tales from the front desk

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'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

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‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

‘I don’t get paid enough for this…’: Hotel employee cheerfully kicks childish guest from the premises after guest tries to smash glass entry door

‘I don’t get paid enough for this…’: Hotel employee cheerfully kicks childish guest from the premises after guest tries to smash glass entry door

'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

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‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

‘Everyone has a problem with you’: Hotel worker quits after manager calls her into meeting to discuss why ‘she needs to be nicer' to team of employees

‘Everyone has a problem with you’: Hotel worker quits after manager calls her into meeting to discuss why ‘she needs to be nicer' to team of employees

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'How is your phone charger in here if you haven't entered the room?': Entitled man demands refund for hotel room that he claimed he didn't use

Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

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'I forcefully upsold them and made them pay double': Entitled guests demand refund from hotel manager for rooms booked at hotel next door

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

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'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

'This lady filmed me': Karen accuses hotel housekeeping of stealing her daughter's things, tries to get front desk agent fired

'This lady filmed me': Hotel guest falsely accuses housekeeping of stealing her daughter's things, tries to get front desk agent fired

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'He announced loudly that she either move or get off': Bus driver stands up for parents when entitled passenger thinks her groceries deserve the stroller spot more than their kid

'He announced loudly that she either move or get off': Bus driver stands up for parents when entitled passenger thinks her groceries deserve the stroller spot more than their kid

Cashier confronts hair salon customer who won't tip on $950 styling: 'She told me I am not welcome back'

Cashier confronts hair salon customer who won't tip on $950 styling: 'She told me I am not welcome back'

Parents demand 16-year-old treat his 12-year-old stepsister the same as his 13 and 11-year-old sisters: 'He said my stepsister could be my chosen sister and instead I act like she's a lesser one'

Parents demand 16-year-old treat his 12-year-old stepsister the same as his 13 and 11-year-old sisters: 'He said my stepsister could be my chosen sister and instead I act like she's a lesser one'

Brother asks for $100,000 to help with his custody battle despite his lawyer's insistence that he not: 'He also said there is no way he could pay it back'

Brother asks for $100,000 to help with his custody battle despite his lawyer's insistence that he not: 'He also said there is no way he could pay it back'

'Didn't she cross the line first by ditching me in a foreign country?': 30-year-old friend kicks 29-year-old woman out of the car during road trip and continues without her, woman cancels friend's flight home that she paid for

'Didn't she cross the line first by ditching me in a foreign country?': 30-year-old friend kicks 29-year-old woman out of the car during road trip and continues without her, woman cancels friend's flight home that she paid for

Employee keeps doing entitled coworker's work, gets even by keeping her from taking her break: 'She's just itching to run out of here, but she can't leave'

Employee keeps doing entitled coworker's work, gets even by keeping her from taking her break: 'She's just itching to run out of here, but she can't leave'

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