retail

Restaurant manager calls police on customers who are refusing to pay $9 for using the salad bar: '3 cop cars pulled in and surrounded them'

Brad Dickson

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'It was like "Lord of the Flies" at the [call] center': 25+ Employees who got caught acting unprofessionally

Remy Millisky

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'I didn't make your drink wrong, Amy': 25+ Ridiculous tales from retail workers who can't get their customers to understand them

Remy Millisky

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Client disregards advice resulting in faulty $10k order of embroidered company t-shirts: 'Have fun refunding a $10k order!'

Brad Dickson

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'Hun, I'm trying to help you': Karen tries to get a retail employee fired for calling her 'hun', instead managers praise their all-star employee for maintaining excellent customer service

Jesse Kessenheimer

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'They confirmed... it was a top priority': Store managers decide customers should never have to wait more than 15 seconds before checking out, employee maliciously complies

Remy Millisky

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Customer refuses to pay for oil change, demands mechanic put old oil back in: 'His truck might last another year at best'

Brad Dickson

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Visitor refuses to clear entry with storage facility security, finds themself locked in and unable to leave: 'He had to wait until 4:30 AM to get out after my shift'

Brad Dickson

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Karen demands baker go to the butcher's shop next door to sell her some meat: 'I don't see why you can't just go and get it for me'

Brad Dickson

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'Don't worry, message received loud and clear': Employee puts power-tripping micromanaging Karen manager in her place by following her orders

Brad Dickson

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Craft store Karen accosts fellow customer and accuses them of being an employee of the store: 'She accused me of just not wanting to help her'

Brad Dickson

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18-year-old employee tells boss to approve their leave or accept their resignation: 'How do I tell my boss that she either has to approve my 4 months' notice or accept my 2 weeks' resignation?'

Brad Dickson

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Upper management tells store employee to ‘become less loud’, backfires hilariously when employee starts frightening customers by being too quiet: ‘I need a bell’

Lana DeGaetano

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'It's always nice when a big boss... lays down the law': Entitled greeting store customer claims she knows the CEO, the CEO calls her bluff

Remy Millisky

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'Call the owner because the customer is always right': Designer purse shopper tries to lie her way into a steep discount

Remy Millisky

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Customer demands refund for 20 minutes of internet downtime caused by their own mistake, customer service rep maliciously complies: '[That's] a little under 2 cents an hour'

Brad Dickson

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