These hotel receptionists were giving guests the side-eye. Not everyone can act normal out in public, and these people are proof of that! Front desk workers do much more than just check-in guests. Many of them work long hours and supervise other workers and guests as well. If a guest needs a towel or a toothbrush, they're the one to provide it. Some guests will show up without a reservation and make it the receptionist's problem to solve. They're flipping out because they have a reservation in…

Hotel receptionist: 1, Karen: 0

What did the card machine ever do to you?

Now that we're somehow rapidly approaching the Thanksgiving holiday, it's time to brace ourselves for Thanksgiving Karens. Each year, entitled customers, family members, and total strangers emerge to throw temper tantrums about everything from turkey availability to family traditions. This hotel concierge had the unfortunate experience of being on the receiving end of the wrath of one of the hotel's Karen guests. She somehow assumed that she would be entitled to a free Thanksgiving meal despite…

No phones? Okay

Even though he was offered a full refund

You know those videos/articles titled '10 Hacks [This Business] Doesn't Want You to Know About'? On rare occasions, trying out those tips will actually save you some time or money. But 9/10 times, these 'hacks' don't actually work, and all they achieve is anger the worker you have to deal with, which is not something many would recommend. The woman in this Reddit story must have read or heard somewhere that even if a hotel clerk tells you that the hotel is fully booked, if you go ahead and book…

Just in time for Halloween!

This hotel front desk worker is testing out their limits as an employee. It appears that a lot of hotel workers are allowed to turn away guests at their own discretion. For example, if a guest wants to check in, and they're clearly rowdy and disruptive after partying all night, the hotel worker is allowed to turn them away if they think that guest will be a disruption to others at the hotel. There are other times when guests treat the hotel staffers really poorly, shouting at them or berating t…

Breakfast is for paying guests ONLY...

We hear a lot about hotels being so noisy that guests can't sleep, but has a smell ever bothered you at a hotel ? Some hotels have pools with the strongest chlorine smell ever, and it wafts into the hallway even outside the swimming area. Other hotels offer complimentary breakfasts, but there's no way the smell can waft from the main lobby to the rooms in most cases, since there's usually a big space in between the two areas. If anything, the complaint that most unhappy hotel guests have is noi…

Anyone who worked in retail or any customer service job knows that the sentence – ‘The customer is always right’ could not have been further from the truth. Not only is the customer not always wrong, but the customer is often very very wrong. The real meaning behind this sentence is that you should make the customers feel like they are always right, so they will end up leaving the business happy, but that is not an easy task to do, especially when what the customer asks for is against policies…

"Bessie went boom again."

People say that haggling is a skill that can be very beneficial to learn and master, but they don't say that there is a specific time and place one should use this skill. It is certainly not suitable for every business, and one should know when it is acceptable to try and haggle a lower price for something, and when they should accept the price they are given in the first place. A farmer's market, is the perfect place to haggle for a price, and you can sometimes get really great deals on produc…

"I explained to them that I was only staying on until the next crew relieved me and I had sufficient time to brief the incoming crew per the corporate policy [that] the hotel must be manned 24/7."

She swears up and down that “no other hotel has EVER had a problem” with her using a credit card that doesn't match her identity.