tales from the front desk

‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

Bar Mor Hazut

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Karen hotel guest has outburst over unanswered room service call': 'She then proceeds to take out her MOBILE PHONE, press 0 and show me how that is not dialing to our reception'

Isabella Penn

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‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

Sienna Varady

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‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

Sienna Varady

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'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

Sienna Varady

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Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

Ben Weiss

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‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

Bar Mor Hazut

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‘I don’t get paid enough for this…’: Hotel employee cheerfully kicks childish guest from the premises after guest tries to smash glass entry door

Sienna Varady

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'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

Bar Mor Hazut

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‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

Sienna Varady

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‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

Bar Mor Hazut

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‘Everyone has a problem with you’: Hotel worker quits after manager calls her into meeting to discuss why ‘she needs to be nicer' to team of employees

Eleonora Bader

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'How is your phone charger in here if you haven't entered the room?': Entitled man demands refund for hotel room that he claimed he didn't use

Isabella Penn

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Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

Eleonora Bader

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‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

Eleonora Bader

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'I forcefully upsold them and made them pay double': Entitled guests demand refund from hotel manager for rooms booked at hotel next door

Isabella Penn

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