FAIL Blog
Advertisement

retail worker

Fiancée invites everyone from workplace to wedding except one person

'She humiliated my coworker': Jealous fiancée invites everyone from workplace to her wedding except one person

Even though they just got engaged, this man is already rethinking his upcoming marriage. U/fullishfool decided to share this story to r/AmItheA**hole to get the internet's opinion on his fiancée's bizarre behavior . As you plan your wedding, there are so many decisions to make. One of the first is who you're going to invite. Small weddings may just include family and friends, while other couples love to go all out and invite extended family and coworkers. This OP wanted to invite his coworkers,…
View List
customer service amitheahole aita retail retail worker karen-customer customers late customer service industry - 21719813

'They were looking at us weirdly': Couple orders food from a closed restaurant, wonders if they're wrong

How many people working in customer service, retail, or the service industry have had to deal with this exact same scenario? The closing time was 6 pm—it's now ten after—and there are still customers in the store. You're not allowed to turn customers away—management has forbidden it—still, customers continue to pour in. This same thing happens often, and management insists that every last customer be able to order, forcing you to stay late well past scheduled closing… Yet, every time you try to…
View List
Advertisement
talesfromretail toxic-workplace manager retail retail worker petty revenge managers - 21640709

[My] manager never backs me up': Retail worker gets back at manager for refusing to "back them up" when dealing with customers

When working retail and customer service, you're playing a constant tug-of-war with customers over policy, laws, and even the simple ethics of trading—and it's not uncommon to have someone standing in front of you passionately quoting some piece of slightly relevant legislation their aunt's friend told them about, with flecks of spittle flying in all directions. The only problem is that they clearly don't fully comprehend the trading act that they're quoting, but there's no way they're going to…
View List
'If you're in the building, you're working': Grocery shopper wants help from the only employee who cannot assist her

'If you're in the building, you're working': Grocery shopper demands help from the only employee who cannot assist her

When customers demand help , they want to be helped immediately. And instead of listening when workers actually try to help them, they seem to shut off their ears, and end up throwing a tantrum instead. Cashiers don't get the respect they deserve, and lots of customers are very rude to them on the daily. U/NiftyGoblin had a strange story to tell, which they shared to r/TalesFromRetail, a subreddit for retail workers to share the realities of life behind the cash register. This OP was just tryin…
View List
‘I kept track of everything’: Retail employee keeps track of times manager submits to Karens' requests, then tells upper management

‘I kept track of everything’: Retail employee keeps track of times manager submits to Karens' requests, then tells upper management

Managers often bend over backward to make rude, entitled, and petty customers comfortable, and it makes the employee who originally denied the customer's request look pretty bad. Let's say you're a Karen, and you want to use an expired coupon. For the sake of our little experiment, let's say that this coupon has expired over a month ago. You're furious when the employee points out the obvious, because, well, you're a Karen, and demand to speak to the manager. Poof, the manager arrives and overr…
View List
Advertisement
'When he held out his hand for change, I dropped it on the counter': 20+ Cashiers who got even with their customers

'When he held out his hand for change, I dropped it on the counter': 20+ Cashiers who got the pettiest payback on their customers

Don't underestimate the pettiness of these fed-up workers . You'd be acting petty too if customers treated you the same way . Cashiers work so hard for so little recognition. If I was running things, all cashiers would be allowed to sit down, they'd be allowed to talk back to rude customers, and they'd all be paid at least $1 million per year. In reality, though, cashiers have to deal with the grouchiest customers one after another for minimum wage (and no sitting down either). You can only han…
View List
customer service karens retail shopping retail worker customers coupons sale complaint karens in the wild clothes coupon karen discount - 21440261

'Sorry ma'am, this coupon is expired': Cashier 'helps' customer who demands to use outdated coupons

Some people just wake up entitled, convinced they're better than everyone else. And these people love to bug retail workers until they lose their minds, as u/amaranthinenightmare shared in their story to r/MaliciousCompliance. The woman in this story is every retail worker's nightmare . She's the kind of person who shows up at 7:45am to bang on the windows of the store until it opens at 8am. She's the type who will unfold all the clothes the employees just folded, only to then demand you find h…
View List
'It was a disaster': Retail workers quit and take down an entire store

'It was a disaster': Retail workers quit and take down an entire store

It's often said that no one will appreciate the job you do until you're gone, and we've yet to see evidence otherwise. It's like being in the driver's seat of a race car; as long as you're driving that car, people will attribute the car's best performance to be owing to the car itself. It's not until you leave the team and another inferior driver takes your seat that people will realize how truly terrible the car is… and that your efforts were making the car appear better than it actually was.…
View List
Advertisement
'Don't use price labels': Manager's extreme cost cutting measures cost them big time

'Don't use price labels': Manager's extreme cost cutting measures cost them big time

Extreme couponing is an interesting hobby that serves as a great past-time for house spouses who need a break from the tiring work of pitching the latest MLM fad to old acquaintances. It also makes for some pretty mediocre television that makes for a passable watch when you're drifting in a fever dream and too sick to change the channel. It does not, however, make for a good means of operating a business. And, yet, many managers and business owners out there employ it as a strategy, paying no h…
View List
'You are ALWAYS like this': Karen's outburst makes a barista quit on the spot

'You are ALWAYS like this': Karen's outburst makes a barista quit on the spot

Working in any kind of customer service, you're constantly exposed to the worst sorts of people. When you're still fresh and green into a customer service job, you approach it with a certain sense of optimism, telling yourself and anyone who asks how excited you are to help people and make a difference in their life with your incredible service. With bright eyes, you look around you, wondering why your seasoned coworkers are so haggard and embittered, approaching the day with a thousand-yard st…
View List
'She runs this department': Karen customer demands to talk to a male staff member, manager makes her wait

'She runs this department': Karen customer demands to talk to a male staff member, manager makes her wait

Don't judge a book by its cover. In fact, don't judge a book at all—especially if you've never seen a book before and don't really understand what a book is. Sure, you've seen rectangular-shaped objects in the past, but if your single-celled existence hasn't even begun to understand what the term “reading comprehension” means, then you have no business giving us reviews on books. That's essentially what this Karen was doing when she demanded to speak to a man about her paint, having reached the…
View List
Advertisement
'Boss changed my off days': Employee forced to leave second job after toxic manager changed their schedule with no notice

'Boss changed my off days': Employee forced to leave second job after toxic manager changed their schedule with no notice

Managers do not have your best interests at heart.
View List
stealing thief karen karens coupon fake scam fraud cops police retail arrested retail-worker employee manager new-hire training trainee reddit entitled-people entitled

'She was trying to steal': Scammy Karen tries to use a fake '99% off' coupon to swindle the cashier, gets pinched by the cops instead

It seems like we're always getting email promos for 10% off or 20% discounts to our favorite retail stores. Very rarely, you see a 40-50% sale and only when a store is going out of business do you catch anything higher than 75% off. That's why when one cashier spotted a Karen waltzing into their store with a 99% off coupon, they smelled something fishy.
View List
'You should fire her!': Karen screams at cashier, attacks manager, gets arrested

'You should fire her!': Karen screams at cashier, attacks manager, gets arrested

There's nothing more satisfying than a story about an entitled person getting their just deserts. This Reddit user, u/SimMinnie, shared their story of exactly this to Reddit's r/EntitledPeople subreddit community. This one certainly ticks all the boxes. u/SimMinnie explains that the story took place when they were working as a supermarket cashier. Which, like any customer service position, puts you straight in the firing line of an entitled Karen. They go on to explain that things could get ext…
View List
Advertisement
'I've started selling to coworkers': Employee creates loophole for herself and coworkers after bosses dress code her

'I've started selling to coworkers': Employee creates loophole for herself and coworkers after bosses dress code her

Bosses who insist on arbitrary dress codes are so annoying. Sometimes, dress codes are really important: for example, if you work in a hard hat area and need proper protective gear, or if you work in fast food and need nonslip shoes for those greasy floors. Those make sense. But this person's bosses seem to just like messing with their employees' wardrobes for no reason other than to have a power trip. U/Devils_av0cad0 wrote to r/Maliciouscompliance with an awesome tale of workplace compliance.…
View List
customer support customer service karens funny story retail retail worker karen-customer customers karen-customers story retail-stories tales-from-retail - 21108741

'The grin slid off his face': Employee outsmarts customer trying to exploit returns loophole

Navigating some companies' return policies can be an unnecessarily difficult experience that may drive you to look for ways you can circumvent their requirements and get a fair go at returning your unwanted item. At times it can feel like these policies are unnecessarily specific and cryptic: “Customer must return an item only when the thrush knocks on the last light of the third day of the second new moon—whilst wearing a hat made of cabbages." After a while of wondering what in the Tolkien yo…
View List
Advertisement

Hot Today

Advertisement