tales from the front desk

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‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

Elna McHilderson

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

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'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

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'His hand pauses in midair': Front desk attendant gets scolded for using his phone at work, instead he maliciously complies with company policy by wasting other precious office resources

Jesse Kessenheimer

Entitled hotel guest throws childish tantrum when things don't go his way despite receiving a full refund for his stay, employee cannot believe their eyes

‘YOU are ruining everything’: Entitled guest throws ultimate temper tantrum when hotel's hot water supply is shut off due to a suspected gas leak, employee is dumbfounded

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Front desk clerk refuses to waive cancellation fee after entitled guest books room through 3rd party website, despite being told the hotel is fully booked: ‘She stormed out’

Front desk clerk refuses to waive cancellation fee after entitled guest books room through 3rd party website, despite being told the hotel is fully booked: ‘She stormed out’

Nigh audit employee gets a taste of the spooky life when strange hotel guest repeatedly calls down at 4am to maniacally laugh and make strange requests

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

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'Just be a professional, okay?': Hotel front desk employee turns away impolite guest before he can even check in

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'In which I prepare a trap': Non-guest trying to steal the complimentary breakfast at a hotel almost gets away with it, until he makes one thought-less mistake

'In which I prepare a trap': Non-guest trying to steal the complimentary breakfast at a hotel almost gets away with it, until he makes one thought-less mistake

Elna McHilderson

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'I look forward to seeing if she "reports" me': Hotel front desk worker searches hotel for mysterious food smell bugging just one visitor

‘Are you serious?’: Front desk clerk refuses to refund entitled guest whose ID and reservation don't match, guest throws a fit, leading manager to cave in and refund him anyway

‘Are you serious?’: Front desk clerk refuses to refund entitled guest whose ID and reservation don't match, guest throws a fit, leading manager to cave in and refund him anyway

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UPDATE: Incompetent hospitality employee has a major boomer freakout on employee who filled her old position, walks out for a second time: ‘Bessie went boom again’

UPDATE: ‘Bessie the Breakfast Boomer’ is rehired in a different role, has a major freak out on employee who filled her old position and walks off the job, again

Guest demands discounted rate on last hotel room, only for the room to be booked while he attempts to bargain, leading to a dispute in the lobby: ‘You snooze you lose’

Guest demands discounted rate on last hotel room, only for the room to be booked while he attempts to bargain, leading to a dispute in the lobby: ‘You snooze you lose’

Entitled middle manager gets caught for excessive lateness when a night audit employee is wrongfully reprimanded for ‘excessive use of overtime’

Hotel employee is reprimanded by GM for ‘excessive use of overtime’ until documented punch times reveal that his middle manager was clocking in 1.5 hours late for every shift

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karen attempts to commit credit card fraud using her mother's card, employee claps back but the entitled karen tries again the next day

‘Get bent, Janet’: Hotel customer attempts to rent a room with absent mother's credit card, employee flags her but she tries again the next day

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Guest contacts hotel demanding cancelled reservation, but their story keeps changing becoming increasingly unbelievable: 'I tell him no. That is against policy as per my manager'

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Neighbor tries to evict homeowner from their own driveway by putting up a ‘tow away zone’ sign, homeowner parks there anyway, tow driver refuses to get involved: ‘I knew it was going to escalate’

Neighbor tries to evict homeowner from their own driveway by putting up a ‘tow away zone’ sign, homeowner parks there anyway, tow driver refuses to get involved: ‘I knew it was going to escalate’

Employee takes an interview from a competitor, CEO finds out, employee gets fired: 'I'm honestly baffled by the situation'

Employee takes an interview from a competitor, CEO finds out, employee gets fired: 'I'm honestly baffled by the situation'

Identical twin sister decides to start a life of her own after her parents encouraged an unhealthy, codependent familial relationship for years, family implodes as a result: ‘I just can't be enmeshed with her for the rest of my life’

Identical twin sister decides to start a life of her own after her parents encouraged an unhealthy, codependent familial relationship for years, family implodes as a result: ‘I just can't be enmeshed with her for the rest of my life’

31-year-old woman shares 8-part saga about entitled old neighbor who thinks she owns the entire building: 'I repeated that this was my home and she couldn’t walk in whenever she wanted'

31-year-old woman shares 8-part saga about entitled old neighbor who thinks she owns the entire building: 'I repeated that this was my home and she couldn’t walk in whenever she wanted'

‘It took her from $60,000 to $110,000’: Underpaid office manager leaves a small firm, lands a new $110k job with real benefits, while old boss melts down, admits he underpaid her for years, and still loses her

‘It took her from $60,000 to $110,000’: Underpaid office manager leaves a small firm, lands a new $110k job with real benefits, while old boss melts down, admits he underpaid her for years, and still loses her

Employee's colleagues fail to respond to their emails, Microsoft Teams chats, and other methods of communication, sparking a discussion about non-communicative coworkers in the workplace: ‘I can walk into their offices and scream it at them I guess…’

Employee's colleagues fail to respond to their emails, Microsoft Teams chats, and other methods of communication, sparking a discussion about non-communicative coworkers in the workplace: ‘I can walk into their offices and scream it at them I guess…’

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