tales from the front desk

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Hotel guest attempts to rig the system by claiming he didn't check in and demanding a refund, front desk clerk calls on his bluff: 'I can prove you are lying'

Hotel guest attempts to rig the system by claiming he didn't check in and demanding a refund, front desk clerk calls on his bluff: 'I can prove you are lying'

Employee deals with male karen who throws dirty towel at him, even though his room was cleaned during his multiple day stay

Male Karen throws his dirty towel at front desk employee because housekeepers had left for the night after a busy weekend: ‘We're short staffed’

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'[An] epiphany of humility': Disgruntled hotel guest keeps calling with Karen-level complaints, eventually calls back to apologize leaving the employee amazed

'[An] epiphany of humility': Disgruntled hotel guest keeps calling with Karen-level complaints, eventually calls back to apologize leaving the employee amazed

Elna McHilderson

Employee blamed for system outage out of his authority, resigns after being told to hand write why he messed up

Angry employee is blamed by boss for unavoidable system outage, resigns after being reprimanded: ‘I refuse to be treated like a child’

'She doesn’t take this answer well': Hotel front desk worker faces off with dozens of executives and their assistants for yearly Board of Directors meeting

'She doesn’t take this answer well': Hotel front desk worker faces off with dozens of executives and their assistants for yearly Board of Directors meeting

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Entitled hotel guest demands immediate service despite clerk having to leave desk to help another guest, leading to a dispute in the lobby: ‘What is your problem?’

Entitled hotel guest demands immediate service despite clerk having to leave desk to help another guest, leading to a dispute in the lobby: ‘What is your problem?’

'The hotel is sold out': Karen lies about booking reservation, demands refund, front desk agent doesn't fall for her tomfoolery

'The hotel is sold out': Karen lies about booking reservation, demands refund, front desk agent doesn't fall for her tomfoolery

‘Please leave!’: Employee flees to new city to escape former boss only to be met by an unexpected visit at new workplace

‘Please leave!’: Employee flees to new city to escape former boss only to be met by an unexpected visit at new workplace

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'Nothing slowed this man down but other customers putting him in his place': Entitled Boomer claims he has a medical condition and can't wait in line, waiting customers stand up for employees

Difficult Male Karen throws tantrum at hotel front desk over providing proof of identification: 'Nobody else ever IDs me!'

Difficult Male Karen throws tantrum at hotel front desk over providing proof of identification: 'Nobody else ever IDs me!'

Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

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'Bride kicked out of her own wedding': Bride falls off boat, groom ditches her, she's left wandering the hotel lobby

'Bride kicked out of her own wedding': Bride falls off boat, groom ditches her, she's left wandering the hotel lobby

‘You should’ve read the terms and conditions': Hotel clerk refuses to give guest their money back after they try to cancel a non-refundable room, guest demands compensation

‘You should’ve read the terms and conditions': Hotel clerk refuses to give guest their money back after they try to cancel a non-refundable room, guest demands compensation

Hotel guest demands full refund after positive experience, boasting 'I always get my way'

Hotel guest demands full refund after positive experience, boasting 'I always get my way'

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'I tried to warn someone... they never listen': Beach town tourist refuses to pay hotel bill, calls front desk to gloat

'I tried to warn someone... they never listen': Beach town tourist refuses to pay hotel bill, calls front desk to gloat

'You can't stay here': Hotel guest demands to sleep in the lobby after she arrives a day early, front desk refuses and cancels her reservation

'You can't stay here': Hotel guest demands to sleep in the lobby after she arrives a day early, front desk refuses and cancels her reservation

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'Haven't laughed that hard in very long': Neighbor catches local teens on camera stealing and damaging his veggie garden, replaces produce with Carolina Reaper and Birdseye chillies as a deterrent, amused while watching their fiery reaction to eating them

'Haven't laughed that hard in very long': Neighbor catches local teens on camera stealing and damaging his veggie garden, replaces produce with Carolina Reaper and Birdseye chillies as a deterrent, amused while watching their fiery reaction to eating them

CEO rejects job candidate, claiming it's due to their failure to list any weaknesses, job candidate accuses CEO of being a bad interviewer: ‘Working with him sounds exhausting’

CEO rejects job candidate, claiming it's due to their failure to list any weaknesses, job candidate accuses CEO of being a bad interviewer: ‘Working with him sounds exhausting’

Petty bakery manager ignores employee's input during graduation weekend, resulting in $1000 loss and 19 free cakes given to customers for free: 'Jill got demoted'

Petty bakery manager ignores employee's input during graduation weekend, resulting in $1000 loss and 19 free cakes given to customers for free: 'Jill got demoted'

'Management was shocked': Boss writes employee up for discussing burnout in meetings, HR gives worker seven weeks of paid leave for burnout

'Management was shocked': Boss writes employee up for discussing burnout in meetings, HR gives worker seven weeks of paid leave for burnout

Company introduces new "security badges" which track employee movements, productivity, and even bathroom breaks, employees cease all communication to management, leading to production issues: 'Cost the company $50k in repairs and lost production'

Company introduces new "security badges" which track employee movements, productivity, and even bathroom breaks, employees cease all communication to management, leading to production issues: 'Cost the company $50k in repairs and lost production'

HOA sends non-HOA homeowner a letter demanding her to follow all HOA rules because her home's previous owner agreed to do so: ‘[They said] I still have to follow them’

HOA sends non-HOA homeowner a letter demanding her to follow all HOA rules because her home's previous owner agreed to do so: ‘[They said] I still have to follow them’

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