customers

Favorite

Karen Gets Angered By Employee Getting Coffee, So She Clocks Out Just For Her

You better believe that an older woman at a gated community club could literally get offended by the prospect of an employee grabbing a cup of coffee. We applaud such a graceful solution that left a Karen so goddamned angry over nothing but her own misplaced sense of superiority.

customer service woman work customers lol nice angry funny rude karen win - 8960261
View List
  • -
  • Vote
  • -
Favorite

Horrible Inconsiderate Customer Gets Her Hair Orange'd

Well, when you can't treat people like human beings, you end up leaving looking like carrot top. This hairstylist even went above and beyond having to deal with this lady's demands! For another satisfying customer service story, here's a cashier who lives out the retail dream by telling off a Karen and living.

hair customer service orange terrible dye salon hair style inconsiderate customers hair dye stylist car crash story - 8722693
View List
  • -
  • Vote
  • -
Favorite

Starbucks Customer Holds Stranger's Hand In Line, Ends Up Scoring Free Frappuccino

A young woman tweeted out a wonderful, wholesome little encounter she had with another customer at Starbucks. Sounds like the guy was with his wife and having a great day, and his day got even better when he proceeded to hold hands with a couple strangers and score a free drink in the process. A solid example of turning an awkward situation into a great day. 

customer service wholesome twitter FAIL customers Starbucks - 8944645
View List
  • -
  • Vote
  • -
Favorite

Employee Gets Petty Revenge on Entitled Customer by Strategically Emptying Fryers

Customers can suck, and it's rare for anyone in service or retail tolive their dream of getting revenge. You wouldn't think people would get this upset over french fries, but this kind of crap happens every day. Also, that's incredibly bold on the part of this woman to go so far to make fries an impossibility. That's a real power move.

petty revenge story of employee on entitled customer
View List
  • -
  • Vote
  • -
Favorite

Dude Gets the Hook-Up After Fellow Customer Is Rude as Hell

We're always happy to see a rude customer get theirs. Anyone benefitting from this angry dude's misfortune is just icing on the cake. For another story about a customer getting humbled, check out the story of when a blatantly rude Chinese customer didn't know the cashier speaks mandarin Chinese.

rude guest at hotel calls receptionist names
View List
  • -
  • Vote
  • -
Favorite

31 Completely Stupid Reasons Customers Got Irrationally Angry

Here are the stories of cashiers, customer service reps, delivery drivers, service people and retail workers of all stripes who had to deal with the dumbest, most irrational, and outright furious customers to grace the planet. Man, these people suck. We understand why you'd be mad if a company actually wronged you, but to make impossible demands and turn into an abusive monster is completely out of the question. Here's a story of a cashier who talked back to a Karen and lived.

customer service frustrating jobs manager FAIL server pizza delivery work customers restaurant cashier service angry ridiculous awful stupid delivery karen - 8401925
View List
  • -
  • Vote
  • -
Favorite

New Target Employee Documents Their Bizarre First Week

Working retail, you get to see an amazing number of characters stroll through the front door. There's always something new around the corner, ready to completely derail your day, make you miss your lunch break, and in rare cases, actually make you sort of happy. This Tumblr user documented their first few days of working at a Target, and the world did not disappoint. For more retail stories, check these horror stories from Hot Topic employees.

tumblr post about first day of work at target
View List
  • -
  • Vote
  • -
Favorite

Entire Sales Team Has to Defer to Owner to Sell to Smelliest Customer Ever

Anyone who's worked on the floor of any kind of store is gonna be reminded of a time when there was a customer they just couldn't deal with. Thank god for the good managers out there. This one is weirdly reminiscent of that old story, The Three Billy Goats Gruff. For a triumphant retail story of someone in customer service who actually got to speak their mind, check out this cashier who told off a Karen and lived.

Sad customer service smell wtf job retail gross customers smelly stink sales funny stinky selling - 8391429
View List
  • -
  • Vote
  • -
Favorite

Bilingual Cashier Turns the Tables on Rude Customer

We're a fan of any story where a rude customer fails to get away with being miserable to a retail employee who's done nothing wrong. We're also fans of surprises and drama where people get super pissed, double-down and make even bigger asses of themselves. For a strikingly similar story where a customer bad-mouthed an employee in a different language before having the tables turned, check this out.

customer service frustrating spanish customers cashier language story funny rude bilingual - 8164357
View List
  • -
  • Vote
  • -
Favorite

Cashier Lives Retail Dream, Tells off a Karen and Lives

"Can I speak to your manager" type customers get the full ire of the internet, and even their own children. This instance in particular sure is a rare sight to behold. In all of the crazy stories we hear of massively entitled people being complete jerks to anyone in retail, almost never do these wild customers ever get a piece of someone's mind. And not only that, this employee actually got away with it. Amazing.

customer service retail revenge customers triumph cashier amazing ridiculous story store karen - 8340741
View List
  • -
  • Vote
  • -
Favorite

16 GameStop Employees Share the Craziest Things They've Seen

Weird customers! Mean customers! People trying to trade in obviously stolen games! What may have been a haven during your own childhood, and a confusing maze for grandmas trying to find a game in time for Christmas, was a wild land of weirdness and misfortune for the employees who worked there. Here are some more customer service stories from GameStop Employees.

insane customer service scary game wtf gamestop gross gaming customers video games funny store - 8261125
View List
  • -
  • Vote
  • -
Favorite

A Satisfying Twitter Thread Celebrates The Times Customers Were NOT Right

"The customer is always right", they said. No, no they're not. Sometimes they are impossibly far from being right. Sometimes they are buried deep in a rabbit's hole of their own stubborn self-encouraged delusion. The following Twitter thread celebrates the times the customers were wrong, and actually forced to confront that fact. 


If you're feeling like more customer service content, check out these memes that capture the soul-grinding struggle of working retail, here!

customer service employee shopping customers cringe social media - 8098821
View List
  • -
  • Vote
  • -
Favorite

19 Moronic Reasons Customers Demanded to See the Manager

Lord help the customer service representative who has to deal with the customer who thinks they're always right. These stories are a mixed bag. Sometimes the insane customer gets their comeuppance, and sometimes they just benefit from their frustrating behavior. If you wanted to read more manager stories, then here you go.

insane customer service bar wtf manager job bartending retail work customers restaurant customer stupid - 7899653
View List
  • -
  • Vote
  • -
Favorite

17 Of The Pettiest Things Employees Have Said Or Done To Customers

Sometimes testy customers push employees past their breaking limits, and petty acts occur. As long as the employees are at peace with these modern times and the fiery (delusional) Yelp reviews that can come of their actions; well, then f**k it. 

customer service employee FAIL customers cringe petty ridiculous funny rude - 7496965
View List
  • -
  • Vote
  • -
Favorite

Upset Jolly Rancher Customer Encounters Sweet Enough Customer Service To Give You A Toothache

Sweet, could be a stretch here, but the point is that this customer service rep. stepped up in a helpful way, when they encountered a dissatisfied customer, who didn't get that good 'ol watermelon rancher they were looking for. And helpfulness is a whole different kind of sweet. Good on them. 

customer service customers jolly rancher awesome conversation texting win - 7685381
View List
  • -
  • Vote
  • -