tales from the front desk

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'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

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'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

'This lady filmed me': Karen accuses hotel housekeeping of stealing her daughter's things, tries to get front desk agent fired

'This lady filmed me': Hotel guest falsely accuses housekeeping of stealing her daughter's things, tries to get front desk agent fired

'You're not getting in': Front desk clerk denies guest's wife access to hotel room, refuses to give her a key

'You're not getting in': Front desk clerk denies guest's wife access to hotel room, refuses to give her a key

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'Are you trying to play a trick on me?': Karen guest demands front desk manager 'change his name' after finding out multiple employees have same name

'Are you trying to play a trick on me?': Karen guest demands front desk manager 'change his name' after finding out multiple employees have same name

‘I canceled the room to get her away from me’: Hotel guest throws a tantrum over room reservation, front desk clerk forced to give her a refund

‘I canceled the room to get her away from me’: Hotel guest throws a tantrum over room reservation, front desk clerk forced to give her a refund

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'It was like a clown car': Bullheaded Karen expects a free upgrade after booking a tiny hotel room for her whole family, finds out the hotel is completely booked

Jesse Kessenheimer

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‘I hope you are ready to lose your job’: Hotel guest demands front desk clerk provide Thanksgiving meal, then tells her 'she will be fired' when met with refusal

‘I hope you are ready to lose your job’: Hotel guest demands front desk clerk provide Thanksgiving meal, then tells her 'she will be fired' when met with refusal

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'GET ME YOUR MANAGER': Karen flips out because a $50 refund from her hotel is going to take 3-5 business days; receptionist humbles her

Jesse Kessenheimer

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'[She was] talking to me like I'm the idiot': Karen goes berserk when the hotel receptionist explains how room service works, realizes her misunderstanding and stalks off defeated

Jesse Kessenheimer

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'I’m not going out of my way for a woman who is flagrantly disrespecting me': Karen flips out on the hotel desk clerk because they're fully booked, gets kicked to the curb

Jesse Kessenheimer

'He then hung up on her:' Hotel GM bans Karen customer after she writes a formal complain about beloved employee who's worked their for 40+ years

'He then hung up on her:' Hotel GM bans Karen customer after she writes a formal complaint about beloved employee who's worked their for 40+ years

Elna McHilderson

‘I really think I've seen everything... But then I go to work.’: Potential Karen-level-10 situation pleasantly deescalates to a hilarious misunderstanding

‘I really think I've seen everything... But then I go to work.’: Potential Karen-level-10 situation pleasantly deescalates to a hilarious misunderstanding

Elna McHilderson

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'I got fired from a job I don't work': Manager fires guy from a job that isn't his after he doesn't listen to her because he doesn't work there

'I got fired from a job I don't work': Manager fires guy from a job that isn't his after he doesn't listen to her because he doesn't work there

Boss deducts employee's pay for officially clocking in late despite starting work early, employee maliciously complies: 'Never talk to me before I clock in'

Boss deducts employee's pay for officially clocking in late despite starting work early, employee maliciously complies: 'Never talk to me before I clock in'

Mom gets mad at uncle for enforcing the rules of his house with her 11-year-old son while the boy is staying with him and not letting him keep his PS5 in his room, and making him share with his cousins: 'He just didn't want to share the system'

Mom gets mad at uncle for enforcing the rules of his house with her 11-year-old son while the boy is staying with him and not letting him keep his PS5 in his room, and making him share with his cousins: 'He just didn't want to share the system'

Manager orders 23-year-old kitchen worker to stop helping with other tasks, causing restaurant to fall behind and customers to lose their temper: 'I’m only following his orders'

Manager orders 23-year-old kitchen worker to stop helping with other tasks, causing restaurant to fall behind and customers to lose their temper: 'I’m only following his orders'

Chef makes an effort to bake cakes for coworkers' birthdays, only to have none of them do anything for her birthday, she refuses to keep the tradition: ‘It's not worth the effort’

Chef makes an effort to bake cakes for coworkers' birthdays, only to have none of them do anything for her birthday, she refuses to keep the tradition: ‘It's not worth the effort’

"Unschooling" aunt hires 23-year-old niece to tutor her homeschooled 13 and 9-year-old children, doesn't like it when she's told that she's the problem: ‘She started crying, said she didn’t feel very supported, and hung up’

"Unschooling" aunt hires 23-year-old niece to tutor her homeschooled 13 and 9-year-old children, doesn't like it when she's told that she's the problem: ‘She started crying, said she didn’t feel very supported, and hung up’

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