tales from the front desk

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‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

Elna McHilderson

‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

Elna McHilderson

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Manager schedules ‘mandatory’ staff meeting during the day, night shift employee shows up in sleepwear to send him a message: ’[It] cut into my sleep schedule’

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Manager claims employee is lying about getting stuck in the snow en route to work, admits she left work to try and catch employee red-handed: ‘I sent [her] proof’

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Hotel quiet fires porter over scheduling conflicts, they refuse to return their uniform when their boss demands it back: 'You want your uniform back? Come and get it'

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‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

Elna McHilderson

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‘Florida isn't supposed to be cold!’: Entitled hotel customers demand refunds for their stays due to inclement weather, employee refuses to comply

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

Elna McHilderson

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‘The bigger the sign, the less people will read it’: 20+ Employees recount their most hysterical ‘guests who can't read signs’ stories

‘The bigger the sign, the less people will read it’: Front desk employees recount their most hysterically funny ‘guests who can't read signs’ stories

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

Elna McHilderson

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

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'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

Elna McHilderson

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

Elna McHilderson

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'Guest demanded a room upgrade because "their aura didn't vibe" with the one they booked': 20+ Hotel receptionists who bit their tongues as guests asked for the most ridiculous requests

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‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

Elna McHilderson

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

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'Didn't she cross the line first by ditching me in a foreign country?': 30-year-old friend kicks 29-year-old woman out of the car during road trip and continues without her, woman cancels friend's flight home that she paid for

'Didn't she cross the line first by ditching me in a foreign country?': 30-year-old friend kicks 29-year-old woman out of the car during road trip and continues without her, woman cancels friend's flight home that she paid for

Brother asks for $100,000 to help with his custody battle despite his lawyer's insistence that he not: 'He also said there is no way he could pay it back'

Brother asks for $100,000 to help with his custody battle despite his lawyer's insistence that he not: 'He also said there is no way he could pay it back'

Boss advises hourly employee to avoid working overtime, but VP of the company keeps scheduling meetings with them after 5 PM: ‘It’s starting to get to me’

Boss advises hourly employee to avoid working overtime, but VP of the company keeps scheduling meetings with them after 5 PM: ‘It’s starting to get to me’

16-year-old tells 14-year-old half-sister she's not allowed to spend time with her father when he visits after she insists on tagging along on their outings: 'My dad isn't her dad and that she's got her own'

16-year-old tells 14-year-old half-sister she's not allowed to spend time with her father when he visits after she insists on tagging along on their outings: 'My dad isn't her dad and that she's got her own'

Broke sister refuses to thank younger sister for paying off her credit card debt, calls her ‘an idiot who pays for everything’, then asks for another loan: ‘I hope she gets evicted’

Broke sister refuses to thank younger sister for paying off her credit card debt, calls her ‘an idiot who pays for everything’, then asks for another loan: ‘I hope she gets evicted’

Entitled coworker rejects job candidate because she's a fan of Stark Trek: 'She made the mistake of mentioning her hobbies during [the] interview'

Entitled coworker rejects job candidate because she's a fan of Stark Trek: 'She made the mistake of mentioning her hobbies during [the] interview'

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