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'She was livid from the moment she walked in': 15+ Customer chronicles told by retail workers

'She was livid from the moment she walked in': 15+ Crazy customer chronicles told by retail workers

Retail workers could tell you a story or two about their most memorable customers . As a cashier, you may serve hundreds of people each day, so when someone throws a huge fit or is especially impolite, it sticks with you. Whether you're working in a clothing store or a popular spot in the mall or a fast food restaurant, you're bound to get some odd customers. Usually, customers ask the same few questions over and over. But there are exceptions. For example, one person shared that they had a cus…
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'Anti-anti-theft': Retail employee wins the award for 'Most Brainless Employee of the Month' after attaching anti-theft devices to the price tags

As employees, we're all just tools in the toolbox of our company. For utility purposes, we perform our function at work and then we clock out–it's simple. But as every worker knows, we all have one coworker on the roster who's not the sharpest tool in the shed.
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Coworker gets reprimanded for not smiling: 'I don't get paid enough to deal with this'

Attitude is important when it comes to the workplace. Still, the workplace itself is largely responsible for your attitude when you're at work. You can't just demand that your workers be happy and have that be the solution to what is an otherwise miserable job. Yet, one of the first things you're taught in retail is that you should always smile and “greet” “guests” as they walk in the door, setting the stage for an enjoyable experience for them during which they're more likely to fork out more…
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Restaurant boss says all leave requests will be denied going forward, staff asks him if he's making an April Fool's joke: 'He was not'

Dodgy off-book leave policies are something that you just come to expect after a while of working in the restaurant or retail world. From the first time you go to book leave and are met with the strong insinuation that maybe you shouldn't be taking any leave at all, giving you reasons of being too busy or too understaffed to possibly afford to be a “man down," you're going to be feeling that old resigned feeling of knowing that this is going to be that kind of place. The reality is that you're…
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Customer blames car wash for car damage, demands compensation but refuses to let employee check the security cameras: ‘I know a liar when I see one’

Customer blames car wash for car damage, demands compensation but refuses to let employee check the security cameras: ‘I know a liar when I see one’

No one loves to admit they are at fault when they make a mistake. It's an uncomfortable feeling, and if the mistake costs money, that is even worse. But, as we are all adults, sometimes you have to own up to your mistakes and pay for what you caused. Not this customer though, he absolutely refused to admit to the damage he caused. In this Reddit story, two customers approached a car wash employee and accused the car wash of causing their cars to crash into each other. The employee, who had to d…
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'You have no power over me': Retail employee dupes a 'time-thief' manager operating according to a watch set 10 minutes ahead

Time may be a construct, but it's the same for everybody. We're all bound by the 60 minutes every hour and the 24 hours in a day–and when you're paid by the hour and working on a strict schedule, time becomes law. For the retail employee in our next story, time became more than just a means to collect their paycheck, it became a great way to get payback on a salty micromanager.
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'My coworker has an obsession with my job position': Retail worker refuses to leave baby department, repeatedly asks coworker, "When are you leaving?"

One person's odd fixation is making this retail worker uncomfortable. Retail work can be stressful, but it should never be because of your coworkers. The customers are known to be irritating, and some bosses have quotas that they pressure employees to hit. But your coworkers shouldn't ever be the most stressful part of a retail job, or any job for that matter. If they are, it's time to head to the human resources department, and let them handle the fallout. This person, u/asimplenobody27, has b…
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'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

A customer was a bit too eager to shop at a new store in town. At some restaurants that are brand new, a “soft launch” will take place for the first few weeks they're open. During the soft launch, servers are being trained, the kitchen staff is learning how to make the food properly, and therefore the service might be a little slower than normal. That's all well and good for the restaurant industry, but there are no soft launches in retail. That didn't stop this woman from trying to break into…
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‘Her manager called the next day, profusely apologizing’: Customer gets back at retail employee for refusing to help her 30 minutes before store closing time

‘Her manager called the next day, profusely apologizing’: Customer gets back at retail employee for refusing to help her 30 minutes before store closing time

Let's get the record straight on this issue. If a store's closing time is at 7:00 pm, the employees can stop accepting customers no earlier than 6:50 pm. Even if there are annoying customers that come in 15 minutes before you close, and take their sweet time, you have to be loyal to the closing time that is known to the public. You can't just decide to close 30 minutes earlier just because you feel like it. Much like what the employee in this Reddit story did. A customer came into the store wit…
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'Don't clock in, don't get paid': Company stops paying employees who fail to clock in on time, leading to a legal dispute

Different workplaces have different ways of ensuring their employees are doing their jobs properly. One of the main aspects of the job that managers usually take note of is when their employees arrive, and when they leave, so there are a few ways a manager can track his employees' working hours. They can use an app that employees would clock in and out from, they can use a physical card and clock at the office, and they can just use the good ol' trusting system in which they trust their employe…
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'You told me to handle them, hence I handled them': Entitled mother loses it after shopper gets her kids thrown out of the store

'You told me to handle them, hence I handled them': Entitled mother loses it after shopper gets her kids thrown out of the store

It takes a certain kind of parent to let their kids run amok in a store. We understand that kids can get rowdy; that's inevitable. We also understand that this mother may have tried to calm them down in the past to no avail. That being said, once they start tampering with the store products and once they start actively disrupting other customers, it's time to take control and at least attempt to restore order. Not only did this woman refuse to try, but she ended up offloading her kids onto anot…
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'I don't work here': Guy gets accused of slacking at a job that isn't even his and accosted by another customer

Retail is brutal for a number of reasons, but one of the worst is the fact that you get absolutely no respect from the public whom you're servicing. This is clearly evidenced by the audacity and sheer entitlement they feel in being able to bark orders at you and admonish you for “slacking” as if they're your boss. The thing is, when they're at their own job, they probably browse Reddit and spend ample time gossiping with their own coworkers but for some reason, these sorts of customers seem to…
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‘He watched as I counted every single bill’: Retail employee gets back at demanding customer for refusing to pay with credit card

‘He watched as I counted every single bill’: Retail employee gets back at demanding customer for refusing to pay with credit card

It might be safe to say that we are slowly approaching a time when people no longer use cash. Not to say that cash will ever disappear, that is not going to happen, but with the ability to pay with debit cards, credit cards, smartphones, and even smart watches, people simply don't carry cash with them anymore. The slow disappearance of cash from our lives shouldn't and probably wouldn't affect our everyday life that much, but it can cause some inconveniences to some people, or more specifically…
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‘Can't help you, I’m on a break': Servers takes a break to eat while ignoring customers entitled requests to 'stay on shift', leading to a dispute

‘Can't help you, I’m on a break': Servers takes a break to eat while ignoring customers entitled requests to 'stay on shift', leading to a dispute

More often than not, customers tend to completely forget that the servers who are standing in front of them are human beings too. While it is understandable to want to get a proper service for something that you are paying for, treating servers how you would want to be treated yourself is the least you can do. So for example, if you see that a server is taking their much-deserved break, maybe just leave them be. Which is exactly what the customers in this Reddit story should have done, at least…
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'You need to watch your tone, because it's not her fault': Wife stands up for employee when husband tries to pull a Karen

'You need to watch your tone, because it's not her fault': Wife stands up for employee when husband tries to pull a Karen

It's our duty to keep the Karen inside of us all in check, though, sometimes you might need a little help from your partner to do so.
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'He was out to get me from the start': Employee deletes all his work files after being fired by manager who wants to take down the company

'He was out to get me from the start': Employee deletes all his work files after being fired by manager who wants to take down the company

Getting fired is not a fun experience, that is a no-brainer. Nobody likes getting fired, and nobody wants it. Most of the time, it comes out of nowhere, but sometimes you actually see it coming. Whether by listening to a hushed conversation between your supervisors or when you see a suspicious-looking meeting was added to your calendar. I always wanted to be one of those employees who dare to teach the boss a lesson when they decide to fire you. Some kind of way to say “You are going to be sorr…
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