tales from the front desk

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Employee blamed for system outage out of his authority, resigns after being told to hand write why he messed up

Angry employee is blamed by boss for unavoidable system outage, resigns after being reprimanded: ‘I refuse to be treated like a child’

'She doesn’t take this answer well': Hotel front desk worker faces off with dozens of executives and their assistants for yearly Board of Directors meeting

'She doesn’t take this answer well': Hotel front desk worker faces off with dozens of executives and their assistants for yearly Board of Directors meeting

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Entitled hotel guest demands immediate service despite clerk having to leave desk to help another guest, leading to a dispute in the lobby: ‘What is your problem?’

Entitled hotel guest demands immediate service despite clerk having to leave desk to help another guest, leading to a dispute in the lobby: ‘What is your problem?’

'The hotel is sold out': Karen lies about booking reservation, demands refund, front desk agent doesn't fall for her tomfoolery

'The hotel is sold out': Karen lies about booking reservation, demands refund, front desk agent doesn't fall for her tomfoolery

‘Please leave!’: Employee flees to new city to escape former boss only to be met by an unexpected visit at new workplace

‘Please leave!’: Employee flees to new city to escape former boss only to be met by an unexpected visit at new workplace

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'Nothing slowed this man down but other customers putting him in his place': Entitled Boomer claims he has a medical condition and can't wait in line, waiting customers stand up for employees

Difficult Male Karen throws tantrum at hotel front desk over providing proof of identification: 'Nobody else ever IDs me!'

Difficult Male Karen throws tantrum at hotel front desk over providing proof of identification: 'Nobody else ever IDs me!'

Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

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'Bride kicked out of her own wedding': Bride falls off boat, groom ditches her, she's left wandering the hotel lobby

'Bride kicked out of her own wedding': Bride falls off boat, groom ditches her, she's left wandering the hotel lobby

‘You should’ve read the terms and conditions': Hotel clerk refuses to give guest their money back after they try to cancel a non-refundable room, guest demands compensation

‘You should’ve read the terms and conditions': Hotel clerk refuses to give guest their money back after they try to cancel a non-refundable room, guest demands compensation

Hotel guest demands full refund after positive experience, boasting 'I always get my way'

Hotel guest demands full refund after positive experience, boasting 'I always get my way'

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'I tried to warn someone... they never listen': Beach town tourist refuses to pay hotel bill, calls front desk to gloat

'I tried to warn someone... they never listen': Beach town tourist refuses to pay hotel bill, calls front desk to gloat

'You can't stay here': Hotel guest demands to sleep in the lobby after she arrives a day early, front desk refuses and cancels her reservation

'You can't stay here': Hotel guest demands to sleep in the lobby after she arrives a day early, front desk refuses and cancels her reservation

‘I’m just doing my job': Guest tries to get hotel employee fired during work trip, guest's boss finds out and fires them instead

‘I’m just doing my job': Guest tries to get hotel employee fired during work trip, guest's boss finds out and fires them instead

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'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

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Engineer passed over for promotion for their own direct reports, instead up-skills himself on the job, uses those skills to land a better job with 3x the pay: 'I developed skills on the company dime that got me a >100% raise at another company'

Engineer passed over for promotion for their own direct reports, instead up-skills himself on the job, uses those skills to land a better job with 3x the pay: 'I developed skills on the company dime that got me a >100% raise at another company'

32-year-old carpenter fixes her older neighbor’s broken fence secretly at night so he won’t feel embarrassed just for others in the neighborhood to criticize her actions: ‘I didn’t do it for credit; I just wanted him to feel capable and happy’

32-year-old carpenter fixes her older neighbor’s broken fence secretly at night so he won’t feel embarrassed just for others in the neighborhood to criticize her actions: ‘I didn’t do it for credit; I just wanted him to feel capable and happy’

58-year-old employee gets let go, the rest of the department leaves, HR begs for employee to come back 4 months later: 'That's not going to work for me'

58-year-old employee gets let go, the rest of the department leaves, HR begs for employee to come back 4 months later: 'That's not going to work for me'

31-year-old pregnant coworker Sarah tries to take a front parking spot from a colleague with a knee problem, leading to office drama and HR intervention: ‘I felt guilty, but I stood my ground’

31-year-old pregnant coworker Sarah tries to take a front parking spot from a colleague with a knee problem, leading to office drama and HR intervention: ‘I felt guilty, but I stood my ground’

26+ year grocery store employee calls out "micromanagers" by name in company-wide email: 'The working conditions are so bad I don't even want to be here myself'

26+ year grocery store employee calls out "micromanagers" by name in company-wide email: 'The working conditions are so bad I don't even want to be here myself'

Boss schedules meeting with HR to discuss employee's attitude after they say "no" to increased workload for the first time ever in 2 years: 'So now we have a meeting scheduled with HR to talk about it'

Boss schedules meeting with HR to discuss employee's attitude after they say "no" to increased workload for the first time ever in 2 years: 'So now we have a meeting scheduled with HR to talk about it'

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