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Customer service employee figures out the perfect way to handle entitled customers simply by echoing them: ‘Crazy how that works…'

Customer service employee figures out the perfect way to handle entitled customers simply by echoing them: ‘Crazy how that works…'

Elna McHilderson

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Retail employee maliciously complies with manager's new rule, leaving customers confused: 'You have to use the kiosk for that'

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Shopper outsmarts Kohl’s with their own Black Friday return policy, ending up with a full refund, extra store credit, and a $100 gain: ‘They didn’t budge so I did exactly what their policy allowed’

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'Gift cards don't work that way': Taco shop drive-thru employee dumbfounded, denying a customer when they try to purchase a meal with a $0 gift card

Jesse Kessenheimer

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10+ Managers who got even with entitled customers: 'I loved... being able to say "I am the manager"'

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Car rental customer gets even with strict employees who refuse to take back $91/day car: 'By the time 10 AM rolls around, the car is COVERED in mud'

Car rental customer gets even with strict employees who refuse to take back $91/day car: 'By the time 10 AM rolls around, the car is COVERED in mud'

15+ Receptionists who got even with their entitled customers: 'It felt so good to stand up to him'

15+ Receptionists who got even with their entitled customers: 'It felt so good to stand up to him'

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Retail worker accused by their boss of stealing for simply taking their lunch break: 'I told her if it’s unpaid, that time is mine'

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Shoplifter conjures a half-baked excuse for stealing a charger from a convenience store, then books it when he's caught red-handed: ‘"I put them there because my hands were tired"’

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Call center boss demands that workers read long script for every single call, doubling customer wait time: 'The message said "no exceptions"'

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Mother kicks entitled family out for gatecrashing her son's private birthday party and stealing food: 'That doesn't matter, my children want some food'

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Café owner demands bakery lead order more product due to upcoming holiday, ignoring and overriding their knowledge and experience, they comply and then quit when they're blamed for the wasted product: 'So I did it. I doubled my regular order'

Customer refuses to listen to store's policy, which forbids paying in nickels and dimes, cashier gets payback by giving her change back in cents only: ‘Money is money, right?’

Customer refuses to listen to store's policy, which forbids paying in nickels and dimes, cashier gets payback by giving her change back in cents only: ‘Money is money, right?’

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New 22-year-old hire forced to work the front desk at luxury hotel on his first day after coworkers assigned to train him failed to show up: 'I feel so bad for the young man'

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Company instates new B2B project management and communication software that clients despise, boss insists that it be used anyway, causing problems with key client who gets the CEO involved: 'The client called [the CEO] directly'

7-year-old kid laughs at grocery store cashier for being "too slow", customer reprimands him after his entitled mom refuses to apologize:

7-year-old kid laughs at grocery store cashier for working "too slow", customer reprimands him after his entitled mom refuses to apologize: 'He just insulted someone doing their job'