customers

Online handbag seller refuses to send bag to entitled customer after they demand a refund for two past orders, leading to a dispute on the site: ‘I decided to cancel the order’

Bar Mor Hazut

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Hair salon offers "silent haircut" for $5 up-charge: 'What is the reason for charging more for this?'

Remy Millisky

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Customer service employee figures out the perfect way to handle entitled customers simply by echoing them: ‘Crazy how that works…'

Elna McHilderson

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Retail employee maliciously complies with manager's new rule, leaving customers confused: 'You have to use the kiosk for that'

Remy Millisky

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Shopper outsmarts Kohl’s with their own Black Friday return policy, ending up with a full refund, extra store credit, and a $100 gain: ‘They didn’t budge so I did exactly what their policy allowed’

Etai Eshet

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'Gift cards don't work that way': Taco shop drive-thru employee dumbfounded, denying a customer when they try to purchase a meal with a $0 gift card

Jesse Kessenheimer

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10+ Managers who got even with entitled customers: 'I loved... being able to say "I am the manager"'

Remy Millisky

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Car rental customer gets even with strict employees who refuse to take back $91/day car: 'By the time 10 AM rolls around, the car is COVERED in mud'

Remy Millisky

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15+ Receptionists who got even with their entitled customers: 'It felt so good to stand up to him'

Remy Millisky

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Retail worker accused by their boss of stealing for simply taking their lunch break: 'I told her if it’s unpaid, that time is mine'

Brad Dickson

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Shoplifter conjures a half-baked excuse for stealing a charger from a convenience store, then books it when he's caught red-handed: ‘"I put them there because my hands were tired"’

Lana DeGaetano

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Call center boss demands that workers read long script for every single call, doubling customer wait time: 'The message said "no exceptions"'

Remy Millisky

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Mother kicks entitled family out for gatecrashing her son's private birthday party and stealing food: 'That doesn't matter, my children want some food'

Brad Dickson

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Café owner demands bakery lead order more product due to upcoming holiday, ignoring and overriding their knowledge and experience, they comply and then quit when they're blamed for the wasted product: 'So I did it. I doubled my regular order'

Brad Dickson

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Customer refuses to listen to store's policy, which forbids paying in nickels and dimes, cashier gets payback by giving her change back in cents only: ‘Money is money, right?’

Bar Mor Hazut

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New 22-year-old hire forced to work the front desk at luxury hotel on his first day after coworkers assigned to train him failed to show up: 'I feel so bad for the young man'

Ben Weiss

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