tales from the front desk

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Sisters debate whether to book hotel through a 3rd party or direct, busy front desk proves who's right: ‘Sometimes big sis DOES know what she is talking about.’

Elna McHilderson

‘Anywhoodles, I told the GM I’m done': Family-owned hotel blames everything on the only non-family-member employee, finally quits after the ‘last straw’

‘Anywhoodles, I told the GM I’m done': Family-owned hotel blames everything on the only non-family-member employee, finally quits after the ‘last straw’

Elna McHilderson

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‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

‘They finally fired me!!!’: Hotel employee celebrates being let go, manager tries to intimidate, but now she has plausible reasons to take them to court

Elna McHilderson

‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

‘My inner petty is laughing’: Hotel night auditor faces off with a Karen guest throwing a tantrum, could've saved her $50 but charged her full price instead

Elna McHilderson

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Manager schedules ‘mandatory’ staff meeting during the day, night shift employee shows up in sleepwear to send him a message: ’[It] cut into my sleep schedule’

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Manager claims employee is lying about getting stuck in the snow en route to work, admits she left work to try and catch employee red-handed: ‘I sent [her] proof’

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Hotel quiet fires porter over scheduling conflicts, they refuse to return their uniform when their boss demands it back: 'You want your uniform back? Come and get it'

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

‘He’s just mad': Employee writes an anonymous Reddit post about an unruly guest, manager who gets bashed in the comments finds it and fires him

Elna McHilderson

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‘Florida isn't supposed to be cold!’: Entitled hotel customers demand refunds for their stays due to inclement weather, employee refuses to comply

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

‘My petty heart giggled with glee’: Entitled hotel guest tries to skirt her way out of a $25 pet fee by saying her dog is ESA, employee calls her out

Elna McHilderson

‘The bigger the sign, the less people will read it’: 20+ Employees recount their most hysterical ‘guests who can't read signs’ stories

‘The bigger the sign, the less people will read it’: Front desk employees recount their most hysterically funny ‘guests who can't read signs’ stories

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‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

‘He deserved a minimum $250 fine’: Hotel employee refuses to check-in mother with kids traveling after Christmas since his shift ends in 30-minutes, costs him a pretty penny

Elna McHilderson

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

‘I don’t need to sign anything!’: Elderly Karen refuses to sign the necessary forms to extend her hotel stay, front desk agent forces her to check out

'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

'I was so glad that they got what they deserved': 3-star hotel employee gets berated by entitled guests who demand 5-start hotel service and a discount, manager kicks them out

Elna McHilderson

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'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

'Long story short, I just quit my full-time job': Sole employee at a hotel that holds nearly 200 people shares exact customer interaction that made her quit on the spot

Elna McHilderson

Hotel hotels hotel room hotel guest tales from the front desk front desk guests

'Guest demanded a room upgrade because "their aura didn't vibe" with the one they booked': 20+ Hotel receptionists who bit their tongues as guests asked for the most ridiculous requests

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Neighbor tries to evict homeowner from their own driveway by putting up a ‘tow away zone’ sign, homeowner parks there anyway, tow driver refuses to get involved: ‘I knew it was going to escalate’

Neighbor tries to evict homeowner from their own driveway by putting up a ‘tow away zone’ sign, homeowner parks there anyway, tow driver refuses to get involved: ‘I knew it was going to escalate’

Employee takes an interview from a competitor, CEO finds out, employee gets fired: 'I'm honestly baffled by the situation'

Employee takes an interview from a competitor, CEO finds out, employee gets fired: 'I'm honestly baffled by the situation'

Identical twin sister decides to start a life of her own after her parents encouraged an unhealthy, codependent familial relationship for years, family implodes as a result: ‘I just can't be enmeshed with her for the rest of my life’

Identical twin sister decides to start a life of her own after her parents encouraged an unhealthy, codependent familial relationship for years, family implodes as a result: ‘I just can't be enmeshed with her for the rest of my life’

31-year-old woman shares 8-part saga about entitled old neighbor who thinks she owns the entire building: 'I repeated that this was my home and she couldn’t walk in whenever she wanted'

31-year-old woman shares 8-part saga about entitled old neighbor who thinks she owns the entire building: 'I repeated that this was my home and she couldn’t walk in whenever she wanted'

‘It took her from $60,000 to $110,000’: Underpaid office manager leaves a small firm, lands a new $110k job with real benefits, while old boss melts down, admits he underpaid her for years, and still loses her

‘It took her from $60,000 to $110,000’: Underpaid office manager leaves a small firm, lands a new $110k job with real benefits, while old boss melts down, admits he underpaid her for years, and still loses her

Employee's colleagues fail to respond to their emails, Microsoft Teams chats, and other methods of communication, sparking a discussion about non-communicative coworkers in the workplace: ‘I can walk into their offices and scream it at them I guess…’

Employee's colleagues fail to respond to their emails, Microsoft Teams chats, and other methods of communication, sparking a discussion about non-communicative coworkers in the workplace: ‘I can walk into their offices and scream it at them I guess…’

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