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'She was livid from the moment she walked in': 15+ Customer chronicles told by retail workers

'She was livid from the moment she walked in': 15+ Crazy customer chronicles told by retail workers

Retail workers could tell you a story or two about their most memorable customers . As a cashier, you may serve hundreds of people each day, so when someone throws a huge fit or is especially impolite, it sticks with you. Whether you're working in a clothing store or a popular spot in the mall or a fast food restaurant, you're bound to get some odd customers. Usually, customers ask the same few questions over and over. But there are exceptions. For example, one person shared that they had a cus…
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Coworker gets reprimanded for not smiling: 'I don't get paid enough to deal with this'

Attitude is important when it comes to the workplace. Still, the workplace itself is largely responsible for your attitude when you're at work. You can't just demand that your workers be happy and have that be the solution to what is an otherwise miserable job. Yet, one of the first things you're taught in retail is that you should always smile and “greet” “guests” as they walk in the door, setting the stage for an enjoyable experience for them during which they're more likely to fork out more…
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Customer blames car wash for car damage, demands compensation but refuses to let employee check the security cameras: ‘I know a liar when I see one’

Customer blames car wash for car damage, demands compensation but refuses to let employee check the security cameras: ‘I know a liar when I see one’

No one loves to admit they are at fault when they make a mistake. It's an uncomfortable feeling, and if the mistake costs money, that is even worse. But, as we are all adults, sometimes you have to own up to your mistakes and pay for what you caused. Not this customer though, he absolutely refused to admit to the damage he caused. In this Reddit story, two customers approached a car wash employee and accused the car wash of causing their cars to crash into each other. The employee, who had to d…
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'My coworker has an obsession with my job position': Retail worker refuses to leave baby department, repeatedly asks coworker, "When are you leaving?"

One person's odd fixation is making this retail worker uncomfortable. Retail work can be stressful, but it should never be because of your coworkers. The customers are known to be irritating, and some bosses have quotas that they pressure employees to hit. But your coworkers shouldn't ever be the most stressful part of a retail job, or any job for that matter. If they are, it's time to head to the human resources department, and let them handle the fallout. This person, u/asimplenobody27, has b…
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'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

'I don't think you understand': Customer breaks into unopened store to shop for camping supplies

A customer was a bit too eager to shop at a new store in town. At some restaurants that are brand new, a “soft launch” will take place for the first few weeks they're open. During the soft launch, servers are being trained, the kitchen staff is learning how to make the food properly, and therefore the service might be a little slower than normal. That's all well and good for the restaurant industry, but there are no soft launches in retail. That didn't stop this woman from trying to break into…
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‘Her manager called the next day, profusely apologizing’: Customer gets back at retail employee for refusing to help her 30 minutes before store closing time

‘Her manager called the next day, profusely apologizing’: Customer gets back at retail employee for refusing to help her 30 minutes before store closing time

Let's get the record straight on this issue. If a store's closing time is at 7:00 pm, the employees can stop accepting customers no earlier than 6:50 pm. Even if there are annoying customers that come in 15 minutes before you close, and take their sweet time, you have to be loyal to the closing time that is known to the public. You can't just decide to close 30 minutes earlier just because you feel like it. Much like what the employee in this Reddit story did. A customer came into the store wit…
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'I don't work here': Guy gets accused of slacking at a job that isn't even his and accosted by another customer

Retail is brutal for a number of reasons, but one of the worst is the fact that you get absolutely no respect from the public whom you're servicing. This is clearly evidenced by the audacity and sheer entitlement they feel in being able to bark orders at you and admonish you for “slacking” as if they're your boss. The thing is, when they're at their own job, they probably browse Reddit and spend ample time gossiping with their own coworkers but for some reason, these sorts of customers seem to…
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‘He watched as I counted every single bill’: Retail employee gets back at demanding customer for refusing to pay with credit card

‘He watched as I counted every single bill’: Retail employee gets back at demanding customer for refusing to pay with credit card

It might be safe to say that we are slowly approaching a time when people no longer use cash. Not to say that cash will ever disappear, that is not going to happen, but with the ability to pay with debit cards, credit cards, smartphones, and even smart watches, people simply don't carry cash with them anymore. The slow disappearance of cash from our lives shouldn't and probably wouldn't affect our everyday life that much, but it can cause some inconveniences to some people, or more specifically…
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'I knew I was getting fired': Retail manager creates the world's hardest passwords just before getting fired

'I knew I was getting fired': Retail manager creates the world's hardest passwords just before getting fired

One retail worker inspired us all with the way they got back at the company that was going to fire them. There's a reason most companies fire people in the most private way possible. Usually, the person will be called into a meeting with HR at a time when few employees are around. After HR breaks the news, the person might have to sign a few papers, but their desk will be cleared out for them and they'll be escorted out the door. I mean, that's the professional and careful way to do things, but…
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'I got a dress, white gloves, and a pearl necklace': Retail employee channels her inner ‘Audrey Hepburn’ after getting burned by management for underdressing at work

There's nothing worse than being an employee of a high-end retail store. If you've never experienced it, picture this: Every day you clock in, you are exposed to the scrutiny of every high-horse, ivory tower, wannabe with a superiority complex and despite your desire to dismiss their overinflated opinion with a waive, your commission depends on them.
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Undervalued retail employee gets written up for attempting to prevent a $400 store theft

Undervalued retail employee gets written up for attempting to prevent a $400 store theft

Retail is like the Wild West: it's vast and untamed. And who needs to maintain composure in the midst of such mayhem, in your humble opinion? That's the customer service agent, of course. The story that follows is from a disappointed sales department employee. The Original Poster (OP) holds a job at a small business located in the neighborhood shopping center. The business has had to deal with an increase in theft lately. Unfortunately, due to the shopping center's numerous rules and restrictio…
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'Should...employees be made to pay?': Craft store employees shocked by manager's note

'Should...employees be made to pay?': Craft store employees shocked by manager's note

There's motivation, and then there's whatever this is. It's certainly not motivational , that's for sure. There was a time not so long ago when credit cards were only used for big purchases. Then, stores evolved to let people use them for smaller shopping trips. These days, it seems like everyone has at least a few cards, and we use them constantly. Regular old cash has taken a back seat. Credit cards are ubiquitous at retail locations especially. Many stores offer their own credit cards. That…
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40 Customer Service Memes for Overworked Employees on a Budget

40 Customer Service Memes for Overworked Employees on a Budget

Those working in customer service know what it feels like to work a lot for a little.
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'You break it, you pay': Customer demands post office replace her key after she breaks it, employee refuses to give in to her demands

'You break it, you pay': Customer demands post office replace her key after she breaks it, employee refuses to give in to her demands

Did you ever break something in a store and the employees demanded that you pay for it? There used to be a time when every store had those big 'You break it, you buy it' signs, and it was terrifying trying to walk through the aisles without touching anything in fear it would break. I never broke something in a store and then had to pay for it, which makes me wonder if those stores actually enforce this rule or if they simply pity whoever broke an item and just let it go. This post office worker…
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'I never thought anyone could actually fall for that': 30+ Empty-headed employees who made the silliest mistakes on the job

'I never thought anyone could actually fall for that': 30+ Empty-headed employees who made the silliest mistakes on the job

Not everyone can be the employee of the month. Some employees are destined for mediocrity, while others are so dim-witted it makes you wonder how they ever got the job in the first place. These people have been shocked by their own especially goofy coworkers, which they told to the r/askreddit community. U/Colossus252 asked, “What's your story of the dumbest coworker you've ever had the privilege of working with?” and more than 1,100 Redditors revealed their funniest stories.
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'Just do as you're told': Boss tells employee to stop asking questions at work and they comply, leading to boss making costly mistake

'Just do as you're told': Boss tells employee to stop asking questions at work and they comply, leading to boss making costly mistake

One of the most important qualities of a good boss is their ability to give informational answers to their employee's questions. If they can't, or won't, help the people who work for them so they can become better at what they do, what is even the point in hiring employees? They can go ahead and just do all the work themselves. I hope the boss in this Malicious Compliance Reddit story would learn that she needs her employees just as much as they need her. An employee shared that after she quest…
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