tales from the front desk

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'I paid already! I know what I'm talking about!': Entitled hotel guest "Marsha" throws tantrum at front desk agent, insisting she paid for her room in advance despite proof that she did not

'I paid already! I know what I'm talking about!': Entitled hotel guest "Marsha" throws tantrum at front desk agent, insisting she paid for her room in advance despite proof that she did not

Entitled hotel guest demands a room on the top floor, concierge tells her none are available, customer loses it: 'She then leaves a 1 star review'

Entitled hotel guest demands a room on the top floor, concierge tells her none are available, customer loses it: 'She then leaves a 1 star review'

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‘All the red flags of idiocy is there': Local Karen calls hotel pretending to be HOA to threaten them about a car parked in their parking lot, gets laughed off

‘All the red flags of idiocy is there': Local Karen calls hotel pretending to be HOA threatening to tow a car in their own parking lot, gets laughed off

Elna McHilderson

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‘"I hope you have another job lined up!"’: Entitled customer demands hotel employee give him multiple discounted rates that he doesn't qualify for, then berates the employee, claiming he has ties to the hotel's corporate sector

Guest sues hotel after she forgets passport in her room, causing her to miss her flight when hotel staff struggle to find it: ‘She holds us legally responsible’

Guest sues hotel after she forgets passport in her room, causing her to miss her flight when hotel staff struggle to find it: ‘She holds us legally responsible’

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Hotel employee about to break from entitled guests gets one respectful check-in and gleefully gives them a big discount: ‘[For] one blessed night, I can enjoy giving a break to a GOOD guest!'

Hotel employee about to break from entitled guests gets one respectful check-in and gleefully gives them a big discount: ‘[For] one blessed night, I can enjoy giving a break to a GOOD guest!'

Elna McHilderson

Designer and project manager for seaside retreat go head-to-head in hilarious TikTok video displaying their constant workplace battles: ‘A love-hate relationship!’

Designer and project manager for seaside retreat go head-to-head in hilarious TikTok video displaying their constant workplace battles: ‘A love-hate relationship!’

Elna McHilderson

Hotel guest throws tantrum at reception after finding out the breakfast buffet opened 15 minutes earlier than usual: ‘That is unacceptable’

Hotel guest throws tantrum at reception after finding out the breakfast buffet opened 15 minutes earlier than usual: ‘That is unacceptable’

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Hotel guest takes another guest's car keys from the valet and drives away, refuses to give them back when hotel staff calls to ask: 'They stole our key'

Hotel guest takes another guest's car keys from the valet and drives away, refuses to give them back when hotel staff calls to ask: 'They stole our key'

‘You play, I play': Quirky Karen throws tantrum at hotel front desk, employee remembers her a month later and makes sure she gets the worst room in the building

‘You play, I play': Quirky Karen throws tantrum at hotel front desk, employee remembers her a month later and makes sure she gets the worst room in the building

Elna McHilderson

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Entitled hotel customer books room for the wrong day, expects front desk employee to book a new room despite the hotel being sold out: ‘She is not budging. She just stands there’

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Ex-professional female wrestler starts working hotel nightshift, ‘wrestles’ her way to general manager: ‘[She] was a bit rough around the edges… was pleased to see [her rise].’

Ex-professional female wrestler starts working hotel nightshift, ‘wrestles’ her way to general manager: ‘[She] was a bit rough around the edges… was pleased to see [her rise].’

Elna McHilderson

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Sisters debate whether to book hotel through a 3rd party or direct, busy front desk proves who's right: ‘Sometimes big sis DOES know what she is talking about.’

Elna McHilderson

‘Anywhoodles, I told the GM I’m done': Family-owned hotel blames everything on the only non-family-member employee, finally quits after the ‘last straw’

‘Anywhoodles, I told the GM I’m done': Family-owned hotel blames everything on the only non-family-member employee, finally quits after the ‘last straw’

Elna McHilderson

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‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

Elna McHilderson

‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

Elna McHilderson

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Woman buys an expensive snow blower after struggling with snow for years and refuses to lend it or clear a neighbor’s drive for free during a major storm

Woman buys an expensive snow blower after struggling with snow for years and refuses to lend it or clear a neighbor’s drive for free during a major storm

Resident discovers neighbor keeps going through their trash to ensure they "meet HOA standards", they report her to HOA management: ‘I just want her to leave me alone’

Resident discovers neighbor keeps going through their trash to ensure they "meet HOA standards", they report her to HOA management: ‘I just want her to leave me alone’

Blue-collar employee quits on the spot after being talked over and offered a lowball raise, is the 11th person to quit in 8 months: ‘I finally cut him off and told him I was quitting.’

Blue-collar employee quits on the spot after being talked over and offered a lowball raise, is the 11th person to quit in 8 months: ‘I finally cut him off and told him I was quitting.’

Homeowner shoveling snow for the neighborhood is confronted by neighbor who assumes he has been hired by the HOA and demands he clear her walkway: 'I've been waiting for my walkway to be shoveled out. Are you going to do it today?'

Homeowner shoveling snow for the neighborhood is confronted by neighbor who assumes he has been hired by the HOA and demands he clear her walkway: 'I've been waiting for my walkway to be shoveled out. Are you going to do it today?'

'I owe the HOA 1 cent': Resident of 20+ years in the neighborhood refuses to pay the $0.01 he owes in HOA fees on principle

'I owe the HOA 1 cent': Resident of 20+ years in the neighborhood refuses to pay the $0.01 he owes in HOA fees on principle

Boss gives employee a $820 parting gift, her partner calls gift "frustrating": 'She couldn't understand my point of view, called me entitled, and basically ended the call'

Boss gives employee a $820 parting gift, her partner calls gift "frustrating": 'She couldn't understand my point of view, called me entitled, and basically ended the call'

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