Just how long should a customer have to wait for service when they're checking out at a store ? It depends on a lot of factors. For example, if you check out at a store at 6 PM and there are no cashiers to be seen for a minute or two, you might be confused and annoyed. At 2 AM at that same store, you'd probably take it in stride if there were no cashiers , knowing you may have to go find that person and tell them you're ready to pay. The same goes for family stores, or small shops where the sto…

“The loud ninja makes noise so people aren't scared. When told to be quiet, he ends up scaring them instead.”

If you're going to claim you're BFFs with the CEO , you'd better be ready to prove it. First of all, has that line ever worked? It seems like some customers can't help but think that saying “I'm friends with the owner!” or “I know the CEO very well!” is a magical pass to getting whatever they want. This customer believes that just because they “know” the CEO, that the employees will suddenly start kissing up to them. That's not how it works, I'm afraid. Second of all, even if the CEO was her fr…

There's drama at the designer purse store ! Fashion trends are constantly changing. What's popular right now will be so off-trend in three years. In ten years, it might be fashionable again! That's why a lot of people like to avoid all that hoopla and buy something timeless. Many designer companies like to tout that their bags and clothes are timeless pieces that are well crafted, and they're happy to ask their customers to shell out hundreds or thousands of dollars for that designer merchandis…

This is one of the reasons why being a manager is an amazing job. If you've ever worked retail, you know that dealing with irritating customers is par for the course. As a cashier, you'll spend your whole shift ringing people up, and a percentage of them are going to be crabby. So if you become a manager, you get to avoid the cash register more often than not. Along with a nice raise, it's a satisfying feeling to know that you only have to deal with customers when they're asking for a manager .…

This deli manager is pretty fed up with her customer's repeated attempts to get free food . Everyone needs to eat, and not everyone can afford to do so. That's why there are food pantries and resources for those who need them. Some people who are having trouble making ends meet go to food pantries to stock up on basics, and then go to the grocery store to buy whatever else they can afford. But this customer seems to want free food from a grocery store… which aren't exactly known for doling out…

Some customers literally cannot wait to get their hands on the next big product release. For a certain type of consumer, having the newest tech or best-selling book or new clothing line drop is absolutely essential. When it comes to electronics, why not wait a few months to let people review the product and make sure it actually works well? For other products, however, it does make sense to try to get it as fast as possible. If you lived through the original “Harry Potter” craze of the early 20…

This retail merchandiser fell right into her manager's trap. No matter how hardworking an employee is, it just won't be enough for some bosses. But that won't stop that boss from trying to work that employee to the bone anyway! When you're trying your hardest at work, it's tempting to take both successes and failures personally. You want to do your best, and if your manager criticizes you, it can sting. This manager realized that he could push this retail merchandiser to take on way, way more t…

It's never simple to work in the service sector. However, working in the service industry under incompetent managers' oversight and without the ability to take breaks is even worse. An employee's explanation of their frustration is provided below. The original poster (OP) is the manager of the local auto parts store. Unless someone else has been appointed to take their place, managers are not permitted to leave the store or take a lunch break. When his supervisors began requesting that he work…

We all know that managers and employers can come up with the wildest rules so that they might feel like they control their employees on the job. Even if it is simply nonsense, managers will do everything in their power to create an unpleasant working experience, all because of their own insecurities. This Reddit threat is the perfect example of this kind of micromanagement and need for control over employees. The rules that you are about to read are so ridiculous, we cannot blame you if you fee…

Finding money on the street might be one of the best feelings to ever exist in human history. No matter who you are and where you are from, there is no beating that lucky feeling of finding something that could improve your life even just by a small percentage, even just by buying yourself a cup of coffee. Of course, what I mean by ‘finding money on the street’ only applies to situations in which the money you found is unclaimed and has no way of being returned to the owner, much like what happ…

One person recalled a decade-old story about the time a customer came and had a total meltdown because Nintendo Wii had just launched, and it was understandably out of stock. People get really frustrated when things don't go their way, but some folk take it too far. I don't know what happened in this particular man's life to make him so bitter, but it's no excuse… retail employees deserve respect, just like anyone else. So, back to the story — the employee in question was working in a store sel…

When you're left high and dry, locked out of your car, you might not want to make demands on an overworked technician. One person stormed into a technician's shop, demanding they help him unlock the car that he had managed to lock himself out of. The technician was more than just a little annoyed because A. the customer had a demanding tone about him and B. it was almost closing time, so why should he help? Plus, the dude was with his girlfriend, who had a car, so it wasn't the end of the world…

“We laughed about it but it really was the craziest encounter with entitled people…”

Another day in retail work, another entitled customer . That's the way of the world for the brave souls who work at retail shops, including u/CmdrGrayson, an assistant manager at a clothing store. There are customers who treat retail workers like people. Maybe they've worked in retail themselves, and know how grueling that job can be. But other customers do not care about the thoughts or feelings of the workers at all. They're happy to belittle them or mock them for no reason at all. It makes y…

Working in the retail and customer service industry is not for the faint of heart. One minute you're helping a sweet old lady find the perfect pair of shoes; the next, you're dealing with a Karen who's demanding to speak to the manager. And returns are a whole other adventure. It's like some people think the store is their personal rental service. Despite the challenges, there's nothing quite like the satisfaction of helping someone find exactly what they're looking for...or maybe it's just...