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tales from your server

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Cook quits 2 days into their 2 week notice when their boss takes it poorly: 'He got so angry he’s been slamming and throwing things near me'

Some people just don't respond well to rejection, even when that rejection comes in the perceived form of an employee handing in their notice even if they've never treated the employee well or cared much for them in the first place. Anyone who has been around the block a couple of times in their career will know how this goes. They'll say it's about betrayal and the fact that you're leaving your ream high and dry with a touch of “How could you do this to us,” this might be followed by silent tr…
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Pregnant woman left with huge bill after entitled family attempt to dine and dash, husband forces them to come back and settle the thousands in charge

Pregnant woman left with huge bill after entitled family attempt to dine and dash, husband forces them to come back and settle the thousands in charge

The worst people on the planet are those who have an entitlement complex. It never ceases to astound us when someone exhibits an annoying sense of entitlement, no matter how often we encounter it. The story that follows describes an innocent onlooker who is shocked by an entitled family. A group of thirty-six people were having dinner at a restaurant. Guests started leaving the restaurant later in the evening. A very pregnant woman was the only person still seated at the table by the end of the…
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'Oh okay. Good luck with that, bud': Waiter calls out "we have somewhere to be in an hour" diners

'Oh okay. Good luck with that, bud': Waiter calls out "we have somewhere to be in an hour" diners

Oh, you have to be at the airport in 90 minutes, but you have time for a sit-down meal at a restaurant? Tell me more. Tell me why you think that's a good choice. International flights can cause long lines to get through security---these notoriously take ages to get through. Oh, you're only 25 minutes from the airport? I'm sure there will be no traffic, red lights, or slow drivers to stop you from getting on your flight. Truly, if you decide to have a sit-down meal outside the airport when you h…
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Restaurant serves entitled Karen after she writes scathing 1-star-review over $2 dispute, provides hard evidence and turns public discourse against her: 'Below is the truth along with supporting evidence...'

This restaurant brought receipts—literally, when serving this freshly-baked smackdown of a belligerent local Karen who left them a scathing review on a community group. The post got “around 300 comments,” prompting the restaurant to reply. They gathered timestamped screenshots of the encounter along with the actual receipts of the Karen's transaction in order to refute her claims and turn the tide of public discourse against her. When you seek to publicly humiliate another person or organizatio…
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‘They thought they were being smart’: Entitled diners get kicked out of restaurant after server catches them bringing outside drinks and disguise them as the restaurant's

‘They thought they were being smart’: Entitled diners get kicked out of restaurant after server catches them bringing outside drinks and disguise them as the restaurant's

Some people really don't have any common sense, and it shows. Or even worse, they expect the entire world to cave to their wishes simply because, and they do not care that rules are there for a reason, they just do whatever it is they want to do. Most restaurants enforce a rule that states that diners cannot bring their own food in, usually because of health code regulations, and that makes perfect sense. You come into a restaurant in order to eat and drink there, not because you want a bench t…
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'[They] were just abhorrent': Raucous family of Karens makes server cry at restaurant, kind customers come to her defense

'[They] were just abhorrent': Raucous family of Karens makes server cry at restaurant, kind customers come to her defense

There is nothing worse than watching an unruly customer take their unnecessary frustrations out on an innocent server, as if it's part of their job to deal with abhorrent individuals. In short, it shouldn't be, and nine times out of ten, if you're a bystander in this situation, you can do more than stay out of the fray. Here, we have a kind Midwestern family who went out to a nice dinner at a local steakhouse. Their meal was practically ruined as a result of the family of Karens nearby, who mad…
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Restaurant guests demand entry 5 minutes before closing, server complies, only to refuse their orders as soon as the restaurant closes: ‘I got the last laugh'

Restaurant guests demand entry 5 minutes before closing, server complies, only to refuse their orders as soon as the restaurant closes: ‘I got the last laugh'

There is nothing more irritating than customers coming in 5 minutes before closing time. Mostly because 90% of the time, the people who come in at that time are the worst kind of customers. They are entitled and demanding, and think the world revolves around them. They absolutely do not care that you want to go home after a long shift, and they will do anything in order to make your life as difficult as possible in those last moments of work. The entitled guests in this Reddit story are no diff…
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Pizza parlor owner kicks out guests for berating new hire: 'Frankly, I don't care'

Pizza parlor owner kicks out guests for berating new hire: 'Frankly, I don't care'

One pizza parlor worker had an especially exciting first day on the job! On your very first day of work, you're really just learning the ropes. You shouldn't be expected to know much of anything… but this person was still doing a pretty good job on day one. Unfortunately for them, they still had to deal with the universal evil of every retail position: the customers. Some are nice, some are insane, some are just impolite. You'll get all sorts in any sort of food service gig, but it seems like s…
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Loud Male Karen demands for Meat Lovers Pizza with no pork, ends up with just beef and loses his temper: 'Everything else on it is pork'

Loud Male Karen demands Meat Lovers Pizza with no pork, ends up with just beef and loses his temper: 'Everything else on it is pork'

This is not the first time a customer has refused to listen to reason, and it certainly won't be the last. We understand that people can be particular at restaurants due to dietary restrictions, but if your limitations permit you from the majority of the ingredients in a dish or on a restaurant's menu, it's probably easier for everyone involved if you simply order something more appropriate or to just go somewhere else. It's like that scene in the cinematic classic A Cinderella Story when a cus…
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‘You're not allowed to talk about the job’: Micromanager forces NDA to silence employees, employee ‘breaches’ contract and faces termination

‘You're not allowed to talk about the job’: Micromanager forces NDA to silence employees, employee ‘breaches’ contract and faces termination

Have you ever heard of a restaurant owner demanding their servers sign an NDA to keep them from discussing their jobs? Well, you are about to hear about it now. It can be understandable that some workplaces require employees to sign an NDA to protect information that needs to stay within the company. Many lines of work handle delicate matters, and it is not beyond reason to legally prevent employees from talking about it outside of work. But demanding employees sign an NDA simply to prevent the…
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'What's the different between a 6 oz sirloin and a 12 oz sirloin?': 20+ ridiculous questions entitled customers asked their servers

'What's the difference between a 6 oz sirloin and a 12 oz sirloin?': 20+ ridiculous questions entitled customers asked their servers

Servers should get an additional 20% tip every time a customer asks a self-explanatory question. It turns out people are just as ignorant in restaurants as you would think. This collection of questions real servers were asked by entitled customers just goes to show that thinking before speaking is a lost art. Instead, people are asking questions like why the menu did not properly state that the risotto had rice in it. People are asking what the difference is between a 6-ounce steak and a 12-oun…
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Seafood restaurant server baffled by customers who dine in despite their severe seafood allergies, sparking debate in the comments: 'I don't understand the logic'

Would you put your life in the hands of a 17-year-old line cook who cheated on his food allergen training?
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'You probably don't remember me, but I waited on you about a year ago...': Server runs into Karen customer a year after her outburst, gives her a taste of her own medicine

'You probably don't remember me, but I waited on you about a year ago...': Server runs into Karen customer a year after her outburst, gives her a taste of her own medicine

It's not easy to forget the people who yell at you for no reason. Those moments become embedded in our memories forever and often inform how we respond or react in future confrontations. No one has to endure more of these confrontations than our servers, so be sure to give them tips and a break if something goes wrong. Here, we have a server who worked the opening night of a brand new restaurant when a Karen customer memorably screamed at her in front of the entire restaurant because orders wer…
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Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

Customer service is never an easy task. It's even more difficult when you have to fulfill your responsibilities as a customer service representative while a guy is trying to win over his girlfriend. If you are familiar with what I mean, I apologize for the experience you had to endure; if not, consider yourself fortunate. The story below is an account of a frustrated front desk clerk. The original poster (OP) has a long history of employment in the hospitality industry. The job has challenges,…
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'I ran outside to tell her': Server flips the script on a man who tipped $100 to impress his date, only to return later to amend the tip

'I ran outside to tell her': Server flips the script on a man who tipped $100 to impress his date, only to return later to amend the tip

Imagine you're waiting tables, scurrying around with hot plates, forcing a smile every time someone asks for some extra sauce. ‘Of course’, you say, and run to go get some… for the fifth time that night, for that table. Finally, a glimmer of relief, table 12 wants to pay. They'd been relatively great, smiled politely, said ‘please’, and hadn't bothered you. You'd even had good banter with them, so you expect they'll tip well. No luck, they don't even leave a tip… and their bill is just about $2…
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Guy impolitely demands bartender cut his burrito in half, he gets what he asked for: 'I think he got the point'

Some people have a tendency of taking really low stakes situations way too far, making things that have no business being stressful very stressful indeed. When you work in customer service these situations will usually present themselves in the form of people making audacious demands and being impolite for no reason—sometimes even having meltdowns in the lobby of your restaurant or store. All that being said… Burritos are a serious business, so it's no surprise that people take situations like…
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