tales from the front desk

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Sisters debate whether to book hotel through a 3rd party or direct, busy front desk proves who's right: ‘Sometimes big sis DOES know what she is talking about.’

Elna McHilderson

‘Anywhoodles, I told the GM I’m done': Family-owned hotel blames everything on the only non-family-member employee, finally quits after the ‘last straw’

‘Anywhoodles, I told the GM I’m done': Family-owned hotel blames everything on the only non-family-member employee, finally quits after the ‘last straw’

Elna McHilderson

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‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

Elna McHilderson

‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

Elna McHilderson

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Manager schedules ‘mandatory’ staff meeting during the day, night shift employee shows up in sleepwear to send him a message: ’[It] cut into my sleep schedule’

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Manager claims employee is lying about getting stuck in the snow en route to work, admits she left work to try and catch employee red-handed: ‘I sent [her] proof’

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Hotel quiet fires porter over scheduling conflicts, they refuse to return their uniform when their boss demands it back: 'You want your uniform back? Come and get it'

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

Elna McHilderson

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‘Florida isn't supposed to be cold!’: Entitled hotel customers demand refunds for their stays due to inclement weather, employee refuses to comply

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

Elna McHilderson

‘The bigger the sign, the less people will read it’: 20+ Employees recount their most hysterical ‘guests who can't read signs’ stories

‘The bigger the sign, the less people will read it’: Front desk employees recount their most hysterically funny ‘guests who can't read signs’ stories

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‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

Elna McHilderson

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

Elna McHilderson

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'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

Elna McHilderson

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'Guest demanded a room upgrade because "their aura didn't vibe" with the one they booked': 20+ Hotel receptionists who bit their tongues as guests asked for the most ridiculous requests

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Professional butcher gets back at his boss 5 years after he stole his paternity pay: ‘When I left that shop, I had the biggest grin on my face’

Professional butcher gets back at his boss 5 years after he stole his paternity pay: ‘When I left that shop, I had the biggest grin on my face’

Boss ignored employee for their two weeks' notice period, waits until an hour before their last shift ends to send them tasks, employee simply leaves: ‘Radio silence’

Boss ignored employee for their two weeks' notice period, waits until an hour before their last shift ends to send them tasks, employee simply leaves: ‘Radio silence’

Union electrician spitefully applies to low-wage jobs requiring expert skills to waste unjust employers' time in interviews

Union electrician spitefully applies to low-wage jobs requiring expert skills to waste unjust employers' time in interviews

'I’ll do it later': 22-year-old daughter starts treating 58-year-old farmer dad like a child after 22 years of him failing to do what he said he will

'I’ll do it later': 22-year-old daughter starts treating 58-year-old farmer dad like a child after 22 years of him failing to do what he said he will

Woman refuses to babysit best friend's kids so their father can watch a World Cup match at a bar: 'I'm here for you, not for him'

Woman refuses to babysit best friend's kids so their father can watch a World Cup match at a bar: 'I'm here for you, not for him'

35-year-old man insists on sharing authorship of a book he didn't write with his 33-year-old girlfriend: 'Were not even on the same lease yet and he wants to be on the spine of a book that took me four and a half years to write'

35-year-old man insists on sharing authorship of a book he didn't write with his 33-year-old girlfriend: 'Were not even on the same lease yet and he wants to be on the spine of a book that took me four and a half years to write'

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