tales from the front desk

Advertisement

Nigh audit employee gets a taste of the spooky life when strange hotel guest repeatedly calls down at 4am to maniacally laugh and make strange requests

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

karens lobby guests hotel guest hotel front desk demanding tales from the front desk hotel room karens in the wild entitled hotels karen story karen entitled people - 37293829

'Just be a professional, okay?': Hotel front desk employee turns away impolite guest before he can even check in

Advertisement

'In which I prepare a trap': Non-guest trying to steal the complimentary breakfast at a hotel almost gets away with it, until he makes one thought-less mistake

'In which I prepare a trap': Non-guest trying to steal the complimentary breakfast at a hotel almost gets away with it, until he makes one thought-less mistake

Elna McHilderson

smells shift guests workplace-stories hotel guest jobs hotel job front desk work tales from the front desk hotel room workplace hotels food

'I look forward to seeing if she "reports" me': Hotel front desk worker searches hotel for mysterious food smell bugging just one visitor

‘Are you serious?’: Front desk clerk refuses to refund entitled guest whose ID and reservation don't match, guest throws a fit, leading manager to cave in and refund him anyway

‘Are you serious?’: Front desk clerk refuses to refund entitled guest whose ID and reservation don't match, guest throws a fit, leading manager to cave in and refund him anyway

Advertisement

UPDATE: Incompetent hospitality employee has a major boomer freakout on employee who filled her old position, walks out for a second time: ‘Bessie went boom again’

UPDATE: ‘Bessie the Breakfast Boomer’ is rehired in a different role, has a major freak out on employee who filled her old position and walks off the job, again

Guest demands discounted rate on last hotel room, only for the room to be booked while he attempts to bargain, leading to a dispute in the lobby: ‘You snooze you lose’

Guest demands discounted rate on last hotel room, only for the room to be booked while he attempts to bargain, leading to a dispute in the lobby: ‘You snooze you lose’

Entitled middle manager gets caught for excessive lateness when a night audit employee is wrongfully reprimanded for ‘excessive use of overtime’

Hotel employee is reprimanded by GM for ‘excessive use of overtime’ until documented punch times reveal that his middle manager was clocking in 1.5 hours late for every shift

Advertisement

karen attempts to commit credit card fraud using her mother's card, employee claps back but the entitled karen tries again the next day

‘Get bent, Janet’: Hotel customer attempts to rent a room with absent mother's credit card, employee flags her but she tries again the next day

customer support customer service workplace-stories talesfromretail job malicious compliance retail talesfromthefrontdesk work customers tales from the front desk customer workplace

Guest contacts hotel demanding cancelled reservation, but their story keeps changing becoming increasingly unbelievable: 'I tell him no. That is against policy as per my manager'

entitled doctor uses expired credit card for his hotel stay, assumed hotel is scamming him after they reach out several times to get him to pay his past-due debts

Prestigious doctor pays for $2000 hotel stay with expired credit card, then accuses hotel of stealing his money when employee reaches out about the past due bill

Advertisement

entitled Male Karen takes to repeatedly lying in order to get his selfish way, despite having been told my front desk employees his requests cannot be fulfilled

‘You're also a liar’: Male Karen refuses to take ‘no’ for an answer, demands to have hotel shuttle driver be his private chauffeur for his shopping excursions

'I can't just take your word for it': Entitled guest tries to check in under false name, front desk clerk refuses to comply, sparking heated debate in hotel lobby

'I can't just take your word for it': Entitled guest tries to check in under false name, front desk clerk refuses to comply, sparking heated debate in hotel lobby

'I know I paid already': Entitled Karen gets proven wrong after insisting that she paid for her hotel room in advance

'I know I paid already': Entitled Karen gets proven wrong after insisting that she paid for her hotel room in advance

Advertisement

male Karen customer berates employee because the system booked him for a suite that isn't open until 2025, continues to verbally harass her even though it wasn't her fault

‘You're useless anyway’: Entitled customer repeatedly scolds front desk employee, claims that "his" Presidential Suite was taken despite the room having been booked until 2025

male karen gets owned when he realizes that hotel is not liable for his damaged car, gets banned from the premises because of his treatment of hotel employees

‘The hotel is not liable for any damaged or missing property’: Male Karen threatens to sue front desk employee after his car is damaged in the wrong parking spot, gets banned from the premises as a result

Trending Now

Small business owner locks the adjacent daycare out of his parking lot after the manager of the daycare has his car towed for parking in theirs, causing chaos the next day when parents try to drop off their kids: 'I tell you the mayhem was well worth it'

Small business owner locks the adjacent daycare out of his parking lot after the manager of the daycare has his car towed for parking in theirs, causing chaos the next day when parents try to drop off their kids: 'I tell you the mayhem was well worth it'

50-year-old tries "quiet quitting" after achieving mid-level management goals, ends up quadrupling net worth: 'Focus on [the] minimum amount of work [and] delegate everything you possibly can'

50-year-old tries "quiet quitting" after achieving mid-level management goals, ends up quadrupling net worth: 'Focus on [the] minimum amount of work [and] delegate everything you possibly can'

Senior designer quits over 6 years of denied raises, refuses boss's demand to train less-experienced replacement when discovering she's earning $20K more than her salary for the same job: 'Willing to pay new employee significantly more than a loyal one'

Senior designer quits over 6 years of denied raises, refuses boss's demand to train less-experienced replacement when discovering she's earning $20K more than her salary for the same job: 'Willing to pay new employee significantly more than a loyal one'

Customer refuses to listen to store's policy, which forbids paying in nickels and dimes, cashier gets payback by giving her change back in cents only: ‘Money is money, right?’

Customer refuses to listen to store's policy, which forbids paying in nickels and dimes, cashier gets payback by giving her change back in cents only: ‘Money is money, right?’

Hiring manager demands candidate send a “thank-you video” to the team after their interview, candidate refuses: ‘That’s one way to filter out people with dignity’

Hiring manager demands candidate send a “thank-you video” to the team after their interview, candidate refuses: ‘That’s one way to filter out people with dignity’

Computer science student refuses to work on project with assigned group, submits AI-generated project that he can’t explain, professor forced to fail him, despite multiple warnings that he wasn't meeting any requirements: 'Complete lack of understanding'

Computer science student refuses to work on project with assigned group, submits AI-generated project that he can’t explain, professor forced to fail him, despite multiple warnings that he wasn't meeting any requirements: 'Complete lack of understanding'

Advertisement