tales from the front desk

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Entitled customer books hotel reservation with an invalid credit card, then throws a fit when the front desk employee cancels their reservation: ‘We aren't a charity, we are a business’

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‘"Ma'am, I'm sorry but I do not work at McDonald's"’: Hungry hotel guest repeatedly asks front desk employee how much her McDonald's delivery order will cost, management chews out employee for being unhelpful

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Miami hotel clerk refuses to reimburse guest after her clothes were ruined due to a roof leak in her room, another guest decides to teach the clerk a lesson

Miami hotel clerk refuses to reimburse guest after her clothes were ruined due to a roof leak in her room, another guest decides to teach the clerk a lesson: ‘There will be consequences’

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Entitled rich man spends over $350k on hotel stay, only to show up 4 days late with unfair demands for front desk agent: 'It appears that the guest is staying on his megayacht'

Entitled hotel guest berates front desk employee because their hotel does not have the ESPN channel

Entitled hotel guest berates front desk employee because their hotel does not have the ESPN channel: ‘I just work here and I don’t choose which channels we get’

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Entitled hotel guest demands extra towels from a stranger, refuses to believe he doesn't work at the hotel

Entitled hotel guest demands extra towels from a stranger, refuses to believe he doesn't work at the hotel: ''Your employee is ignoring me!'

Hotel guest ignore the signs and park their car in blocked parking lot during construction, forcing front desk to wake them up at 6:00 to demand they move their vehicle

Hotel guest ignore the signs and park their car in blocked parking lot during construction, forcing front desk to wake them up at 6:00 to demand they move their vehicle: ‘They drove under the caution tape’

Hotel concierge turns away B-list Actress after her wedding day because she "forgot" her ID and credit card

Hotel concierge turns away B-list Actress after her wedding day because she "forgot" her ID and credit card: 'She sent a nasty e-mail to the CEO of the hotel company complaining about me'

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'Sir you can't park in front of the doors!': Demanding hotel guest refuses to move his parked car blocking the entire entrance, throws a tantrum at the front desk agent

'Sir you can't park in front of the doors!': Demanding hotel guest refuses to move his parked car blocking the entire entrance, throws a tantrum at the front desk agent

Loud family won't stop disturbing neighboring guests at hotel, leading one guest to get payback at 5:00 AM, forcing hotel staff to get involved: ‘As soon as they got to the front desk, it got heated’

Loud family won't stop disturbing neighboring guests at hotel, leading one guest to get payback at 5:00 AM, forcing hotel staff to get involved: ‘As soon as they got to the front desk, it got heated’

Guest hacks into hotel's network and optimizes their entire system after seeing how slow the WiFi is, refuses to get compensated: 'Manager was torn between being grateful and concerned’

Guest hacks into hotel's network and optimizes their entire system after seeing how slow the WiFi is, refuses to get compensated: 'Manager was torn between being grateful and concerned’

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‘He looked at me like I had five heads’: Hotel guest demands the front desk buy NFL+ to watch Chiefs VS. Chargers, gets told subscriptions aren’t covered, throws a Hail Mary tantrum, and leaves empty‑handed

‘He looked at me like I had five heads’: Hotel guest demands the front desk buy NFL+ to watch Chiefs VS. Chargers, gets told subscriptions aren’t covered, throws a Hail Mary tantrum, and leaves empty‑handed

‘The look on his face… PRICELESS': Entitled German tourist gets a reality check after hotel staff sides with American tourist who tells him to take a hike

‘The look on his face… PRICELESS': Entitled German tourist gets a reality check after hotel staff sides with American tourist who tells him to take a hike

Elna McHilderson

'I paid already! I know what I'm talking about!': Entitled hotel guest "Marsha" throws tantrum at front desk agent, insisting she paid for her room in advance despite proof that she did not

'I paid already! I know what I'm talking about!': Entitled hotel guest "Marsha" throws tantrum at front desk agent, insisting she paid for her room in advance despite proof that she did not

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Entitled hotel guest demands a room on the top floor, concierge tells her none are available, customer loses it: 'She then leaves a 1 star review'

Entitled hotel guest demands a room on the top floor, concierge tells her none are available, customer loses it: 'She then leaves a 1 star review'

‘All the red flags of idiocy is there': Local Karen calls hotel pretending to be HOA to threaten them about a car parked in their parking lot, gets laughed off

‘All the red flags of idiocy is there': Local Karen calls hotel pretending to be HOA threatening to tow a car in their own parking lot, gets laughed off

Elna McHilderson