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retail worker

'What would have been a 10 minute drive... ended up being a 4 day wait': One-hour-photo employee tells customer their photos are at another store, customer insists they're at the location 'on her way to work'

'What would have been a 10 minute drive... ended up being a 4 day wait': One-hour-photo employee tells customer their photos are at another store, customer insists they're at the location 'on her way to work'

Getting your prized photos printed out used to be a common occurance back in the day. Before cell phones, you'd snap photos on your camera , then take the film to get developed at a grocery store or pharmacy. Some places advertised one-hour photos, so your parents might take you grocery shopping and swing back around to collect photos at the end of the trip. Then, they'd have some great pics of the kids to show off, or have a cherished group photo to put in a nice frame. Based off these nice ch…
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'He started piling sweets, biscuits, cakes, etc. onto the counter': Customer and cashier work together to evade store's return policy

'He started piling sweets, biscuits, cakes, etc. onto the counter': Customer and cashier work together to evade store's return policy

This retail worker was weary from unkind customers---until this dude came in. In retail, you tend to remember the best of the best and the worst of the worst customers, while everyone else in between is just a blue. You'll always remember the customer who screamed and threw her bags on the floor like a toddler having a meltdown. But you also remember the kind souls who praise your customer service skills in front of your bosses, or the kind who are genuinely grateful when you help them. In a st…
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'I just want to make sure I do my job correctly, ma'am': Video store clerk makes customer wait while they scan 50 DVDs

'I just want to make sure I do my job correctly, ma'am': Video store clerk makes impatient customer wait while they scan 50 DVDs

Before streaming services existed, we had movie rental chains . Going to rent a video or DVD was a whole endeavor. In my family, we'd often do the usual Sunday morning activities, then go grocery shopping, and then stop at the video store near us to pick out a movie for that night. This was a big treat every time! Whether we picked a Disney movie or an old comedy flick, it truly was fun for the whole family. If they didn't go out of business before I was old enough to work there, I know I would…
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'She gets three steps out of the store and drops the phone': 20+ Customers who got the instant karma they deserved

'She gets three steps out of the store and drops the phone': 20+ Customers who got the instant karma they deserved

These are the moments that retail workers hold near and dear. No, we aren't just talking about fond memories with coworkers. These workers got to witness as their worst customers got instant karma for their terrible behavior. Meltdowns aren't just for babies and toddlers. Retail workers have to deal with grown adults having tantrums every day. There are lots of folks who are led to believe that the only way they'll get what they want is to be aggressive and demanding about it. Technically, this…
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'She immediately morphed into a Karen': Retail worker refuses to surrender her phone to a Karen customer, points her in the direction of ‘customer service’

'She immediately morphed into a Karen': Retail worker refuses to surrender her phone to a Karen customer, points her in the direction of ‘customer service’

Once you work in retail, there is no seeing the world as you once saw it, and it instead becomes a cold, bitter place, where people carry a sense of entitlement you cannot internally fathom is real. Customer service of any kind is at times, insufferable, but there are phases in life where you go through these frustrating jobs, only to find out that other jobs have those same people, except instead of customers, they are coworkers. OP told the all too familiar story of an entitled and snobby Kar…
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'Garbage manager, garbage store': Rich Karen breaks store rules, pushes employee, manager steps in and sides with Karen

'Garbage manager, garbage store': Rich Karen breaks store rules, pushes employee, manager steps in and sides with Karen

No amount of wealth should excuse any customer from the rules. Unfortunately, there are plenty of entitled rich folks out there with “influence” who seem to think otherwise.
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'[My boss] was walked out by two cops': Thieving fraudster retail manager gets arrested when their employee finally gets even

What do you do when your manager is a thieving fraudster, and their boss refuses to listen because, on paper, your manager is getting good results? This is something you'll likely come across during the long course of your career, and you might be dismayed to find yourself powerless in the position. Heck, most bosses will be willing to look the other way for someone who is performing high in whatever KPI upper management is currently prioritizing… Just as long as things look good and people are…
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'I continued to say “excuse me?"': Customer claims diamond specialist switched out her ring

'I continued to say “excuse me?"': Customer claims diamond specialist switched out her ring, specialist proves her wrong

Specialists exist for a reason. For this retail worker , jewelry is their career. They're a diamond specialist who works at a privately owned business. Even though they have impressive expertise at their job, there are always customers who think they know better than a trained professional. Something customers don't seem to realize is that expertise matters. As a customer, you go to see someone who's spent 10,000 hours learning a trade because they have knowledge that you require. That's the wh…
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Top 20+ Funniest Unpopular Opinions This Month

Top 20+ Funniest Unpopular Opinions This Month

Hello darkness my old friend
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25 Disturbingly Relatable Work Memes for Retail Employees Who Are Dangling By a Thread

Memes to scroll while you hide from your manager on your lunch break
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'You are by far the worst boss I have ever had': Boss ignores employee's notice, then calls them a disappointment

'You are by far the worst boss I have ever had': Boss ignores employee's notice, then leaves a nasty phone call

Never count on your boss to give you the emotional support that you need. This employee was having a particularly difficult time working with another manager, who happened to be responsible for numerous staff members quitting. When the Redditor finally had enough as well, they decided to give their notice to their boss, with whom they normally have a healthy and professional relationship. However, when that meeting finally happened, OP was disappointed to see that the boss did not seem to care…
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Fiancée invites everyone from workplace to wedding except one person

'She humiliated my coworker': Jealous fiancée invites everyone from workplace to her wedding except one person

Even though they just got engaged, this man is already rethinking his upcoming marriage. U/fullishfool decided to share this story to r/AmItheA**hole to get the internet's opinion on his fiancée's bizarre behavior . As you plan your wedding, there are so many decisions to make. One of the first is who you're going to invite. Small weddings may just include family and friends, while other couples love to go all out and invite extended family and coworkers. This OP wanted to invite his coworkers,…
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'They were looking at us weirdly': Couple orders food from a closed restaurant, wonders if they're wrong

How many people working in customer service, retail, or the service industry have had to deal with this exact same scenario? The closing time was 6 pm—it's now ten after—and there are still customers in the store. You're not allowed to turn customers away—management has forbidden it—still, customers continue to pour in. This same thing happens often, and management insists that every last customer be able to order, forcing you to stay late well past scheduled closing… Yet, every time you try to…
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[My] manager never backs me up': Retail worker gets back at manager for refusing to "back them up" when dealing with customers

When working retail and customer service, you're playing a constant tug-of-war with customers over policy, laws, and even the simple ethics of trading—and it's not uncommon to have someone standing in front of you passionately quoting some piece of slightly relevant legislation their aunt's friend told them about, with flecks of spittle flying in all directions. The only problem is that they clearly don't fully comprehend the trading act that they're quoting, but there's no way they're going to…
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'If you're in the building, you're working': Grocery shopper wants help from the only employee who cannot assist her

'If you're in the building, you're working': Grocery shopper demands help from the only employee who cannot assist her

When customers demand help , they want to be helped immediately. And instead of listening when workers actually try to help them, they seem to shut off their ears, and end up throwing a tantrum instead. Cashiers don't get the respect they deserve, and lots of customers are very rude to them on the daily. U/NiftyGoblin had a strange story to tell, which they shared to r/TalesFromRetail, a subreddit for retail workers to share the realities of life behind the cash register. This OP was just tryin…
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‘I kept track of everything’: Retail employee keeps track of times manager submits to Karens' requests, then tells upper management

‘I kept track of everything’: Retail employee keeps track of times manager submits to Karens' requests, then tells upper management

Managers often bend over backward to make rude, entitled, and petty customers comfortable, and it makes the employee who originally denied the customer's request look pretty bad. Let's say you're a Karen, and you want to use an expired coupon. For the sake of our little experiment, let's say that this coupon has expired over a month ago. You're furious when the employee points out the obvious, because, well, you're a Karen, and demand to speak to the manager. Poof, the manager arrives and overr…
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