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‘You need to get out': Manager kicks out non-tipping customer after graciously giving them service despite faulty ID

‘You need to get out': Manager kicks out non-tipping customer after graciously giving them service despite faulty ID

Running around the restaurant trying to take orders, pick up dirty plates, and grant ridiculous requests such as ‘Give me a literal bowl of ketchup’ is exhausting. Especially when your entire wage depends on the kindness of strangers, also known as customers. Are they going to tip? How much are they going to tip? Will I be able to afford to fix my car this month, or am I going to cry when I see my account balance instead? You never know. Around the holidays, people are often a little more gener…
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'Okay, Hot Wings for Mr. Hotshot': Small town resident humbled by local diner and leaves 300$ short

'Okay, Hot Wings for Mr. Hotshot': Small town resident humbled by local diner and leaves 300$ short

Every one of us has at least one friend who could benefit from a little modesty. I mean, I'm all for self-love and confidence, but it's a fine line to walk. The story below accounts for a young and proud man who was deeply humbled by a small chicken. This is the story of an arrogant individual who, like most conceited people, tends to reap more than he can sow. I'll let you decide whether to refer to this man as Mr. Hotshot or Adam. However, let's get back to the point, Adam invites the whole f…
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'[What] do you mean you don't have tartar sauce?': Top 'Tales From Your Server' of the Year (2023)

'[What] do you mean you don't have tartar sauce?': Top 'Tales From Your Server' of the Year (2023)

Before we wrap up the dysfunctional year that was 2023, let's do a recap of the most dysfunctional customers servers were forced to encounter on the job. Being a server requires a certain bandwidth to be able to withstand a lot of unfair treatment from managers, Karens, etc. That being said, every so often, that bandwidth is tested no matter how much experience one may have in this field. Sometimes, customers demand something so outrageous (like seriously, dude? you can't live without tartar sa…
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Karen yells at workers

'I now have her phone number, address, socials...': Christmas order mixup causes Karen meltdown, employee recognizes the name and begins plotting

Sometimes it's just the idea of revenge that gets the blood pumping. The sheer possibility that you could retaliate if you wanted to. But alas, when it comes to Karens in the wild –it's best to be the bigger person. Especially when said Karen is shouting and turning heads for no good reason. In this case, OP works at a sandwich store; everything is fine and dandy until a Karen demands for her order to be delivered a different day. Chaos ensues when she finds out that isn't a possibility. And by…
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'See, that wasn't so hard!': Restaurant patron proceeds to count every single table after being told by the hostess that the place is fully booked, then demands to be seated

'See, that wasn't so hard!': Restaurant patron proceeds to count every single table after being told by the hostess that the place is fully booked, then demands to be seated

Working in the service industry will put you within arm's reach of some of the most irrational people on the face of the planet, and after the initial grinding your teeth and crossing your eyes phase, you get used to dealing with them. A hostess told her story on u/entitledpeople, where she relayed a frustrating story with an even more frustrating outcome. She had an encounter with one of those Karens you always dread who are about to walk in the door and change the entire menu… You know the ty…
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'You should be ashamed of yourself and embarrassed': Restaurant owner writes scathing response to Karen's 1-star review

The best part of managing or owning a business is that you're the master of your own destiny; success or failure rests primarily on your shoulders. The worst part of managing or owning a business is that you're always going to be at the whim of petty delusional customers who, for some reason, any reason, may at some point perceive that you've wronged them in some way, even if the result they're upset about is directly a result of their own actions. Still, they'll leave reviews and maybe even ma…
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'The next morning I had many missed calls': Overburdened restaurant closer refuses to work late, surprises bosses with messy restaurant and their two week notice

This restaurant closer was ready to “prove a point.”
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'This bank is no longer customer service oriented': Restaurant manager closes account after banker refuses to give him change for the workplace

'This bank is no longer customer service oriented': Restaurant manager closes account after banker refuses to give him change for the workplace

This bank is not banking. You'd think the one thing banks would know how to do is to hold and distribute money , but you'd be mistaken. If you've ever worked in retail or food service, then you probably know that needing more change for your cash register till is an ongoing thing. Especially on the busiest days, cashiers need refills on their quarters and dimes fairly often in order to avoid giving customers like $.65 in pennies and nickels . Even in a world where lots of people pay for almost…
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'Wanted extra mayo so I maliciously complied by drenching it': 15+ servers share the pranks they pulled on customers

'Wanted extra mayo so I maliciously complied by drenching it': 15+ servers share the pranks they pulled on Karen customers

Being a customer-facing worker means having to put on a smile even when you are about to spontaneously combust underneath the surface. This is a grim and unfortunate part of the reality of what it is to be a server or to work in customer service in general. However, every so often, you get the opportunity to serve a little malicious compliance and/or some petty revenge along with an entitled customer's meal. Sure, you're still serving your customers with a smile, but little do they know, you ha…
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'I'll make the quesadillas exactly as ordered, but you pay the dry cleaners': Cheap manager changes restaurant recipes, gets covered in molten cheese in front of his corporate bosses

'I'll make the quesadillas exactly as ordered, but you pay the dry cleaners': Cheap manager changes restaurant recipes, gets covered in molten cheese in front of his corporate bosses

A restaurant manager decided he wanted to cut costs on quesadillas, starting by using crepes instead of tortillas. That's probably because he had basically no real-world experience running a restaurant. Instead, he'd just taken a cooking course, then decided to cut costs at the restaurant in the quickest and easiest way he knew how: by making the food taste worst. Whether you're at a five star restaurant or a hole in the wall food shack, the quality of the food matters above all else. If your h…
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'I ordered salmon, not fish': Karen spits on server after being politely corrected for thinking salmon was not fish

'I ordered salmon, not fish': Karen spits on server after being politely corrected for thinking salmon was not fish

Entitled customers are really twisting the whole “customer is always right” saying these days. Whatever happened to straight factual information? Some things simply cannot be argued, no matter who you are. For instance, salmon is a type of fish. When you order it, expect fish to come to your table. In addition, if a server tells you they are out of a specific dish, it's not up for debate. They're simply out. Once again, this isn't an opportunity to flex your muscles and enforce a false sense of…
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'Everyone who came to my register [got] 20% off': 20 Employees who quit on their first day of work

'Everyone who came to my register [got] 20% off': 20 Employees who quit on their very first day of work

These people had a sneaking suspicion they weren't going to like their new job . So they quit ASAP---many of them quit right after their first shift. There are a lot of clues that can tell you if a company is a good place to work or not. For example, if you go through the interview process and the steps are clear and the company is communicative, that's a good sign. But imagine you show up to an interview , and there are dozens of other people there. Hmm, that's the first sign. Then, you and al…
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'Bolt in my food': Top 15 one-star reviews from irate customers and Karens

'Bolt in my food': Top 15 one-star reviews from irate customers and Karens

Some of these customers were justified, some were Karens, and some were simply not the sharpest knives in the drawer. Regardless of the varied experiences of these customers, thankfully, we are in the privileged position to be able to entertain ourselves with their ridiculous one-star reviews from a distance. I would certainly not want to be in their positions. For instance, the thought of ordering fajitas and then having them delivered only to discover a literal bolt in my food is beyond me. H…
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'I pulled 60 quarters out of my pocket and set them on the counter': Restaurant cashier complains about credit card transactions, prompting one of her regulars to teach her a lesson about the inconvenience of cash

Credit cards are insanely convenient. Nowadays, you don't even need to swipe your card to pay, you can just whip that little bad boy out, tap your plastic money on the terminal, and BAM, you've made a purchase. Old school folks have reluctantly accepted that everyone prefers to pay with plastic money, idealizing the old ways of counting cash and receiving change in exchange for goods or services. But with all that spare change jangling around in your pocket, wouldn't you rather...
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'Do you even see yourself?': Guy goes on first date with a non-stop texter, he stands her up mid-date, she barely notices

'Do you even see yourself?': Guy goes on first date with a non-stop texter, he stands her up mid-date, she barely notices

We know that the dating scene these days can feel like an endless pattern of failed first dates, but you have to make the slightest bit of effort at the very least. Otherwise, you are simply in no position to complain about your life as a single person. This Redditor tried his best on a first date with a woman who would not stop texting during their meal. It was just constant. Every time the phone buzzed, she just had to pick it up and text (probably with her sound on) instead of answering simp…
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Update: 'I wish I saw her face when she heard about the complaint': Manager leaves new hire to wait tables alone, customers call in to complain that managers were 'sitting on their phones'

Update: 'I wish I saw her face when she heard about the complaint': Manager leaves new hire to wait tables alone, customers call in to complain that managers were 'sitting on their phones'

Some managers just show up, take their paycheck, and leave. Why bother actually doing your job if you don't have to? This teen was working as a “waitress/server/cashier” at a chain restaurant where she could have really used some extra support from her managers. She writes that she, a new girl, and one other employee were at work with a manager who was being totally useless. Some managers who've worked their way up the ladder feel entitled to their new “good life.” If you've worked in a restaur…
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