FAIL Blog
Advertisement

customers

karen karens karen-story fast-food cashier loophole malicious-compliance reddit mc save discount savings customer-service customers customer karen-customer

'THAT'S NOT WHAT I ORDERED': Fast food employee hooks it up, saving a customer 5% on their order; ignorant Karen denies a discount over nomenclature

When it comes to the world of fast food, nobody likes to push the boundaries of human decency quite like a Karen who believe's they're right. The customer may ‘always be right’ in the eyes of the manager, but in most circumstances, it's the employees that endure the most absurd consumer Karenisms when trying to live up to the customers corrections. Karens will go to any lengths to prove themselves, even when the teenage cashier is just trying to save them some money with an ordering loophole.
View List
'They just put themselves in a world of pain from the IRS': Employee deletes all of client's data per their request, then plays the waiting game

'They just put themselves in a world of pain from the IRS': Employee deletes all of client's data per their request, then plays the waiting game

The IRS are not the ones to mess with. Every American has to bend to the IRS's will. They're the ones who require us to do taxes every single year. Sometimes they'll randomly audit you --this happened to me during one year where I made under $35k, which I honestly found hilarious. Surely they could've found a billionaire to audit and rake in that sweet sweet cash, but they really wanted a little more extra moolah from people like me. That's life in America , though. You may not enjoy it, but wh…
View List
Advertisement
customer service karens entitled parents choosing beggars karen-customer customers influencer karens in the wild entitled karen entitled people choosing beggar - 23473413

'A meal on the house in exchange for Instagram coverage': 20+ Top Choosing Beggars of the Year (2023)

This world is full of a whole bunch of really great people who are there to support you, encourage you on your way, and want nothing more than for you to thrive. These people may be friends, they may be family, or they might be benevolent strangers who are carrying the light of altruistically looking out for their fellow man.
View List
‘I was really taken aback…': Lady tries to take another shopper's coupon, shopper refuses to hand it over

‘I was really taken aback…': Lady tries to take another shopper's coupon, shopper refuses to hand it over

I like a good coupon as much as the next person, but I won't go to drastic lengths to get one if you know what I am. This lady, on the other hand, was so entitled to other people's property, that she was more than happy to go to said lengths. What happened goes as follows… OP went shopping for some scent pods and was rudely interrupted by another shopper, who we'll call Karen (because it fits). OP's coupon was sticking out of her purse, and Karen had taken notice after keenly having scanned the…
View List
customer service karens server waiter karen-customer customers waiting customer talesfromyourserver food service service karens in the wild entitled tales from your server karen entitled people service industry - 23363845

'You were in no rush to help': Managers scapegoat server for entitled customer's kitchen complaints

It can be incredibly difficult and frustrating working in customer-facing roles where your managers refuse to face up and take accountability on behalf of the operation they are managing, instead throwing the lowest-level workers under the bus for things well out of their control. When you're an honest, well-intended person, it can take an unfortunate amount of time to realize that not everyone is wired to be honest and well-intended and that there are, in fact, people trying to take advantage…
View List
Advertisement
‘You get what you asked for’: Customer demands to be transferred to ‘anyone else’, employee grants their request

‘You get what you asked for’: Customer demands to be transferred to ‘anyone else’, employee grants their request

You stare gloomily outside the foggy windows of your car as you drive the long winding, traffic-loaded roads on your way to work. The clouds look foreboding, and you know it's about to rain, judging from their dark, gray color. Finally, you pull up to the office parking lot, your car splashing through muddy puddles. Though it's hard to imagine, this is the least miserable moment of your day. Picture it yet? Congratulations, you work in customer service. One person recounts their experience, wor…
View List
boss workplace-stories jobs job malicious compliance retail bosses retail worker work coworkers customers malicious-compliance-reddit customer computer workplace malicious compliance reddit - 23395845

'You want me to intentionally break a client's new computer?': Employee insists coworker give 'bad customer service,' coworker breaks customer's computer with new software

This sales associate was perfectly fine with breaking a customer's computer just to make his own life easier. While buying new technology, things can get confusing pretty quickly if you aren't the most tech-savvy person . If you're buying a computer in person, for example, you might go into the store knowing exactly what you're looking for. But then a sales associate starts talking to you, and suddenly they're telling you that computer won't work for you. Instead, they say, you should get one t…
View List
customer service workplace-stories call center jobs job phone call call lies work customers phone lying tales-from-call-centers workplace - 23314437

'[I] called someone out for their lie': Couple calls agency with bogus claim, call center rep shuts down their lies

This woman told a whopper of a lie, but she wasn't expecting to be called out . Customers learn their behaviors by reinforcement. While it might seem obvious to you to be pleasant to the person on the other end of a phone call , not everyone acts that way. Some folks have been conditioned to believe that the louder and more demanding they act towards customer service reps, the faster their problem will be solved. In reality, as call center workers will tell you, this is almost never the case. M…
View List
Advertisement
tales-from-the-front-desk karen karens hospitality customer customer-service service hotel motel front-desk reddit cheap pay free upgrade entitled

'It was like a clown car': Bullheaded Karen expects a free upgrade after booking a tiny hotel room for her whole family, finds out the hotel is completely booked

Imagine how audacious you'd have to be to expect a free upgrade everywhere you go? Like if you were heading to the mechanic for a tire rotation and expected a full new set of tires. Or if you had coach tickets for your flight home for the holidays and Jeff Bezos just showed up to the tarmac insisting you take his private jet instead. Feels silly, huh?
View List
'Is all of this really necessary?': Customer thinks he knows better than pool store employee, tries to save money on pool before his plan backfires

'Is all of this really necessary?': Customer thinks he knows better than pool store employee, tries to save money on pool before his plan backfires

This pool salesman has been on the job long enough to know that some customers can't be convinced to buy the products they need. Customers often like to think they know everything about a product just because they own it. In this case, the owner of a pool was pretty sure he knew everything he needed to know about his swimming pool. How hard could it be to maintain one little pool? All you have to do is fill it and empty it seasonally, and put in some chlorine or salt. Right? Surely there's noth…
View List
'She was holding the folder and looking confused and scared': Customer insists the DMV's 'grumpiest, most difficult employee' be fired on the spot

'She was holding the folder and looking confused and scared': Customer insists the DMV's 'grumpiest, most difficult employee' be fired on the spot

This story is a peek into the a life of a DMV manager and her least friendly employee. If you've ever been to the DMV before, I'm so sorry. They're usually one giant room full of chairs and workers behind numbered desks. As a customer, you show up ready to renew a license or passport, and then it's time to wait. It's best to bring a book or a crossword puzzle and just expect that you may spend several hours there.
View List
Advertisement
reviews customer service karens entitled parents amazon reviews karen-customer customers 1-star-review karens in the wild entitled karen entitled people - 23154949

'Replaced them with shredded kale': Karen leaves 2-star review for "nasty" carrot cake recipe after replacing carrot with kale

You've probably heard about the “Ship of Theseus,” a paradoxical thought experiment that challenges you to question whether or not an object that has had all of its parts replaced is actually the same object anymore. Another variant of this is the "grandfather’s axe," which seeks to challenge whether or not an axe that has had its handle replaced and then later its head is really the same axe as it was before. Although not really quite the same philosophical question, I can't help but wonder… I…
View List
'I could not believe how perfect the timing was': Thai restaurant employee tricks customer in front of entire restaurant

'I could not believe how perfect the timing was': Thai restaurant employee tricks entitled customer in front of entire restaurant

No offense to this woman, but if you're in a super big rush , why are you stopping at a restaurant? We've all been there: you're out on the go somewhere, maybe between jobs or between meetings, and you suddenly get that rumble in your stomach. When you're hungry, every restaurant looks appealing. If you have an hour or two to spare, stopping into a sit-down dining establishment is a great way to have a break and refuel.
View List
'I can't do ANYTHING if you're both YELLING AT ME': Karen customers messed up their own payment, accuse front desk agent of fraud, she claps back

'I can't do ANYTHING if you're both YELLING AT ME': Karen hotel guests messed up their own payment, accuse front desk agent of fraud, she claps back

Accusing a hotel front desk agent of fraud is probably not the best way to get them to help you. Remember: these are the people that can make your stay exponentially easier or exponentially more difficult. It's also worth noting that so much of this drama can be easily resolved if people remember to book their hotel stays directly on the hotel website rather than through a third-party site. The number of instances in which we have seen irate customers make this mistake through Internet stories…
View List
Advertisement
customer support customer service workplace discussion workplace-stories call center jobs job malicious compliance work customers workplace employment in the workplace - 23069957

'I got paid for doing absolutely nothing': Call center worker unable to do their job due to technical error enjoys a paid day at home

Working in a call center is a pretty thankless gig. Constantly dealing with less-than-kind customers who are frustrated at your company's refusal to help them with their problem with your product—which to be fair, is a known issue that the company has deemed to be too expensive to resolve. So, now you're bearing the brunt of that frustration on a daily basis because your wage for 20 years still costs far less than paying R&D to fix the issue.
View List
'Every time he asked me a question I said, "Hmm, not sure"': Tropical fish store's expert employee tries to help customer, customer asks to be aided by 'someone who knows things'

'Every time he asked me a question I said, "Hmm, not sure"': Tropical fish store's expert employee tries to help customer, customer demands to be aided by 'someone who knows things'

Even though she was only 17 years old, this woman was already an expert on koi and other tropical fish . It's fortuitous that she got a job to match, starting off at a retail tropical fish store. Whether you have a pet or not, spending time at pet stores is a fun and free activity to do. Many stores have tons of cats and dogs, some have gerbils or birds, and others have aisles and aisles of fish tanks. As far as retail jobs go, I imagine this is a pretty calm place to work most of the time.
View List
Advertisement

Hot Today

Advertisement