tales from the front desk

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Guest hacks into hotel's network and optimizes their entire system after seeing how slow the WiFi is, refuses to get compensated: 'Manager was torn between being grateful and concerned’

Guest hacks into hotel's network and optimizes their entire system after seeing how slow the WiFi is, refuses to get compensated: 'Manager was torn between being grateful and concerned’

‘He looked at me like I had five heads’: Hotel guest demands the front desk buy NFL+ to watch Chiefs VS. Chargers, gets told subscriptions aren’t covered, throws a Hail Mary tantrum, and leaves empty‑handed

‘He looked at me like I had five heads’: Hotel guest demands the front desk buy NFL+ to watch Chiefs VS. Chargers, gets told subscriptions aren’t covered, throws a Hail Mary tantrum, and leaves empty‑handed

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‘The look on his face… PRICELESS': Entitled German tourist gets a reality check after hotel staff sides with American tourist who tells him to take a hike

‘The look on his face… PRICELESS': Entitled German tourist gets a reality check after hotel staff sides with American tourist who tells him to take a hike

Elna McHilderson

'I paid already! I know what I'm talking about!': Entitled hotel guest "Marsha" throws tantrum at front desk agent, insisting she paid for her room in advance despite proof that she did not

'I paid already! I know what I'm talking about!': Entitled hotel guest "Marsha" throws tantrum at front desk agent, insisting she paid for her room in advance despite proof that she did not

Entitled hotel guest demands a room on the top floor, concierge tells her none are available, customer loses it: 'She then leaves a 1 star review'

Entitled hotel guest demands a room on the top floor, concierge tells her none are available, customer loses it: 'She then leaves a 1 star review'

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‘All the red flags of idiocy is there': Local Karen calls hotel pretending to be HOA to threaten them about a car parked in their parking lot, gets laughed off

‘All the red flags of idiocy is there': Local Karen calls hotel pretending to be HOA threatening to tow a car in their own parking lot, gets laughed off

Elna McHilderson

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‘"I hope you have another job lined up!"’: Entitled customer demands hotel employee give him multiple discounted rates that he doesn't qualify for, then berates the employee, claiming he has ties to the hotel's corporate sector

Guest sues hotel after she forgets passport in her room, causing her to miss her flight when hotel staff struggle to find it: ‘She holds us legally responsible’

Guest sues hotel after she forgets passport in her room, causing her to miss her flight when hotel staff struggle to find it: ‘She holds us legally responsible’

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Hotel employee about to break from entitled guests gets one respectful check-in and gleefully gives them a big discount: ‘[For] one blessed night, I can enjoy giving a break to a GOOD guest!'

Hotel employee about to break from entitled guests gets one respectful check-in and gleefully gives them a big discount: ‘[For] one blessed night, I can enjoy giving a break to a GOOD guest!'

Elna McHilderson

Designer and project manager for seaside retreat go head-to-head in hilarious TikTok video displaying their constant workplace battles: ‘A love-hate relationship!’

Designer and project manager for seaside retreat go head-to-head in hilarious TikTok video displaying their constant workplace battles: ‘A love-hate relationship!’

Elna McHilderson

Hotel guest throws tantrum at reception after finding out the breakfast buffet opened 15 minutes earlier than usual: ‘That is unacceptable’

Hotel guest throws tantrum at reception after finding out the breakfast buffet opened 15 minutes earlier than usual: ‘That is unacceptable’

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Hotel guest takes another guest's car keys from the valet and drives away, refuses to give them back when hotel staff calls to ask: 'They stole our key'

Hotel guest takes another guest's car keys from the valet and drives away, refuses to give them back when hotel staff calls to ask: 'They stole our key'

‘You play, I play': Quirky Karen throws tantrum at hotel front desk, employee remembers her a month later and makes sure she gets the worst room in the building

‘You play, I play': Quirky Karen throws tantrum at hotel front desk, employee remembers her a month later and makes sure she gets the worst room in the building

Elna McHilderson

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Entitled hotel customer books room for the wrong day, expects front desk employee to book a new room despite the hotel being sold out: ‘She is not budging. She just stands there’

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Ex-professional female wrestler starts working hotel nightshift, ‘wrestles’ her way to general manager: ‘[She] was a bit rough around the edges… was pleased to see [her rise].’

Ex-professional female wrestler starts working hotel nightshift, ‘wrestles’ her way to general manager: ‘[She] was a bit rough around the edges… was pleased to see [her rise].’

Elna McHilderson

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Sisters debate whether to book hotel through a 3rd party or direct, busy front desk proves who's right: ‘Sometimes big sis DOES know what she is talking about.’

Elna McHilderson

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Texas employee changes LinkedIn status to "Open to Work," now seeks legal protection after boss treats his social media post as a resignation letter

Texas employee changes LinkedIn status to "Open to Work," now seeks legal protection after boss treats his social media post as a resignation letter

'Teenagers pushed us too far': Patient neighbors reach their limit after months of teenage craze and a late-night fence break-in, and get the family nearly evicted by texting the landlord a time-stamped video compilation

'Teenagers pushed us too far': Patient neighbors reach their limit after months of teenage craze and a late-night fence break-in, and get the family nearly evicted by texting the landlord a time-stamped video compilation

Ohio woman resigns from her medical billing job and discovers her former manager is telling clients she was fired for misconduct involving patient accounts: ‘I don’t want this rumor to damage my new job before I even start’

Ohio woman resigns from her medical billing job and discovers her former manager is telling clients she was fired for misconduct involving patient accounts: ‘I don’t want this rumor to damage my new job before I even start’

Senior operator follows his new manager’s order to stop making independent decisions, until manager Phil changes his mind after spending two weeks approving every minor fix, and one costly redo

Senior operator follows his new manager’s order to stop making independent decisions, until manager Phil changes his mind after spending two weeks approving every minor fix, and one costly redo

Minnesota land owner now faces a hefty lawsuit after selling off classic car bodies for $600 over 6 years ago, when the cars had already been left on the property by the previous owner for 8 years: 'I sold them for a whopping $600 in May of 2020'

Minnesota land owner now faces a hefty lawsuit after selling off classic car bodies for $600 over 6 years ago, when the cars had already been left on the property by the previous owner for 8 years: 'I sold them for a whopping $600 in May of 2020'

Texas homeowner proves neighbor's fence assumed 240 square feet of his property, weighs legal options after neighbor refuses to budge

Texas homeowner proves neighbor's fence assumed 240 square feet of his property, weighs legal options after neighbor refuses to budge

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