tales from the front desk

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Hotel guest throws tantrum at reception after finding out the breakfast buffet opened 15 minutes earlier than usual: ‘That is unacceptable’

Hotel guest throws tantrum at reception after finding out the breakfast buffet opened 15 minutes earlier than usual: ‘That is unacceptable’

Hotel guest takes another guest's car keys from the valet and drives away, refuses to give them back when hotel staff calls to ask: 'They stole our key'

Hotel guest takes another guest's car keys from the valet and drives away, refuses to give them back when hotel staff calls to ask: 'They stole our key'

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‘You play, I play': Quirky Karen throws tantrum at hotel front desk, employee remembers her a month later and makes sure she gets the worst room in the building

‘You play, I play': Quirky Karen throws tantrum at hotel front desk, employee remembers her a month later and makes sure she gets the worst room in the building

Elna McHilderson

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Entitled hotel customer books room for the wrong day, expects front desk employee to book a new room despite the hotel being sold out: ‘She is not budging. She just stands there’

Ex-professional female wrestler starts working hotel nightshift, ‘wrestles’ her way to general manager: ‘[She] was a bit rough around the edges… was pleased to see [her rise].’

Ex-professional female wrestler starts working hotel nightshift, ‘wrestles’ her way to general manager: ‘[She] was a bit rough around the edges… was pleased to see [her rise].’

Elna McHilderson

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Sisters debate whether to book hotel through a 3rd party or direct, busy front desk proves who's right: ‘Sometimes big sis DOES know what she is talking about.’

Elna McHilderson

‘Anywhoodles, I told the GM I’m done': Family-owned hotel blames everything on the only non-family-member employee, finally quits after the ‘last straw’

‘Anywhoodles, I told the GM I’m done': Family-owned hotel blames everything on the only non-family-member employee, finally quits after the ‘last straw’

Elna McHilderson

‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

Elna McHilderson

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‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

Elna McHilderson

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Manager schedules ‘mandatory’ staff meeting during the day, night shift employee shows up in sleepwear to send him a message: ’[It] cut into my sleep schedule’

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Manager claims employee is lying about getting stuck in the snow en route to work, admits she left work to try and catch employee red-handed: ‘I sent [her] proof’

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Hotel quiet fires porter over scheduling conflicts, they refuse to return their uniform when their boss demands it back: 'You want your uniform back? Come and get it'

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

Elna McHilderson

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‘Florida isn't supposed to be cold!’: Entitled hotel customers demand refunds for their stays due to inclement weather, employee refuses to comply

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‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

Elna McHilderson

‘The bigger the sign, the less people will read it’: 20+ Employees recount their most hysterical ‘guests who can't read signs’ stories

‘The bigger the sign, the less people will read it’: Front desk employees recount their most hysterically funny ‘guests who can't read signs’ stories

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‘I no longer felt safe in my own home’: Roommates try to steal Canadian woman’s air conditioner and refuse to pay utilities, but her clever cousin helps her and they end up unemployed, facing legal consequences

‘I no longer felt safe in my own home’: Roommates try to steal Canadian woman’s air conditioner and refuse to pay utilities, but her clever cousin helps her and they end up unemployed, facing legal consequences

Employee's monthly salary gets cut following company's pay restructure, they quit after boss refuses to give them a raise, causing the business to sink: ‘I didn’t realize how important I was’

Employee's monthly salary gets cut following company's pay restructure, they quit after boss refuses to give them a raise, causing the business to sink: ‘I didn’t realize how important I was’

UPDATE: Man claims to have been online-ordering and returning 110-pound anvils for 8 months

UPDATE: Man claims to have been online-ordering and returning 110-pound anvils for 8 months

Employee gets booted off Zoom call in the middle of getting fired: 'I had to rejoin with my personal email'

Employee gets booted off Zoom call in the middle of getting fired: 'I had to rejoin with my personal email'

Employee is fired due to "budget cuts" but then asked to train the new intern to do their job for their last 2 weeks: 'The worst part is they acted like they were doing me a favor'

Employee is fired due to "budget cuts" but then asked to train the new intern to do their job for their last 2 weeks: 'The worst part is they acted like they were doing me a favor'

Employee fired for attending grandfather’s funeral after PTO was denied, gets revenge 6 months later when boss disputes work dates by flooding his phone with spam: 'His role was client facing so he couldn't ignore phone calls'

Employee fired for attending grandfather’s funeral after PTO was denied, gets revenge 6 months later when boss disputes work dates by flooding his phone with spam: 'His role was client facing so he couldn't ignore phone calls'

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