FAIL Blog
Advertisement

retail

‘Dude, the printer is toast, just order a new one’: Tech employee reports printer that went up in smoke to IT contractor who strictly follows company script, refusing to order a new one

‘Dude, the printer is toast, just order a new one’: Tech employee reports printer that went up in smoke to IT contractor who strictly follows company script, refusing to order a new one

If a printer goes up in flames, you might want to order a new one, dude. These were the exact thoughts of u/mattthepianoman who posted his funny workplace story to r/talesfromtechsupport. See, a printer had smoke coming out of it, and it was his job as a tech employee to report the issue to an IT contractor. This IT contractor had a few brain cells missing, and instead of doing something about it, he first asked the original poster to take him step by step through the diagnostics. What do diagn…
View List
'I knew I was getting fired': Retail manager creates the world's hardest passwords just before getting fired

'I knew I was getting fired': Retail manager creates the world's hardest passwords just before getting fired

One retail worker inspired us all with the way they got back at the company that was going to fire them. There's a reason most companies fire people in the most private way possible. Usually, the person will be called into a meeting with HR at a time when few employees are around. After HR breaks the news, the person might have to sign a few papers, but their desk will be cleared out for them and they'll be escorted out the door. I mean, that's the professional and careful way to do things, but…
View List
Advertisement
‘You have no clue what you're doing': Customer demands to speak to manager after yelling at employee, only to discover the employee is the manager

‘You have no clue what you're doing': Customer demands to speak to manager after yelling at employee, only to discover the employee is the manager

Every customer should remind themselves when they go into any type of store, that the employees are there for a reason. They have had training, they probably have been working there for a while, and you are not the first customer walking in. The bottom line is, they know what they're doing. So if you, a customer, come in and ask for a product and an employee tells you that they don't have it, chances are, they don't have it. Calling the employee names or asking to see the manager, will not chan…
View List
work workplace coworker coworkers manager managers employee employees reatail retail-worker retail high-end rich money commission payback malicious compliance reddit reddit thread

'I got a dress, white gloves, and a pearl necklace': Retail employee channels her inner ‘Audrey Hepburn’ after getting burned by management for underdressing at work

There's nothing worse than being an employee of a high-end retail store. If you've never experienced it, picture this: Every day you clock in, you are exposed to the scrutiny of every high-horse, ivory tower, wannabe with a superiority complex and despite your desire to dismiss their overinflated opinion with a waive, your commission depends on them.
View List
customer support customer service karens workplace-stories job malicious compliance retail karen-customer work customers customer workplace karen story karen - 24127237

'I hung up': Caller learns an important lesson after impolite words to service rep

We should have the expectation as a society that it's ok to deny someone service for being impolite to staff. This might actually teach people to be respectful and treat other people with common decency rather than with abject entitlement. Of course, as with anything else, there are grey areas and blurred lines and you might just end up talking to some egotistical service manager who is having a bad day. Still, professional courtesy should prevail even if they're not giving you the same. This c…
View List
Advertisement
'Should...employees be made to pay?': Craft store employees shocked by manager's note

'Should...employees be made to pay?': Craft store employees shocked by manager's note

There's motivation, and then there's whatever this is. It's certainly not motivational , that's for sure. There was a time not so long ago when credit cards were only used for big purchases. Then, stores evolved to let people use them for smaller shopping trips. These days, it seems like everyone has at least a few cards, and we use them constantly. Regular old cash has taken a back seat. Credit cards are ubiquitous at retail locations especially. Many stores offer their own credit cards. That…
View List
customer support customer service karens workplace-stories work stories job malicious compliance retail karen-customer work customers petty revenge workplace company - 24484869

'Well at least he pays his bill': Karen customer throws tantrum at employee over cell phone disconnection after not paying her bill

Is it ever acceptable for a customer to exhibit entitled behavior, also known as "Karen" behavior? You can argue different ways on this one, but in this story, the customer's behavior was unwarranted. When you pay for a service, such as electricity, Wi-Fi, dry cleaning, or any other service for that matter, you are obligated to pay in return. If you stop paying the company, you cannot expect them to continue catering to your needs, which is what the entitled customer in this story believes.
View List
customer support customer service karens workplace-stories talesfromretail entitled parents job retail karen-customer work customers karen-customers customer karens in the wild workplace entitled tales-from-retail karen entitled people - 24475909

'Not my problem, now leave': Retail manager puts Karen in her place when she blames him for her cancelled and unpaid cell service

At certain times in your life—particularly when things have gone sideways—it's important to take ownership of the fact that your own actions and decisions are the things that got you there. Unfortunately, most of us struggle with this and, as a matter of self-preservation, will seek to displace blame towards anyone or anything that we can point a finger at. Sometimes, this displacement is plausible, reasonable even, but at other times, it can get unreasonably ridiculous… Tell me again, Carl, ab…
View List
Advertisement
customer support customer service karens workplace-stories job snow day malicious compliance snow retail work customers delivery guy delivery driver petty revenge customer food delivery ice package delivery workplace snow shovel delivery karen customer - 24452869

Entitled Karen demands delivery driver shovel her snow-laden driveway: 'I left her a message in the snow'

While all customer service is tough due to the challenging task of dealing with the unpredictable members of the public, delivery drivers have it particularly rough, owing to the fact that they have to consistently interact with these same people whose absurd entitlement is amplified by the proximity of their homes. If you thought that Karen was a doozy to deal with at the customer service desk at Home Depot, just wait until you see how she treats the poor bloke who has to deliver something rig…
View List
customer support customer service supermarket workplace-stories talesfromretail idontworkherelady retail karen-customer customers karen-customers tales-from-retail - 23971845

Karen chases customer out of store, employees lock her out with her stuff still inside: 'They just closed and locked the doors'

If there's one person you don't want to mess with, it's an EMT who has just finished their shift… EMTs are some of the hardest working individuals with a job that necessitates sleep deprivation, self-sacrifice, and trauma that reaches far, far above their pay grade. Even a shift for them that is “not bad” would be enough to send the rest of us looking for another line of work. While they're some of the nicest people, every EMT I've ever known personally gets through their job by being partially…
View List
'Where there is a will, there is a way': Customer complies with company's demands to return faulty product after they refuse to reimburse him, leading to company losing hundreds

'Where there is a will, there is a way': Customer complies with company's demands to return faulty product after they refuse to reimburse him, leading to company losing hundreds

It's nearly impossible to stay up to date with technology. The rate at which the world changes is almost unfathomable. However, what happens if you deliberately select outdated technology to guarantee a smooth transition, only to be left with a dysfunctional device? The story that follows tells the account of a son who purchases a flip phone for his elderly father. OP chooses an easy-to-manage cellphone for his father, who can no longer keep up with the rapid advancements in technology. However…
View List
Advertisement
customer support customer service karens workplace-stories entitled parents job malicious compliance retail work customers customer karens in the wild workplace entitled karen entitled people - 24248069

Entitled dude wants to cut a 150 person line, gets shut down: 'A middle-aged man [had] a screaming, crying tantrum'

Some people weren't ever taught that they can't always have things their way—and it shows… These days, being a preferred platinum, premium, premier, or bumbercrum-level customer really doesn't mean much of anything. Companies don't even really go through much to disguise this, either. Back in the day, if you did enough business with a company to achieve bundersnoot-level status, they'd give you actual upgrades and treatment that meant something. These days, you'll be lucky to get a pen, but it'…
View List
'You break it, you pay': Customer demands post office replace her key after she breaks it, employee refuses to give in to her demands

'You break it, you pay': Customer demands post office replace her key after she breaks it, employee refuses to give in to her demands

Did you ever break something in a store and the employees demanded that you pay for it? There used to be a time when every store had those big 'You break it, you buy it' signs, and it was terrifying trying to walk through the aisles without touching anything in fear it would break. I never broke something in a store and then had to pay for it, which makes me wonder if those stores actually enforce this rule or if they simply pity whoever broke an item and just let it go. This post office worker…
View List
'I never thought anyone could actually fall for that': 30+ Empty-headed employees who made the silliest mistakes on the job

'I never thought anyone could actually fall for that': 30+ Empty-headed employees who made the silliest mistakes on the job

Not everyone can be the employee of the month. Some employees are destined for mediocrity, while others are so dim-witted it makes you wonder how they ever got the job in the first place. These people have been shocked by their own especially goofy coworkers, which they told to the r/askreddit community. U/Colossus252 asked, “What's your story of the dumbest coworker you've ever had the privilege of working with?” and more than 1,100 Redditors revealed their funniest stories.
View List
Advertisement
‘I left his office and laughed’: Employee gets back at micromanager by signing him up for hundreds of mailing lists

‘I left his office and laughed’: Employee gets back at micromanager by signing him up for hundreds of mailing lists

There is something about those extremely sophisticated petty revenge stories, that are just so satisfying to read. Because really, all you need in order to get back at someone is just a bit of creativity and courage, and you can get away with the funniest little tricks. Here is the perfect example of one. This employee told Reddit about how they got back at an unreasonable boss who kept giving employees bad reviews for no reason. Instead of causing a scene, or threatening to quit, OP came up wi…
View List
karen karens karens-in-the-wild karen-stories retail retail-employee employee employees manager work job cashier tales-from-retail malicious-compliance reddit reddit-thread

'The only thing in the 'back' is the cardboard crusher': Toy store employee gladly ditches a Karen at the register after getting ordered to dig through ‘the back’ for an out of stock item

Mama Bears are the fiercest competitor at the store, collecting goods and gifts for their offspring. However, as they're vying for front-of-the-line positions, fighting for special deals, and demanding that retail employees jump through hoops for the purchases, mothers can quickly transform into Karens.
View List
Advertisement

Hot Today

Advertisement