tales from the front desk

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‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

‘You’re a grown woman, figure it out': Demanding guest blames hotel clerk for failing to book her room after she disappeared for days

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Karen hotel guest has outburst over unanswered room service call': 'She then proceeds to take out her MOBILE PHONE, press 0 and show me how that is not dialing to our reception'

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‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘I win’: Hotel employee outsmarts demanding guest, leading to an unplanned checkout and pricey journey home

‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

‘Give me a break…’: Hotel employees driven to breaking point by demanding guest who treats them like her personal nannies

'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

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Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

‘I don’t get paid enough for this…’: Hotel employee cheerfully kicks childish guest from the premises after guest tries to smash glass entry door

‘I don’t get paid enough for this…’: Hotel employee cheerfully kicks childish guest from the premises after guest tries to smash glass entry door

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'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

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‘Everyone has a problem with you’: Hotel worker quits after manager calls her into meeting to discuss why ‘she needs to be nicer' to team of employees

‘Everyone has a problem with you’: Hotel worker quits after manager calls her into meeting to discuss why ‘she needs to be nicer' to team of employees

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'How is your phone charger in here if you haven't entered the room?': Entitled man demands refund for hotel room that he claimed he didn't use

Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

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‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

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'I forcefully upsold them and made them pay double': Entitled guests demand refund from hotel manager for rooms booked at hotel next door

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'I got fired from a job I don't work': Manager fires guy from a job that isn't his after he doesn't listen to her because he doesn't work there

'I got fired from a job I don't work': Manager fires guy from a job that isn't his after he doesn't listen to her because he doesn't work there

Chef makes an effort to bake cakes for coworkers' birthdays, only to have none of them do anything for her birthday, she refuses to keep the tradition: ‘It's not worth the effort’

Chef makes an effort to bake cakes for coworkers' birthdays, only to have none of them do anything for her birthday, she refuses to keep the tradition: ‘It's not worth the effort’

"Unschooling" aunt hires 23-year-old niece to tutor her homeschooled 13 and 9-year-old children, doesn't like it when she's told that she's the problem: ‘She started crying, said she didn’t feel very supported, and hung up’

"Unschooling" aunt hires 23-year-old niece to tutor her homeschooled 13 and 9-year-old children, doesn't like it when she's told that she's the problem: ‘She started crying, said she didn’t feel very supported, and hung up’

Manager orders 23-year-old kitchen worker to stop helping with other tasks, causing restaurant to fall behind and customers to lose their temper: 'I’m only following his orders'

Manager orders 23-year-old kitchen worker to stop helping with other tasks, causing restaurant to fall behind and customers to lose their temper: 'I’m only following his orders'

Wealthy non-profit volunteer works for free for 15 months, then gets accused of inaccurately reporting his hours, so he sends a $60,000 invoice to HR: ‘I didn't need the money, so I never billed for my hours’

Wealthy non-profit volunteer works for free for 15 months, then gets accused of inaccurately reporting his hours, so he sends a $60,000 invoice to HR: ‘I didn't need the money, so I never billed for my hours’

Mom gets mad at uncle for enforcing the rules of his house with her 11-year-old son while the boy is staying with him and not letting him keep his PS5 in his room, and making him share with his cousins: 'He just didn't want to share the system'

Mom gets mad at uncle for enforcing the rules of his house with her 11-year-old son while the boy is staying with him and not letting him keep his PS5 in his room, and making him share with his cousins: 'He just didn't want to share the system'

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