There's a lot to complain about in this world—if you go looking for it… but who wants to live their life like that anyway? You're far better off putting that time and energy towards something productive and just getting on with it rather than falling into that line of thinking. Regardless, you're determined to find something to take issue with… the size of your toast probably isn't one of them worth worrying about—there are plenty of other things that should take priority on the list Who knows.…

Not every customer support worker is reading off of a script. That didn't stop this customer from insisting that one worker was doing that, though! Sure, when you call a customer service helpline, you'll have to answer a bunch of standard questions. You might have to tell them your age and address and maybe answer a few security questions. Some customers just have zero time for this, though. Even though answering all of the necessary questions probably takes about a minute, a lot of people get…

Getting slower internet speeds than you're paying for is quite a gear-grinding, to say the least—especially when you're paying through the nose for the highest possible speeds and still just receiving the lower speed 80% of the time. The internet service providers (ISPs) basically figure that we won't notice the difference, and to be fair, most of us wouldn't. That or they don't actually have the infrastructure to support and deliver the speeds they're selling, so they throttle speeds, especial…

As much as people love to talk about how great Airbnb is, there is also a lot wrong with that concept, starting with the people who become hosts. Everywhere you go, you'll hear at least one horror story of an Airbnb host who overcharged, gave terrible reviews, or even put up a hidden camera in the bathroom (if you know you know). This is why many people prefer to go back to ‘the old-fashioned way' and simply book a hotel. While this story is not as bad as a hidden camera tale, it is a perfect e…

These fast-food workers made some split-second decisions about the food they were making, and their customers had no idea. Up next, this HOA board member made a startling decision without telling any homeowners, writing, “The pool is closed… what you may not know is the reason.”

He gave her exactly what she asked for.

There's a certain etiquette involved when it comes to enjoying public entertainment… even if you'd paid to view it, and no matter how much you have paid to view it, you should not do anything that detracts from others' enjoyment of the event. Not only has it become commonplace for concertgoers to eclipse the view of those behind them with cell phones and signs, but it has also become far more commonplace for concertgoers to shriek lyrics passionately at the top of their lungs, drowning out the…

These managers had an empowering day at work when they got to tell their worst customers that they were in fact the person in charge. It must be an incredibly satisfying way to end a conversation with a nightmare customer. After that, read about two retail managers who worked together to get back at a completely irrational customer, telling them, “I've spoken with one of our experts .”

It doesn't hurt to be nice or at least kind to people who are just doing their job. Oftentimes, your complaint with their service will have more to do with the organization and its cost-saving policies rather than with the individual themself. And this is important to remember because a lot of people—well, they don't think about it at all. Customer service agents are no strangers to verbal mistreatment from customers. Don't get it wrong; customer service agents can be prone to being just as mis…

The longer you work in retail, the more you realize that some customers simply can't be helped . It's not that they don't want to be helped--they usually do, and they'll let the cashier know it. But they often want things like impossibly large discounts or merchandise that the store simply doesn't have in stock. Some customers see items that are supposedly in stock online, and then they'll spend 10 minutes insisting to the cashier that the item actually is in the store. If only they'd check in…

There's a whole lot you can get yourselves worked up about in this world… and salads aren't generally one of them. It's really not all that big of a deal to pay for food that you've taken, especially when it's a couple of leaves of lettuce. The vibes you usually get from salad lovers are chill and wholesome, though there is absolutely room for overlap in that group for people who seem to give off those vibes when they're really just masking how woefully entitled they are. It's hard to believe t…

Being a server means that you have to deal with a ton of unnecessary behavior from coworkers, managers, and especially customers. However, having to pay the price (in this case, quite literally) for a dining and dashing incident is about as bad as it can get. Here, we have a server who got lectured, belittled, and reprimanded by his manager after a table of 11+ customers managed to get away with ditching the restaurant without paying. First of all, we cannot help but empathize with this server…

Why is it so hard for customers to understand that sometimes there is simply no way for them to get their way? No, it is not because the 18-year-old employee wants to make your life difficult, and no, it is not out of spite, it is simply because places of work have rules and policies, and there is nothing they can do about it. If a grocery store employee tells a customer that they do not have delivery service, there is no magic spell that will conjure a delivery person to do that job, no matter…

Then she tried again a few minutes later.

This is something that comes up now and again that anyone offering specialized services to clients will certainly resonate with. It's amazing how often a person or an organization will pay for services, products, and the expertise that comes along with them, only to refuse to accept the advice that they're paying for. And with ego-fueled hubris, they suddenly decide that they know what's best. The old adages might tell us that “The customer knows best” and that "The customer is always right in…

If you've ever worked in retail, you've probably fantasized about telling off a customer.