tales from the front desk

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Loud family won't stop disturbing neighboring guests at hotel, leading one guest to get payback at 5:00 AM, forcing hotel staff to get involved: ‘As soon as they got to the front desk, it got heated’

Loud family won't stop disturbing neighboring guests at hotel, leading one guest to get payback at 5:00 AM, forcing hotel staff to get involved: ‘As soon as they got to the front desk, it got heated’

Guest hacks into hotel's network and optimizes their entire system after seeing how slow the WiFi is, refuses to get compensated: 'Manager was torn between being grateful and concerned’

Guest hacks into hotel's network and optimizes their entire system after seeing how slow the WiFi is, refuses to get compensated: 'Manager was torn between being grateful and concerned’

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‘He looked at me like I had five heads’: Hotel guest demands the front desk buy NFL+ to watch Chiefs VS. Chargers, gets told subscriptions aren’t covered, throws a Hail Mary tantrum, and leaves empty‑handed

‘He looked at me like I had five heads’: Hotel guest demands the front desk buy NFL+ to watch Chiefs VS. Chargers, gets told subscriptions aren’t covered, throws a Hail Mary tantrum, and leaves empty‑handed

‘The look on his face… PRICELESS': Entitled German tourist gets a reality check after hotel staff sides with American tourist who tells him to take a hike

‘The look on his face… PRICELESS': Entitled German tourist gets a reality check after hotel staff sides with American tourist who tells him to take a hike

Elna McHilderson

'I paid already! I know what I'm talking about!': Entitled hotel guest "Marsha" throws tantrum at front desk agent, insisting she paid for her room in advance despite proof that she did not

'I paid already! I know what I'm talking about!': Entitled hotel guest "Marsha" throws tantrum at front desk agent, insisting she paid for her room in advance despite proof that she did not

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Entitled hotel guest demands a room on the top floor, concierge tells her none are available, customer loses it: 'She then leaves a 1 star review'

Entitled hotel guest demands a room on the top floor, concierge tells her none are available, customer loses it: 'She then leaves a 1 star review'

‘All the red flags of idiocy is there': Local Karen calls hotel pretending to be HOA to threaten them about a car parked in their parking lot, gets laughed off

‘All the red flags of idiocy is there': Local Karen calls hotel pretending to be HOA threatening to tow a car in their own parking lot, gets laughed off

Elna McHilderson

entitled people entitlement Reddit thread story customers service tales from the front desk clerk hotel guest

‘"I hope you have another job lined up!"’: Entitled customer demands hotel employee give him multiple discounted rates that he doesn't qualify for, then berates the employee, claiming he has ties to the hotel's corporate sector

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Guest sues hotel after she forgets passport in her room, causing her to miss her flight when hotel staff struggle to find it: ‘She holds us legally responsible’

Guest sues hotel after she forgets passport in her room, causing her to miss her flight when hotel staff struggle to find it: ‘She holds us legally responsible’

Hotel employee about to break from entitled guests gets one respectful check-in and gleefully gives them a big discount: ‘[For] one blessed night, I can enjoy giving a break to a GOOD guest!'

Hotel employee about to break from entitled guests gets one respectful check-in and gleefully gives them a big discount: ‘[For] one blessed night, I can enjoy giving a break to a GOOD guest!'

Elna McHilderson

Designer and project manager for seaside retreat go head-to-head in hilarious TikTok video displaying their constant workplace battles: ‘A love-hate relationship!’

Designer and project manager for seaside retreat go head-to-head in hilarious TikTok video displaying their constant workplace battles: ‘A love-hate relationship!’

Elna McHilderson

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Hotel guest throws tantrum at reception after finding out the breakfast buffet opened 15 minutes earlier than usual: ‘That is unacceptable’

Hotel guest throws tantrum at reception after finding out the breakfast buffet opened 15 minutes earlier than usual: ‘That is unacceptable’

Hotel guest takes another guest's car keys from the valet and drives away, refuses to give them back when hotel staff calls to ask: 'They stole our key'

Hotel guest takes another guest's car keys from the valet and drives away, refuses to give them back when hotel staff calls to ask: 'They stole our key'

‘You play, I play': Quirky Karen throws tantrum at hotel front desk, employee remembers her a month later and makes sure she gets the worst room in the building

‘You play, I play': Quirky Karen throws tantrum at hotel front desk, employee remembers her a month later and makes sure she gets the worst room in the building

Elna McHilderson

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Entitled hotel customer books room for the wrong day, expects front desk employee to book a new room despite the hotel being sold out: ‘She is not budging. She just stands there’

Ex-professional female wrestler starts working hotel nightshift, ‘wrestles’ her way to general manager: ‘[She] was a bit rough around the edges… was pleased to see [her rise].’

Ex-professional female wrestler starts working hotel nightshift, ‘wrestles’ her way to general manager: ‘[She] was a bit rough around the edges… was pleased to see [her rise].’

Elna McHilderson

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'Everyone laughed except me and Leo': Woman walks out of family dinner after her father repeatedly insults her fiancé's job as an art teacher, causing tension between relatives who claim she's overreacting to "just jokes"

'Everyone laughed except me and Leo': Woman walks out of family dinner after her father repeatedly insults her fiancé's job as an art teacher, causing tension between relatives who claim she's overreacting to "just jokes"

Identical twin sister decides to start a life of her own after her parents encouraged an unhealthy, codependent familial relationship for years, family implodes as a result: ‘I just can't be enmeshed with her for the rest of my life’

Identical twin sister decides to start a life of her own after her parents encouraged an unhealthy, codependent familial relationship for years, family implodes as a result: ‘I just can't be enmeshed with her for the rest of my life’

‘My promotion was earned, not gifted’: Coworker Mark demands a cut of a colleague’s promotion bonus, claiming he deserves it for training him, but the colleague refuses

‘My promotion was earned, not gifted’: Coworker Mark demands a cut of a colleague’s promotion bonus, claiming he deserves it for training him, but the colleague refuses

Employee quits stable job for better position elsewhere, then gets fired on day four with no justified explanation: '[They] told me I wasn't the right fit!'

Employee quits stable job for better position elsewhere, then gets fired on day four with no justified explanation: '[They] told me I wasn't the right fit!'

Employee takes an interview from a competitor, CEO finds out, employee gets fired: 'I'm honestly baffled by the situation'

Employee takes an interview from a competitor, CEO finds out, employee gets fired: 'I'm honestly baffled by the situation'

HR tells employee not to cover for two coworkers to avoid giving him leverage for another raise, employee maliciously complies years later when coworkers are out sick: 'Focus on my core responsibilities? You got it!'

HR tells employee not to cover for two coworkers to avoid giving him leverage for another raise, employee maliciously complies years later when coworkers are out sick: 'Focus on my core responsibilities? You got it!'

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