Jobs in customer service are never simple. Yet the task is made even harder when a client is trying to take advantage of you in order to earn a fast profit. An employee of customer service recounts his frustrations in the story below. The original poster (OP) has a long history of employment in the hospitality sector. Therefore, he acquired the ability to interact with an extensive selection of people. But after a particularly entitled customer sought a free supper for the third time in a row,…

Exhausted from work and hunting for the perfect meal to satisfy your munchies, you might not bother looking over the bill to ensure you were not billed more than is needed. However, there are times when you do notice, and what do you do then? Do you give up and brush it off as simply another example of something that ‘is not worth your aggravation’ or do you fight for a refund? The story below is an account of a clever consumer. The original poster (OP) relates how he managed to outwit the near…

Let this story serve as a friendly reminder to be generous to your servers because you really do not know what shady behavior they have had to deal with on the job. Of course, this includes entitled customers and Karens who make their shifts a living nightmare by starting drama, sending food back and forth, and tipping poorly. However, it does not necessarily stop there. Every server has also encountered shady management at some point as well. In this case, we have a server who worked for a sma…

This might make you think twice about the next time you're feeling lazy and decide to pop through a drive-thru window to pick up a quick bite to eat. According to these fast food workers , no restaurant joint is off-limits. From menu items that are made up of all of the leftovers corporate doesn't want to go to waste to the machines that are built so poorly that they are impossible to clean, you probably should know these gross facts before you go spending your hard-earned money at some of thes…

Here comes the Yelp review

What's worse than having an awkward first date at a restaurant? Having one at a funeral.

No matter where you work, there are going to be some parts of the job that absolutely nobody wants to do. If you work in a restaurant , for example, you have to do some of the same chores every single day. You'll need to sweep and mop the same floors, clean the same dishes , and wipe down the same tables over and over. It becomes a swirl of repeating tasks, one after another. That's why when there's a new person on the job, the current employees and managers might take advantage of their willin…

Walk a mile in these non-slip shoes

When you're working in fast food, not a day goes by without some kind of customer shenanigans . You can head into work in the most peaceful mood, ready to do your best and provide quality customer service, and yet by the end of your shift, the customers will have sapped all of your patience. That's because a lot of fast food customers have the attitude that their order is the most important thing in the whole world. I know, they're hungry, but it's more than hunger: entitlement will have them g…

Servers have to deal with it all. Mainly irritated customers. Whether it's dinner rush, the kitchen is backed up, or you are dealing with a Karen customer, you have to know how to maintain your composure, even in the most ridiculous of situations. In this story, a server is dealing with an impatient customer who wants more ranch (why is it always ranch?). The server heard his request the first time but still had multiple other tables to check on. She had a system going, and she'd get the impa...

This woman wonders if her magic-loving husband is about to do a disappearing act with all of their money. One woman took to Reddit to ask for advice on a really bizarre situation brewing between her, her husband, and his friend Chris. It's a doozy. She's been with her husband for 8 years, and they have two young kids together, supported only by his income. But now her husband is insisting on following his dreams, probably thanks to a new friend. Now, let's break this down a little, because by t…

Would you put your life in the hands of a 17-year-old line cook who cheated on his food allergen training?

Tipping culture is getting weird. These days, in the mid 2020s, it seems like a tip is requested or required for nearly every service. At the same time, there's a lot less human interaction required for many restaurants and supermarkets. Instead of having a cashier ring up your groceries, you probably do that yourself at a self-service kiosk. After you scan your stuff, you bag your own items. You never need to interact with another person at all! And at a lot of fast-food establishments, you no…

If you ask 100 people the worst foods they've ever tried, you'll get 100 different answers. If you ask people who answered u/MomKaia's question, though, you'll encounter a lot of interesting answers—and quite a few about sea urchins . Every person has their own unique palate. Some foods people dislike for their textures, like snails or liver. Then there are foods that have a terrible taste or smell that drives people away (the durian haters were out in full force over that terribly scented frui…

Don't order food at the restaurant that you don't intend to pay for…

Anyone who has frequented an All You Can Eat Buffet establishment knows that things can get out of hand really quickly. Customers stay far too long, they overeat, they get sick, they eat more, and servers are left to clean up after everyone. It feel like a modern version of Roman Empire mayhem. Sure, it sounds lavish and over-the-top in theory, but in practice, it's all borderline disgusting. When I was in college, we had an All You Can Eat sushi place that once a year, had a Special Discount d…