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Client disregards advice resulting in faulty $10k order of embroidered company t-shirts: 'Have fun refunding a $10k order!'

This is something that comes up now and again that anyone offering specialized services to clients will certainly resonate with. It's amazing how often a person or an organization will pay for services, products, and the expertise that comes along with them, only to refuse to accept the advice that they're paying for. And with ego-fueled hubris, they suddenly decide that they know what's best. The old adages might tell us that “The customer knows best” and that "The customer is always right in…
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'Hun, I'm trying to help you': Karen tries to get a retail employee fired for calling her 'hun', instead managers praise their all-star employee for maintaining excellent customer service

If you've ever worked in retail, you've probably fantasized about telling off a customer.
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Entitled Karen can't do math and demands extra money on top of the rounded-up sum of $5 the server gives her, threatens to report the server

‘I was genuinely dumbfounded’: Server rounds up customer's change to $5 because they had no coins, entitled Karen demands her 15¢ even after being given extra money back

"Draw pictures and illustrations and have her count out the number of apples and bananas."
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Customer refuses to pay for oil change, demands mechanic put old oil back in: 'His truck might last another year at best'

It's always important to be weary when money is involved, and the fact that everyone has heard a tale or two about a scamming or dishonest mechanic adds to their apprehension when facing a service bill. The problem with thinking everyone is trying to get one over on you all the time is that you'll blame everyone for everything and find yourself constantly at odds. Typically, these types of demands from customers are a way of avoiding footing the bill or in the hopes that you might knock somethi…
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'Do not interrupt me! I am the customer and the customer is always right': Customer service rep lets enraged customer waste her own time while she berates them

This customer decided to throw a huge fit at the exact the wrong time. Not that there's a right time for a customer to throw a fit… Unless you're a literal toddler or baby, no one is going to care about your hissy fit. You've got to “use your words,” as they say to children. When you're an adult, you're expected to act like one, yet so many adults just have total meltdowns when they're faced with issues that require them to talk to customer service reps. Customer service reps should get a lot o…
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‘I don't care about your rules’: Karen gets banned from charity shop after she dumps her trash at their doorstep and screams at manager after they refuse to accept it as donations

‘I don't care about your rules’: Karen gets banned from charity shop after she dumps her trash at their doorstep and screams at manager after they refuse to accept it as donations

When doing something that is considered good for other people, it is often not just about the act itself, but about the intentions behind it. If all you care about is what you gain out of your good deed, then is it really a good deed at all? Yet, does it have to be pure of any selfish intention for it to have a positive effect on someone else? When someone decides to donate some of their clothes to charity, their intentions are usually a mix of selfish and selfless. They seek a way to get rid o…
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Customer leaves negative review on car dealership after they try to scam him, leading employee to beg customer to take the review down: ‘I am going to be fired’

Customer leaves negative review on car dealership after they try to scam him, leading employee to beg customer to take the review down: ‘I am going to be fired’

How hard is it to maintain a business that actually operates according to the law, and does not try to scam their customers? Is scamming customers even worth it? You would think it would have been much better to secure a deal that works for both parties than to lose customer after customer once they realized they were being scammed. Take the car dealership from this Reddit story as an example. After a customer (OP, original poster), inquired them about a car deal, he quickly realized the deal h…
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'[She] returns it again, less polite, visibly irritated': Teen coffee shop worker sets smoke alarms off trying to make customer's bagel the right way

I'm convinced that some customers return to the same fast-food restaurants over and over just to mess with the employees. When a customer comes into the store announcing how bad the service was last time, and how the employees were so impolite, and the food was just awful… It makes you wonder, why are they even here? Do they know that there are a million options for fast food , including the same exact food from the same chain a mile or two away? Do they know that they have free will, and no on…
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'[I] watched him storm out the door': Teenager makes entitled customer's milkshake exactly how he wants it

Customers aren't always right, but they're happy to be confidently wrong. This person worked at an ice cream parlor as a teenager, which is a typical first job for many kids. U/chsser writes that they generally enjoyed the role, but they had a few regulars who had zero patience. At any restaurant, there are bound to be delays, and you might even get the wrong order from time to time. If you're a regular, it'll probably happen to you eventually. The person antagonizing this teen was a regular to…
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‘They got all huffy and left’: Server goes off on boomer guests after they sit themselves at a table and demand service, despite being told repeatedly to wait

‘They got all huffy and left’: Server goes off on boomer guests after they sit themselves at a table and demand service, despite being told repeatedly to wait

When you go out to eat at a restaurant, do you wait at the entrance for someone to seat you, or do you go inside on your own and just sit at an available table? If the first option is your answer, congratulations, you are a decent human being. However, If you behave like the second option, we recommend you reconsider your choices in life, as that is simply not okay. The server in this Reddit story had to deal with some entitled guests who refused to wait to be seated. Despite clearly noticing t…
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Visitor refuses to clear entry with storage facility security, finds themself locked in and unable to leave: 'He had to wait until 4:30 AM to get out after my shift'

It's important to remember in any circumstances where you want to circumvent security and gain entrance to somewhere that you're going to need to get out as well… and the same thing applies when you're trying to get back into somewhere you've gotten out of. Anyone who ever snuck out as a teenager knows exactly how this goes: getting out is pretty easy, but getting back into your room in the wee hours of the morning without waking anyone is exceedingly more difficult. Mom, if you're reading this…
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Karen demands baker go to the butcher's shop next door to sell her some meat: 'I don't see why you can't just go and get it for me'

It's particularly perplexing how some people manage to survive in this world when they're living in such a peculiar version of it. Of course, you seem to encounter people like this all the time when you're working in retail or the service industry. I suppose it's a “monkeys with typewriters” type of situation; by sheer chance, if you meet enough people in a day, you're bound to bump into a few with unique understandings and perspectives of the world. Still, you'll continually be surprised by so…
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Cook quits 2 days into their 2 week notice when their boss takes it poorly: 'He got so angry he’s been slamming and throwing things near me'

Some people just don't respond well to rejection, even when that rejection comes in the perceived form of an employee handing in their notice even if they've never treated the employee well or cared much for them in the first place. Anyone who has been around the block a couple of times in their career will know how this goes. They'll say it's about betrayal and the fact that you're leaving your ream high and dry with a touch of “How could you do this to us,” this might be followed by silent tr…
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‘It's important to be kind’: Man is rewarded with free food after Karen Boomer freaks out because her food is taking too long, despite being at the wrong restaurant

"Karen, still mad, admits she is in the wrong restaurant."
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entitled boomer customer berates sales employee because his phone bill was too high, failed to understand he had a discount for a few months because of his wife

‘You just lost a customer’: Boomer customer tries to refute a phone bill that makes perfect sense, employee sets him off by keeping his composure

The best part of this story is that his wife tries to act like she didn't sign a new contract.
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'Sorry, I deleted all the files': Software designer wipes terabytes of disks clean at boss's request, management panics six months later

Some lessons are only learned the hard way, as these bosses found out after making a critical mistake. Backing up your creations, whether it be writing, data, or video files, is crucial. It's an easy thing to overlook: you think to yourself, “Oh, I'll back it up later.” But the first time you accidentally lose four days of work on your video edit, or find yourself staring at a blank Word document that used to be 15 pages long, you realize just how important it is to have redundancies. Suddenly,…
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