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'[I] caused a 30,000+ order backup': 30+ Employees who had strange and unexpected days at work

'[I] caused a 30,000+ order backup': 30+ Employees who had strange and unexpected days at work

Some days at work will stick in your head more than others. If you're working hundreds of days each year, you probably won't recall what you were doing on some random Tuesday in April. What you'd definitely remember are the days that caught you off guard . Maybe you walked into the office and suddenly saw that the big boss chose that day for a surprise visit. Perhaps you'd recall the day that a customer made a giant deal with your company, leading to a huge celebration. When u/Voraxia had an un…
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'The GM was an unbearable human': Server takes as many customer orders as possible before quitting and walking out

One thing's for sure: there's no greater relief than quitting a bad job, especially when you already have another one lined up and ready to go. Everyone, at one point or another, has dreamed of doing this—preferably in explosive fashion. One day, walking and just letting your honest feelings fly before walking out —never to be seen again—while everyone is still sitting there stunned and processing what has just occurred.
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'Sold out means sold out': Entitled hotel guests refuse to check out of their room, staff forcibly remove them

"You can't always get what you want..." Mick Jagger and the 'Stones famously taught us, before then going on to elaborate that “If you try sometimes, you'll find you get what you need.” While that's all well and good, and while this serves as a great message of inspiration about how one should never give up when the going gets tough… There are actually plenty of times in life when you might want something from someone else, and upon being told “No,” you should just take the “No” at face value a…
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'We will never return': Waiter gets the chance to reply to Karen's one-star review about them

Some people want to be food critics with their reviews, but this person took it further by writing a very long message directly to a restaurant. When I worked retail, I always found it so delightful when customers would vow to never return to our restaurant. It was often that they'd come in during a rush, and then were shocked, stunned, and horrified, that they'd have to wait a whole 15 minutes for their meal. Bigger problems are going on in the world. But not to these people. Sometimes they'd…
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'I won't leave this store until I get my refund': Customer faced with strict returns policy finds a way to get full refund

'I won't leave this store until I get my refund': Customer faced with strict returns policy, finds a way to get full refund

Anyone who ever worked in retail knows how frustrating it is to have to explain to a customer the policy of the store and what they can or cannot do if they want to return an item. I once had a 30-minute conversation with a guy who wanted to return an item that was bought in a completely different store, and he simply did not accept ‘no’ for an answer. Being on the other side of the counter is no fun either. I can't tell you how much accumulated random stuff I have in my house simply because a…
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'See, that wasn't so hard!': Restaurant patron proceeds to count every single table after being told by the hostess that the place is fully booked, then demands to be seated

'See, that wasn't so hard!': Restaurant patron proceeds to count every single table after being told by the hostess that the place is fully booked, then demands to be seated

Working in the service industry will put you within arm's reach of some of the most irrational people on the face of the planet, and after the initial grinding your teeth and crossing your eyes phase, you get used to dealing with them. A hostess told her story on u/entitledpeople, where she relayed a frustrating story with an even more frustrating outcome. She had an encounter with one of those Karens you always dread who are about to walk in the door and change the entire menu… You know the ty…
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'Haven't you boys heard that the customer is always right?': Alpha male customer thinks he can lift a sofa bed singlehandedly, then damages his own furniture and truck

'Haven't you boys heard that the customer is always right?': Alpha male customer thinks he can lift a sofa bed singlehandedly, then damages his own furniture and truck

No matter how clear the rules of your business are, some customers just won't abide by them. Even when these rules are utterly crucial, some folks either won't understand, or they'll forget. Or, they might just choose to ignore them, like the guy in this malicious compliance story. It doesn't necessarily matter how strong you are when it comes to moving giant bulky items like couches or refrigerators. You certainly need to have some big muscles to move those things, but it's easier if you can u…
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'99% sure I walked into an affair encounter': 20+ bizarre food delivery stories

'99% sure I walked into an affair encounter': 20+ bizarre food delivery stories

Here's hoping all late-night delivery drivers get a raise. You know they have to put up with more nonsense than most workers do. Let's start with the possibility of working during inclement weather. I'm the type of person who complains about having to commute to an office in those conditions, while delivery drivers are zig-zagging across town as part of their job. Next, there are the bizarre food requests and, even worse, the strange notes left by customers. This list, which was compiled from t…
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'He was going to know that I hit every inch of his yard...': Lawn care worker gets back at a petty pedantic homeowner

The problem with working in a job where you're providing a professional service is that your clients will constantly tell you how to do your job even when they have no idea what they're talking about—no, especially when they have no idea what they're talking about. This intensifies when it comes to anything people regard themselves to be an expert in just because they've done it at the lowest level a few times in an everyday, unprofessional sense.
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'You should be ashamed of yourself and embarrassed': Restaurant owner writes scathing response to Karen's 1-star review

The best part of managing or owning a business is that you're the master of your own destiny; success or failure rests primarily on your shoulders. The worst part of managing or owning a business is that you're always going to be at the whim of petty delusional customers who, for some reason, any reason, may at some point perceive that you've wronged them in some way, even if the result they're upset about is directly a result of their own actions. Still, they'll leave reviews and maybe even ma…
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'THAT'S NOT WHAT I ORDERED': Fast food employee hooks it up, saving a customer 5% on their order; ignorant Karen denies a discount over nomenclature

When it comes to the world of fast food, nobody likes to push the boundaries of human decency quite like a Karen who believe's they're right. The customer may ‘always be right’ in the eyes of the manager, but in most circumstances, it's the employees that endure the most absurd consumer Karenisms when trying to live up to the customers corrections. Karens will go to any lengths to prove themselves, even when the teenage cashier is just trying to save them some money with an ordering loophole.
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'They just put themselves in a world of pain from the IRS': Employee deletes all of client's data per their request, then plays the waiting game

'They just put themselves in a world of pain from the IRS': Employee deletes all of client's data per their request, then plays the waiting game

The IRS are not the ones to mess with. Every American has to bend to the IRS's will. They're the ones who require us to do taxes every single year. Sometimes they'll randomly audit you --this happened to me during one year where I made under $35k, which I honestly found hilarious. Surely they could've found a billionaire to audit and rake in that sweet sweet cash, but they really wanted a little more extra moolah from people like me. That's life in America , though. You may not enjoy it, but wh…
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'A meal on the house in exchange for Instagram coverage': 20+ Top Choosing Beggars of the Year (2023)

This world is full of a whole bunch of really great people who are there to support you, encourage you on your way, and want nothing more than for you to thrive. These people may be friends, they may be family, or they might be benevolent strangers who are carrying the light of altruistically looking out for their fellow man.
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‘I was really taken aback…': Lady tries to take another shopper's coupon, shopper refuses to hand it over

‘I was really taken aback…': Lady tries to take another shopper's coupon, shopper refuses to hand it over

I like a good coupon as much as the next person, but I won't go to drastic lengths to get one if you know what I am. This lady, on the other hand, was so entitled to other people's property, that she was more than happy to go to said lengths. What happened goes as follows… OP went shopping for some scent pods and was rudely interrupted by another shopper, who we'll call Karen (because it fits). OP's coupon was sticking out of her purse, and Karen had taken notice after keenly having scanned the…
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'You were in no rush to help': Managers scapegoat server for entitled customer's kitchen complaints

It can be incredibly difficult and frustrating working in customer-facing roles where your managers refuse to face up and take accountability on behalf of the operation they are managing, instead throwing the lowest-level workers under the bus for things well out of their control. When you're an honest, well-intended person, it can take an unfortunate amount of time to realize that not everyone is wired to be honest and well-intended and that there are, in fact, people trying to take advantage…
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‘You get what you asked for’: Customer demands to be transferred to ‘anyone else’, employee grants their request

‘You get what you asked for’: Customer demands to be transferred to ‘anyone else’, employee grants their request

You stare gloomily outside the foggy windows of your car as you drive the long winding, traffic-loaded roads on your way to work. The clouds look foreboding, and you know it's about to rain, judging from their dark, gray color. Finally, you pull up to the office parking lot, your car splashing through muddy puddles. Though it's hard to imagine, this is the least miserable moment of your day. Picture it yet? Congratulations, you work in customer service. One person recounts their experience, wor…
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