tales from the front desk

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'Bride kicked out of her own wedding': Bride falls off boat, groom ditches her, she's left wandering the hotel lobby

'Bride kicked out of her own wedding': Bride falls off boat, groom ditches her, she's left wandering the hotel lobby

‘You should’ve read the terms and conditions': Hotel clerk refuses to give guest their money back after they try to cancel a non-refundable room, guest demands compensation

‘You should’ve read the terms and conditions': Hotel clerk refuses to give guest their money back after they try to cancel a non-refundable room, guest demands compensation

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Hotel guest demands full refund after positive experience, boasting 'I always get my way'

Hotel guest demands full refund after positive experience, boasting 'I always get my way'

'I tried to warn someone... they never listen': Beach town tourist refuses to pay hotel bill, calls front desk to gloat

'I tried to warn someone... they never listen': Beach town tourist refuses to pay hotel bill, calls front desk to gloat

'You can't stay here': Hotel guest demands to sleep in the lobby after she arrives a day early, front desk refuses and cancels her reservation

'You can't stay here': Hotel guest demands to sleep in the lobby after she arrives a day early, front desk refuses and cancels her reservation

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‘I’m just doing my job': Guest tries to get hotel employee fired during work trip, guest's boss finds out and fires them instead

‘I’m just doing my job': Guest tries to get hotel employee fired during work trip, guest's boss finds out and fires them instead

'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

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‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

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'It's too late now!': Mega-Kevin gets himself fired over a cup of free coffee

Jesse Kessenheimer

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'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

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Karen hotel guest has outburst over unanswered room service call': 'She then proceeds to take out her MOBILE PHONE, press 0 and show me how that is not dialing to our reception'

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‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

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'He announced loudly that she either move or get off': Bus driver stands up for parents when entitled passenger thinks her groceries deserve the stroller spot more than their kid

'He announced loudly that she either move or get off': Bus driver stands up for parents when entitled passenger thinks her groceries deserve the stroller spot more than their kid

Cashier confronts hair salon customer who won't tip on $950 styling: 'She told me I am not welcome back'

Cashier confronts hair salon customer who won't tip on $950 styling: 'She told me I am not welcome back'

5-year-old guest takes birthday boy nephew's new toy, uncle takes it back despite parents' protests: 'I took the toy back and returned it to [my nephew]'

5-year-old guest takes birthday boy nephew's new toy, uncle takes it back despite parents' protests: 'I took the toy back and returned it to [my nephew]'

Management forbids tech support employees from providing customers solutions to their problems, claiming it makes them look bad: ‘We had customers call back for months’

Management forbids tech support employees from providing customers solutions to their problems, claiming it makes them look bad: ‘We had customers call back for months’

Single dad raises 4-year-old daughter alone after her mom relinquishes parental rights, until mom demands custody again when she finds out he started dating: ‘Another woman shouldn’t be raising my child’

Single dad raises 4-year-old daughter alone after her mom relinquishes parental rights, until mom demands custody again when she finds out he started dating: ‘Another woman shouldn’t be raising my child’

Parents demand 16-year-old treat his 12-year-old stepsister the same as his 13 and 11-year-old sisters: 'He said my stepsister could be my chosen sister and instead I act like she's a lesser one'

Parents demand 16-year-old treat his 12-year-old stepsister the same as his 13 and 11-year-old sisters: 'He said my stepsister could be my chosen sister and instead I act like she's a lesser one'

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