tales from the front desk

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New hire gets fired on day one by hotel manager for wearing "jorts" to work: 'He couldn't have been here longer than 10 minutes'

Client demands bank manager after letter claims she can't withdraw more money due to daily limit, waits hours to be told the same thing by manager: ‘I can't help you’

Client demands bank manager after teller claims she can't withdraw more money due to daily limit, waits hours to be told the same thing by manager: ‘I can't help you’

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New 22-year-old hire forced to work the front desk at luxury hotel on his first day after coworkers assigned to train him failed to show up: 'I feel so bad for the young man'

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Entitled customer books hotel reservation with an invalid credit card, then throws a fit when the front desk employee cancels their reservation: ‘We aren't a charity, we are a business’

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‘"Ma'am, I'm sorry but I do not work at McDonald's"’: Hungry hotel guest repeatedly asks front desk employee how much her McDonald's delivery order will cost, management chews out employee for being unhelpful

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Miami hotel clerk refuses to reimburse guest after her clothes were ruined due to a roof leak in her room, another guest decides to teach the clerk a lesson

Miami hotel clerk refuses to reimburse guest after her clothes were ruined due to a roof leak in her room, another guest decides to teach the clerk a lesson: ‘There will be consequences’

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Entitled rich man spends over $350k on hotel stay, only to show up 4 days late with unfair demands for front desk agent: 'It appears that the guest is staying on his megayacht'

Entitled hotel guest berates front desk employee because their hotel does not have the ESPN channel

Entitled hotel guest berates front desk employee because their hotel does not have the ESPN channel: ‘I just work here and I don’t choose which channels we get’

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Entitled hotel guest demands extra towels from a stranger, refuses to believe he doesn't work at the hotel

Entitled hotel guest demands extra towels from a stranger, refuses to believe he doesn't work at the hotel: ''Your employee is ignoring me!'

Hotel guest ignore the signs and park their car in blocked parking lot during construction, forcing front desk to wake them up at 6:00 to demand they move their vehicle

Hotel guest ignore the signs and park their car in blocked parking lot during construction, forcing front desk to wake them up at 6:00 to demand they move their vehicle: ‘They drove under the caution tape’

Hotel concierge turns away B-list Actress after her wedding day because she "forgot" her ID and credit card

Hotel concierge turns away B-list Actress after her wedding day because she "forgot" her ID and credit card: 'She sent a nasty e-mail to the CEO of the hotel company complaining about me'

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'Sir you can't park in front of the doors!': Demanding hotel guest refuses to move his parked car blocking the entire entrance, throws a tantrum at the front desk agent

'Sir you can't park in front of the doors!': Demanding hotel guest refuses to move his parked car blocking the entire entrance, throws a tantrum at the front desk agent

Loud family won't stop disturbing neighboring guests at hotel, leading one guest to get payback at 5:00 AM, forcing hotel staff to get involved: ‘As soon as they got to the front desk, it got heated’

Loud family won't stop disturbing neighboring guests at hotel, leading one guest to get payback at 5:00 AM, forcing hotel staff to get involved: ‘As soon as they got to the front desk, it got heated’

Guest hacks into hotel's network and optimizes their entire system after seeing how slow the WiFi is, refuses to get compensated: 'Manager was torn between being grateful and concerned’

Guest hacks into hotel's network and optimizes their entire system after seeing how slow the WiFi is, refuses to get compensated: 'Manager was torn between being grateful and concerned’

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‘He looked at me like I had five heads’: Hotel guest demands the front desk buy NFL+ to watch Chiefs VS. Chargers, gets told subscriptions aren’t covered, throws a Hail Mary tantrum, and leaves empty‑handed

‘He looked at me like I had five heads’: Hotel guest demands the front desk buy NFL+ to watch Chiefs VS. Chargers, gets told subscriptions aren’t covered, throws a Hail Mary tantrum, and leaves empty‑handed

‘The look on his face… PRICELESS': Entitled German tourist gets a reality check after hotel staff sides with American tourist who tells him to take a hike

‘The look on his face… PRICELESS': Entitled German tourist gets a reality check after hotel staff sides with American tourist who tells him to take a hike

Elna McHilderson

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Healthcare worker catches virus on the job, refuses to work 2 extra weeks after being fired under strict attendance policy: 'Finally I just told her if I wasn’t fired then I quit!'

Healthcare worker catches virus on the job, refuses to work 2 extra weeks after being fired under strict attendance policy: 'Finally I just told her if I wasn’t fired then I quit!'

UPDATE: “[She] stole my position and now I get to watch her struggle worse than I did in it”: Teacher loses leadership role to a colleague who now has trouble with the same demands and responsibilities

UPDATE: “[She] stole my position and now I get to watch her struggle worse than I did in it”: Teacher loses leadership role to a colleague who now has trouble with the same demands and responsibilities

Coworker replies all all 3000-employee company-wide emails with pointless “thanks” and “noted” messages, flooding inboxes, making whole office slowly lose it: ‘During lunch yesterday I got three separate reply-all emails from her within 20 minutes’

Coworker replies all all 3000-employee company-wide emails with pointless “thanks” and “noted” messages, flooding inboxes, making whole office slowly lose it: ‘During lunch yesterday I got three separate reply-all emails from her within 20 minutes’

Handshake deal between boss and employee for a bonus in exchange for doing the boss's work goes sideways when the boss suddenly leaves and the new boss refuses to uphold it: 'I was successfully fulfilling my role and extra work'

Handshake deal between boss and employee for a bonus in exchange for doing the boss's work goes sideways when the boss suddenly leaves and the new boss refuses to uphold it: 'I was successfully fulfilling my role and extra work'

36-year-old employee frustrated at the lack of upward mobility after being stuck in the same job for 5 years due to aging bosses' refusal to retire: 'My manager is 71. Been in his role for 19 years.'

36-year-old employee frustrated at the lack of upward mobility after being stuck in the same job for 5 years due to aging bosses' refusal to retire: 'My manager is 71. Been in his role for 19 years.'

CEO reprimands employee after his 5-year-old appeared in the background during a work call, employee resigns after pressure: 'I don't feel I can work here anymore'

CEO reprimands employee after his 5-year-old appeared in the background during a work call, employee resigns after pressure: 'I don't feel I can work here anymore'

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