tales from the front desk

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Manager claims employee is lying about getting stuck in the snow en route to work, admits she left work to try and catch employee red-handed: ‘I sent [her] proof’

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Hotel quiet fires porter over scheduling conflicts, they refuse to return their uniform when their boss demands it back: 'You want your uniform back? Come and get it'

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‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

Elna McHilderson

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‘Florida isn't supposed to be cold!’: Entitled hotel customers demand refunds for their stays due to inclement weather, employee refuses to comply

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

Elna McHilderson

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‘The bigger the sign, the less people will read it’: 20+ Employees recount their most hysterical ‘guests who can't read signs’ stories

‘The bigger the sign, the less people will read it’: Front desk employees recount their most hysterically funny ‘guests who can't read signs’ stories

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

Elna McHilderson

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

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'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

Elna McHilderson

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

Elna McHilderson

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'Guest demanded a room upgrade because "their aura didn't vibe" with the one they booked': 20+ Hotel receptionists who bit their tongues as guests asked for the most ridiculous requests

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‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

Elna McHilderson

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

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'His hand pauses in midair': Front desk attendant gets scolded for using his phone at work, instead he maliciously complies with company policy by wasting other precious office resources

Jesse Kessenheimer

Entitled hotel guest throws childish tantrum when things don't go his way despite receiving a full refund for his stay, employee cannot believe their eyes

‘YOU are ruining everything’: Entitled guest throws ultimate temper tantrum when hotel's hot water supply is shut off due to a suspected gas leak, employee is dumbfounded

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Employee demands to be fired after company shifts from fully remote work to 3 days from the new office, boss agrees: 'I will not work a single day from this box'

Employee demands to be fired after company shifts from fully remote work to 3 days from the new office, boss agrees: 'I will not work a single day from this box'

'I told her if it's that important, pay me overtime': Marketing employee refuses to work unpaid overtime, boss tries to guilt-trip him with the “we’re family” approach, he stands up to her, but is abruptly fired days later by HR for "cultural fit issues"

'I told her if it's that important, pay me overtime': Marketing employee refuses to work unpaid overtime, boss tries to guilt-trip him with the “we’re family” approach, he stands up to her, but is abruptly fired days later by HR for "cultural fit issues"

Engineer files HR report after her male boss expects her to handle admin tasks mid-presentation because: ‘Come on, it's not that hard. Women are naturally better at this stuff anyway’

Engineer files HR report after her male boss expects her to handle admin tasks mid-presentation because: ‘Come on, it's not that hard. Women are naturally better at this stuff anyway’

15+ Job candidates who didn't impress their interviewers at all: 'He's brought his baby with him to an interview'

15+ Job candidates who didn't impress their interviewers at all: 'He's brought his baby with him to an interview'

Team working 50 hours per week all quit at the same time: 'If there's anything we can do to keep you, let me know'

Team working 50 hours per week all quit at the same time: 'If there's anything we can do to keep you, let me know'

‘Hire me and then I will fix it’: Job candidate finds a bug in company’s data dashboard during the interview, hiring manager demands they provide notes on how to fix the issue

‘Hire me and then I will fix it’: Job candidate finds a bug in company’s data dashboard during the interview, hiring manager demands they provide notes on how to fix the issue

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