tales from the front desk

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'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

'You trippin bro...': Guest ignores hotel policy, demanding nonexistent membership points from fed up employee

Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

Hotel worker fired for using multiple guests' credit card information: '[His] manager just exploded in anger'

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‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

‘This is a major violation’: Hotel might face $70 million fine after employee discovers they keep guests' credit cards in system after they leave

‘I don’t get paid enough for this…’: Hotel employee cheerfully kicks childish guest from the premises after guest tries to smash glass entry door

‘I don’t get paid enough for this…’: Hotel employee cheerfully kicks childish guest from the premises after guest tries to smash glass entry door

'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

'Either pay with credit card or leave': Hotel clerk refuses to accept guest's cash payment, demanding he pay only with card

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‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

‘This is your last warning…’: Guest gets kicked out of hotel at 1am following 'towel dispute'

‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

‘I can’t give you a key to someone else's room': Guest demands access to hotel room despite reservation not being under his name, front desk clerk refuses to give him a key, leading to a dispute

‘Everyone has a problem with you’: Hotel worker quits after manager calls her into meeting to discuss why ‘she needs to be nicer' to team of employees

‘Everyone has a problem with you’: Hotel worker quits after manager calls her into meeting to discuss why ‘she needs to be nicer' to team of employees

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'How is your phone charger in here if you haven't entered the room?': Entitled man demands refund for hotel room that he claimed he didn't use

Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

Front desk clerks discuss ‘well-travelled individuals’ who are actually just entitled

‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

‘We have a water outage': Hotel hit by water outage due to weather, hotel guests turn to front desk clerk

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'I forcefully upsold them and made them pay double': Entitled guests demand refund from hotel manager for rooms booked at hotel next door

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

'We had to charge them about $7K': Hotel workers share their worst housekeeping cleanup stories

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

‘You need to pay before I give you the room’: Hotel guest's card gets declined, front desk clerk refuses to check him in

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'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

'Don't talk to him like that': Entitled guest gets kicked out by hotel manager after she barks at another guest to 'wait his turn'

'This lady filmed me': Karen accuses hotel housekeeping of stealing her daughter's things, tries to get front desk agent fired

'This lady filmed me': Hotel guest falsely accuses housekeeping of stealing her daughter's things, tries to get front desk agent fired

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20-year-old gets back at father who kicked them out at 18: 'My parents... started apologizing profusely'

20-year-old gets back at father who kicked them out at 18: 'My parents... started apologizing profusely'

‘What do you want from me?’: Employee hands in their 2-week notice, only for boss to refuse to accept it without being provided with reasons for the resignation

‘What do you want from me?’: Employee hands in their 2-week notice, only for boss to refuse to accept it without being provided with reasons for the resignation

HR tells veteran barge tower not to be "inflexible" and to listen to their ideas of their younger crew members, they step back and watch things unravel: 'I was told I should listen to crew and perhaps I could learn some "new and improved" ways to towboat'

HR tells veteran barge tower not to be "inflexible" and to listen to their ideas of their younger crew members, they step back and watch things unravel: 'I was told I should listen to crew and perhaps I could learn some "new and improved" ways to towboat'

16-year-old gets schooled on airplane etiquette by fellow passengers: 'Perfectly deserved revenge'

16-year-old gets schooled on airplane etiquette by fellow passengers: 'Perfectly deserved revenge'

House flipper confronts neighbor over 9 inches of fence space, homeowner maliciously complies: 'Anne showed up at my front door with a stack of papers and asked me if I was going to pay her'

House flipper confronts neighbor over 9 inches of fence space, homeowner maliciously complies: 'Anne showed up at my front door with a stack of papers and asked me if I was going to pay her'

16-year-old puts presumptuous stepmother in her place after she demands to be called “mom”: 'She said that she's my mom because she's at home with me every day and is married to my dad'

16-year-old puts presumptuous stepmother in her place after she demands to be called “mom”: 'She said that she's my mom because she's at home with me every day and is married to my dad'

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