tales from the front desk

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‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

Elna McHilderson

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

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'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

Elna McHilderson

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

Elna McHilderson

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'Guest demanded a room upgrade because "their aura didn't vibe" with the one they booked': 20+ Hotel receptionists who bit their tongues as guests asked for the most ridiculous requests

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‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

Elna McHilderson

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

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'His hand pauses in midair': Front desk attendant gets scolded for using his phone at work, instead he maliciously complies with company policy by wasting other precious office resources

Jesse Kessenheimer

Entitled hotel guest throws childish tantrum when things don't go his way despite receiving a full refund for his stay, employee cannot believe their eyes

‘YOU are ruining everything’: Entitled guest throws ultimate temper tantrum when hotel's hot water supply is shut off due to a suspected gas leak, employee is dumbfounded

Front desk clerk refuses to waive cancellation fee after entitled guest books room through 3rd party website, despite being told the hotel is fully booked: ‘She stormed out’

Front desk clerk refuses to waive cancellation fee after entitled guest books room through 3rd party website, despite being told the hotel is fully booked: ‘She stormed out’

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Nigh audit employee gets a taste of the spooky life when strange hotel guest repeatedly calls down at 4am to maniacally laugh and make strange requests

‘Please send help, or holy water’: Spooky hotel guest repeatedly calls front desk at 4 AM to ‘maniacally’ laugh and request strange things, night audit employee is left speechless

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'Just be a professional, okay?': Hotel front desk employee turns away impolite guest before he can even check in

'In which I prepare a trap': Non-guest trying to steal the complimentary breakfast at a hotel almost gets away with it, until he makes one thought-less mistake

'In which I prepare a trap': Non-guest trying to steal the complimentary breakfast at a hotel almost gets away with it, until he makes one thought-less mistake

Elna McHilderson

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'I look forward to seeing if she "reports" me': Hotel front desk worker searches hotel for mysterious food smell bugging just one visitor

‘Are you serious?’: Front desk clerk refuses to refund entitled guest whose ID and reservation don't match, guest throws a fit, leading manager to cave in and refund him anyway

‘Are you serious?’: Front desk clerk refuses to refund entitled guest whose ID and reservation don't match, guest throws a fit, leading manager to cave in and refund him anyway

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‘I no longer felt safe in my own home’: Roommates try to steal Canadian woman’s air conditioner and refuse to pay utilities, but her clever cousin helps her and they end up unemployed, facing legal consequences

‘I no longer felt safe in my own home’: Roommates try to steal Canadian woman’s air conditioner and refuse to pay utilities, but her clever cousin helps her and they end up unemployed, facing legal consequences

Employee fired for attending grandfather’s funeral after PTO was denied, gets revenge 6 months later when boss disputes work dates by flooding his phone with spam: 'His role was client facing so he couldn't ignore phone calls'

Employee fired for attending grandfather’s funeral after PTO was denied, gets revenge 6 months later when boss disputes work dates by flooding his phone with spam: 'His role was client facing so he couldn't ignore phone calls'

Employee's monthly salary gets cut following company's pay restructure, they quit after boss refuses to give them a raise, causing the business to sink: ‘I didn’t realize how important I was’

Employee's monthly salary gets cut following company's pay restructure, they quit after boss refuses to give them a raise, causing the business to sink: ‘I didn’t realize how important I was’

Boss promises "career growth opportunities" after employee hands in their 2-week notice, boss has all but ignored the employee and their contributions for the 3 years they worked with them: 'Suddenly I'm the most valuable employee they've ever had'

Boss promises "career growth opportunities" after employee hands in their 2-week notice, boss has all but ignored the employee and their contributions for the 3 years they worked with them: 'Suddenly I'm the most valuable employee they've ever had'

HOA files a restraining order against resident's donkey for braying "periodically" and decreasing the property value: 'They're after my donkey!'

HOA files a restraining order against resident's donkey for braying "periodically" and decreasing the property value: 'They're after my donkey!'

UPDATE: Man claims to have been online-ordering and returning 110-pound anvils for 8 months

UPDATE: Man claims to have been online-ordering and returning 110-pound anvils for 8 months

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