tales from the front desk

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‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

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'It's too late now!': Mega-Kevin gets himself fired over a cup of free coffee

Jesse Kessenheimer

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'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

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Karen hotel guest has outburst over unanswered room service call': 'She then proceeds to take out her MOBILE PHONE, press 0 and show me how that is not dialing to our reception'

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‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

SiennaIvy

‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

SiennaIvy

'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

SiennaIvy

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Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

‘I don’t get paid enough for this…’: Hotel employee cheerfully kicks childish guest from the premises after guest tries to smash glass entry door

‘I don’t get paid enough for this…’: Hotel employee cheerfully kicks childish guest from the premises after guest tries to smash glass entry door

SiennaIvy

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'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

SiennaIvy

‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

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‘Everyone has a problem with you’: Hotel worker quits after manager calls her into meeting to discuss why ‘she needs to be nicer' to team of employees

‘Everyone has a problem with you’: Hotel worker quits after manager calls her into meeting to discuss why ‘she needs to be nicer' to team of employees

EleonoraB

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'How is your phone charger in here if you haven't entered the room?': Entitled man demands refund for hotel room that he claimed he didn't use

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Entitled resident refuses to move her car after neighbor informs her landscaping work in the area might damage it, neighbor lets her deal with the consequences: ‘I chose the path of civility’

Entitled resident refuses to move her car after neighbor informs her landscaping work in the area might damage it, neighbor lets her deal with the consequences: ‘I chose the path of civility’

Pushy step-grandma insists that 14-year-old call her “grandma," despite teen not wanting to do so: 'I don't want to call her grandma'

Pushy step-grandma insists that 14-year-old call her “grandma," despite teen not wanting to do so: 'I don't want to call her grandma'

Brand new employee mortified by their interruption to video call: 'I let out a loud, audible sigh'

Fully remote HR rep denies employee's request to work from home due to childcare: 'It is 100% about control'

Fully remote HR rep denies employee's request to work from home due to childcare: 'It is 100% about control'

17-year old tells her new stepmother that she doesn't want to be her "daughter": 'she has a photo frame in her home office that says mommy's girl and there's a photo of me in it'

17-year old tells her new stepmother that she doesn't want to be her "daughter": 'she has a photo frame in her home office that says mommy's girl and there's a photo of me in it'

Manager yells at teen worker in front of customers, customers complain and he gets fired: 'I later found out he lost his job'

Manager yells at teen worker in front of customers, customers complain and he gets fired: 'I later found out he lost his job'

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