Dealing with an endless stream of customer complaints is no way to live your life... Repeatedly pushing that boulder of someone else's problems up to the tip of the hill only for it to roll down again every time the ungrateful person on the other end of the line hangs up. The futility and thanklessness of your efforts is only rewarded by statistics on a screen that you hope are high enough to keep your micromanaging supervisor off your back. Of course, the beauricratic inertia that customers fa…

Some organization's customer service departments are appalling for information to call into. Every time you call in, you're starting from scratch, telling the same story and documenting the same requests until you have the entire thing rehearsed down to a science. I've personally encountered this a few times in the last couple of years and it feels like it's only increasing in frequency with the rise of reliance on automated “AI” customer service systems.. After getting stranded in Houston last…

This person has to do that dreaded annual task: getting his car inspected . If you have a good car, it only takes a few minutes out of your day to get it passed. But if you have a clunker or you've been hearing some suspicious noises as you drive, you may be in for an annoying time. Some people wait last-minute to get their car inspected or do other annual tasks because let's face it, we all have a million things going on in our lives. It seems like some people are better at planning ahead than…

This restaurant brought receipts—literally, when serving this freshly-baked smackdown of a belligerent local Karen who left them a scathing review on a community group. The post got “around 300 comments,” prompting the restaurant to reply. They gathered timestamped screenshots of the encounter along with the actual receipts of the Karen's transaction in order to refute her claims and turn the tide of public discourse against her. When you seek to publicly humiliate another person or organizatio…

“… the husband looked smug[ly] at me, probably feeling like he had won over the big man.”

She swears up and down that “no other hotel has EVER had a problem” with her using a credit card that doesn't match her identity.

No one likes a know-it-all all! I know it's tempting, especially if you're a really bright person who picks up on things quickly. While working at a photo shop, u/CatDadMilhouse talked to quite a few customers who thought they knew everything there is to know about cameras and photography. In current year, almost anyone can take fantastic photographs while barely trying. You can hand your phone to a three-year-old and they can take a great picture ! There isn't much hand-holding needed when the…

In your first customer service gig, you will be shocked at how readily people manipulate and bend the truth in their favor while recounting events with what seems like complete and absolute sincerity. The first time you encounter one of these sad sob stories, your first instinct will be to do everything in your power to help them out. But the first time one of these stories starts to not quite add up, unraveling before your very eyes, you're going to end up with trust issues and not take anythi…

Nobody is exempt from paying off their debts.

This is every customer service rep's worst nightmare. Working the phone lines in customer service is not for the weak. You have angry customers calling in all the time. Maybe it's because it's not handled face-to-face, but customers can be bold over the phone. There are a lot of people who call in to complain and get free stuff from the company, too. This Karen actually didn't call to complain, but it turned into a full rage fit after the employee tried to transfer her call. We all have been th…

What did Halloween ever do to you, Karen?

This person has a few questions for their local deli . After working there for five years, they've seen a thing or two at that location. You really get to know the in and outs of a restaurant after working there for so long. In fact, u/medlabcriseshotline had worked there long enough to know that there was a bit of misleading advertising going on at the place. The original poster is curious about how much of the food prep process needs to be done in-house to be considered “homemade." There aren…

Movie theater etiquette can be quite divisive. A lot of movie-goers appreciate a quiet theater. But then, the general public enters. Some people clearly do not want to be at the movie at all, and they show this by being on their phones for the entire run time. Some people bring their kids, who insist on using their iPads or running up and down the aisles. And then sometimes groups of teens come into the movie, and since they're just kids, they don't really care about the movie experience of the…

Whoops… these waiters mixed up their words a little bit! It happens to all of us now and again: we mean to say one thing, then think of something else to say, and then combine the two to make one dumb phrase. It's like that scene in Mean Girls when Cady tries to say “great” and then “cool” and ends up with “grool.” Except that these people were waiters, and they were talking to their customers when they made their mistakes. Unlike other service jobs, waiters work for tips from their customers,…

Demanding customers are the worst, but let's be honest, we've all probably been one at some point. Sometimes, you just need to put a little pressure and weight behind your requests in order to ensure your needs are heard through the muffled din of tedious bureaucratic process. This is true now more than ever with more and more corporations choosing to employ fewer customer service workers, relying on automated systems to weed out requests before anyone ever needs to lift a finger. Of course, by…

When you have pets or a lot of plants, or just generally want to make sure that there's someone there watching your things, you might call upon a house sitter. Usually this person will gladly take the chance to live in your place, even just to have a “staycation” away from their normal living arrangements. More recently, there have even been people chaining together these types of arrangements in order to live rent free for a period of time.