tales from the front desk

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‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

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'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

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‘I don’t get paid enough for this…’: Hotel employee cheerfully kicks childish guest from the premises after guest tries to smash glass entry door

‘I don’t get paid enough for this…’: Hotel employee cheerfully kicks childish guest from the premises after guest tries to smash glass entry door

'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

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‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

‘Everyone has a problem with you’: Hotel worker quits after manager calls her into meeting to discuss why ‘she needs to be nicer' to team of employees

‘Everyone has a problem with you’: Hotel worker quits after manager calls her into meeting to discuss why ‘she needs to be nicer' to team of employees

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'How is your phone charger in here if you haven't entered the room?': Entitled man demands refund for hotel room that he claimed he didn't use

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Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

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'I forcefully upsold them and made them pay double': Entitled guests demand refund from hotel manager for rooms booked at hotel next door

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'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

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Professional butcher gets back at his boss 5 years after he stole his paternity pay: ‘When I left that shop, I had the biggest grin on my face’

Professional butcher gets back at his boss 5 years after he stole his paternity pay: ‘When I left that shop, I had the biggest grin on my face’

Woman refuses to babysit best friend's kids so their father can watch a World Cup match at a bar: 'I'm here for you, not for him'

Woman refuses to babysit best friend's kids so their father can watch a World Cup match at a bar: 'I'm here for you, not for him'

Frustrated husband considers leaving his wife due to her repeatedly making bad major life decisions over the last 10 years: 'Am I being resentful and unfair?'

Frustrated husband considers leaving his wife due to her repeatedly making bad major life decisions over the last 10 years: 'Am I being resentful and unfair?'

Boss ignored employee for their two weeks' notice period, waits until an hour before their last shift ends to send them tasks, employee simply leaves: ‘Radio silence’

Boss ignored employee for their two weeks' notice period, waits until an hour before their last shift ends to send them tasks, employee simply leaves: ‘Radio silence’

Union electrician spitefully applies to low-wage jobs requiring expert skills to waste unjust employers' time in interviews

Union electrician spitefully applies to low-wage jobs requiring expert skills to waste unjust employers' time in interviews

Gen Z employees demand “tone indicators,” older coworkers study and use them seriously, but young workers still get offended, and the whole thing gets dropped: ‘I’m here to do a job. That job is not babysitting anyone’s feelings’

Gen Z employees demand “tone indicators,” older coworkers study and use them seriously, but young workers still get offended, and the whole thing gets dropped: ‘I’m here to do a job. That job is not babysitting anyone’s feelings’

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