Being a retail veteran means that you're nearly immune to the tactics of wily entitled customers, hardened to the core with the scar tissue of encounters with other customers—that or just completely dead inside—but it's all the same thing, really. Even if you leave the retail industry far behind, you remember the way people can act toward retail staff long afterward and how it's almost like people become another person when they begin talking to someone they deem to be a “servant" and beneath t…

As every retail employee knows, shoppers change their persona when they walk into a store. Nobody knows how or why, but even the most benevolent people can transform into feral Karens as soon as they walk in front of a store cashier, pillaging the aisles like there's no tomorrow.

If you already know you're going to quit , you may as well do it in style. Imagine that your boss suddenly raced away from the building after quitting. The office would never stop talking about it! Whenever times get tough, people will joke about the time that the manager fled the building. People always talk about their dreams, but that guy put his money where his mouth was and executed a perfect final day . When people are laid off, it's often done in the early morning or outside of normal wo…

You get a discount, you get a discount, everybody gets a discount! I'm kidding, that's not how retail stores work. If everyone got a discount for no reason, the store would be out of business. It's the retail worker's job to ensure that people don't show up with expired coupons, and this particular worker who had landed themselves the role of supervisor was very good at their job. OP had actually quit, giving in their two weeks' notice, and we all know that the moment you quit is the moment you…

Following these orders struck this employee as odd, but they did as they were instructed . After all, what the bosses say goes, even if you think it's the silliest thing you've ever heard. Recently, there's been some online discourse about how small shops make enough money to stay in business. The basic premise of people's question is: How does a tiny store with just weekend foot traffic or tourist traffic manage to stay afloat? What if just a few customers come in each day? How does the place…

This employee got stuck working with a supervisor they were particularly not fond of. That happens in life. You can't always work with your work bestie. It makes a huge difference when you have fun coworkers. You both have to be there for an entire six- or eight-hour shift, so you may as well try to make it enjoyable. Some coworkers have a great sense of humor. Others you'll get to know on a deep level and know all of their interesting lore. Having deep conversations while folding shirts togeth…

And the award for Most Entitled Customer goes to...

When a customer gets too excitable, retail workers know the drill: call their manager over to handle it. Each customer is different, and they each have their own intentions when they enter a store. Of course, most shoppers arrive at a store with a list and just go around and gather all the items they need. But others require more assistance than that. Maybe they have a return that they waited too long to bring back, or perhaps they're looking for a really specific thing and can't find it. You c…

Sometimes you just have a feeling that you can't ignore. A sixth sense or a premonition will creep into your mind, and you decide to listen to your gut. Maybe you have a strange feeling about going on a date with someone new, or perhaps you get a chill down your spine and decide to take a different route home just based off your feelings. These people shared their stories of times they had a feeling that their jobs weren't going to work out, so they just quit. No need to go through months of tr…

This small business knows how to handle their most demanding customers. As a small business , you face unique challenges and have advantages that big chains don't always face. Especially in family-run businesses, the working conditions can be much friendlier to staffers. Corporate chains with hundreds of employees may seem cold in comparison---there's no way they can keep track of all those people. But at a small company, employees can have a little more leeway when it comes to their day-to-day…

You need to be careful when you sell products online because oftentimes, people will say anything to get what they want. They will make up a whole family to get a discount if they have to. One person was selling some Christmas products (prefilled stockings) on Marketplace when she was contacted by a mother who wanted to make a large order for her kids. At first, the lady asked for a discount, which OP felt was reasonable as it was such a big order. They agreed on the price of $250, and made a p…

People working in technical support have seen a lot of funny cases over the years, and this case is definitely one to remember for the IT manager involved. OP was working for a large pub company based in the UK, in which their chief role was second-in-line support for retail applications. One client opened a ticket after an engineer had come and checked the facilities of their establishment, only to send out a faulty report, leading to the website displaying a facility that the establishment cl…

We're silently judging each other all the time. Like it or not, it's a part of being human. Most of the time, these are calculated judgments, and they're made for good reason in order to avoid conflict and preemptively determine whether or not it is a good idea to broach particular topics of conversation with the person you're talking to—like deciding whether or not a political conversation is appropriate at your family's Christmas gathering. Even the most tolerant saint-like individuals among…

Every job comes with responsibilities, but that's just a suggestion. Who says you have to complete the job you're paid to do every single day? That seems like a lot of work. And since many people don't even like their job, and are underpaid, you get results like the ones below. Sometimes, employees just can't be bothered to do their job correctly. I'm sure they have their reasons. Maybe they're resentful of their boss, perhaps they're tired or distracted, or maybe it's an elaborate performance…

The only people more confused than these customers were the befuddled employees trying to help them. If you've ever worked in customer service for any amount of time, you already know that some customers just need to rant and vent and get all their anger out. You can offer them solutions to their problems, and that's not good enough for them. Sometimes they'll just reject your ideas outright and demand a manager. As you can read about in one story about a block of cheese, some customers have no…

Managers never want to have to tell an employee they're being let go , but sometimes their hand is forced. If the employee is talking back to customers or caught on camera stealing money out of the till, sometimes the manager will have to fire them for the good of the company. When u/edge231 asked, “Managers of Reddit, what is the stupidest thing an employee did that forced you to fire them?” there were over 15,000 people who chimed in with their craziest stories. Folks, today I learned a fasci…