tales from the front desk

'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

Eleonora Bader

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'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

Sienna Varady

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‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

Bar Mor Hazut

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‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

Bar Mor Hazut

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'It's too late now!': Mega-Kevin gets himself fired over a cup of free coffee

Jesse Kessenheimer

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'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

Bar Mor Hazut

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‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

Bar Mor Hazut

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Karen hotel guest has outburst over unanswered room service call': 'She then proceeds to take out her MOBILE PHONE, press 0 and show me how that is not dialing to our reception'

Isabella Penn

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‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

Sienna Varady

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‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

Sienna Varady

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'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

Sienna Varady

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Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

Ben Weiss

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‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

Bar Mor Hazut

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‘I don’t get paid enough for this…’: Hotel employee cheerfully kicks childish guest from the premises after guest tries to smash glass entry door

Sienna Varady

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'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

Bar Mor Hazut

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‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

Sienna Varady

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