tales from the front desk

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Manager schedules ‘mandatory’ staff meeting during the day, night shift employee shows up in sleepwear to send him a message: ’[It] cut into my sleep schedule’

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Manager claims employee is lying about getting stuck in the snow en route to work, admits she left work to try and catch employee red-handed: ‘I sent [her] proof’

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Hotel quiet fires porter over scheduling conflicts, they refuse to return their uniform when their boss demands it back: 'You want your uniform back? Come and get it'

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

Elna McHilderson

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‘Florida isn't supposed to be cold!’: Entitled hotel customers demand refunds for their stays due to inclement weather, employee refuses to comply

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‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

Elna McHilderson

‘The bigger the sign, the less people will read it’: 20+ Employees recount their most hysterical ‘guests who can't read signs’ stories

‘The bigger the sign, the less people will read it’: Front desk employees recount their most hysterically funny ‘guests who can't read signs’ stories

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

Elna McHilderson

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‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

Elna McHilderson

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

Elna McHilderson

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'Guest demanded a room upgrade because "their aura didn't vibe" with the one they booked': 20+ Hotel receptionists who bit their tongues as guests asked for the most ridiculous requests

‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

Elna McHilderson

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

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'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

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'His hand pauses in midair': Front desk attendant gets scolded for using his phone at work, instead he maliciously complies with company policy by wasting other precious office resources

Jesse Kessenheimer

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Manager lowballs cybersecurity employee with a 12% raise, so the employee internally transfers to another team and gets a 28% raise: ‘Gotta love the corporate world’

Manager lowballs cybersecurity employee with a 12% raise, so the employee internally transfers to another team and gets a 28% raise: ‘Gotta love the corporate world’

'We can't go home early anymore?': Part-time employee teams up with decent manager to maliciously comply with upper management's new scheduling rule by discreetly adjusting the lengths of the team's shifts

'We can't go home early anymore?': Part-time employee teams up with decent manager to maliciously comply with upper management's new scheduling rule by discreetly adjusting the lengths of the team's shifts

15+ Employees who quit their jobs on the spot: '[Boss] said, "If you leave I can replace you..." So I did'

15+ Employees who quit their jobs on the spot: '[Boss] said, "If you leave I can replace you..." So I did'

Boss tells employee they "lack passion" for not responding to messages at 10 pm, despite them having not received a raise for 3 years: 'I make $19/hr'

Boss tells employee they "lack passion" for not responding to messages at 10 pm, despite them having not received a raise for 3 years: 'I make $19/hr'

Boss tells employee to be grateful she has a job after reprimanding her for taking her 30-minute unpaid lunch break, forcing her to make a hard decision about the future of her employment: '[I] sent out 5 applications during my lunch break today'

Boss tells employee to be grateful she has a job after reprimanding her for taking her 30-minute unpaid lunch break, forcing her to make a hard decision about the future of her employment: '[I] sent out 5 applications during my lunch break today'

HR disciplines employee for missing mandatory meeting, only to discover they forgot to invite them in the first place: ‘Do you want me to telepathically sense meetings?’

HR disciplines employee for missing mandatory meeting, only to discover they forgot to invite them in the first place: ‘Do you want me to telepathically sense meetings?’

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