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‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

‘Rules are rules? Fine’: Insurance rep refuses to fix customer's broken phone, claiming it's against their rules, customer cleverly finds a way to get a new phone instead

While rules are definitely important and indispensable, surely we can all think of one or two that make absolutely no sense. It could be rules set at your place of work, school, city, or even country, but at the end of the day, those rules are made by other people, and sometimes people make mistakes. What can you do when you stumble upon a pointless rule like that? Most of the time the answer to that would be nothing, unless you are as resilient and quick-thinking as the person who wrote this R…
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Entitled caller gets "canceled" by customer service rep: '[She said] she didn't have to pay'

This caller decided to talk to a customer service rep , and tell them exactly what was on her mind. Too bad for her: she's now “canceled” by that company! They say it costs nothing to be kind, and that's mostly true. Having patience or politeness can be difficult if you're in a bad mood. A lot of people who have to call customer service are already in a bad state of mind, since they're presumably calling to clear up an issue. These customers sometimes like to insult the call workers. It's as if…
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'It's a bad idea to get cute with my mom': Mom files insurance claim after Karen customer service rep rejects her request cancel service, malicious compliance ensues

'It's a bad idea to get cute with my mom': Mom files insurance claim after Karen customer service rep rejects her request cancel service, malicious compliance ensues

You do not want to mess with this dude's mother. Honestly, there are lessons we all can learn from her. Typically here at FAIL Blog, we tend to side with customer service representatives when it comes to the conflicts they have to endure and confront on the job. However, in this case, the Redditor's mother had been dealing with the aftereffects of a serious house fire and simply wanted to cancel the appliance service plan she was using as her home was now uninhabitable for the next several mont…
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Karen demands neighbor decorate his house for the holidays, malicious compliance ensues: 'She wants a decorated house? She's going to GET a decorated house'

Karen demands neighbor decorate his house for the holidays, malicious compliance ensues: 'She wants a decorated house? She's going to GET a decorated house'

Who knew that the tradition of hanging Christmas lights and decorating the exterior of your home would cause so much neighborhood drama? As someone who grew up in an apartment within a metropolitan area, this suburban madness is not something I inherently understood until I spent time in the suburbs as an adult. Let's just say it was a culture shock. Sign culture, flag culture, and Christmas lights culture are phenomena that are deeply strange and new to me, yet clearly, they can be the source…
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IT boss insists that salaried employee has to work during vacation, employee discovers a clever way to avoid their boss: 'I won't be expected to work?'

What's the point of a vacation if you have to keep an eye on your phone the whole time? If you're anxiously awaiting a call from your boss at any minute, you're not exactly getting much time to relax and unwind. Disconnecting from work is so important, but a lot of managers view vacation time as some optional luxury. They seem to take it personally when their employees request time off, as if that employee is taking money from their pockets. Even though it's just their job to manage people, the…
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‘So I'm not allowed to sleep?’: Insomniac college student demands roommates keep quiet during the night, they refuse, leading to a noisy dispute when they keep waking each other up

‘So I'm not allowed to sleep?’: Insomniac college student demands roommates keep quiet during the night, they refuse, leading to a noisy dispute when they keep waking each other up

College presents many challenges to young adults, but nobody talks about the struggles of the first few nights sleeping outside your childhood bedrooms. While we all had sleepovers and trips with friends and school, that is not the same as completely moving out of our home and regularly sleeping in a different bed, and that is not an easy experience for young people. On my first night in my dorm room, the first thing I noticed was how loud the street outside was, mainly because of all the cars…
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Update: 'We had 7 days to leave the premises': Landlord tries to evict business and claim their equipment as his own, business owners enact malicious compliance

Update: 'We had 7 days to leave the premises': Landlord tries to evict business and claim their equipment as his own, business owners enact malicious compliance

Let this story serve as yet another friendly reminder to never trust your landlord. This does not merely apply to private residents, as this time, we're dealing with the property of a leisure business. During a difficult economic period for the business, the landlord proved ruthless and issued a 7-day eviction notice with the expectation that the employees would be unable to clear out all their equipment on such short notice. It gets worse. After a little probing, the business owners discovered…
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Bank employee turns her bosses impolite comments back on her: 'I'm not taking an hour off. I'm leaving. For good'

Next, read about this person who has “decided I will no longer host any more of his family holiday dinners ” after their husband's family finally pushed them over the edge.
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 malicious compliance malicious-compliance-reddit malicious compliance reddit work workplace Jobs job Boss bosses workplace-stories

'[Boss] lasted maybe 10 minutes before he couldn't take it anymore': Manager forces employee to run machines constantly, employee maliciously complies and lets hundreds of orders pile up

The best way to comply with your boss's silliest orders is to do things exactly as they insist. It almost allows you, as their employee, to allow them to see the errors of their ways, without actually getting any flack for it. Next, check out these home renovations that went… less than excellently, like one person who admitted, “ I redid my kitchen countertops with brown paper bags .”
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‘Sure thing, boss!’: Newly-hired toxic manager fires dedicated employee for only completing tasks within his job description, entire department ‘collapses’ as a result

‘Sure thing, boss!’: Newly-hired toxic manager fires dedicated employee for only completing tasks within his job description, entire department ‘collapses’ as a result

Some companies don't know what they got 'til it's gone.
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Teacher gets back at micromanaging principal by drowning him in nonsensical paperwork until he finally quits: 'I sent him 20 page lesson plans'

Teacher gets back at micromanaging principal by drowning him in nonsensical paperwork until he finally quits: 'I sent him 20 page lesson plans'

There is only one reasonable way to get back at a micromanager, and that is to make them regret breathing down your neck. Here , we have a new high school principal who decided that he needed to approve every little idea this science teacher had for lab experiments. This approval process would go far beyond a quick email or conversation to run something by the principal. In fact, the micromanager expected to go through all lesson plans prior to approval. This, of course, is extremely frustratin…
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Karen demands bank teller reprint her debit card 8 times, teller maliciously complies: '[Your] employee tricked me into paying $100 worth of fees'

Karen demands bank teller reprint her debit card 8 times, teller maliciously complies: '[Your] employee tricked me into paying $100 worth of fees'

Difficult people often find themselves dealing with difficult consequences. At the end of the day, they have no one to blame but themselves for being, well, difficult . Here, we have an entitled Karen customer who didn't like the fact that the bank's printing machine smudged two numbers on her new debit card (this did not affect whether or not the card worked). Now, if this happened once and the customer politely requested to have it reprinted, that would have been fine. However, this lady coul…
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'Petty airport security overdoes it': Power-tripping airport security employee has to "bite his tongue" after traveler outsmarts him

If you've ever flown on a budget like this couple, you know that you've got to pack as light as possible. Some airlines will let you fly for a double-digit price, and you think to yourself, “What a fantastic deal!” Sure, you may have long layovers or have to fly at 3AM, but you're saving so much money! But once you read the fine print, you may realize that you're stuck. That airline is only going to let you bring a bag and a personal item, and they're going to be very strict about the measureme…
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Manager scolds gym employee for consistently clocking out late because of a tardy coworker, so the employee leaves the gym at 6AM sharp, leaving patrons unsupervised

Manager scolds gym employee for consistently clocking out late because of a tardy coworker, so the employee leaves the gym at 6 AM sharp, leaving patrons inside unsupervised

Sure, confront the person fixing the problem instead of the problem itself. That makes sense!
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Teacher forbids students from taking notes on their computers, student maliciously complies and brings vintage typewriter to class

Teacher forbids students from taking notes on their computers, student maliciously complies and brings vintage typewriter to class

Some class rules are meant to be challenged. In this day and age, it's simply most convenient for students to take notes on their laptops. While of course, we understand the concern teachers may have about playing games, texting, or online shopping, the truth of the matter is that if students aren't going to pay attention, that will be their loss both in the short and long term. Forbidding all students from using their laptops in class because of a few students who cannot help but misbehave is…
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Entitled truck driver honks at car in front of him for going slightly above the speed limit, cue malicious compliance: 'We both enjoyed the last 80% [of the drive] at the exact speed limit'

Entitled truck driver honks at car in front of him for going slightly above the speed limit, cue malicious compliance: 'We both enjoyed the last 80% [of the drive] at the exact speed limit'

There are some drivers out there who just enjoy honking at the person in front of them for essentially existing. We understand that everyone has bad days, but taking one's frustrations out on the road is never a good idea, and it can backfire in a plethora of ways. For this Redditor , he was driving slightly above the speed limit in a quiet, empty residential area where his speed was the unofficial norm. The truck driver behind him, however, clearly had an issue with his speed and started honki…
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