tales from the front desk

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Hotel guest takes another guest's car keys from the valet and drives away, refuses to give them back when hotel staff calls to ask: 'They stole our key'

Hotel guest takes another guest's car keys from the valet and drives away, refuses to give them back when hotel staff calls to ask: 'They stole our key'

‘You play, I play': Quirky Karen throws tantrum at hotel front desk, employee remembers her a month later and makes sure she gets the worst room in the building

‘You play, I play': Quirky Karen throws tantrum at hotel front desk, employee remembers her a month later and makes sure she gets the worst room in the building

Elna McHilderson

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Entitled hotel customer books room for the wrong day, expects front desk employee to book a new room despite the hotel being sold out: ‘She is not budging. She just stands there’

Ex-professional female wrestler starts working hotel nightshift, ‘wrestles’ her way to general manager: ‘[She] was a bit rough around the edges… was pleased to see [her rise].’

Ex-professional female wrestler starts working hotel nightshift, ‘wrestles’ her way to general manager: ‘[She] was a bit rough around the edges… was pleased to see [her rise].’

Elna McHilderson

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Sisters debate whether to book hotel through a 3rd party or direct, busy front desk proves who's right: ‘Sometimes big sis DOES know what she is talking about.’

Elna McHilderson

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‘Anywhoodles, I told the GM I’m done': Family-owned hotel blames everything on the only non-family-member employee, finally quits after the ‘last straw’

‘Anywhoodles, I told the GM I’m done': Family-owned hotel blames everything on the only non-family-member employee, finally quits after the ‘last straw’

Elna McHilderson

‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

Elna McHilderson

‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

Elna McHilderson

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Manager schedules ‘mandatory’ staff meeting during the day, night shift employee shows up in sleepwear to send him a message: ’[It] cut into my sleep schedule’

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Manager claims employee is lying about getting stuck in the snow en route to work, admits she left work to try and catch employee red-handed: ‘I sent [her] proof’

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Hotel quiet fires porter over scheduling conflicts, they refuse to return their uniform when their boss demands it back: 'You want your uniform back? Come and get it'

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‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

Elna McHilderson

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‘Florida isn't supposed to be cold!’: Entitled hotel customers demand refunds for their stays due to inclement weather, employee refuses to comply

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

Elna McHilderson

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‘The bigger the sign, the less people will read it’: 20+ Employees recount their most hysterical ‘guests who can't read signs’ stories

‘The bigger the sign, the less people will read it’: Front desk employees recount their most hysterically funny ‘guests who can't read signs’ stories

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

Elna McHilderson

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'I won't be reapplying': Boss makes employee reapply for the same position because of changes in the school district, employee stands ground

'I won't be reapplying': Boss makes employee reapply for the same position because of changes in the school district, employee stands ground

‘Reasonable’ dad throws reason out the window when entitled guy starts yelling at his kids for playing ball, ends up getting the guy fined and removed: ‘Knowing where this was going, I smiled…’

‘Reasonable’ dad throws reason out the window when entitled guy starts yelling at his kids for playing ball, ends up getting the guy fined and removed: ‘Knowing where this was going, I smiled…’

‘HR said it doesn't matter’: Nursing home employer forces employee to falsely ‘clock out’ for breaks they aren't taking in an already severely understaffed environment

‘HR said it doesn't matter’: Nursing home employer forces employee to falsely ‘clock out’ for breaks they aren't taking in an already severely understaffed environment

Employees share the most cringeworthy benefits they’ve ever been offered at work: 'It's a benefit just to work here'

Employees share the most cringeworthy benefits they’ve ever been offered at work: 'It's a benefit just to work here'

18-year-old call center employee told by new supervisor to "just stick to the script" she does exactly as asked leading to her boss changing her mind: 'If you deviate even slightly, you’ll be written up'

18-year-old call center employee told by new supervisor to "just stick to the script" she does exactly as asked leading to her boss changing her mind: 'If you deviate even slightly, you’ll be written up'

Update: New employee refuses to work overtime, boss fires him to make an example, entire team suffers without employee's efforts: 'We didn’t need to work overtime!'

Update: New employee refuses to work overtime, boss fires him to make an example, entire team suffers without employee's efforts: 'We didn’t need to work overtime!'

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