tales from the front desk

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male Karen customer berates employee because the system booked him for a suite that isn't open until 2025, continues to verbally harass her even though it wasn't her fault

‘You're useless anyway’: Entitled customer repeatedly scolds front desk employee, claims that "his" Presidential Suite was taken despite the room having been booked until 2025

male karen gets owned when he realizes that hotel is not liable for his damaged car, gets banned from the premises because of his treatment of hotel employees

‘The hotel is not liable for any damaged or missing property’: Male Karen threatens to sue front desk employee after his car is damaged in the wrong parking spot, gets banned from the premises as a result

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wild karen yells at front desk employee about outrageous requests, gets served when he revokes her discount

‘Ma'am you have the lowest rate on the property this evening’: Karen customer repeatedly berates hotel employee with outrageous requests, employee claps back hard

Hotel guest attempts to rig the system by claiming he didn't check in and demanding a refund, front desk clerk calls on his bluff: 'I can prove you are lying'

Hotel guest attempts to rig the system by claiming he didn't check in and demanding a refund, front desk clerk calls on his bluff: 'I can prove you are lying'

Employee deals with male karen who throws dirty towel at him, even though his room was cleaned during his multiple day stay

Male Karen throws his dirty towel at front desk employee because housekeepers had left for the night after a busy weekend: ‘We're short staffed’

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'[An] epiphany of humility': Disgruntled hotel guest keeps calling with Karen-level complaints, eventually calls back to apologize leaving the employee amazed

'[An] epiphany of humility': Disgruntled hotel guest keeps calling with Karen-level complaints, eventually calls back to apologize leaving the employee amazed

Elna McHilderson

Employee blamed for system outage out of his authority, resigns after being told to hand write why he messed up

Angry employee is blamed by boss for unavoidable system outage, resigns after being reprimanded: ‘I refuse to be treated like a child’

'She doesn’t take this answer well': Hotel front desk worker faces off with dozens of executives and their assistants for yearly Board of Directors meeting

'She doesn’t take this answer well': Hotel front desk worker faces off with dozens of executives and their assistants for yearly Board of Directors meeting

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Entitled hotel guest demands immediate service despite clerk having to leave desk to help another guest, leading to a dispute in the lobby: ‘What is your problem?’

Entitled hotel guest demands immediate service despite clerk having to leave desk to help another guest, leading to a dispute in the lobby: ‘What is your problem?’

'The hotel is sold out': Karen lies about booking reservation, demands refund, front desk agent doesn't fall for her tomfoolery

'The hotel is sold out': Karen lies about booking reservation, demands refund, front desk agent doesn't fall for her tomfoolery

‘Please leave!’: Employee flees to new city to escape former boss only to be met by an unexpected visit at new workplace

‘Please leave!’: Employee flees to new city to escape former boss only to be met by an unexpected visit at new workplace

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customer service employee drama job malicious compliance retail work customers tales from the front desk petty revenge baby boomers boomers entitled reddit thread Reddit entitled people - 35367941

'Nothing slowed this man down but other customers putting him in his place': Entitled Boomer claims he has a medical condition and can't wait in line, waiting customers stand up for employees

Difficult Male Karen throws tantrum at hotel front desk over providing proof of identification: 'Nobody else ever IDs me!'

Difficult Male Karen throws tantrum at hotel front desk over providing proof of identification: 'Nobody else ever IDs me!'

Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

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'Bride kicked out of her own wedding': Bride falls off boat, groom ditches her, she's left wandering the hotel lobby

'Bride kicked out of her own wedding': Bride falls off boat, groom ditches her, she's left wandering the hotel lobby

‘You should’ve read the terms and conditions': Hotel clerk refuses to give guest their money back after they try to cancel a non-refundable room, guest demands compensation

‘You should’ve read the terms and conditions': Hotel clerk refuses to give guest their money back after they try to cancel a non-refundable room, guest demands compensation

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Job applicant walks out of interview before it starts after waiting for 30+ minutes, but not before giving the hiring manager a piece of his mind: 'My time [is] more valuable than this!'

Job applicant walks out of interview before it starts after waiting for 30+ minutes, but not before giving the hiring manager a piece of his mind: 'My time [is] more valuable than this!'

Employee double-checks a grant detail to prove his right, accidentally uncovers widespread legal noncompliance that everyone in the organization ignored for years: ‘This entire situation happened because I wasn’t about to let someone tell me I’m wrong’

Employee double-checks a grant detail to prove his right, accidentally uncovers widespread legal noncompliance that everyone in the organization ignored for years: ‘This entire situation happened because I wasn’t about to let someone tell me I’m wrong’

VP demands employee inform coworker about her termination "by noon", despite coworker being on approved medical leave and set to have surgery that day, VP claims to be unaware of her leave: 'It would look like we're retaliating for her taking leave'

VP demands employee inform coworker about her termination "by noon", despite coworker being on approved medical leave and set to have surgery that day, VP claims to be unaware of her leave: 'It would look like we're retaliating for her taking leave'

Boss cuts 22-year-old sandwich shop worker's hours after he helps train new hire: 'I went from working 30+ hours a week to working less than 15'

Boss cuts 22-year-old sandwich shop worker's hours after he helps train new hire: 'I went from working 30+ hours a week to working less than 15'

10 Managers who were surprised when their best employees quit on the spot: 'A guy left on his 15-minute break... and just never came back'

10 Managers who were surprised when their best employees quit on the spot: 'A guy left on his 15-minute break... and just never came back'

10+ Managers who got even with entitled customers: 'I loved... being able to say "I am the manager"'

10+ Managers who got even with entitled customers: 'I loved... being able to say "I am the manager"'

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