tales from the front desk

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Hotel guest demands full refund after positive experience, boasting 'I always get my way'

Hotel guest demands full refund after positive experience, boasting 'I always get my way'

'I tried to warn someone... they never listen': Beach town tourist refuses to pay hotel bill, calls front desk to gloat

'I tried to warn someone... they never listen': Beach town tourist refuses to pay hotel bill, calls front desk to gloat

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'You can't stay here': Hotel guest demands to sleep in the lobby after she arrives a day early, front desk refuses and cancels her reservation

'You can't stay here': Hotel guest demands to sleep in the lobby after she arrives a day early, front desk refuses and cancels her reservation

‘I’m just doing my job': Guest tries to get hotel employee fired during work trip, guest's boss finds out and fires them instead

‘I’m just doing my job': Guest tries to get hotel employee fired during work trip, guest's boss finds out and fires them instead

'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

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'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

‘Sorry, I can't check you in’: Front desk clerk refuses to give demanding guest a room after they booked a reservation that went against hotel's credit card policy

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'It's too late now!': Mega-Kevin gets himself fired over a cup of free coffee

Jesse Kessenheimer

'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

'He lied in order to get me fired': Hotel clerk refuses housekeeping services for demanding guest, guest attempts to get him fired in response

‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

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Karen hotel guest has outburst over unanswered room service call': 'She then proceeds to take out her MOBILE PHONE, press 0 and show me how that is not dialing to our reception'

‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

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'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

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'The cake that got my coworker fired': 30 Bakers who had bad days in the kitchen

'The cake that got my coworker fired': 30 Bakers who had bad days in the kitchen

‘It felt good’: Supermarket employee gets fired on his birthday, so he hacks the new hi-tech soda vending machines and leaves his co-workers with 2-for-1 drinks

‘It felt good’: Supermarket employee gets fired on his birthday, so he hacks the new hi-tech soda vending machines and leaves his co-workers with 2-for-1 drinks

Former homeowner leaves behind fountain in backyard, new owners appalled after he demands it back 4 years later to gift to his wife: 'We're not a storage unit'

Former homeowner leaves behind fountain in backyard, new owners appalled after he demands it back 4 years later to gift to his wife: 'We're not a storage unit'

UPDATE: 25-year-old discovers roommates created separate group chat to complain about their "cheap" dinner habits: 'We were basically told that we're not good hosts'

UPDATE: 25-year-old discovers roommates created separate group chat to complain about their "cheap" dinner habits: 'We were basically told that we're not good hosts'

Company’s “No leaving break room during breaks” policy backfires as employees comply strictly, leaving managers scrambling during a work crisis: ‘I'm sorry but according to the rules YOU made, I can be terminated for completing your request’

Company’s “No leaving break room during breaks” policy backfires as employees comply strictly, leaving managers scrambling during a work crisis: ‘I'm sorry but according to the rules YOU made, I can be terminated for completing your request’

‘See you in court’: Customer demands mobile company lower their prices despite the terms of his contract, company rep forces customer to pay double as a response

‘See you in court’: Customer demands mobile company lower their prices despite the terms of his contract, company rep forces customer to pay double as a response

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