500': Server forced to pay the bill after table of 11 dines and dashes

'I was the one that paid the $500': Server forced to pay the bill after table of 11 dines and dashes

The most infuriating part of this story is how common this phenomenon seems to be among other servers. Several folks in the comments section of this Reddit thread pointed out that they too would be forced to pay up if any of their customers dined and dashed at a restaurant. Not only is this completely unfair, but this kind of policy is certainly not going to create a sense of loyalty among the restaurant staff. The underlying concept here is that it's the server's fault for allowing customers t…
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'He was a server once too, so he knows how it is': Top Wholesome 'Tales From Your Server' of the Week (September 4, 2023)

'He was a server once too, so he knows how it is': Top Wholesome 'Tales From Your Server' This Week (September 4, 2023)

On the most monotonous days as a server, sometimes a wholesome act of kindness can make one's entire shift infinitely better. People don't tend to extend those kindnesses enough in the cutthroat world of customer service. Instead, servers and bartenders often have to deal with a slew of Karen customers, loud children, and entitled parents. Some of these more wholesome moments were compiled from the top posts this week on Reddit's r/TalesFromYourServer subreddit. These anecdotes included an anno…
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'If it's not piping hot, I'm going to send it back': Karen asks for piping hot soup, server maliciously complies

'If it's not piping hot, I'm going to send it back': Karen asks for her soup to be piping hot, server maliciously complies

There's a certain kind of satisfaction that comes with giving demanding customers a hard time, but there's also the satisfaction that comes with giving them exactly what they asked for. It takes a specific kind of person to order food at a restaurant and immediately threaten the server before they've done anything wrong yet. It's as if they're asking to be messed with in some way, which is exactly what happened with this demanding customer who we will refer to, unsurprisingly, as Karen. Karen i…
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'I tipped her $21 on a $21 order': 30+ Customers who got exactly what they asked for when restaurant workers served up 'delicious compliance'

'Ask and you shall receive'. These are certainly words to live by– but when we're talking about making modifications on a restaurant order, this phrase is more of a solemn warning.
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'Our steaks are RARE! WE ordered WELL DONE!': Eight Karens make restaurant worker's first shift difficult, malicious compliance ensues

'Our steaks are RARE! WE ordered WELL DONE!': Eight Karens make restaurant worker's first shift difficult, malicious compliance ensues

There's nothing like a table full of Karens to make your first shift as a waiter the worst shift ever.
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'Can we have a female bartender': Top 10 Tales From Your Server This Week (July 28, 2023)

'Can we have a female bartender': Top 10 Tales From Your Server This Week (July 28, 2023)

It's time to pay our respects to those who are living the server life.
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Servers Discuss Goofiest Requests From Customers at Restaurants

Servers Discuss Goofiest Requests From Customers at Restaurants

Working in the service industry is one of the toughest to endure, as customers, management, and coworkers can really get under your skin. You need the patience of a sloth, the memory of an elephant, and the speed of a cheetah. Picture this: a family of eight, children sobbing whilst simultaneously drooling, parents at their wit's end just rattling off their order to you while corralling their children. Having a long list of dietary restrictions and substitutions to their order after demanding y…
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'They complained about everything': Party of 13 Karens makes a scene at bottomless brunch

'They complained about everything': Party of 13 Karens makes a scene at bottomless brunch

Serving one Karen at a restaurant is difficult enough. Imagine having to serve 13 of them!
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'Lou was let go': Coworker gets fired, comes back to beg for free food and steal tips, gets banned

'Lou was let go': Coworker gets fired, comes back to beg for free food and steal tips, gets banned

Going back to an old job is always awkward, especially when you were fired from that job and especially when you go back to beg for free things—and especially when you go back to try and steal from your ex-coworkers' tip jar. Like, this guy actually managed to get himself demoted from line cook to customer and then managed to get himself demoted further from being a customer too. Lou really sucks, and is a In the end, it's incredibly fitting since you can't spell “lousy coworker” without “Lou.”
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'I would take my sweet time': Night-shift bakery worker who was forced to clean up everyone's mess maliciously complies, boss gets fired

'I would take my sweet time': Night-shift bakery worker who was forced to clean up everyone's mess maliciously complies, boss gets fired

This worker came with receipts. Usually, these types of things are a “he said, she said” type of scenario, where both sides state their perspectives, and the truth lies somewhere in between.
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'You need to move, or get out': Karen gets kicked out of pizzeria after blocking server from waiting other tables

'You need to move, or get out': Karen gets kicked out of pizzeria after blocking server from waiting other tables

The service industry is riddled with careless, entitled, and rude customers who think you, as a server, should worship the ground they trample on. At the rate employees come and go in this industry, it's easy to decipher why nobody really likes to work as wait staff. In this case, OP was working at a pizzeria, waiting on an entire floor of tables alone, as there were no other servers on duty that shift. Running to and fro, most of the customers could recognize a damsel in distress when they saw…
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'She served a kid buttermilk instead of regular milk': 25+ Rookie restaurant staffers who made embarrassing mistakes on the job

When you're new in a job, you absolutely have to learn some things the hard way — how else will you learn? Fresh employees are always making lots of mistakes. They're new, they're learning, and sometimes that makes you, the seasoned employee, giggle a bit. Sometimes they don't understand rules about when to cut corners or stick to the books. Other times, they're not sure when to get a manager involved or when to handle customers on their own. At least as a longer-term employee, you've already m…
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'I gave a customer a severe allergic reaction': Top Tales From Your Server (July 1, 2023)

'I gave a customer a severe allergic reaction': Top Tales From Your Server (July 1, 2023)

Anyone who doesn't have mad respect for servers probably couldn't last two minutes during a brunch shift.
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'These were free... and you're going to complain? Come on!': Servers discuss how free things actually bring the Karen out of customers

So you think you know restaurant edict but have never worked in the service industry? HA! Don't make us laugh. You might know the basics, but there are so many things that can mark you as a crappy customer. The number one thing servers are currently discussing on Reddit? Complaining about free things. So you got a free basket of chips with salsa. Okay, so? You say, “thank you so much!” and move on. You do not complain about the chips being too salty, like the server can even fix that. You canno…
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Customer leaves surprising tip for his waiter

'I waited on the devil himself': Demanding customer leaves surprising tip for waiter

A waiter shared an odd day in their life: dealing with some of the silliest and most demanding customers . Servers of America, you have my sympathies. It seems like customers are crazier than ever — but at least these waiters know they aren't alone in the war against Karens. On r/Serverlife, u/serverforadecade shared an encounter with one couple who kept them running all over the restaurant to fetch them things and wait on them hand and foot. In the comments, people broke down the servers' bull…
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Top Non-Money Tips Servers Get From Customers

Top Non-Money Tips Servers Get From Customers

The customer service industry is unpredictable; customers range from super kind, to average, to complete wacko human beings. Servers often encounter a variety of strange, weird, odd, and unexpected situations, some of them being the tip that people leave when they are done with their meal. Apparently, not everyone leaves 15%, or any money at all… some customers prefer to leave some pretty strange, unconventional things instead. As we have worked in the service industry, we can vouch for the fac…
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