One elderly customer got up on the wrong side of the bed the day they went to pay a retail employee a visit to complain. The grandma was livid that her phone wasn't working anymore, and it was only 3 months old, so she wanted a refund, thank you very much. The employee informed her that there were no refunds after 3 months, but the grandma didn't accept that as an answer. So, after making a scene, the employee took a look at the phone. They quickly discovered that it was just full — the grandma…

Anyone who has frequented an All You Can Eat Buffet establishment knows that things can get out of hand really quickly. Customers stay far too long, they overeat, they get sick, they eat more, and servers are left to clean up after everyone. It feel like a modern version of Roman Empire mayhem. Sure, it sounds lavish and over-the-top in theory, but in practice, it's all borderline disgusting. When I was in college, we had an All You Can Eat sushi place that once a year, had a Special Discount d…

While working in sandwich shops, these cashiers managed to lose their appetites. After creating some truly monstrous sandwiches, these ones were memorable enough to tell the world about. When you ask sandwich shop workers to share the “strangest order you've ever had from a customer,” you end up discovering what people's favorite ingredients are. For example, more than one person had to make sandwiches that were completely covered in olives! They're known for adding a bit of salty flavor to a s…

Every job becomes tedious over time, especially if you're working 72 hours a week. But which jobs in particular are the worst to work at, and why? Employees get candid in a Reddit thread when asked this exact question. If you were to ask me, I'd say that working in the customer service industry is the worst. Long hours, meh pay, power tripping bosses are all a recipe for disaster. Oh, and don't forget the rowdy and entitled customers who honestly, need to check themself before they go out in pu…

Some customers don't have any sense at all. No one knows that better than people who work in customer service jobs , like retail work and food service. Just ask u/SpiteChickens7. They shared two stories from their gig at a popular cookie spot . On this particular shift, they had a person come in and insist on a refund. Why? Well that's because they'd bought a couple of chocolate cake cookies. Instead of eating both of them, they'd tossed one to their dog! Unsurprisingly, that chocolate cookie m…

Most of us try our best to be polite at work, but sometimes those silly, childish customers have a bit of sass coming for them.

Some people have a tendency of taking really low stakes situations way too far, making things that have no business being stressful very stressful indeed. When you work in customer service these situations will usually present themselves in the form of people making audacious demands and being impolite for no reason—sometimes even having meltdowns in the lobby of your restaurant or store. All that being said… Burritos are a serious business, so it's no surprise that people take situations like…

As someone who has worked a lot in customer service, I can assure you that I have never seen a coworker react badly to a customer yelling, ‘You just lost a customer!’. Because the honest truth is, we just didn't care. I can promise you it's quite universal, as anyone working a minimum wage job just isn't getting paid enough to care. One man entered a restaurant to have a nice meal with his wife. At first, all was going well. They got their food, ate it up, talked, whatever. Then he asked for th…

When you work at a call center, every day is different. You never know who's going to pick up the phone and call you that day. Will you get the super polite Gen X-er in need of genuine support, the Karen who thinks she knows best (even though she's the one who called in the first place), or the boomer who takes 45 minutes to explain they need help with something they could have easily Googled? Sometimes, the lines are dead, and you can goof around with your coworkers, and sometimes, you can't...

Poor planning on your part doesn't constitute an emergency on my end, as a wise person once said. That won't stop some people from doing that anyway, as this bakery worker was surprised to discover. While event planning, there's a lot to consider. Who should be invited? Where will the venue be? What kinds of decorations will we need? And of course, what will everyone be eating? That last one is pretty important. Having quality food can make or break an event. I'm sure we all remember a wedding…

Never underestimate a customer's ability to be ridiculous. They'll always surprise you with new ways to misunderstand simple things. U/N1k1B1k1e understands that all too well after a Saturday night run-in with a baffling customer . The person sharing this story writes that they worked at an underground go-kart arena. Some people in the comments section seemed confused by this phrasing. But it's exactly what it sounds like: you head to an underground race track where go-karts zip around at top s…

When an account manager accused this worker of making a big mistake, the employee came back with receipts. U/LucyAriaRose knows the value of getting things in writing, as he shared in a post to the r/pettyrevenge subreddit. While working in a client-facing job , there's a lot that goes on behind the scenes that the client never gets to hear about. For this medical equipment company worker, that meant that their work in the contracting department was “challenging." And, he added, if he didn't ge…

Customers are super amusing… some of them will assume you can give them stuff for free, while others think they can talk to you however they like because their mother told them that they were 'very special'. Customer service is the worst, and you really get to see another side to humanity that you might not encounter on your regular day-to-day basis. It's no surprise that most of the world's population isn't the greatest, but sometimes you do meet some pretty awesome folk. Below you'll find a h…

Hotel front desk workers are responsible for many things, but fixing poor customer decisions is not one of them. One hotel worker at a popular beach destination knows that all too well in the aftermath of an incident with one customer that really stood out. Taking a summer trip to the beach can be an amazing way to relax and unwind for a few days. You can start each morning with a hotel breakfast, then spend your days with your toes in the sand while the kids build sandcastles. After spending t…

We prepare, we carry out, and we want the finest result. But what would you do if an associate decided they didn't feel like dealing with you after months of preparation for one of the most important events of your life? The story below is an account of a frustrated individual. The original poster (OP) thought of a way to contribute to his brother's wedding, making it special and unforgettable. To ensure the bride and groom arrived at the venue with style and swagger, he had planned to charter…

Many people who take over a business like to make drastic changes to it in order to assert their new ownership over it. Mostly those changes come with the claim that they want customers to notice that the ownership has changed and that ‘there is a new sheriff in town’. The main problem occurs when they make massive changes to an already successful business, without taking into account the thoughts and feelings of all the regular customers who already loved the business as it was. Then those own…