tales from the front desk

'She doesn’t take this answer well': Hotel front desk worker faces off with dozens of executives and their assistants for yearly Board of Directors meeting

Remy Millisky

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Entitled hotel guest demands immediate service despite clerk having to leave desk to help another guest, leading to a dispute in the lobby: ‘What is your problem?’

Bar Mor Hazut

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'The hotel is sold out': Karen lies about booking reservation, demands refund, front desk agent doesn't fall for her tomfoolery

Ben Weiss

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‘Please leave!’: Employee flees to new city to escape former boss only to be met by an unexpected visit at new workplace

SiennaIvy

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'Nothing slowed this man down but other customers putting him in his place': Entitled Boomer claims he has a medical condition and can't wait in line, waiting customers stand up for employees

Isabella Penn

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Difficult Male Karen throws tantrum at hotel front desk over providing proof of identification: 'Nobody else ever IDs me!'

Ben Weiss

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Demanding guest gets banned from hotel after messing with the front desk clerk over a credit card mix-up

SiennaIvy

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'Bride kicked out of her own wedding': Bride falls off boat, groom ditches her, she's left wandering the hotel lobby

Ben Weiss

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‘You should’ve read the terms and conditions': Hotel clerk refuses to give guest their money back after they try to cancel a non-refundable room, guest demands compensation

Bar Mor Hazut

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Hotel guest demands full refund after positive experience, boasting 'I always get my way'

SiennaIvy

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'I tried to warn someone... they never listen': Beach town tourist refuses to pay hotel bill, calls front desk to gloat

Remy Millisky

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'You can't stay here': Hotel guest demands to sleep in the lobby after she arrives a day early, front desk refuses and cancels her reservation

Bar Mor Hazut

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‘I’m just doing my job': Guest tries to get hotel employee fired during work trip, guest's boss finds out and fires them instead

EleonoraB

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'We have documentation': Hotel guest charged $500 after he didn't show up for his reservation, then expects employee to pay for his mistake

EleonoraB

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'I'm just doing my job...': Hotel clerk pushed to the brink after wife demands access to husband’s hotel room despite not being listed on the booking confirmation and refusing to verify her marital status

SiennaIvy

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‘They refused to admit their mistake’: Hotel guests' reservation gets canceled due to failed credit card transaction, they demand front desk clerk give them a discounted room

Bar Mor Hazut

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