In your first customer service gig, you will be shocked at how readily people manipulate and bend the truth in their favor while recounting events with what seems like complete and absolute sincerity. The first time you encounter one of these sad sob stories, your first instinct will be to do everything in your power to help them out. But the first time one of these stories starts to not quite add up, unraveling before your very eyes, you're going to end up with trust issues and not take anythi…

Nobody is exempt from paying off their debts.

A premium membership doesn't mean you can make employees your private attendant.

It's never simple to work in the customer service sector. You frequently interact with a wide range of individuals and are never sure what to anticipate. Having said that, given the obvious drawbacks of this line of work, there must be some benefits, right? The account following was written by an irate front desk clerk. The original poster (OP) has a very lengthy history of employment in the hospitality sector. Even though at first things were going quite well, as expected, all it takes is one…

Don't you just love it when someone makes a scene only to discover that they were in the wrong the entire time? This Karen waltzed up to the front desk of a hotel and claimed she did not owe anything because when she booked her reservation, she paid in advance. She even threw out the classic “I've been doing this for a long time” line to the concierge. The reality is that the front desk agent had also been doing this for a long time and could immediately sense that this woman still owed $99. Af…

“He yelled at me through the phone and said that he has the right to HIS presidential suite...”

Make sure to read the signs very carefully.

“I have dealt with a lot of people and you are downright nasty and disrespectful.”

Everyone wants to know what tricks they can use to try and rig the system, especially if it means they can save money. It doesn't matter who is on the other side of that exchange, as long as you come out better on the other side, right? Well, no. As fun as it can be to find little ways to “save” money, there is a clear line between using acceptable little tricks to spend less money or get better deals, and actually lying and cheating others. The hotel guest in this Reddit story tried to rig the…

All is fair until customers start throwing stuff at you.

Sometimes people can have a Karen moment, but that doesn't mean they are certified Karens. Sometimes they can redeem themselves.

Front desk employees often have to deal with entitled customers, but sometimes they have to deal with equally entitled bosses.

What's the deal with king-sized beds ? That's the question on the minds of the commenters on this story about a hotel that became overrun by executives and their bossy assistants. This front desk worker, u/KOd06, has a least favorite week of the year. They work at a hotel, and they dread a yearly convention of the hotel's Board of Directors. Where do these big wigs stay? Well, at the hotel they're on the board of, obviously. That means that managers are running around trying to make everyone's…

When you are a kid, you constantly get told by your parents that ‘patience is a virtue’. And even though you have no idea what that phrase means, you slowly learn what patience really is and how to use it. The problem is, that more often than not, the adults who constantly preach patience, have none of their own to show for. Like the hotel guest in this Reddit story, who could not patiently wait even 3 minutes for the clerk to return to their desk after assisting another guest. Why would you wa…

If you're looking for a common area where Karens love to throw tantrums, look no further than the concierge desk at a hotel chain. The complaints tend to be of a similar variety. Perhaps the wifi isn't working or the mediocre complimentary breakfast is, in fact, mediocre. Perhaps the room is “too small” despite fitting the exact online description on the hotel website. Or perhaps the Karen made an error and is trying to blame everyone else for said error. That is one of the possibilities behind…

Setting boundaries with people around you is essential to preserving a good balance between all parties and reducing the possibility of a misunderstanding, whether it be with your family, friends, fellow pupils, or even at your place of employment. The story below is of a bewildered employee. After an unusual encounter with her former manager, the original poster (OP) shared on Reddit. To put things in context, OP had just begun her new job and had quit her previous one due to the unprofessiona…