tales from the front desk

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Manager schedules ‘mandatory’ staff meeting during the day, night shift employee shows up in sleepwear to send him a message: ’[It] cut into my sleep schedule’

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Manager claims employee is lying about getting stuck in the snow en route to work, admits she left work to try and catch employee red-handed: ‘I sent [her] proof’

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Hotel quiet fires porter over scheduling conflicts, they refuse to return their uniform when their boss demands it back: 'You want your uniform back? Come and get it'

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

Elna McHilderson

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‘Florida isn't supposed to be cold!’: Entitled hotel customers demand refunds for their stays due to inclement weather, employee refuses to comply

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‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

Elna McHilderson

‘The bigger the sign, the less people will read it’: 20+ Employees recount their most hysterical ‘guests who can't read signs’ stories

‘The bigger the sign, the less people will read it’: Front desk employees recount their most hysterically funny ‘guests who can't read signs’ stories

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

Elna McHilderson

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‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

Elna McHilderson

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

Elna McHilderson

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'Guest demanded a room upgrade because "their aura didn't vibe" with the one they booked': 20+ Hotel receptionists who bit their tongues as guests asked for the most ridiculous requests

‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

‘We have a new winner of the stupidest guest of the year’: Woman demands hotel room even though she booked for it 2025, front desk receptionist is not having it

Elna McHilderson

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‘That’s ENOUGH’: Karen customer slams credit card machine when asked to pay a pet fee for her hotel stay, employee says she can get lost if she can't be civil

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'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

'I hope you're ready to lose your job': Hungry guest throws tantrum at hotel concierge for not providing free Thanksgiving meal

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'His hand pauses in midair': Front desk attendant gets scolded for using his phone at work, instead he maliciously complies with company policy by wasting other precious office resources

Jesse Kessenheimer

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Employee forced to train his 2 entitled replacements during final weeks after being let go, gets payback on his last day: 'Yeah, I'm not doing that'

Employee forced to train his 2 entitled replacements during final weeks after being let go, gets payback on his last day: 'Yeah, I'm not doing that'

Boss refuses to acknowledge employee's two-week notice, refusing to discuss it further and acting like they aren't leaving: 'She's still assigning me projects for next month. Still scheduling me for meetings three weeks out'

Boss refuses to acknowledge employee's two-week notice, refusing to discuss it further and acting like they aren't leaving: 'She's still assigning me projects for next month. Still scheduling me for meetings three weeks out'

‘HR hung up on me’: After being fired, HR director contacts ex-employee asking to hire them as a contractor, only to be appalled when they ask for a pay rate 5x their former salary

‘HR hung up on me’: After being fired, HR director contacts ex-employee asking to hire them as a contractor, only to be appalled when they ask for a pay rate 5x their former salary

‘And the [girl] had her first car’: Elderly couple that neighboring teenager helped out pass and include her in the inheritance but the family “Karen” tries to cut her out, so other members secretly give her their car

‘And the [girl] had her first car’: Elderly couple that neighboring teenager helped out pass and include her in the inheritance but the family “Karen” tries to cut her out, so other members secretly give her their car

Nanny asks for a $5 raise after working with a family for 2 years, then she burns a bridge when the parents counteroffer with a pay cut: 'Mom thinks she's being savvy'

Nanny asks for a $5 raise after working with a family for 2 years, then she burns a bridge when the parents counteroffer with a pay cut: 'Mom thinks she's being savvy'

'My colleagues are all 8am until 5:30pm. My contract is for 9 to 5pm': Employee refuses to amend his hours after HR discovers their mistake in his contract

'My colleagues are all 8am until 5:30pm. My contract is for 9 to 5pm': Employee refuses to amend his hours after HR discovers their mistake in his contract

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