tales from the front desk

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‘I canceled the room to get her away from me’: Hotel guest throws a tantrum over room reservation, front desk clerk forced to give her a refund

‘I canceled the room to get her away from me’: Hotel guest throws a tantrum over room reservation, front desk clerk forced to give her a refund

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'It was like a clown car': Bullheaded Karen expects a free upgrade after booking a tiny hotel room for her whole family, finds out the hotel is completely booked

Jesse Kessenheimer

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‘I hope you are ready to lose your job’: Hotel guest demands front desk clerk provide Thanksgiving meal, then tells her 'she will be fired' when met with refusal

‘I hope you are ready to lose your job’: Hotel guest demands front desk clerk provide Thanksgiving meal, then tells her 'she will be fired' when met with refusal

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'GET ME YOUR MANAGER': Karen flips out because a $50 refund from her hotel is going to take 3-5 business days; receptionist humbles her

Jesse Kessenheimer

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'[She was] talking to me like I'm the idiot': Karen goes berserk when the hotel receptionist explains how room service works, realizes her misunderstanding and stalks off defeated

Jesse Kessenheimer

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'I’m not going out of my way for a woman who is flagrantly disrespecting me': Karen flips out on the hotel desk clerk because they're fully booked, gets kicked to the curb

Jesse Kessenheimer

'He then hung up on her:' Hotel GM bans Karen customer after she writes a formal complain about beloved employee who's worked their for 40+ years

'He then hung up on her:' Hotel GM bans Karen customer after she writes a formal complaint about beloved employee who's worked their for 40+ years

Elna McHilderson

‘I really think I've seen everything... But then I go to work.’: Potential Karen-level-10 situation pleasantly deescalates to a hilarious misunderstanding

‘I really think I've seen everything... But then I go to work.’: Potential Karen-level-10 situation pleasantly deescalates to a hilarious misunderstanding

Elna McHilderson

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‘It felt good’: Supermarket employee gets fired on his birthday, so he hacks the new hi-tech soda vending machines and leaves his co-workers with 2-for-1 drinks

‘It felt good’: Supermarket employee gets fired on his birthday, so he hacks the new hi-tech soda vending machines and leaves his co-workers with 2-for-1 drinks

'The cake that got my coworker fired': 30 Bakers who had bad days in the kitchen

'The cake that got my coworker fired': 30 Bakers who had bad days in the kitchen

Former homeowner leaves behind fountain in backyard, new owners appalled after he demands it back 4 years later to gift to his wife: 'We're not a storage unit'

Former homeowner leaves behind fountain in backyard, new owners appalled after he demands it back 4 years later to gift to his wife: 'We're not a storage unit'

Company’s “No leaving break room during breaks” policy backfires as employees comply strictly, leaving managers scrambling during a work crisis: ‘I'm sorry but according to the rules YOU made, I can be terminated for completing your request’

Company’s “No leaving break room during breaks” policy backfires as employees comply strictly, leaving managers scrambling during a work crisis: ‘I'm sorry but according to the rules YOU made, I can be terminated for completing your request’

UPDATE: 25-year-old discovers roommates created separate group chat to complain about their "cheap" dinner habits: 'We were basically told that we're not good hosts'

UPDATE: 25-year-old discovers roommates created separate group chat to complain about their "cheap" dinner habits: 'We were basically told that we're not good hosts'

‘See you in court’: Customer demands mobile company lower their prices despite the terms of his contract, company rep forces customer to pay double as a response

‘See you in court’: Customer demands mobile company lower their prices despite the terms of his contract, company rep forces customer to pay double as a response

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