In the world of client service, there's a common belief: go to any length—great lengths—to keep all clients satisfied, under contract, and coming back for more. Most managers frown deeply upon contract cancellation notices, forcing workers to submit justification for cancellation along with what their work group did to try and retain the customer. At the end of the day, the number of contracts signed versus the number of contracts lost is the only metric that's being tracked, so that's the only…