One of the most important qualities of a good boss is their ability to give informational answers to their employee's questions. If they can't, or won't, help the people who work for them so they can become better at what they do, what is even the point in hiring employees? They can go ahead and just do all the work themselves. I hope the boss in this Malicious Compliance Reddit story would learn that she needs her employees just as much as they need her. An employee shared that after she quest…

Hierarchy is the cornerstone of the business world. There will always be subordinates and superiors in the organization based on seniority and experience. But what would happen if you were caught in the middle of an argument, or perhaps a more accurate description, an ego clash, between two of your managers? Well, the story below is an account of a dissatisfied store salesperson. OP has worked at a single shop for the past six months. Six months is a century in the retail industry, particularly…

A pleasant workplace environment and a good relationship with your coworkers are some of the most important things you need in a job. Think about it, you see these people for at least 8 hours, every day, 4 to 5 days a week. It won't be an exaggeration to say you spend more time with them than you do with your own family. If you don't get along, it can really affect not only your work but your personal happiness. The woman in this Reddit story has to deal with pretty unfriendly people in her off…

These coworkers just couldn't get along with their store's greeter. You'd think that as a greeter, you'd have to have a sparkling personality, or at least be pretty easy-going. Greeters are placed at the front of big chain retail stores to say hello to each shopper who enters. They can point shoppers toward the right sections of the store, and many of them check receipts as customers are exiting the store. A lot of times, these positions are given to older workers. That way they can sit down an…

If you want to receive, you must ask… nicely. That's especially true if the person you're asking a question to happens to work in retail ! The retail workers of the world spend a lot of time helping customers and answering their questions. At lost of jobs, workers quickly realize that customers ask the same two or three questions all day long, like asking where a specific section is, or asking about the same sales. But sometimes customers throw a question at you that you're not expecting. Then…

Two basic rules are taught to us when we work in customer service. First of all, we should never presume that consumers will read the small print at the bottom of our signage. The second universal guideline is to never, ever concede that you are correct and the client is mistaken. The story below is an account of a frustrated arts and crafts store manager. OP has been managing the store for a while, and quite frankly, presumably has encountered an endless amount of difficult customers. However,…

These retail workers have a bone to pick with some of their worst customers. Imagine you're a customer at a retail store , about to peruse the clothing section or toy aisle or garden section. But you've got your to-go coffee cup with you, and halfway through your trip, you've drunk all of it. What to do now? If you're like a surprising amount of shoppers, you'll just take the cup and leave it on a random shelf. It might be half-full or totally empty, but either way, these shoppers think their i…

You get a discount, you get a discount, everybody gets a discount! I'm kidding, that's not how retail stores work. If everyone got a discount for no reason, the store would be out of business. It's the retail worker's job to ensure that people don't show up with expired coupons, and this particular worker who had landed themselves the role of supervisor was very good at their job. OP had actually quit, giving in their two weeks' notice, and we all know that the moment you quit is the moment you…

Following these orders struck this employee as odd, but they did as they were instructed . After all, what the bosses say goes, even if you think it's the silliest thing you've ever heard. Recently, there's been some online discourse about how small shops make enough money to stay in business. The basic premise of people's question is: How does a tiny store with just weekend foot traffic or tourist traffic manage to stay afloat? What if just a few customers come in each day? How does the place…

This employee got stuck working with a supervisor they were particularly not fond of. That happens in life. You can't always work with your work bestie. It makes a huge difference when you have fun coworkers. You both have to be there for an entire six- or eight-hour shift, so you may as well try to make it enjoyable. Some coworkers have a great sense of humor. Others you'll get to know on a deep level and know all of their interesting lore. Having deep conversations while folding shirts togeth…

And the award for Most Entitled Customer goes to...

This small business knows how to handle their most demanding customers. As a small business , you face unique challenges and have advantages that big chains don't always face. Especially in family-run businesses, the working conditions can be much friendlier to staffers. Corporate chains with hundreds of employees may seem cold in comparison---there's no way they can keep track of all those people. But at a small company, employees can have a little more leeway when it comes to their day-to-day…

The only people more confused than these customers were the befuddled employees trying to help them. If you've ever worked in customer service for any amount of time, you already know that some customers just need to rant and vent and get all their anger out. You can offer them solutions to their problems, and that's not good enough for them. Sometimes they'll just reject your ideas outright and demand a manager. As you can read about in one story about a block of cheese, some customers have no…

Managers never want to have to tell an employee they're being let go , but sometimes their hand is forced. If the employee is talking back to customers or caught on camera stealing money out of the till, sometimes the manager will have to fire them for the good of the company. When u/edge231 asked, “Managers of Reddit, what is the stupidest thing an employee did that forced you to fire them?” there were over 15,000 people who chimed in with their craziest stories. Folks, today I learned a fasci…

Do people just leave their valuable belongings at random places hoping no one will take them, or is it just this one Karen? When I worked in retail, I had a few regular customers who would occasionally ask me to put some shopping bags behind the counter while they went to get their car. Some even asked me to keep an eye on their kids while they ran to a different shop or took a phone call outside. Either way, I am no stranger to weird requests from customers. But I have to say that when I read…

Some customers will look at a sign that says “Don't climb on this” and then let their kid crawl all over it anyway. It's not that they can't read the sign, it's not that they didn't see it. They just don't care. Lots of customers are entitled, and they think that any mess they make in a store is not theirs to clean up. They believe that since they're the prized customer, all employees need to bend to their will, and bring out a broom to clean up any mess they make.